3.5 stars. As someone who has done many renovations, I thought these folks made a good first…read moreimpression but ultimately were not right to work with. Javier came quickly and provided a quote for a shower remodel in my new house. They were all very professional, even as I took a while to decide. But once I signed the agreement they sent an additional agreement the next day demanding 50% up front (no problem with that) and an additional 40% when only half the work was done. Big red flag. Found another company to work with.

This was my first time having a major renovation project done, so I wasn't sure what to expect. I…read morehad 2 bathrooms completely gutted and rebuilt, to include tearing down a wall and expanding a space. First of all, they showed up, and they finished the job, which is is so important! They responded to my questions/concerns in a timely manner. Pedro was my project manager, and he was very pleasant to work with. He was very concerned that things were the way I liked them. My bathrooms turned out great! Will definitely be working with them on future projects.

Update: After getting the attention of management staff I received a call from Ryan who listened…read moreto what we went through and the reason for the bad review. I finished the ceiling myself and needed it to be painted again. Ryan promptly sent out experienced painters who rolled the kitchen ceiling and it looks good. Most importantly they compensated us for almost 4 weeks of chaos in our house because of the kitchen ceiling issue. My Wife and I really appreciate the focused attention from Ryan to making things right and compensating us for the inconvenience after the leak. Ridgeline stepped up and did the right thing which reflects a professional and caring attitude towards customers. Thank You

Being 65 and retired from over 30 years in contracting and home remodeling we decided to try "The…read more1-2 day bathroom remodel companies." I no longer wanted to spend hours on my knees re-doing our tub/shower into a shower only bathroom. I am retired and on a fixed income and this was a major expense that is now the worst home investment we have EVER MADE. 2 days after they completed our shower a leak occurred in our kitchen which is directly below our shower. So I went into the ceiling to find an active leak on the hot water side at the PEX to Copper connection. So we had to shut the water off to the house for 2-1/2 days before Brett could send his guy to repair the leak. We now had an approx. 4'x 10' section of Kitchen ceiling which was now ruined. His exact words were " We have a sheetrock guy who can hang new sheetrock and blend in the existing Stipple finish in your Kitchen." NOTHING was further from the truth. His crew has never Stippled in their entire lives. We now had a 4" x 10" section of my Kitchen ceiling which looked like crap. High blend spots and a 5' ridge line where the new sheetrock patched in the existing ceiling. I called Brett and sent several pictures and 2 videos of the ongoing leak and then pics of the "finished" crappy job his crew did. So I told him that I would sand the entire patch down and start from scratch and re-stipple the kitchen myself. It was obvious that Ridgeline is a hack company who doesn't give a crap about customers, doing a job worthy of the massive cost or maintaining a good reputation. So after buying joint compound, stipple brush, plastic, tape and 80 grit sand paper I began to repair this botched job. We are now at 3+ weeks of chaos, joint compound dust in 4 rooms and having a Kitchen in total disarray. Ridgeline HAS COMPENSATED US EXACTLY $0.0 FOR THIS MASSIVE INCONVENIENCE ! They should be ashamed as to how they take advantage of customers 65 yrs old and on a fixed budget just trying to complete some home updates.

We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

JMR provided great service. They were punctual and gave exceptional customer service. I definitely…read morerecommend them for any home improvement and repairs. Will use the for any upcoming projects.

2 no shows. total confusion. Waste of time as they don't know what they're doing. Do yourself a…read morefavor and find somebody reliable. Can't speak to the quality of the work.

We had all the cabinets in our kitchen painted and the results were beyond our expectations…read more Everyone that advised us and helped with the colors and handles were great. The crew that came in and took the cabinet drawers and doors out were very professional.They were finished in three days with the whole project, which was two days earlier than I thought. The crew was professional and kind. It looks fantastic. It looks like we bought all new cabinets. I would highly recommend Creative Cabinets and Fine Finishes.

Basically we did not choose this company in the end. They seemed to be trying to…read moreUpsell us. In our initial meeting we stated We just wanted our current cabinets painted And DId not want to Replace our doors. Yet, when the consultant finally Came ( they scheduled 3 different people To come to the house) , he came with Door samples ....hmmmm. We had distinctly Said we were not replacing our doors. We stated this in the showroom on Our initial visit. Sometimes, salespeople Just hear what they want to hear. This was our first clue about them.

This is the second time I've used them (or their sister company FD Remodeling)... they did such a…read moregreat job with two of our bathrooms that I got them to redo my kitchen. It's now more modern and has some more practical touches. We're really happy with the process and the result! Very friendly and are fantastic to work with. A+ from us!

I used Zeus for a laundry room / Kitchen overhaul and was very pleased with the result. I was…read moreextremely impressed by how attentive to detail the crew was and how quickly the jobs were done. I was particularly impressed by the tile work and paint job in the laundry room. I am very critical of paint jobs, and I was pleased that I didn't have to redo anything due to sloppiness. The kitchen cabinets were stock cabinets and were pretty much installed in a few days. Zeus was also accommodating to some last minute additions. All in all, I am very pleased and if we have anything else to do in the house, I'm calling them. I wish I had pictures, but we need to do some tidying up still before that happens.

Below is the picture showing the sealant peels off. It is not water proof. This company is a scam…read more Yelp should ban it to avoid more people are scammed by him.

Avilio did a fantastic job on our kitchen backsplash demo and tiling. They worked diligently and…read moregot the job done quickly for a great price. We are very happy for the results and will be sure to consider Escalante Tile for any future tiling needs! Thank you!!