My quartz was recently installed by this company on behalf of Discount House. I found this company…read morewas not responsive to DH unless they inquired on their own. An appointment window was made for 2 weeks after the template. DH had to follow up to determine when they would be ready. The appointment was made for 8-10 am. When no one showed by 10:30 AM I called DH. They then had to call Wilmington Granite to find out what was going on. They told them that the appointment was missed and they would try to show up the same day between two and 4 o'clock. I ran some errands outside the house and came home at 1:20. Wilmington Granite showed up at 1:30 and weren't even aware that they had an appointment that morning or in the afternoon between two and four. Customer service is everything this day and age, especially when we're all paying a lot more money for the same services. 2 gentlemen showed up, but one performed most of the work and had to keep calling his partner on the cell phone to come help. While cleaning up, they used a Clorox product on my wood cabinets, floor and quartz before I recognized what they were using. I would expect granite and quartz specialists to know these basic elements of the job. The quartz does look nice installed and this is what the 3 stars is for.

My husband and I were in the market for new kitchen and bathroom countertops when we were referred…read moreto Wilmington Granite. Joyce Diggett was the sales manager we dealt with and we found her to be truly personable as well as professional. She was very knowledgeable about the products they had to offer and was very helpful and detailed in meeting our needs. She offered suggestions, but never tried to 'oversell'. The employees who came to dismantle and install were extremely courteous and very respectful in the way they treated us as well as our home. The turnaround time was very efficient. Overall, our experience was very pleasant and we will definitely refer their services to others.

Professional, efficient, quality products, excellent craftsmanship. Sales was amazing. Estimates…read morewere reactive and amazing.

I am thrilled with our new bathroom counter from Sellers. They knew just what I was looking for and…read morecreated a quality product. There were a couple glitches which gave their customer service department an opportunity to shine. I would highly recommend Sellers.

Since we live nearby to the showroom, we stopped in on a Saturday afternoon which unfortunately was…read more 20 minutes prior to their 1:00 PM closing time, but we respectfully asked if we could take a brief look around- The showroom rep named Sara reluctantly agreed- We saw something we liked for our kitchen counter top and asked if the installer would be able to come out and give us a quote- we did not hear back . so 3 days later we called to follow up and Sara answered telling us her guy was definitely going to get back to the next day at the latest to schedule an appointment and we still have not heard back from them- So 8 days have gone by and nothing- apparently they don't need the business?

One of the best stone contractors I've ever used. Fabrication and installation on site was…read moreexcellent. Job was completed in one day and site left immaculate Isidro was the lead man on the crew and was fantastic. Management was outstanding and owners , Hector and Nick, took active hand making sure everything was as discussed. The best!

Creative Contracting NC LLC is DISHONEST, UNTIMELY, AND UNPROFESSIONAL. I contacted them in early…read moreNovember 2024. I requested custom rolling shelves to be installed in my master bathroom and a spot on the wall to be painted over where it chipped. I was informed that it would be doable to be completed by 23 November 2024. It was understood that I paid half the estimate upfront to deposit and then pay the remainder when the work is complete. So I paid half upfront to deposit; amount was $1,860.00. On the planned completion date, I received a text message that there is a family emergency and they requested if the completion date can be pushed back to 24 November 2024. I said to that the new date is fine. And then the family emergency is extended, and extended, and extended thru Friday, 6 December 2024 and then thru Saturday, 7 December 2024. We agreed that the work will be completed firmly by no later than Sunday, 8 December 2024. By this point I have been more than reasonable and accommodating to the life situation that they are going Through. On 10 December 2024, and I verified that there has been no work done at all on the shelves or the painting job. I called, texted, and emailed the team with no response. I had discovered the nature of the emergency; so of course it's a traumatic experience. Also, at the same time, I am working in a tight budget. I cannot just throw away $1,860.00. By the end of December, the shelves and paint job were take care of by another person. On 15 January 2025, they informed me that they are taking care of the refund; first tried Zelle, then Venmo and did not work, so we agreed on a cashier's check sent to me. The cashier's check was mailed to me on 28 January 2025. And since January 28th 2025, no further updates; complete silence. I send one final message expressing my frustration and anger with the refund process on 17 February 2025; and then two days later on 19 February 2025, they finally reach back out to me ONLY after I initiated the follow up message. They tell me the refund check was mailed back to the office; this information I did not know, so at this point, I am dissatisfied more that they did not reach out back to me to close out the refund process. On 19 February 2025, they confirm with tracking number from UPS that the refund check is mailed to me to my correct mailing address. I received the package from UPS. However, upon opening the check is not in the mailer; there is only a neon green envelope with '1900.00 Refund' written on the outside. I noticed the green envelope was ripped in one corner and the mailer was also ripped in one corner. At this point, I still haven't received the refund. So, we agreed to send the check via USPS instead. We confirmed with tracking number that the check was mailed via USPS on 5 March 2025. On 14 March 2025, I received the mailer. Inside the mailer package, the check was not there. Instead, there was a Customs and Declaration Form and their business card. No refund check. At this point, we have utilized two forms of mailing technique without success. So, understandably, I asked them to provide the refund electronically either via Zelle or Venmo. I have no word of whether or when my deposit will be refunded, since that is the honest and professional thing to do. At the end of the day, it is poor customer service. CREATIVE CONTRACTING NC LLC TEAM CANNOT BE TRUSTED. DO NOT HIRE THEM.

