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    Investors Properties

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Investors Properties

    Property management

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    Chaffin Real Estate Services

    Chaffin Real Estate Services

    (4 reviews)

    Critical: Professionalism, Quality, Value If I could give…read morethem zero stars I would or even negative! Over the course of three days I was threatened five times in regards that if I didn't act as soon as they said now. Even prior to seeing the unit That they would rent the unit to another applicant. I put in my application paying the $65 fee they contacted me immediately and insisted that I put in a full months rent and deposit through their portal which charges upwards of $40. So after a $1340 deposit including fee and $65 application fee, I am being pressured into signing a lease before Being afforded the opportunity to review it. Upon this request I was told The offer was being rescinded. The person I've been working with is extremely rude and unprofessional. And it seems that if you don't let them bully you they don't want you as a tenant! I will be sure to leave this review expressing my complete repulsion for this company and it's representatives on every platform at my disposal. I warn you do not deal with these people! I would rather live in a cardboard box under Wells overpass in downtown Reno!

    If I could give this company 0 or even negative stars I would! I was coerced into putting a…read moresecurity deposit down through their portal in the amount of a full months rent + processing fee ($40) just to view the unit. I was threatened 5 times over the course of 60 hours that if I didn't they would go with another applicant. Then as soon as I viewed the property they sent me a link to sign a rental agreement lease. I explained that I just got off a 16 hour graveyard shift, then went to view the property, and drove back to Reno from Fernley. I'd fallen asleep and had to tend to personal errands and if I could have 24 hours to review the contract (this was at 4p). At 9pm the same evening I received correspondence rescinding the offer to rent this was on 06.17.2021. I was told my deposit would be refunded and given a confirmation code on said refund. I have gone back and forth with them more times than should ever be needed to be told that it's on my credit card company to process the refund. I still haven't received it as of 19:00 (7p) 06.26.2021. Whenever, I try calling the office or cell number provided I go directly to voicemail. Every time I've made effort to go to the office there has been an excuse on why they cannot meet there to discourage my driving from Reno to the Fernley location as I am certain it would be futile based on the responses I've received. My POC was rude, pushy, manipulative, and this has been the WORSE experience I've EVER HAD DEALING WITH A RENTAL/REAL ESTATE COMPANY. I urge you do not waste your time, money, effort, or energy dealing with these scam artist if at all possible!

    Welcome Home - Our Broker Erika Lamb

    Welcome Home

    (41 reviews)

    Avoid This Property Management Company - Dishonest and Aggressive…read moreI would strongly advise against renting from this property management company. Our experience was incredibly frustrating and ultimately felt like we were being taken advantage of. We were charged $250 for a pipe repair without ever being contacted, consulted, or quoted for the work. When we tried to schedule a meeting to discuss the charge, they refused to meet, ignored our calls, and eventually threatened us with eviction unless we paid. We were forced to pay for something we had no opportunity to approve or dispute. When we moved out, we gave more than 30 days' notice, professionally cleaned the carpets and the home, and even touched up the walls. Despite this, they withheld $2,100 of our security deposit. Their breakdown included: * $300 for drywall repair (not previously mentioned or shown to us) * $1,100 for painting the entire house (even though we left it in great condition) * A charge to replace a lightbulb they falsely claimed was out * $260 for cleaning (even though we had the home professionally cleaned) Throughout the process, this company was unresponsive, evasive, and became aggressive when we questioned the charges. It was clear they had no intention of communicating fairly or ethically. They do not treat tenants with respect and seem to rely on intimidation and avoidance to force compliance. This company took advantage of us and treated us dishonestly. Renters, beware--they will take your money and ignore your concerns.

    Sergio in the maintenance team has been responsible and did a good job! The requests from the HOA…read morewere taken care of in time.

    Investors Properties - propertymgmt - Updated July 2026

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