New brake lines, custom made to my 1999 ranger. Good quality job. Great people. Fair price.read more

****AMAZING***** my car broke down today while trying to take my kids to school. AAA came and found…read moreit wasn't the battery so we called 2 shops down the street to see how much it would cost to check it out. One shop said $45 check out fee and they couldn't see it until Monday day so we called this Darwin & Matt was very nice, said he just opened and could look at it right away. AAA towed it there and I signed a paper so they could look at. My boss came and got me & my kiddos and before I got to work the shop called and said it was the alternator. Cost $404 for everything with labor plus fixing the connections on my battery. I asked how much labor was $90. I was surprised it sounded like a great offer. Talked to my Hubbie since he was at work and we told them at 12 told them to go ahead. By 2pm my car was ready!!!! 1 year warranty on parts and labor, fast work and they weren't charging an arm and leg. I am from Cali where all shops were trying to charge women WAY more then what we should have. This place has been around for 40 years, I thanked them and grabbed some cards. We found our go to shop from now on thank u Matt!!!

This place is a fair and honest place to get your car diagnosed. We took my car in not knowing what…read morewas wrong with it and they were quick, transparent, and really nice about how to get to a solution. They didn't pressure us to go ahead with the service and were willing to explain the approach that they were going to take. Although I didn't end up getting my car fixed here, I would definitely take it back in the future just because of the nice service. I feel like that's really hard to come by in the automotive industry and so we really appreciated their transparency.

Last week I brought my car in because of three warning lights. One they said they couldn't fix…read more(back-up camera), the second (tire pressure) they passed on, and the third (brake pad sensor) should be replaced. They also told me that all lug nuts should be replaced 5/wheel, 20 total. I agreed to replace the brake sensor and lugs. They told me the lug nuts would be over $300 (that's $15/nut), but I m a senior and can't do the work. Today I brought the car in to get the work done. I told the service guy twice that I had to have the car at the end of the day and he agreed. I never heard anything from him. Finally I called but couldn't get through and left a message. He never called back and I have no car. That's what I call shabby treatment. What makes it sting is that I'm paying premium prices for the experience. Stay away

Quick, affordable, and quality work. Not to mention, great customer service! I highly recommend…read morethis place.

I am thankful for these folks being available while my wife was traveling. The check engine light…read morecame on while traveling, and the concerns elevated. My wife called me with the news, and I was concerned that during the holidays, service and parts resources would be limited. I was able to get a fix on my wife's location and immediately reached out to local repair shops, only to find, as expected, that many were closed for the holidays. Dynamic answered the call and provided the most needed assistance. My wife arrived at the location an hour before opening. Once the mechanics arrived and opened the doors, they quickly evaluated my wife's car. The tension in the situation was relieved when the concern was identified and its severity reduced. We cleared the EVAP system error code, and my wife continued her journey home. There were some complications with administering compensation for the services, but we worked them out.

Finding a mechanic who truly understands the complexities of a modern BMW can be a headache, but…read more**Rick's Auto Center** knocked it out of the park. I brought my **2021 BMW X7** in because the AC was struggling to keep the cabin cool--definitely not what you want in a luxury SUV. The team at Rick's was professional from the jump. They didn't just throw parts at the problem; they performed a precise diagnostic, identified the cooling issue, and had it blowing ice-cold again in no time. ### Why I Recommend Them: * **Expertise:** They clearly know their way around high-end German engineering. * **Transparency:** They explained the issue clearly and gave me a fair estimate before starting the work. * **Efficiency:** The turnaround time was impressive, especially considering the complexity of the X7's multi-zone climate system. If you're looking for a shop that offers dealership-level quality without the dealership-level runaround, Rick's is the place to go. My X7 feels (and cools) like new again!

I will be detailing this experience very shortly. Mark the owner is a straight up knucklehead.He is…read moreunable to talk professionally if you challenge him on anything. As I told him there is a reason he has awful reviews. I am waiting on a receipt and will finish review soon. Please take your vehichle to a reputable place and stay far away from Ricks service center....I mean just look at his reviews. I learned the hard way. The best thing is Mark will comment back about this and deflect and place blame on the customer ..again look at his bad reviews and he is so quick to respond and throw blame!!!! He is funny in a sad way..can't wait to see his response on here...

