My wife Jenny and I used LL Travel to get her Vietnam visa after getting married and updating her…read morelast name. Julie helped us and seemed friendly and professional. She handled the passport renewal, took her photo, and told us she'd notify us when everything was ready. I picked up the passport when told it was ready, but Julie wasn't there. Another staff member handed it to me after making a copy, and we trusted that everything was complete. Jenny didn't find out until she was at the airport for a red‑eye flight that the visa was never placed in her passport. She was nearly denied boarding and had to apply for an emergency visa on the spot. It was incredibly stressful and cost us extra money due to their error. When she called Julie afterward, LL Travel refused to reimburse her and claimed they tried to contact her. We were never notified ahead of time that the visa was missing or needed to be picked up separately. Mistakes happen--but refusing to take responsibility is unacceptable. This was careless handling of important travel documents, and their response showed a lack of accountability. I would not trust LL Travel again. Proceed with caution.

My family has used this travel agency for years whenever we book travel to Asia. I've booked…read moreflights to Thailand, Viet Nam, Korea, Japan. My recent visit was to get a 5 year Visa for my upcoming Viet Nam trip. The whole thing took me less than 15 minutes. It was $70 each. They will call me back in 2 weeks to pick it up. They take cash, Venmo, and Zelle. Eva and Julie are both great and very helpful. Highly recommend for Visa services.

I'd recommend Silicon Valley China Visa if you want to skip the consulate lines and the two trips…read moreinto the city. The time savings alone made it worth it. I looked into handling my China visa through the SF consulate myself, but it required two trips into the city and long wait times. I decided to use Silicon Valley China Visa instead. Daniel handled the process through WeChat and took care of everything end to end. Pickup and drop-off were done in Milpitas, so I never had to drive to SF.

Fast, friendly service to get visa to China. I worked with Daniel to get my family's tourist visa…read moreto China. The whole process was well explained and the communication was excellent. It took just a few short weeks to get the visa and Daniel helped me along the way. He reminded me to check the portal since the Chinese website does not send notifications after the application is approved. The price is also reasonable, even got a discount for two passports. If you want fast and reliable service to get your Chinese visa, I recommend this place.

I've booked to Asia a couple of times with Emily Lam. Least to say- you definitely should do so…read morewith her. She's absolutely amazing and is so sweet in accommodating any questions you have. Definitely great price point as well !

Just called to see if I could get a quote for an anticipated trip to Asia, gave her the dates and…read moreall she said was "the date you want to go is all full, sorry. I would recommend checking Cathay Pacific." I'm thinking really? I call travel agencies so I can get other options and better rates, and telling me to check an airlines website was not helpful at all. Sorry. The only reason why there's two stars is because she did mention that flights from HK to Shanghai are cheap relative to other airlines. Bleh.... probably wouldn't try here again...

I will not be using Booking.com again. I had a confirmed…read moreflight reservation, but when I needed to add luggage, Booking.com completely locked my booking. The airline could see my reservation, but told me Booking.com had full control and had to process the payment. I spent hours calling support, only to be told "there is nothing they can do." Even after the airline added the service, Booking.com refused to release the payment link or unlock the booking. Their escalation team promised to follow up by phone or email -- I received neither. Because of Booking.com's system, I was forced into last-minute airport fees that cost nearly double. This is unacceptable. If they take your money for a flight, the least they should do is give you access to manage your booking. Their customer service is slow, unhelpful, and takes no responsibility for the problems their system creates. If you value your time or money, avoid Booking.com for flights. The risk is simply not worth it.

Our tour guide, Thang Le, for the Northern region tour is really good. He's knowledgeable, patient…read moreand willing to go extra miles for guests. Overall we had positive experience with Viettravel. Highly recommended.

