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    InTown Suites

    3.3 (3 reviews)
    Open 11:00 am - 7:00 pm

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    Home2 Suites by Hilton Birmingham Downtown

    Home2 Suites by Hilton Birmingham Downtown

    (25 reviews)

    $$

    While me and my family was in town for the Christmas holidays we stayed at the Home2 Suites. We…read morewere greated very nicely and the staff was very helpful before we got settled in. When we got to our room we were amazed on how big the space was. We all had plenty of room so there was no overlapping of space between 3 people and there was plenty of nearby restaurants that we were able to walk to and Railroad Park to enjoy a day in the sun. The breakfast was good considering it was the holidays and the mini store was reasonably priced. My wife said that she would love to make this our regular hotel whenever we come in town. Great job!

    I recently stayed at Home2 Suites by Hilton in downtown Birmingham on 18th Street, and…read moreunfortunately, my experience was very disappointing. The main reason we chose this location was because of the excellent experience we previously had at the Home2 Suites location in Hoover, Alabama. That property was superb, so we expected the same level of cleanliness and service. Unfortunately, the downtown Birmingham location fell far short of those expectations. Upon entering our room, it was clear that cleanliness was an issue. The bathroom sink had brown residue in it, the shower floor was dirty, and there was hair throughout the bathroom. I actually had to clean the bathroom myself before feeling comfortable using it. The couch in the room was also covered in visible stains, making it unusable for us during our stay. To make matters worse, the ironing board completely fell apart while we were trying to iron our clothes. As a result, we had to iron our clothing on the bed, which is far from ideal and does not provide the same results as using a properly functioning ironing board. This was another indication that the room furnishings and equipment were not being adequately maintained. I will say that the beds were comfortable, and the hotel's downtown location is very convenient. Being close to restaurants, entertainment, and other attractions was definitely a plus. Another major concern was the parking situation. Guests are required to pay for self-parking, yet there was rarely any available parking. To make matters worse, catering vehicles from Taziki's, a restaurant located across from the hotel, appeared to be occupying spaces in the hotel parking area. Those spaces should be reserved for paying hotel guests. While the location is excellent, that alone does not make up for poor cleanliness, poorly maintained furnishings, and a lack of attention to the overall guest experience. This stay was a stark contrast to the outstanding experience we had at the Hoover location. Because of that, we will not be returning to this particular property. I hope management takes these concerns seriously and makes the necessary improvements so future guests can have a better experience.

    Elyton Hotel, Autograph Collection - Lights

    Elyton Hotel, Autograph Collection

    (111 reviews)

    $$$

    Not a bad stay at all…read more It's an old bank and still has some of the old stuff incorporated into the design. It's a cool building on the outside too. Nice remodel into a hotel and very creative as well. I peaked into the rooms being serviced while I was leaving and none looked the same as mine in the inside. My room had a cool mail chute built into the wall. There is also the old directory in the lobby that listed the branch managers and workers that were on each floor. The inside interior design is very well done. The lobby area is so pretty. I love the graduating wall paint. Incredibly cool. My room had some strange nooks and crannies in it that really made it even cooler. There were windows tucked into tiny corners. Tons of uniqueness. The room was clean, well stocked, coffee maker worked, hot waster came fast, and the bed was super comfy. So much in fact, I thought I was home when I woke up to use the restroom in the night. My only gripe is the it's a bit rough around it. Not much you can do about that. The homeless people that are around are sad to see, and there were quite a few. I wish more could be done to help them. It's tough to sleep in a $250/night room and know people are asleep on the ground outside. Not shaming these fine folks, but it is what it is. I'd return. For sure. '26 - 50