I took my car in to get the brakes checked out because I was hearing brake noise. It was also due…read morefor its oil change. My car sits in my garage during the winter so I needed some basic maintenance. When I dropped my car off, I let the guy at the desk know I wanted my oil changed, I wanted to find out and possibly repair what was causing the brake noise, top off fluids, and check both my engine and cabin air filters. I told him to give me a price for the cabin filter when he calls with the diagnosis of the brake noise, sense I've never changed that filter but I know they can be a little pricey. I dropped off in the morning and told the gentleman that I would be picking it up the next day, since I wouldn't get off work till late. The guy said no problem, it will be done tonight and waiting on you tomorrow. So as the day passes I receive no calls. I decide to call before they close to find out what happening. The guys says, yea it's done you can come get it. Wait what? What about asking me if I wanted to go forward with the brake repair. The guy says they changed the cabin filter, which I only asked for a price on it, and the oil. He said the brakes were fine and the engine air filter was clean. I say then what's the noise i hear? He said they didn't hear it and I would need to drive the car to recreate. The "noise" is easy to hear and consistent. So they obviously didn't test drive. The just did a brake inspection, which isn't exactly what I asked for. So I pick it up and the bill is 136.00. The cabin filter was 75 parts and labor, which I wouldn't have got if they had told me that, and a charge for brake inspection. The oil change was the standard amount I pay, but a little on the high end. I drive the mechanic around for 1 min and he says oh that's a warped rotor. 1: are you sure? All you did was guess from sound. 2: then why didn't you test drive it and call me with that diagnosis? Long story short, they didn't do what I asked, didn't communicate, and charged me for a service I only asked for a price on. Won't be going back.

Was charged for parts and labor I did not authorize. Took car in for an alignment, which would…read morehave been around $120. They discovered some bad bushings on several control arms that prevented alignment from being performed completely, which is reasonable as it is an old car. However, instead of immediately calling to see if I wanted to authorize additional costs for parts and labor beyond the normal alignment, they went ahead and replaced a control arm at an additional cost of about $185. Later, they did finally call to see if I wanted to spend yet another $500 for more parts needed to fully align, which I declined, and they notified me of the $180 of extra work already performed. I would have declined the work they performed without my authorization because I normally can make such repairs myself. I have never before experienced a situation where added work was performed without prior notification and approval. And they did not offer any resolution when I objected to this having been done, leaving me no choice but to pay it.

Well my car broke down Saturday so had to call a towing service and I picked Inman's towing. Nice…read moreguy Rod came to my location promptly and suggested this place. Kiley was very helpful and friendly. JT I believe is who fixed my car. Good reasonable price and I would definitely recommend them.

These guys are awesome and have always answered any questions I had. They have great and reasonable…read moreprices for the great quality of work and friendliness they give. I wil be bringing all my vehicles here.

I was shopping an AC replacement for a 12 year old car and kept getting quotes worth half the…read moreresidual value of the car, in mid May I wanted a working AC system, but didn't want to improve an old car 50% for intermittent summer use. Carmel AG came back with a price I could live with, got it done in one day, and Will is one of the nicest guys on the planet. Going forward, I won't use anyone else.

From the owner: At Carmel Auto Repair, we specialize in fast, honest, and reliable vehicle repairs with a focus on…read moretrust, transparency, and long-term customer relationships. Whether you need a quick oil change or full engine diagnostics, we treat every car with care and every customer with respect. Here’s what makes us different: ASE-Certified Technicians – Our experienced team has serviced over 10,000 vehicles with accuracy and dedication. Same-Day Service – We prioritize speed without sacrificing quality. Most repairs are completed the same day. Free Diagnostics – Get upfront, transparent estimates with no pressure and no hidden fees. Complete Auto Repair – We handle brakes, suspension, A/C, electrical systems, hybrid vehicles, transmissions, and more. Hybrid and Electric Expertise – Specialized in diagnostics and repair for hybrid and EV vehicles. Clear Communication – We explain everything in plain language, so you understand exactly what your car needs. Comfortable Waiting Area – Relax with Wi-Fi and refreshments while we work on your vehicle. Locally Owned and Operated – Proudly serving Carmel, IN with a commitment to community and quality. 2-Year Warranty on Parts and Labor – Because we stand behind the work we do. If you're looking for a repair shop that delivers real value, real service, and real results, Carmel Auto Repair is the team you can count on. Book online or call today to experience the difference.