Amazing company!! I had my truck bed cover key break off in the lock when opening one morning so I…read moretook my truck to this business. Absolutely friendly staff who are willing to help in any way they can. Even though this happened months ago, I was just thinking about the wonderful people who helped me out and wanted to make sure I don't forget to leave a review! The prices for their services are very fair. If I'm ever in the area and need this type of service again, they're going to be my first stop/call!

I had a complicated situation with new transponder, keys and fobs. BEN was very attentive and eager…read moreto help. He made suggestions and clearly what he and his equipment can do. He has very expensive equipment for coding chip automotive keys, after explaining my requirements, he jumped right into it. My complicated situation only took about an hour. He made suggestions on how to cut the titanium keys, (my original request) but I didn't have them do it, we both agreed that it would ruin his equipment, and didn't want to run the risk. I personally and totally recommend this family run establishment for all your locksmith needs.

Very Impressive Service!…read more Chad was amazing. He answered the phone and made an appointment at MY convenience - not his. He showed up later that day and was so very professional! He provided sound advice without regard to providing the most expensive solution. He listened, and then recommended a solution was that the best solution - not the highest cost solution. Solution is perfect. Bottom Line: Great service and someone you can trust. Thank you, Chad!

Seriously. This is no one that I know or knew before calling this guy. I still don't actually know…read morehis name but that doesn't matter. This fellow is chill and kind and professional. He communicated with me about the expected time of arrival and then showed up shortly after that. He checked for the easiest way to open the lock. He checked my ID to make sure I was legitimately supposed to be entering. He arrived inside of 20 minutes. His prices were very reasonable. Win. Win.

These guys were awesome. Needed a keypad deadbolt installed and Sean came out within 1 hour and…read morecompleted the job in 30 minutes. Professional and courteous. Highly recommend

Easy to make the appointment and the tech was very friendly…read more Smooth experience all around.

I notice there isn't any recent reviews of this business. I was in this store a few mos ago. A…read more40's white guy helped me. He was rude. Lets try to get back to good customer service, please.

2448 Coolidge Berkley MI 48072 is the correct address for this business. I brought in pictures of a…read moredoorknob I thought was broken. I learned it was not and was told how to fix it. Thanks Big D, I'm so glad I came to you first.

My wife brought our motorhome to Bob because he said he would take care of removing a lock for her…read more Although the lock was removed and we appreciated that and we thought it was a fair price, my wife was berated and treated like absolute garbage the entire time she was there. I've had instances with Bob in the past where I was taken aback by how rude, confrontational and irrational he was but I certainly didn't think that he would be that way to my poor wife. I feel terrible about sending her there and I would suggest only engaging this company if you've got thick skin and you're ready to walk away shaking your head wondering how they are still in business.

We have had issues with a person who used to work for us entering our property periodically. Our…read morealarm system has been completely changed, the codes changed and the locks rekeyed many times. Of course we have notified the police and taken any advice given. Finally I heard about high security locks that are nearly impossible to pick. Having met Robert once before I thought that he might be able to provide this service. His response was so startling and rude. Robert suggested I get in touch with a memory service. When I asked him to explain he said that he thought I had dementia! I was unaware that I had contacted a locksmith and psychiatric service. He is demeaning and socially inappropriate and very rigid. Having worked with many people I have only seen this combination in people with OCD but unfortunately he is not a pleasant person. There are so many locksmiths why attempt to interact with Robert. Call someone else who will complete your job and behave like a professional.

Jason is a miracle worker! I have an old house with a very old, steel/glass front door that was…read morealmost impossible to lock. I tried multiple locksmiths over the years, including one very well regarded old place in Detroit and was always told there was nothing that could be done and I'd have to replace the door. Fast forward to now and I'm trying to get the house ready to sell. Called this place as a last resort and Jason asked me a few diagnostic questions and assured me he could get it working but it might be a long job. He came out the next day and we looked at it together and he quickly diagnosed the main issue and then identified multiple things he could do to get it in good working order. He walked me through his proposed fixes and was also honest about the limitations of what he could and couldn't fix. I understood it couldn't be made perfect and never expected that, I just needed it to be safe and functional so it wouldn't be an issue for any potential buyers. He worked on it for nearly two hours. When he ran into new issues he communicated them clearly and what he would do to work around them. I was actually not expecting much, but when he finished it worked nearly flawlessly! Given all the work and effort he put into it I was even pleasantly surprised how reasonable the cost was in the end. Owner came over at some point to drop off more supplies and she was very nice too. This is definitely my new go to locksmith!

Paid $265 for a key fob that will not lock or unlock my car. The car does not register the key and…read moreI have to hold it against the ignition each time to get it to work. I was told I have a warranty and they could order me a factory key if this key did not work. They "ordered" me a factory key and I have contacted them multiple times over the course of a month to set it up. At this point they have stopped returning my calls and texts. I paid with Venmo so I have no recourse for my broken key.

Great prices and customer service! Had (2) Lexus key fobs cut and programmed. He did an amazing job…read morefor the price. Wait wasn't long at all!

He was not able to help with my VW key replacement, but was so kind and offered some good advice. I…read morewill use this company should I ever need this type of service again.

They are good. The door is nice but adjustments were needed and he's coming back for more. $read more

Called for a door repair and made the mistake of giving a deposit. Now 2 months later no repair a…read morehand full of promises and nothings been done. Asked for my deposit back and now he has ghosted us if you want to give money away and not have the work done this is a great company for that. Don't trust this company to do what they say. Don't normally give bad feedback but then again I've never seen this kind of service in all my years.