Long story short, I was dismissed by the owner for being too focused on the details of their…read moreservice contract. I was told to look elswhere for help. I can only assume they are not used to people seeking clarity about the details of their contract. People are usually too devastated about their family circumstance to have the energy to get everything done and focus on every detail. But this is for my loved one, and I wanted to make sure the arangement was fairly balaced when it came to how each party was covered from a responsibility standpoint. I was told to go elsewhere. Which wasn't only rude and unprofessional, but mean. But I'm glad I know now before they ever had a chance to get near my loved one. It's sad.

My husband was injured in a bike accident & when he came home from the hospital, we hired Right at…read moreHome to provide home health care to help him because he was not able to put any weight on his left leg nor use his left arm. We had 3 different helpers and all three were wonderful - pleasant, competent, experienced & very helpful. I strongly recommend Right at Home

Loree and Mark are incredibly kind, helpful, and efficient. They respond quickly and consistently…read moreprovide outstanding caregivers. Their professionalism, prompt communication, and dedication to quality care truly set them apart. I highly recommend their services! They gave my family and I peace of mind.

Called this outfit in an emergency need (missing scheduled caregiver for next day). Mark said he'd…read morebe glad to help. Minimum 8 hours at $35/hour, weekdays. Less than 8 hours the charge is $50/hour. Since my sister lives in an adjacent town to San Rafael they also charge 2 extra hours for travel there (an extra $100). So a 4 hour morning care would cost her $300! I kept looking.

My husband died 2 years ago from Parkinson's disease. He needed constant supervision because he was…read morea fall risk. I looked at so many board and care homes and could not find a place that I liked until I found Gentle Home Care in San Rafael on Nova Albion Way (415)499-1632. Luckily they had an opening and I moved heaven and earth to get him in there because I could see right away how caring they were. The place was spotless and lovely and they made beautiful homemade healthy meals. Tom was there 5 years.I am convinced he couldn't have received better care anywhere else. I am eternally grateful. Now I just spoke to the owner who shares my birthday..she called me to wish me a happy birthday. She told me they currently have 1 opening. If you are looking for this kind of care for a loved one, don't hesitate to call them. They usually have a long waiting list. It is a difficult decision but when I put my husband there I knew it was for the best. I simply could not have provided him with the specialized care he received at Gentle Home Care.

My father moved to Gentle Home care from a larger assisted living facility and it was the best…read morething we did for his care. The team is so dedicated, and they worked with us at each stage of his time there, leading with compassion. I truly believe they cared for my Dad as a person, even when he was difficult. The facility was clean, they catered to his food preferences, and at the end they helped my sister and I navigate the hardest days. I would 100% trust them to care for another of my family members.

This agency has been a lifesaver for our family. They are dependable, very skilled, compassionate…read moreand professional. The manager/coordinator, Meme is responsive and always willing to help schedule caregivers. Highly recommend this agency.

Cannot say enough positive about the service and care my Father received from your Organization…read more The compassion and thoughtfulness was amazing! Your Staff was always communicating and sensitive to our family and how you could make his transition comforting and peaceful. I wish I could give 10 Stars! God Bless!

I've just started using this service and I'm very impressed. Sophia, my admin liaison, was…read morecompassionate as well as the Sasha, my care manager. Sasha spent a long time on the intake assessment and discovered some potential resources I hadn't heard of or thought might be available to me. Some ideas for our future visits so far include: help with navigating dental insurance challenges, food resources, caregiving assistance, and transportation. I'm very grateful.

Shaelynne was wonderful. She is so patient, caring and knowledgeable. She helped me so much with my…read morehusband. She brought to my attention all the different services available to me to help me with him. She is is so caring and really wants to help as much as she can.

Bay Area Mobile Medical Group told me twice that they were sending a wound care nurse to take care…read moreof a wound on my mother's leg. I had to make numerous phone calls and leave messages (phone calls were never returned). Both times I had to follow up because no one showed up. After the second no-show, the receptionist (the only person who would talk to me) told me that they didn't accept my mother's insurance and referred it back to her primary care physician.

Home Instead is an excellent service for anyone in Marin who needs caregiving at home, be it…read moretemporary and light, or permanent and complex. I broke my foot badly and realized I needed extra care to live independently while I healed. Home Instead, which is based in San Rafael, came to my home and explained their services. They were amenable and flexible to a schedule that met my needs and my budget. All of the caregivers they sent to my home were outstanding. Cleaning, cooking, driving, wellness assistance at any level. My elderly Mother also uses Home Instead in another region of California, so they have a good track record. If you get a caregiver who isn't a good fit, you just call the Home Instead office and they immediately find another caregiver. Licensed, insured, and highly professional, I can recommend Home Instead for caregiving. I also find it comforting to know that if I have a health emergency in the future that requires caregiving at home, I have an established relationship with Home Instead for quick service.

