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    Intermountain Motors

    5.0 (3 reviews)
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    6 years ago

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    Doug Smith Chrysler Dodge Jeep Ram - Spanish Fork - A really "professional" individual

    Doug Smith Chrysler Dodge Jeep Ram - Spanish Fork

    (25 reviews)

    Went to them to get my Jeep fixed spent over 7k just for them not to do things right. Add things…read morethat were not needed and avoidable / screw ups on their end. Then to not have the vehicle fixed with NO warranty's just days after. Motor work! The service guys were rude and disregarding. No loaner cars, and my car was there for 5 months! Nothing. I tell people to not take their vehicles here, because it was that bad. I wouldn't even trust buying vehicles from them. Because it'll cost you more to fix their mistakes elsewhere, and it's not worth it.

    I would not recommend this dealership to anyone looking for reliable Jeep service, tire sensor…read morereplacement, or honest customer support. I bought a brand new Jeep Gladiator from this dealership and immediately ran into problems caused by their service department. They swapped the tires from my old Jeep onto the new Gladiator, but kept the incompatible TPMS tire sensors that don't work with a 2025 model. I contacted the dealership to get the tire pressure sensors replaced, since the issue was clearly caused by their mistake of not moving the new sensors to the new vehicle. Instead of fixing it properly, I was told I would have to pay over $800 to replace sensors and rebalance the wheels -- for a problem that should have been handled before delivery. To make matters worse, they removed 2025 TPMS sensors and left the 2021 sensors, and that's why the wheel balancing is now off as well, creating additional issues that never should have existed on a new vehicle purchase. This is poor customer service, poor workmanship, and zero accountability from the Jeep service department. Buying a new vehicle should not come with avoidable repair costs caused by dealership errors.

    Intermountain Motors - car_dealers - Updated August 2026

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