We came to Cumming Georgia to visit a friend. We decided to get a room at the Hampton Inn while we…read morewere there. The location is in a very bustling area. There's a lot of restaurants, gas stations, and stores in this space. The city was decorated for the holidays and it was very charming when we got to the Hampton Inn. The front desk clerk, Jeffry, was very welcoming and inviting. He was very kind and provided a lot of information and it was like meeting up with an old friend. He truly went above and beyond to make us comfortable. Our room is on the second floor. The rooms are well appointed. very stylish with their furniture. We found it very accommodating and very comfortable. We got a great night of sleep and then had a lovely breakfast in the breakfast bar. It was a lovely stay and if we are ever there again would highly recommend staying at this location.

5 Stars for a comfortable hotel experience with super friendly staff…read more I was staying in Cumming and needed a convenient hotel near the highway. Luckily, Yelp reviews helped me make the right choice within a modest price point. My favorite things about this hotel were the staff and the lobby seating area. The staff that stood out was Courtney at the front desk, who I also chatted with during breakfast one morning, as well as Mukesh who handled the evening front desk and was super friendly. I'm honestly not used to such personable service at your normal chain hotel, so it stood out! In terms of the lobby seating area, I appreciated plenty of outlets (it's a great place to set up with a laptop and work), the new and comfortable seating, and the TV so you have some buffer from the lobby. Overall, a good hotel with staff that make it stand out!

This location seemed well maintained and our room felt very clean. We did not use other amenities…read moreat hotel but the place felt appropriate for all types of travelers. Conveniently located within walking distance of restaurants and shopping. We did have an issue with neighbors upstairs that sounded like their room was a trampoline park or they were a traveling road band having a party. I am frequent traveler and I can't recall making a front desk call to complain about noise but I did this evening. It seemed to calm after that call. I would recommend and stay here again if I was in the area.

Nice hotel. Consistently clean rooms. This hotel uses Digital Check-In and Digital Key and both…read morefunctions operate as they should. Plenty of parking. Located off of the highway so no outside noise to keep you up. I will continue to use this location.

Everything was perfect! Amazing service, complete privacy and lots of places for photo ops!…read moreThe best part about this romantic hotel? Absolutely spotless! The customer service is 5 star as well! Very knowledgeable and friendly. If you needed something, you call the front desk and seconds later, it's at your door! We went with the hot tub/jacuzzi room, it was wonderful! Again, the tub was spotless, I could not find so much as a water spot on it! People mention the "no windows", sounds wierd, but it's like stepping into another world for a few days. If you feel like leaving the room, this place is close to a large outdoor shopping mall and lots of restaurants to choose from. I 100% recommend this place for a romantic getaway and I can't wait to go back!

This place is a romantic getaway. From the in suite pool, 2 person shower & jacuzzi whirlpool to…read morethe scenic outdoors when you walk around the property. Amazing!

Overall a nice suite. I like how it's laid out. Their…read morebreakfast bar was decent enough. Loved the indoor pool and outdoor fire pit area. Staff were very nice. However, not a great place if you're a warm natured person. The cooling system is based on movement and environmentally conscious. So I could never get the room cool enough nor enough air movement to get comfortable when sleeping.

Unfortunately our family trip to Atlanta got cancelled due to the fact the entire family got Covid…read more I contacted the hotel to at the very least try and postpone our trip due to it was a non-refundable prepaid reservation. This was beyond our control. Their response was sorry can't help you. I can only hope the manager at this hotel does not ever get into a situation beyond his control and sees that things happen sometimes. I was not asking for a refund, just a postponement. I would think they would be a little more accommodating. It will be the last time we visit this hotel.

Very nice clean, comfortable location in Cumming, GA area…read more Jess our Front Desk Associate was super kind, and extremely helpful as we checked in after midnight and was as pleasant as could be at 6 when I went down for coffee. The room is ver clean, bed is comfortable and it's a ver quiet location. Close to shopping as well.