I hate to be predictable here, but stay AWAY from this place. It is not worth your time or any…read more"free" trip they may offer. My husband and I have never been treated so unprofessionally in our lives. We made the mistake of signing up for a "free" trip at a bike show we attended a few weeks prior. The cool dude at the booth said all we had to do was set up a time to meet with one of their travel agents where we would learn about CTC's other travel deals and offers. Just for meeting with them we would receive a free 7 day trip at one of their condo locations. We were skeptical, but also about 3 beers deep and figured "eh, what the hell." We assumed the meeting would cover various travel packages and anticipated some aggressive up selling from the agent, but we had no idea what we were in for. The meeting ended up being an "interactive" 90 minute power point on how CTC Travel/Pulaski Tickets & Tours would make us a travel agent, and thus would receive all travel booked through them at a heavily discounted, travel agent rate. All WE had to do was write a check for 10k THAT NIGHT and pay yearly dues of $199. I cannot speak to whether or not the travel deals they presented are legit or not, but as we were not prepared to write them a check for 10 grand it was a dead issue. Once the preso was completed, an agent came to our table to meet with us one on one. My husband made it clear to him that while it all sounded great, "it was not right for us, was way out of our budget, and we would NOT be writing a check of any kind, but thank you for your time." The initial agent seemed nice enough, but at our firm "no" seemed a bit like he was trying to bite back some irritation. It was an awkward exchange. At that point he said he would "get our free gifts" and we assumed the worst was over, and would soon be on our way. When he returned with his supervisor my husband made a joke that he was sorry they didn't get the other customer who was in the meeting with us, as she claimed to be a avid traveler and seemed like she was ready to sign up. At this statement both men rolled their eyes and proceeded to totally trash talk this other customer saying they "didn't buy a word she was saying" and implied she was full of it and wasted their time. I was pretty surprised by their candid negativity toward this customer especially when she WALKED PAST the conference room again and could have overheard everything they were saying about her! At this point I could only assume she did not choose to sign up with CTC and these guys were pissed so they had no issue talking crap about her to complete strangers! Once the supervisor sat down with us he started in on how he could give us an even better deal and he wanted to help us out, blah, blah, blah. Perhaps his intention was genuine, but the whole sales pitch and tone of the conversation reminded me of being trapped in a car dealership. I don't use the word "trapped" lightly either. It was hard to not feel like we were being held captive after having been foolishly lured into their van with the promise of a "free trip." Also, as it was 9:15 on a week night, and we had already been there for 2 hours, we were anxious to be on our way home. In so many words my husband said, "look, we don't want to waste your time here, you could drop the cost to a dollar and we would not sign up, but thank you anyway." After a bit more back and forth the supervisor became IRATE. He started raising his voice to us and said "you know what, I'm just trying be be polite here and help you out!!! I don't need this!! You think I CARE if you sign up?! Get out of here. Seriously. Get out!" As we sat there in slightly stunned, incredibly uncomfortable silence, he curtly explained our "free" gift trip to us, threw the paperwork at me and said "THERE. Get out." At which point we were dismissed with a flick of his hand. His anger, rudeness and lack of professionalism was honestly, shocking. So, in summation, if you are interested in being bullied into spending 5-10 thousand dollars by condescending jerks, you may be able to save some $$ on travel. If for some reason that is not something you are interested in, prepare to be treated like a piece of dog crap being scraped from the bottom of a shoe. Or, just learn from our mistake, and avoid this place all together. You're welcome.

