Long story short, I was dismissed by the owner for being too focused on the details of their…read moreservice contract. I was told to look elswhere for help. I can only assume they are not used to people seeking clarity about the details of their contract. People are usually too devastated about their family circumstance to have the energy to get everything done and focus on every detail. But this is for my loved one, and I wanted to make sure the arangement was fairly balaced when it came to how each party was covered from a responsibility standpoint. I was told to go elsewhere. Which wasn't only rude and unprofessional, but mean. But I'm glad I know now before they ever had a chance to get near my loved one. It's sad.

My husband was injured in a bike accident & when he came home from the hospital, we hired Right at…read moreHome to provide home health care to help him because he was not able to put any weight on his left leg nor use his left arm. We had 3 different helpers and all three were wonderful - pleasant, competent, experienced & very helpful. I strongly recommend Right at Home

Loree and Mark are incredibly kind, helpful, and efficient. They respond quickly and consistently…read moreprovide outstanding caregivers. Their professionalism, prompt communication, and dedication to quality care truly set them apart. I highly recommend their services! They gave my family and I peace of mind.

Called this outfit in an emergency need (missing scheduled caregiver for next day). Mark said he'd…read morebe glad to help. Minimum 8 hours at $35/hour, weekdays. Less than 8 hours the charge is $50/hour. Since my sister lives in an adjacent town to San Rafael they also charge 2 extra hours for travel there (an extra $100). So a 4 hour morning care would cost her $300! I kept looking.

Rude Pushy like used car salesman…read moreWon't assist unless you have check in hand and want to move in same day Tout employees don't get paid commission which is a cover up as their agency receives up to 40% of 1st month's rent. You've never heard of them for a reason Another predatory business harming vulnerable seniors and families Beware!!

Cannot say enough positive about the service and care my Father received from your Organization…read more The compassion and thoughtfulness was amazing! Your Staff was always communicating and sensitive to our family and how you could make his transition comforting and peaceful. I wish I could give 10 Stars! God Bless!

Home Instead is an excellent service for anyone in Marin who needs caregiving at home, be it…read moretemporary and light, or permanent and complex. I broke my foot badly and realized I needed extra care to live independently while I healed. Home Instead, which is based in San Rafael, came to my home and explained their services. They were amenable and flexible to a schedule that met my needs and my budget. All of the caregivers they sent to my home were outstanding. Cleaning, cooking, driving, wellness assistance at any level. My elderly Mother also uses Home Instead in another region of California, so they have a good track record. If you get a caregiver who isn't a good fit, you just call the Home Instead office and they immediately find another caregiver. Licensed, insured, and highly professional, I can recommend Home Instead for caregiving. I also find it comforting to know that if I have a health emergency in the future that requires caregiving at home, I have an established relationship with Home Instead for quick service.

I was recommended to Home Instead from By the Bay Health. Christy came to my house right away and…read moreset me up with Rudney. Rodney came in the afternoon and worked with the hospice nurse to take care of my husband in his final hours. He was great.

I used Acclaim for my family member and they delivered amazing service. Their assistance was quick,…read morereliable, and very friendly. I found their aide incredibly helpful and I would recommend them to anyone that needs similar home care assistance!

I feel they were more interested in making money then caring for our family member. They switched…read moreour aide on us and did not tell us. They made up several different stories as to why we did not get the original aide who was more knowledgeable of our family members needs . Very sneaky and shady. Do your research there are several different home care companies that might not be a big, but are a lot more affordable and caring.

My in laws had reached the point in their lives when they needed in home assistance. We called…read moreHealth Care Connection. Nancy Mack, the owner, came to their home in San Rafael, assessed their level of needs and arranged to provide in home care givers through her agency at reasonable hourly rates. I was very impressed with Nancy's professionalism, caring attitude and assessment skills. I highly recommend her company if you have anyone who needs in home assistance. Harvey G. San Rafael, CA

From the owner: Founded in 1998, Health Care Connection is a locally owned home care agency based in Marin County,…read moreCalifornia. Health Care Connection employs home care aides who are carefully screened and supervised. All services are available 24 hours per day 7 days per week. Owner, Nancy Mack, RN, PHN, has two decades of service in Marin County. Our professional office and on-call staff are always available to help you. We welcome all inquiries. Health Care Connection Services: Bathing and personal care Meal planning and preparation Medication reminder Safety supervision, assistance with transfers, daily exercises Companionship, caregiver relief Home management, transportation, shopping Light housekeeping Health Care Connection Provides: Free RN assessment and supervision 24 hour staffing Weekly billing and payroll Insurance coverage and bonding Criminal background checks

Review for Firstlight, Montrose,CO…read more Anita professional, very helpful. Then it went downhill fast: 24hr "caregivers" slept,snored,ate snacks,wrecked furniture,dirtied floor. My insurance said with pre-authorization they would pay for home health. Getting Firstlight to mail invoices to insurance was a chore. Placing a stamp and mailing to insurance apparently a real challenge for this crowd. America has sunk to a new low.

I needed home care after a hip replacement, and selected First Light Home Care. I am ever so glad I…read moredid. After being home for less than 24 hours after surgery, I suffered an opioid overdose from the prescribed medications, and honestly, due to the efforts of Aurea (my caregiver - who found me unresponsive and called 911) and Maria (her manager), I am here today to write about it. I am VERY grateful. Once I got back home, after being hospitalized for several days after that event, Aurea was a wonderful caregiver, helping me with day to day activities, so that I could focus on healing. First Light was flexible with my changing needs during this time - which I appreciate very much. Thank you Aurea, Maria, and First Light!!

I contacted this company from a referral from another company because the original company could…read morenot meet my schedule. I called them and they told me they would get back to me. After 24 hours, I contacted them again. They put me on hold for a very long time. I finally hung up. They got back to me through caller ID and said we must have got disconnected. I decided to give them a try. MISTAKE. They made an appointment for me the next day. Next day. No phone call and nobody showed up. I would never use this company. End of story.

I have been employed through this Agency for 3+ years now, I have been a great asset to my…read moreemployer, and they have always provided me with as many clients/cases as I wanted. The office staff have been supportive and genuinely cared about the client and the caregiver. My employer has offered great medical, dental, vision Insurance, as well as PTO. They always offer extra paid training & assist with any training. Love Love love my agency & office staff!

My husband died 2 years ago from Parkinson's disease. He needed constant supervision because he was…read morea fall risk. I looked at so many board and care homes and could not find a place that I liked until I found Gentle Home Care in San Rafael on Nova Albion Way (415)499-1632. Luckily they had an opening and I moved heaven and earth to get him in there because I could see right away how caring they were. The place was spotless and lovely and they made beautiful homemade healthy meals. Tom was there 5 years.I am convinced he couldn't have received better care anywhere else. I am eternally grateful. Now I just spoke to the owner who shares my birthday..she called me to wish me a happy birthday. She told me they currently have 1 opening. If you are looking for this kind of care for a loved one, don't hesitate to call them. They usually have a long waiting list. It is a difficult decision but when I put my husband there I knew it was for the best. I simply could not have provided him with the specialized care he received at Gentle Home Care.

My father moved to Gentle Home care from a larger assisted living facility and it was the best…read morething we did for his care. The team is so dedicated, and they worked with us at each stage of his time there, leading with compassion. I truly believe they cared for my Dad as a person, even when he was difficult. The facility was clean, they catered to his food preferences, and at the end they helped my sister and I navigate the hardest days. I would 100% trust them to care for another of my family members.