    Posting for a friend. Email account is Christylee6578@gmail.com…read more She will be contacting corporate. Had a bad experience while staying there. I rented a room for my daughter's 21st birthday. We went to Moonshine to celebrate. We were going to have food and drinks there and light her birthday cake so that we could have pretty scenery and pictures of Birmingham. As we walked in the door, found our spot a mob of staff came over to ID everyone and said that they saw someone that looked under age on their cameras. The only person that was young was my daughter who was 21 and had a birthday sash that said she's 21 so that was kind of weird. After everyone showed their IDs we asked if we could light the candles for her birthday cake and the bartender/staff said no that there had been a gas leak and that we were not allowed to have lighters and that we could not do that. So we decided to take the cake downstairs to the room. No birthday cake with candles and 21st birthday wishes or pictures to capture the moment and the memory. A little while later we returned back to Moonshine ordered food and drinks. One of the girls in our group of 7 (All individual tickets ) food was not brought out after 10 minutes of everyone else receiving theirs. We got up to check and they said that they thought it was already out, she finally received her order & eventually by that time everyone was already finished with their food and beverages. The next day checking out, the staff member at the front desk, asked how was everything and I had told her what it happened the night before with the incident upstairs at Moonshine. She raised her eye and nodded her head back-and-forth and said there has been no gas leak and if there was they would not be serving food much less have the hotel open for safety precaution. She said that that did not sound right at all. She said probably because it was a group of girls the bartender/staff maybe was just being rude because she said that she was aware that plenty of parties that would include cake and candles have been hosted upstairs plenty of times. The whole story about the gas leak is what really had me questioning what was going on? Was the girl just being ugly to us? Was there really a gas leak? All I know is that the cake that I purchased was useless and my daughter did not get to blow out her candles for her 21st birthday Noor capture the candid moments of doing so at this beautiful hotel for her special occasion. Well, I will say this, the concierge and everyone downstairs at the desk were very nice throughout the time there that we stayed and apologized for what it happened the night before. It's almost as if from the beginning, the bartender/staff came up to us and asked for our IDs, that denied using a lighter to light candles, and then the mixup with the order of our food seemed very intentional. I even began to question why they would be watching us on camera and single out one of the girls in our group who definitely doesn't look under age, but yet they did not have the problem with the actual 21-year-old birthday girl, but asked for all of our ID's and I'm 48 if that gives you any insight, the ladies that were with us, they were not children. These are grown women. The whole thing just ruined a special moment that my daughter will not be able to have again. You only turned 21 once. Spending money on a luxury hotel, food and beverage at Moonshine, ordering room service the next morning plus the purchase of the cake that we did not get to life at candles too seems to be a waste. Beautiful hotel, but definitely would not recommend to anyone that wanted to have a celebration. God forbid you light a candle.

    Redmont Hotel Birmingham, Curio Collection by Hilton - Guest room

    Redmont Hotel Birmingham, Curio Collection by Hilton

    (147 reviews)

    $$

    Terrible, disgusting hotel and even worse management. The local manager, Tonya Williams, is an…read moreoutright liar. Do not stay here at all!! I would rate this Hilton property 0 stars if we could. We are loyal Hilton Diamond members and have stayed at multiple Hilton properties around the world. This was one of the worst properties we have ever stayed at. We stayed here in February and from the time we attempted to check in, it was disappointing. We were upgraded due to our Diamond status and upon checking into our room it was absolutely disgusting. The bedsheets appeared dingy and the bathroom was gross. There was hair on the ground and a vomit stain on the tile. So vile! We called downstairs right away and were moved to another room that was not much better. However, we were there for a family function and has other guests arriving that we has suggested the hotel to. We did notify the manager on duty and he told us he would escalate our concerns. The next day, the hotel manager, Tonya was on sight and sat down and spoke to us regarding the issues. She agreed that our experience was 100% unacceptable and promised to compensate our Hilton Honors points for our entire stay. She assured us that she would make this happen. Also, despite our complaints and meeting with her, our room was never even serviced by house keeping our entire stay. Now over 1 month later after no follow-up call or email, we contacted her and at first she acted as if she has no idea what we were talking about. Then she stated she escalated the issue to corporate but was unauthorized to issue more than 20,000 points, which covers absolutely nothing. And stated there was not really anything for her to do! She totally and outright lied to us, after she had assured us in person and in an email that our entire points would be compensated. She even had the audacity to even yell at us on the phone. This is not the type of experience I expect as a loyal Hilton Diamond Member. In conclusion avoid this disgusting and poor quality Hilton property at all costs.

    The Redmont Hotel was a very good stay for me. It is an older hotel, but they have updated it in a…read moreway that works well. The room felt functional, comfortable, and nicely put together. Tonya checked me in and was very kind. I had a king bed and the room was set up the way I like it. The bathroom was nice, and the overall layout worked well. I requested a refrigerator and microwave, and they brought them up without any problem. Juma came up and installed everything, which I appreciated. One good tip is the parking. The hotel has parking, but there is also parking across the street for a fraction of the cost. It was about ten dollars for twelve hours or twenty dollars for twenty four hours, so that is worth knowing if you are trying to save a little money. The location is another major plus. It is very central and walkable. I used Yelp to find several restaurants nearby and was able to walk downtown to different spots without any problem. That convenience really adds value to the stay. I even stopped by the bar and they were kind enough to give me ice and help me out there too. Honestly, the staff here are so nice that it really pushes the experience up for me. In my head this is about four and a half stars, and on Yelp I am happy to round that up to 5 stars.

    InTown Suites - hotels - Updated June 2026

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