Excellent service. We are particularly grateful for the expertise in addressing some of our…read morechimney repair issues.

The Chimney Guys came out and made quick work of clearing out two chimneys in my quirky old, steep…read morefarm house that nobody wants to get on top of. They're very busy, and I can see why. Don't let that keep you from giving them a call. Worth it.

I had the most difficult job- installing a new fan in a very small bathroom. I had another company…read morecome out to bid it. They troubleshooted for over an hour and found no solution. Then I called Paul's , their top notch technician came up with a completely novel solution. We had to order parts, yet he rushed them and kept in impeccable touch with me. He transformed a frustrating experience into an easeful. He finished before our deadline time. I am definitely a big fan of this company.

Technicians decided to use a jig saw/ saws all instead of a large hole saw leaving jagged…read moreunfinished looking work in the drywall in multiple places, they also didn't measure when putting in the holes so they compensated by making an "S" with 3-4 combinations when the holes didn't line up ( they were off by apprx 12". When I reached out for a fix, my appointment was cancelled by the owner and he told his secretary to tell me to take my business elsewhere. What a guy! No one else would call this standard or acceptable work, period.

I've had two service calls over the past two weeks for unrelated garage door issues. Both of the…read morerepairmen who helped me out were friendly, knowledgeable, and prompt. In the second instance, I called to schedule an appointment and my garage door issue was fixed within two hours. Overhead Door has earned my repeat business! Highly recommended!

Not a fan of these guys so far. I called to have them measure my door and was told I would get a…read morecall the next day with a quote. I was happy with the fact that they could get on it so quick! Waited three days and called back they had measured the doors and had a quote but never got it to me. They say they mailed it out but I never recived it nor did my mother (the door was going in at my mothers) Ok e-mail me the quote all is good. Got the quote. I then decided to raise the door opening up a few feet. I delay on my part. It took a day to get it done and I called them to remeasure. They came back out and did the remeasure promptly again. But again I got no quote and called then after a couple days. The again e-mailed me a quote and i ordered it the same day 5/7/13. They said it would take a couple weeks maybe three to come in then they would get right to it. Two weeks later I have heard nothing from them so again call them. They say it wont be in untill next tuesday (ok they said it could take three weeks) and they will call me then to scheduale the install. OK back to waiting. I wait a week nothing from them so I once again call them no door. It will be in next tuesday and they will call as soon as they get confirmation that it's coming to set up install date.Ok I wait never hear from them so I call them to see if they have confirmation on the door coming in. THEY DO!!! YAY!!! 5 weeks later but it going to be here at last. They will call to set up install date. Never hear from them I call back and like usuall they say they left a message. I never got a message (i do have a machine double checked that they had my home number right and my work number as well) whatever at this point. They set up install for 6/13/13. Today is 6/14/13 no door installed. I called them this morning and of coarse they say they left me a message on the machine trying to confirm the date and got no response. GRRRRRRRRR!!!!! I tell the lady i'am not happy about this and she tells me that they needed me to confirm so they knew they would have access. I expain to her that when we set up the date I told her that the door was in a place that had no access problems and that if no one was home they could just go ahead and to the install no need to check with me first and that she said that would work. But now my door is not installed and i'am told that the next available date is the 24th. This is almost 7 weeks later (since purchase date does not include thedelay i caused). The worst part is their complete lack of communication. I had to call them every step of the way. I have checked my caller ID and no missed calls from their number. No messages were ever received that they say they left. No quotes were reseived in the mail that they say they send. I find it hard to believe that my caller ID, Voicemail, and the USPS get me everything everyone else sends me no problem but everything from Overhead Doors of yakima somehow gets lost in the mix. I hope this review does not effect my door getting installed and I even though about waiting untill afterwards to write it just to make sure but i've had enough. I will update this after they do the install to let you know how it goes.

Friendly service and no big up selling. Got the job done in a timely fashion. Quick and clean…read moreresults

They came out to give an estimate to redo our panel and we never received the estimate.read more

I called on a Friday due to it was very hot and we had a broken heat pump. They told me that maybe…read morethey would be out that day, but if not they put me in the book for Monday for sure. About noon Monday, and I did not hear from them so I called. They told me they had some things come up. When asked what those things were since I was supposedly in the books, they said well, county and city things. I was really miffed as my husband is 86 and we were counting on them to be here so we called no one else. She said she would talk to her manager and get back with me. Sure they would. Not a peep. Bad customer service here. A call at least would have been nice instead of keeping people hanging.. Bad business.

Be careful Yakima. Some HVAC people will not be honest and say you need a new $12,000 furnace when…read moreonly a repair is necessary. Tammy got us scheduquickly a d Dave repaired our HVAC when others wanted us to buy a new furnace. THANK YOU TAMMY and DAVE at MBI !

Had a leak at back of dishwasher, did damage to floor and cabinet…read more had baxter come to give estamate. they came ,set fan in place to air out a floor that i allready had dried out. they unhooked dishwasher and hose to garbage disposal moved to garage. came back next day and wanted to get asbestos and lead samples to send off. i just wanted estamate!,. now they wanted to do nothing until samples came back. i told them no. i just need est, and i wanted dishwaser (new that i installed) hooked back up, they said they would have to call plumber? they unhooked but do not have skill to hook back up?. they just left and did not hook up anything... terrible company, others told me to not use them ? they were right. again all i wanted was a estamate !. would not have them change a roll of toilet paper...

I recently had over 2 feet of water in my crawl space. After a call to Baxter, they were on site…read morewithin an hour to pump out the water and start dealing with the absolute mess of damage. Zack and his team handled getting a plumber, electrician, and everything else needed to make sure it did not happen again. As a fellow contractor in the valley, we pride ourselves on effective, proactive communication with customers and making it look like we were never there in the first place. I seldom find other businesses doing the same. However, Baxter was over the top, keeping me informed and cleaning up everything after themselves as if it never happened.

We've had an excellent experience working with this company. From start to finish, everyone was so…read moreeasy to work with, and just incredible service overall. Huge thank you to Daniel, who went above and beyond making sure everything was taken care of! It's clear he truly cares about his customers and takes pride in his work. Could not recommend this company enough, especially if you get the chance to work with Daniel!

Looking at your reviews,they are all 5 stars. I here that you're company payed a client $500.00 to…read morechange there reviews. Because of a faulty drain in a basement. Completely flooded. And took it out of the employee's salary. Not a company that I would like to work for Rob Z

Contacted Comfort pros about getting my indoor air handler unit replaced. Received a great quote…read moreand job was completed in less than a week Quality work and A/C is working perfectly! Casey and Oscar worked hard and efficiently until the job was completed Couldn't be happier that I made the decision to go with Comfort Pros!

We live out by Lake Kachess WA. Not an easy trip but when I contacted Comfort Pros Casey made it…read moreeasy. He came right out and assessed our furnace situation. It was determined that our system had burned mother boards as well as our heat pump caused by having no surge protection. He explained the benefits of a new, more reliable energy efficient system with a 10 year warranty. The installation was effortless and his whole team was very efficient and reliable. Casey stayed connected with us during the whole process and didn't leave until we were completely satisfied. Thank you Comfort Pros, Casey and team. Highly recommend them.