I'm reeling with disgust for the way this store in Paoli, PA. treated me for a dog grooming…read more I had a 4:45 appointment this evening to groom my dog. My partner, kids and I called at 4:48 saying we are running a few min behind. The store said we have a 10 min grace window. We arrived 4:54 within the window. The grooming coordinator Devika was very rude and disappointed that we made it, and refused anyway saying she was busy - even though she said she saw us pull in on time. She had been trying to push a reschedule right from the beginning and shoved it onto us. We spoke to Store manager Sarah who seemed to sympathize - she spoke to the grooming coordinator Devika for 5 min and she returned saying that the issue is we are very busy so we can't take your dog. I was astounded - we followed the instruction made it through rush hour traffic and still made it and were being made a mockery of. We are a family, I took time off work, made it through rush hour on a Friday to be at the store - to be treated with a degree of nonchalance and astounding indifference to customer and situation that had me gobsmacked- I get the harried groomer, but the manager using being busy as an excuse is stunning!! I kept asking her what did I do wrong, which she could not answer. There is something very wrong with this- there is absolutely no fear of accountability which may be a much larger problem that could use leadership attention. I could also use some redress for the way my wife and I were treated. I don't usually use yelp for anything but food but I'm outraged enough that I I feel you should hear of this incident. We have reached out to many levels of their management as well so there is better chance of someone getting back. Looking at other ratings of the store in recent times we are not alone in this. For the record, Sarah refused to be on audio or camera recording in her position, as per Petco policy!

I took our 7lb cavapoo in for a monthly grooming with my 4 and 5 year old boys…read more Groomer at first refused to take the dog because he allegedly didn't have "rabies paperwork ", except he did as it was dropped off in last months appoint. Groomer was appalled she actually had to do her literal job and look something up, then hesitantly took the dog. My dog meanwhile is so nervous he peed on the floor and she lunges at the animal and he nipped at her UNDERSTANDABLY. She then refused to groom the animal and after a talk to the manger they still wouldn't take him as he's "not safe". My kids were sad and my dog still needs a haircut. Absolutely THE WORST EXPERIENCE I HAVE EVER HAD WITH A GROOMER in 7 years of dog ownership. It's amateur hour at this location, GO ELSEWHERE. UPDATE as of 4/11/25: My ex-wife went back to the store with the boys as she was so appalled when I relayed what happened. My son identified the groomer for her and she asked to speak to a manager. The General Manager had gone for the day, and the Assistant Manager was annoyed because a lady who was a customer there had just dropped off her dog and overhead the conversation and was concerned with my ex-wife (and my) expierence. My ex-wife told her not to take her dog to this location and the Assistant Manager told her "you can't say that sweeheart". My ex, obviously offended told him not to speak to her in that manner. This store and employees and management is OUT OF CONTROL at this location. I intend on contacting the Commonweath to file a complaint. Perhaps an attorney needs to get involved for sexual harassment. STAY CLEAR.

I can't not say enough about Taylor and this service. We adopted a 4 year old pit just before…read moreChristmas. After Christmas my daughter who is in college was away for a few weeks and decided I to watch her dog while she was away. Our new dog attacked her dog and ended up with stitches and staples. I didn't know how to control or discipline our new dog. With Taylor's help we now have a very happy pit that we adore. I feel that I have more control over our new dog and he listens to me. Cannot thank Taylor enough.

From the owner: We are a professional, family-owned dog training company with over 40 years of experience that…read morespecializes in strengthening the bond between your dog and your family, with a strong emphasis on teaching your dog the highest level of obedience, despite even the toughest level of distractions. Our unique in-home dog training model is designed to teach owners how to train their dog alongside a professional dog trainer in their home environment as well as in small group settings. We strongly believe that the key to sustained obedience is to empower owners to be an integral part of the training experience. Once you begin the training process with us, you become a part of the DTE family. Contact us for a free in-home evaluation.