I was recommended to Home Instead from By the Bay Health. Christy came to my house right away and…read moreset me up with Rudney. Rodney came in the afternoon and worked with the hospice nurse to take care of my husband in his final hours. He was great.

Kindred at Home provided excellent caregivers for my parents. My Dad had Parkinson's and dementia…read moreand my mom fell and broke her back and had beginning stages of Alzheimer's . My parents had been very independent until their late 80's so it was an adjustment having caregivers in the house 24/7. I worked closely with Faye ( the director) on a daily basis, over the phone and she would come to the house for visits as well. It was a transitional period where my parents didn't know how the caregivers knew to show up everyday. In the beginning, my mom would call the Kindred office every morning and again several times during the day and explain that they didn't need caregivers. Luckily, the Kindred caregivers knew this was a common issue with new clients so they would "hide" in the house. They had a camera and a portable monitor so they could still watch my parents and make sure my parents were safe. Once a little bit of time passed, the caregivers would "reappear" and my parents were so happy to see that there was someone there to help them. They had forgotten that they told them to go home. I lived 400 miles away in Los Angeles but I would make frequent trips to their house in Northern Californian so I got to know the caregivers very well. I am so thankful that my parents were able to remain at home and extremely grateful for the wonderful care they received from Kindred caregivers. The caregivers became like family to me in a very short period of time. They cared for my parents as if they were their own parents. It is a very challenging job to come into someone's home who doesn't want you to be there (because they don't realize they are in need of help due to their disease). Once you witness the caregivers hugging your mom and dad and tucking them in at night and kissing them goodnight, you know you did the right thing by keeping them at home. My elderly aunt lived in a nursing home and she never received the same quality of care my parents did from The staff on the nursing home. I demanded to remove my aunt one night once I realized that no one was paying attention to her since she had become combative due to the progression of her Alzheimer's. They handled her roughly even though she was frail and harmless. They neglected her and it took me showing up unannounced several times to be able to see that she was not definitely not receiving the respect and dignified care she deserved. I brought her home to my parents' house and I knew she was in good hands being lovingly cared for by Kindred caregivers. I could go on writing for hours because my parents and my aunt had 3 caregivers per 12 hour shift/ around the clock 24/7 for 18 months. Not every caregiver was the perfect fit, but once we found the team that jelled well together, it made all the difference in the world. The most important thing to me was making sure that my parents received the best care possible. My parents received excellent care up until taking their last breath. Kindred caregivers were very helpful and made my first, second and third experience with hospice at home for my dad, my mom & my aunt a beautiful experience. The Kindred team will work with you to be sure they provide the best caregivers for your family member(s). I am still in touch with their caregivers and they passed away in 2019. They were definitely blessings in my life.

Faye and her team at Kindred came to my family's rescue when my parents needed immediate…read moreassistance. Within weeks of having my second baby, my aging parents took a turn for the worst and I didnt know what to do. I feel so fortunate that I found Faye as I truly dont know what we would have done without her expertise and kind attention. Not only was her turnaround time stellar, she was able to match my parents with caregivers they absolutely loved. People who are going through this tough process know how many aspects of life are effected and how overwhelming it can feel. Everytime I have reached out to Faye with a random questions or concern regarding my parents and she has either been able to help herself or facilitate the resource we needed. I cant recommend her service strongly enough.

This place was a lifesaver for my aunt!! They have provided home care with Amazing staff!! My aunt…read morehas been so pleased with her service and the staff has been above and beyond with all of her needs. I highly recommend this company, especially for those with long-term care insurance. Best decision using Amada senior care!!

No continuity in care givers. My aunt died on a day we were suppose to have them come. I called and…read morethey charged me anyway. Not very empathetic. Money hungry!

Our Grandmother, before she passed peacefully had also suffered from Alzheimer's disease. She…read moreneeded a lot of help and care, especially on times when my sisters and myself were unavailable because of our busy family and work schedules. ACCLAIM helped us a lot. Their professional management team explained the process in detail and made sure we thoroughly understood how our grandmother will receive care. I have tried others and we believe ACCLAIM does know what caregiving really means. We were very glad and happy to know our Grandmother was never neglected and was very deservingly comfortable as she lived out the last few months of her full life. We all miss her. Thank you ACCLAIM for keeping your promises!

I used Acclaim for my family member and they delivered amazing service. Their assistance was quick,…read morereliable, and very friendly. I found their aide incredibly helpful and I would recommend them to anyone that needs similar home care assistance!