fuck this store don't ever come here save you money go to the one down the street more cheaper and…read moregood customer service

Bad for business, had car for 1 problem and they had car for 4 weeks in counting. Charged +500.00…read moreand the problem was still not fix all the way. Take money elsewhere

Batteries Plus has officially lost our business, and we will not be recommending it to anyone…read more My family has been loyal customers for years, especially at the Pendleton Pike location. That loyalty ended on January 19th. Some time ago, my retired father purchased and had a key fob programmed at Batteries Plus so I could safely warm up my car while waiting inside at work overnight. I work nights and must be out in all weather, including winter storms. When he tested the key fob for the very first time, the remote start did not work. When my father returned to the store to ask for help troubleshooting, he was immediately met with hostility from the store manager, Ryan Nicks. Instead of offering assistance or basic customer service, Ryan was extremely rude, dismissive, and unprofessional. He brushed my father off and tried to blame our vehicle rather than even consider that the key fob Batteries Plus sold and programmed might be the issue. After confirming, with proof, that the problem was in fact the key fob and not our vehicle, my father returned again. He had paid $200 for this key fob and was simply asking for help. Once again, Ryan Nicks responded with the same hostile attitude, refusing to be helpful and escalating the situation unnecessarily. My father is not someone who causes scenes or looks for confrontation. For him to come home upset says everything about how poorly he was treated. It is incredibly upsetting to know he spent his hard-earned money trying to keep his daughter safe during winter nights, only to be met with disrespect and outright hostility from a store manager. Advice to ownership: A manager who treats loyal customers this way is a liability. If this is how Ryan Nicks behaves with us, it's almost guaranteed other customers are being treated the same. Point blank, period...we will not be back, and we will make sure people know exactly why.

My fob battery was running low and I took it in to Batteries plus. I was able to get in and out…read moreright away! Thanks to Jesse, the technician who took care of me. He was personable, professional and very entertaining. I recommend this place for all your battery needs.

Horrible experience with Pendleton, SC store and corporate! Needed new spark plugs for Jet Ski…read morewhile on lake vacation. Brought one spark plug into store to get replacements. Manager said they did not have my brand in stock but cross referenced and had another brand in stock that were equivalent. Unknown to me, Manager made mistake cross referencing and sold me plugs that were not comparable - too hot! Burned up Jet Ski pistons / engine - caused over $4000 damage. Have filed complaint with store and corporate. Manager at store says, "there's no way I could have made that mistake"... Corporate keeps telling me that they referred the situation to District Manager and that someone will contact me - have not been contacted yet! Filed complaint Aug. 20. Meanwhile... no jet ski!!!

No employees were at the desk when I walked in. After I found what I was looking for, I walked up…read moreto the counter and two maskless employees noticed me. Even after noticing me, they did not put on their masks.

Thank you very very very much to Miss Devon H. for making sure I purchased the correct alternator…read morefor my The TaZaFaith and getting me the very best deal on my purchase as well!!! Make sure you ask for her when ton come!!!

I bought some windshield wiper blades for my Jeep about a week ago. I thought it would not be a…read moreproblem to put them on, but I just wasn't doing something right. So I went back to O'Reilly's Auto Parts and this beautiful young woman named Danielle was able to help me out in 10 seconds. That kind of customer service is what makes people continue to shop at O'Reilly's Auto Parts.

Once again, amazing manager Scotty saved me a lot of money by telling me the Truth, and having a…read moregreat deal of knowledge about his products . Thanks Scotty!!

Didn't catch the guys name but he was working 4/18/2019, and was a COMPLETE jerk in the 5 seconds…read morespent in the establishment. Walked inside to ask if a jack stand was rentable since the sign out front said "we rent speciality tools to help you get the job done right" lol, autozone didn't have one so we thought to try O'reilly, absolutely NOT. No reason should the associate have been a jackass saying "oh do well do you rent pizzas out" because my boyfriend was wearing an old jacket from a job he had YEARS ago. not cute or professional. Train your staff on the proper way to politely say "no" because I'm definitely not going to spend money where I'm treated poorly. If I could chose no stars I would, it's okay because this place already has a super low rating which is probably not just from my visit. There's tons of people who would love to have his job, give it to them.

The customer service was horrible! Me and my wife had to wait for 2 hours just to get told the…read moremuffler we wanted was rusted that they cut off 1 hour ago don't go here unless you want horrendous customer service!

Nice people. Nothing fancy. Call in advance for a part and bring your core. Cash only.read more