This place is terrific. People so nice to both human and canine! Its clean, well staffed and…read morereasonably priced. We use the daycare. My dog loves it. They even have an small outside area. They offer numerous services. I highly recommend them if you want a happy, safe place to leave your dog. I have also used the boarding services. Never ever had an issue and we have been going for over 2.5 years!

Yes, I've written before but if you think you think your pup is just about the dearest, the…read moresmartest most loving creature you wouldn't trust some stranger to care for, Lucie's Palace is a one and a million find. A full time retreat that is staffed with smart, professional dog lovers keenly aware of each dog's personality, they bond with them , they know if something isn't right, or if your dog seems unhappy, because they all get special time with the staffers who truly love these animals and the doggies know it. Superb haircutting, fabulous bathes and special ones If your dog requires it. they're kept busy all day with a myriad of toys,water tables , they run around outside and you can watch all this on big screens that they have in their lobby. Large dogs have their own play areas son no worry the huge Bernese Mountain dog will sit on your precious 10 pound baby .. I can't recommend Lucie's enough and folks, there really is a delightful Queen of the palace ! If you're looking for a home away from home for your family member, where nothing is too much to ask., a special diet , a little extra attention and where every single person knows your doggie like they know their own, you owe it to your pup and your piece of mind to try the incomparable, Lucie's Barkingham Palace. Colleen Chance

I've had Invisible Fence for 20 years. They have always been very responsive when I've called and…read moreI live an hour and a half away. I highly recommend this business!

poor to horrible customer service!! does not work!! not worth the money!!! (media, pa) and, yes,…read morethey don't gaurantee their costly fence will work - they reserve the right to blame that on you and/or your dog!! our fence was not working between 'week 1' & 'week 2' of their training, and they did nothing to rectify the situation prior to our already scheduled 'week 2' training appointment (a week later). and, yes, they don't gaurantee their costly fence will work - they reserve the right to blame that on you or your dog!! i guess they've got your $$ ergo, no motivation on their part. actually i've since learned that their 'fences' only have a 70% success rate. their 'collars' s@*%k for small dogs - size of a football and painful to put on.

Great service! Checked on our cats each day while we were out of town. Put out food/water,…read morecleaned litter boxes, etc. Texted us status each day. Left behind daily "report cards" on the counter. Very friendly and professional, and a great price. Highly recommended! --Fred

The Malvern Mutt walks my Chase every day while I'm at work and I can't imagine not having that…read moresupport system. They love your dog as if it was their own. And Chase loves them right back. Don't know what I'd do without them! They leave me notes every day to let me know how the walk went. And even take photos of him like this one attached- a beauty. They're like family to us!

I would highly recommend the K9 coach to anyone who needs help with training! Since starting with…read morehim my cockapoo has shown such a difference in such a short amount of time and is even excited when she knows she is about to have class. 10/10

From the owner: Personalized and in-home dog training programs designed to meet the needs of you and your family…read more Serving the King of Prussia area and surrounding parts of Montgomery County.

Our boxer Biggie Smalls has been training and boarding with Eric since he was a pup. He enjoys his…read morestays at Katz Dogs K9 so much he sleeps for two days once he gets home. We definitely recommend boarding and training there.

Where do I even begin? Katz K9 is amazing. First, one of my dogs participated in the board and…read moretrain program. I was hesitant at first because of all the "professionals" out there, but it was totally worth it. Eric and Sam were so patient with me and took their time teaching me everything I needed to know so that my dog would continue to be successful. Secondly, I am a terrible procrastinator and things completely slip my mind. Multiple times they have worked with me last minute to get my pups in for boarding. Most importantly, my dogs love it there! I will forever recommend Katz. Even to my friends that live in Philadelphia!

They did a great job on my Bichon Frise. Finn loves his…read morehaircut. Everyone is very nice and professional.

We love Haus of Paws! I have a very fluffy, nervous Pomeranian, and he loves going in for his…read moremonthly grooming. He comes out clean, gorgeous, and with perfectly smooth nails. The staff at Haus of Paws are miracle workers!