Times are weird, ya know? These days whenever I check into a hotel, I wonder if the breakfast will…read morebe hot n' full or grab n' go. I wonder if I'll need to wear a mask just to walk to the car and back. I wonder....if things will ever be like the good ol' days.. I can't speak for forever. But at the moment that I write this review, the Fairfield Inn does serve hot breakfast....SELF SERVE, no less! Aaaaaand....you apparently don't have to wear a mask (unless you're unvaccinated, but...ya know..). The hotel itself is nice enough. Check in was a breeze, especially since mobile check in is a thing. Basically, this just means they'll have your "goodie bag" and door keys ready for you when you walk up to the counter. The room was nice and spacious. Although, I feel bad that I didn't take any photos. I always seem to forget to do that at hotels. Possibly because I'm so old and tired that all I wanna do is plop my ass on the marshmallow fluffy king size bed. My bad. Anyways, the only thing keeping this from being a perfect rating is the unmistakable caterpillar type thing that was looking at me in the shower. Since it was so small and evidently died from drowning in shower water, I didn't really consider it a big deal. But...probably still worth mentioning so the management can hopefully attend to that minor infestation. Ultimately though, not a bad location. Close to the highway and a Waffle House, but....who isn't down here? It's a Marriott and they serve breakfast during the end times! Can't really complain. Fairfield Inn in Cumming gets 4 fresh plates of hot breakfast in the morning out of 5.

Great stay. In the heart of "big box store" territory so plenty of chain places to eat at nearby…read more(Chili's and Korean BBQ about 500 foot walk). The facility was clean, updated and staff was courteous. An indoor pool was available. No frills, just what you would expect from a hotel in this chain. Clean, comfortable and quiet.

The staff was extremely helpful when we needed to make changes to our reservation. They went above…read moreand beyond to meet our needs, including finding some lost items and having them sent to me. I also appreciate that housekeeping cleans every day, unlike many other hotels that only clean every other.

Second time staying here. Don't really remember the first time. Parking is a pain cause the lot is…read moresmall; lots of construction people parking large trucks. Shower pressure & hot water was nice. No idea why there is a large stain on the floor.

Terrible experience and I've stayed here multiple times. You have to have your key redone almost…read moreevery time you enter your room. Internet/tv was out most of the time. Asked for a credit and was told I could see the mgr at 10:00 Sunday but, she did not come in until after 9:00 Monday morning. Ashley who works the front desk was very helpful. She needs to be the manager. The guy that works night shift is totally disconnected with the clients. Hampton Inn is literally right across the street and I'll be staying there from now on. At least they have one kind and accommodating and the ladies that set up breakfast do a good job.

I've been here for a month now and would list the pros and cons. First, for the price it's not a…read morebad deal compared to other extended stay hotels. It's in sort of a rural location so there's no pedestrian traffic that can sometimes include some bad elements. The hotel staff is, in general, nice. The cons though, and why I give only three stars, is that they charge extra for everything. Also, in my basic agreement I was supposed to have my room cleaned every other week, which they have NOT done at ALL! I'm basically on my own in that respect. That does bother me. I guess it's about taking the good with the bad. I complained about this and the response was that their dryer was broke, although I see the cleaning person working every day, just not my room.

This hotel is not very well known, but I certainly am glad I found it. I stayed at Value Place for…read more1 night back in January for a short term business meeting. Knowing I would be back, I reserved a 2 week stay and have to tell you, this place is the cleanest hotel I have ever stayed in. I have notified my company that there are 200 or so hotels nation wide and asked that they set up lodging with this hotel. I am very pleased!

I paid for a room in advance for 28 days ($1600.00) but had to checkout after 5 nights…read more WoodSpring suites would not give me a refund for the unused days. Sleazy business practice. Terrible Customer Service.

consumers beware this hotel rented me a suite filled with rampant mold that cause me serious health…read moreproblems and denied responsibility. i do nit recommend this hotel. if you do carefully check the wood cabinets, under the kitchen sink, under the bathroom sink, a/c wall unit, bathroom door, windowsills. this place is dangerously hazardous. the hotel has constant water leaks, musty smells throughout the rooms and hallways, violence, stalkers. defective vending and laundry machines, mold /mildew growth,, and bad management.