High quality, excellent service and delivery. We recently purchased a new sofa and Jasen's…read moredesigner Lottie was wonderful in helping me narrow my choices to the ideal sofa. We haven't purchased upholstered furniture in a long time and I was worried that the quality would not be what it once was but I was wrong. We got a beautiful sofa (added an upcharge for extra firm cushions) at a reasonable price. Delivery was o time and went perfectly. I won't be waiting so long to replace the rest of my furniture.

I bought a mass-produced desk from Jasen's that ended up having an issue and a replacement part was…read moreneeded. The replacement part arrived but also had defects (no fault to Jasen's, this was poor quality control from a supplier from overseas). I was given an option to either order a third part or I could return it nearly a year after purchase and use the money towards a different desk, I opted to build a custom desk through Jasen's and it was a wonderful experience. For the price, if I built this myself I wouldn't be saving much and that's not taking into account the cost of my hourly rate. Joe was with me every step of the way, ensuring that everything was handled properly and all the details were covered. I highly recommend this place. They have great customer service regardless of what other reviews say and they went above and beyond to make sure everything was right.

Delivery service: Derek and Andre communicated thier ETA. They were on time, personable and…read moreprofessional. Plus, our new chair is beautiful!

This online Amish furniture store truly exceeded my expectations. One of the things that really…read moreimpressed me was how they offer to send free samples of different wood types and stain colors, free of shipping costs as well, before you order. In fact, they encourage it before you place an order. It made a huge difference to see and feel the actual materials in person - especially when trying to match existing decor. It shows how much they care about helping customers make the right choice, and it gave me so much confidence in my order. That kind of attention to detail and customer-first approach is rare these days! That kind of thoughtful, exceptionally generous service really sets this furniture store apart, especially when it comes to custom, high-end pieces like Amish furniture. Their website stands out above the other Amish furniture online companies. It is user-friendly, beautifully done, and easy to navigate, with clear photos and detailed descriptions that made choosing the right piece simple - even without seeing it in person. The check out process was a breeze. I want to express my appreciation for the outstanding customer service I received from their team, expressly, Katy, for lending her expert opinion regarding furniture selection and helping me with a coupon code. Everyone I interacted with was not only helpful and knowledgeable, but also incredibly courteous and professional whenever I called. It's clear that this company values customer satisfaction. It's always a pleasure dealing with a company that prioritizes quality service. D. Horan

Great work. My home was a hopeless case until Ann came to the rescue. So beautiful and unique…read more She new what I wanted and did it even better Thank so much

Very easy to work with and her price is very reasonable. I wanted to update my family room and…read moredidn't even know where to start. Ann came in and did a great job. She really has the eye. Ann, Thanks so much for all your help!

Love this little gem of a store! We've been coming here since they opened, and it just keeps…read moregetting better. My daughter and neighbor are just as obsessed -- it's our go-to spot for home décor, furniture, and all the cute holiday stuff. You seriously can't go wrong here! And Emily... she's the sweetest! Always so friendly and helpful -- we just love her!

Brought in a cabinet to be painted , great work. I love it. I will return to the shop.read more

Hi Haley.. Just…read morewanted to thank you and your team for the wonderful sleep I got last night.. the firm/soft ratio and complete lack of smell..... I love this mattress! Aloha!!

I called in and emailed with questions prior to submitting my order to Foam Factory after having an…read moreawful experience with a competitor. Haley offered wonderful guidance + advice ahead of time, and during production Esmeralda continued with the same. They completed my custom order in record time for our family RV ahead of an upcoming trip and saved me a lot of grief. I am so fortunate I found them and very thankful for the excellent customer service! We will do business again - thank you!!

I recently purchased a bedroom set, dining room table and chairs, and end tables. I can't say…read moreenough about how wonderful this family is to work with. They helped me to find the perfect furniture and finishes for my needs . I was in the store at least 4 times before I made my purchase, and never any pressure to buy. I currently have my end tables and am waiting on my other pieces to be completed. I know these additions to our home will bring our family much joy for generations to come . Our beautiful furniture has arrived and I could not be happier. Thank you for this beautiful addition to our home .

I have gotten a couple things from here and they are all high quality and beautifully hand…read morecrafted. We had a bench custom sized to fit in the mud room, a kitchen table and chairs, and two rocking horses. They go out of their way to help you find the perfect size, style and color to fit your needs. They truly care about their customers. These furnishings will last forever and help create lasting memories for our family.

Love this store the staff is so helpful and friendly we got a great deal and will return again…read more Selection and the variety of choices gave us a lot of options and different price points.

So, yeah, didn't do my homework. Didn't read the reviews. Absolutely, the same story, except it was…read more6 MONTHS. Spent hours going over table and chairs. promised in 4 months. call~ says he can't match a stain I wanted (Close, don't care). another month later, still can't get a stain color. NO apologies! Nothing! Wait another two weeks, because apparently the woodshop is in detroit and he only goes down there every 2 weeks. seriously, in 6 months u cant come up with a stain, med light oak?????????? Had to make 4 trips(45-60 min one way). waste of sooooo much time. Run the other way!!!! Guess that's the thanks you get for supporting local. Not very Godly, Marion! we cancelled the order!

We had two handmade tables built and ordered from this store. We love them. Both turned out…read morewonderfully and we couldn't be happier!