Looks like the same type of "offer" Yelpers are discussing under Pulaski Travel in Concord…read more I just got off the phone with the hoarse voiced Carmella congratulating me on my free travel vacation I won after filling out some computer entry at the San Mateo Flower Show last month. Hummm, I did fill out a little slip of paper, never ever said " married, combined income $55,000, ages betw 27 - 70 or something. Carmella made me confirm that I am married because it's really important that they are dealing with a married couple. She explained that big time companies like Travelocity can pay for TWO commercials in the Superbowl and cater to a younger crowd. They are going for an older crowd (thus the flower show goers), and they believe that the best way to spend their money is to give away free travel and have the happy campers spread the word for them. I asked for the website and while we were talking mentioned that I don't see their Milpitas office listed on the website. Carmella blew that off with, "all the info you need will be in our email". Then I was passed on to Lynn Cook, awards coordinator. She instantly had all the info I had just discussed with Carmilla, including my idea of a dream vacation and where the last place I vacationed was. I was told that after I got the email I should respond with a "Got It" and will get a $25 gift certificate. (for something). I was given an appointment for 8pm, told to arrive at 7:45p, and expect to stay for 90 minutes. Why so long? I was told it takes time to intro the company, let us decide if we want to add more days, more flights , and the explanation of how they can save us 50% on travel. Oh boy. Also, we are both required to attend (even though I was told I could take someone else on the trip), bring 2 forms of ID, show a credit card to prove we can pay for incidentals, and expect to pay about $140/ person for taxes that the government does not allow them to pay for (?). Lynn also confirmed that I am not a current member of CTC nor have I ever won anything from them. After reading all the Yelp review on Pulaski I will probably not go to Milpitas. Ok, got the confirmation email from Kimberley Davis: Included was my special confirmation # and links to Maui & Oahu vacation sites. READ ON: Thank you for taking the time to speak with us today. Congratulations on accepting our offer to come down to the CTC Travel office. CTC Travel is a full service company that specializes in land tours, vacation packages and condo rentals that is located in Milpitas. We at CTC Travel are looking forward to meeting you. As we discussed you will receive the following vacation incentive package: Enjoy 5 days / 4 nights Hawaii vacation for 2 adults. Bonus: 2 round trip airfares departing from San Francisco. (Client responsible for sales tax). As any incentive vacation package you select, it may have black out dates and travel must be completed within 12 months. As with any major giveaway you will be responsible for your own government taxes and fees. These are not due at the open house, but when you activate the booking process for your vacation. Please be sure to bring with you two (2) forms of ID to the presentation one being a picture ID or Drivers License and the other a Major Credit Card or checkbook to cover incidentals on your vacation when you take it. (If a cohabitating couple, your ID's must match or bring mail providing proof of residing together). Qualifications for vacation package: Both must be U.S. citizens and speak fluent English, and between the ages of 35-72, with a combined household family income in excess of $55,000. CTC believes in going directly to consumers with valuable vacation offers, and eliminating the middleman. Your vacation incentive is provided to you in exchange for 90 minutes of your time previewing our travel packages. Your incentive vacation is our way of saying "thank you" for considering us as a potential source for all your future travel needs. THESE Incentives ARE GUARANTEED TO YOU WITHOUT ANY OBLIGATION TO BUY OR JOIN ANYTHING!! THIS IS NOT A TIME SHARE PROGRAM!! We ask that you try to arrive 15 minutes early because we do start promptly. Due to limited seating, guests or children are NOT allowed. Please call our Reservation Department at 1-855-306-1454 if you have questions regarding the gift packages that are being offered or require additional directions to our open house. Bring this confirmation letter with you! For additional information regarding the terms and condition of your vacation package please see attachment visit our website at http://www.yourtrip.net/MILPITAS.html .

Best immigration service in the entire Bay Area !!!…read more Excellent service and highly prompt and experienced lawyers.

I really appreciate the support and service provided throughout my H1B transfer process. Even with…read morea very tight timeline, Venkat still made time and put in the effort to prepare everything properly and submit on schedule. I'm grateful for the smooth coordination and help, which ultimately led to a successful transfer approval. Thank you again for your assistance.

Im just giving her 5 stars for her water I don't know much about her travel agency but I will say…read morethat for .30 cents a gallon it is well worth it compared to other water places located near by

First off, DO NOT BOOK ANYTHING HERE!!! The owner Tam is a very rude and she's not knowledgeable of…read morebeing an agent! She booked us the wrong departure location and dare says that she gave us the info of telling us about the departure location and that and we forgot because we were too stressed out! and not only that, she was yelling over the phone and hung up!!! We requested to cancel and said that we would have to do everything on our own and also stated that we would lose the whole trip reservation. She basically tricked us to make money!! BEWARE OF THE LADY NAME TAM!!! Make sure you check all your reservations before signing anything. God knows where she will book your flight!!