Friendly, patient, and efficient service. We have a big move today and wandered in unsure of what…read morewe wanted. Craig and Haley were patient and took the time to show us our size options for trailers so we could get a better idea of what suited us. Haley made checkout a breeze while Craig helped my husband hook up our trailer. Moves are always stressful, but they made this aspect of it a breeze. Glad we stopped in today!

Decent customer service, good prices, in and out service, I just needed some boxes. All kinds of…read moremoving supplies in addition to U-Haul.

Great service! Had nothing but problems with Amerigas for years. Allied Propane not only offered a…read morebetter rate but the customer support has been wonderful. Glad to be able to get timely support locally instead of being stuck on hold with a call center for over an hour. They've been easy to work with.

We purchased a country home that was serviced by another propane company---from our experience with…read morelong hold times and deceptive practices ---- we wanted to work with a local, family-owned company. We were referred to Allied by a friend and upon the first call, we were delighted to work with the team here. From the person answering the phones, to the salesperson and to the installation crew! They answer their phones, they provided us with a new leased tank, installed it quickly and new parts that replaced the rusted-out crap that was there. I would HIGHLY RECOMMEND to anyone who is currently looking for a GREAT propane provider! You won't be disappointed with Allied.

There's some things about this location itself that are mid but they had what I needed at the time…read moreI needed it, so I made do. The stars are for the two employees that stood out and made my experience amazing. Shot out to Quincy and Joe! Quincy checked me in and was super sweet and personable. She went above and beyond to make sure I had everything I needed and was set. The van itself was fine. It jerked at bit when it idled, wasn't the smoothest ride but I got everything moved to my new facility in one swoop! It was good on gas but I didn't go very far, just had limited time and wanted to knock it out in one trip. Legit spent $6 on gas which would've been wayyyy more in my guzzling truck lol. Joe checked me in and was super kind and human. Traffic is awful at this location certain times of day. I know this area too well and had forgotten. Know that going in, and they don't have parking at the location. Places like this you just expect to do what you gotta do, but standout stars like Quincy and Joe make it pleasant and the experience memorable.

Propane filing denied for ridiculous reasons. Let me know if I'm wrong…read more The person said the tank had areas that looked "worn". Sure where the propane tank cover has run. Certainly not thinning the steel tank just rubbed the paint. Her response was "regulations say it can't be filled". What regulation?? The person giving the certification class said not to fill if tank appears damaged because "if you get in an accident and the tank explodes l'll get sued ". Really just weak excuses to not fill the tank. I'll drive farther and pay $0.04/gallon more!

I can't complain. I came through the door with an empty CO2 tank from my kegerator. I was barely…read morein line when an employee greeted me, took my empty bottle, then gave me a full one. Another employee rang me up and I was out of there. Great service!! Highly recommended!

Great for getting your CO2 tank for my aquarium switched out. Very affordable and quick service.read more

Thompson Gas bought Out my prior service company Reliance propane and haven't had many issues until…read morerecently. I just paid 350$ PLUS a 56$/year tank rental fee all for them to come fill up my tank without inspecting its condition prior to filling. I got a call TODAY while I was at work with my father freaking out because The propane tank was hissing super loud and leaking propane out of the top of the tank RIGHT NEXT TO AN ACTIVE PILOT LIGHT. THE "24/7 EMERGENCY Hotline" is closed on weekends, went straight to voicemail. I had to call 911 get CAL Fire out to inspect the situation and now I have to listen to my 350$ worth of propane vent into the atmosphere. AND NO one in my household is able to take a warm shower or wash my dishes correctly, IN THE BEGINNING OF WINTER. If not remediated correctly I'll be going to the proper authorities. Thompson Gas incompetence almost BLEW UP MY HOUSE AND ENTIRE FAMILY.

I am writing to complain about Thompson Gas in Rancho Cordova. In January of 2023 Thompson gas came…read moreto my home to install new tanks. The tech stated I had a gas leak and would not be able to turn on my propane tank until I got the gas leak repaired but left two 125 gallon tanks on my property until I got the gas leaked repaired. I then hired a plumber to come inspect my home which costed $250. The plumber stated that I did not have a leak and the gas company was incorrect. I then contacted Thompsons gas to have them come back out and they reinspected my home and also confirmed there was no gas leak. I then requested some type of discount because I paid $250 to find a gas leak that did not exist and had it not been for Thompsons gas, I would not have been out of $250 which I couldve used towards the gas. Thompson's gas refused to provide any discount so I requested they pick up their two 125 gallon tanks they left on my property. The following week I get a call from Petra, who is awesome btw, and I explained again why I was not happy with the service. She then contacted her manager and got a $0.50 discount and scheduled to come back to my house Tuesday 9/5. Today I get a call from a different rep and they are now canceling the scheduled installation and not providing me the discount they promised two days ago. Meanwhile, i am still out of hot water and heat all because of an error Thompson's gas made. The rep had the nerve to say she's sorry and understands but still canceled the service and discount they promised to me. Unacceptable!

I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

I have an unusual project at my home. I reached out to Pacific States Petroleum and received a…read morereturn call from Jeff Guy within an hour. He made arrangements for a conference call with their safety technician, Glen. Although my project does not fall within the parameters of their business, they spent over 15 minutes discussing my project and exploring my options. I found them to be knowledgeable, safety oriented and very generous with their time.

I arrived around 3:00 PM on Friday, July 3, and met with Katie. She was outside working, greeted me…read moreright away, got me checked in quickly, hooked me up with the trailer, and had me on my way. She was very professional, attentive, and a pleasure to work with. I returned the trailer around 12:00 PM on the Fourth of July and was helped by Sharon. She was also very professional, attentive, and provided excellent customer service. You have two outstanding employees at this location. As a business owner myself, I know how difficult it is to find and keep great employees. I highly recommend taking good care of Katie and Sharon they're a tremendous asset to your team. Keep up the great work!

Thank you katie ! moving is not the most pleansant way to spend your day but katie yes i mean you…read more made moving fun Thanks again Bob s.

Propane refil was 3.99 per gallon. This was a way cheaper option than exchanging propane tank at a…read morestore. After tax and everything for two propane tank was about 37 bucks. It was quick service.

Rented a van here for moving! Quick and easy! Less than ten minutes! Good customer service!read more