Thanks for all of the help guys! Creative contracting really lives up to their name. We called them…read moreover they were on time they got the job done in a timely manner and they were creative at how they performed the repair.

Bought vanity and countertop for master bath. At pickup large scratch in sink they didn't notice…read moreand tried to pass off. Cabinet surface is not holding up as hoped - disappointed In quality.

Trying to find the perfect flooring is hard, but they make it easy. I went there for several weeks…read moretrying to find the perfect flooring for my house. Each time I went I was able to take planks home to see if I liked it at my house. Every person that works there is so nice and helpful. I found the perfect floors for my house and I couldn't be happier. They also gave me names and numbers of great contractors

So pleased with our granite countertop! These guys were great and turn around time from template…read moreto installation was 4 days. Could not be any more pleased! Reasonably priced and well done! Thanks Will and Jack Janet and Terry Packer

I am very pleased with my granite vanity tops. There isn't a big fancy showroom, but their shop had…read moreplenty of choices. They offered me a great deal on remnants. I was able to get two matching remnants for both bathrooms. They were very no-pressure as I was trying to pick out which slabs I wanted. The cost was MUCH less than Lowe's, Home Depot, and the other granite shops in town, and there were no hidden charges. I had to wait approx one month for installation, but all the other places (except one) had the same wait time. The templates were done on a Tuesday and installation done 3 days later. They arrived on time for each appointment (they were actually early each time which was even better). The work was done efficiently and right the first time. I will definitely use this company again.

Hi folks. This is a follow up to my last yelp post. In…read moreresponse to what I thought was a ghosted email lost forever, Chris from Ingram Brothers reached out and fixed the problem door. It was a technically difficult adjustment, but he knew what he was doing and fixed the problem. All of the set screws on the three hinges needed adjustment which is like choreographing a musical interlude. This along with tightening the hinges themselves along with the deadbolt and the door knob made the day. Bottom line, my Kathryn is overjoyed. What a birthday present for her! Ingram Brothers is a great organization and Chris is a dedicated employee. I highly recommend any job that they may take on.

Ingram Bros is a local and family owned company with years of local success. Ingram did incredible…read morework in two phases on our home in the historic district. First, extensive repair and replacement of rotten wooden siding and rotten wooden windows with new wood (we use wood to replace downtown per code). Second, whole body paint 3 colors with fantastic attention to detail. The professionals working each phase were polite and top-notch with minimal intrusion to our neighbors in a tightly packed downtown block. Highly recommend.

The company did return this week to correct the major deficiencies which were very noticeable…read moremistakes and poor craftsmanship. The company sent Tim Herring to make the corrections. Tim's work ethics, professionalism, and craftsmanship are of the highest caliber. He has built many decks and h has decks with unique designs and artistry. Many customers have hired him for additional projects. Tim corrected the problems that you could see. But to correct the framing out of the Trex deck would require the entire deck to be rebuilt. This company Subcontracted workers to build my Trex deck who had never built or were professionally trained on composite decking. The subcontract workers normally were hired to do siding on new construction. I am not sure if I would ever hire this company again for decking or new construction. I will hire Tim Herring in a heartbeat. My previous rating for this company remains the same.

An update. Delaney's finally got back to us with a bid after a month. The bid was fairly reasonable…read moreand the estimator told us we could add and take off any item we wanted. He spent a long time with us and remeasured everything. We added a few items and removed two. One was hanging three fans and two lights, which we were to supply. They wanted $1000 in labor so we decided to do it ourselves. The other item was removing the popcorn ceiling. We decided it did not look bad with it and all the other condos had it still. Unfortunately, even though he said that would be fine, taking it out of the bid did us in. He got back to us and told us the job was not big enough for them to do. As well it was too far to drive the 45 minutes to us. So now we are contracting the flooring of the entire condo to a flooring store, the painting to a painter, the bathroom remodel we will get someone else hopefully and we still need someone to replace the windows. It is a shame that it did not work out. It is harder for us because we live 3 hours away currently and meeting with all of these people take a lot of trips. We are finding many contractors do not want a job that is not huge, 50k and up range. And there is plenty of work for them right now. We have had a slew of folk never call us back. That may come back to haunt them when times get a little tougher. Oh well