I had my spa installed today, what a great job they did!!! Brian Reznor & his entire install team…read moremade it seamless. Highly Recommended!!

I woke this morning (chilly one) to my Spa blowers going crazy! Not having been a pool/spa…read morehomeowner previously I was panicked! The moment Advance Solar & Spa opened I was on the phone. Thankfully Sandy quickly assessed my problem seeing it had just happened to her pool yesterday (freeze protection) - how would I have known. In any event, this is probably my 3rd time reaching out to Advance Solar & Spa only to each and every time thoroughly impressed by the exceptional customer service. Highly recommend this company you won't be disappointed.

Max was really awesome. He was very courteous and explained everything as he was going through the…read moreprocess of identifying the issue. He was able to reach out for assistance from your company when needed and even shared he learned something new too. Definitely appreciated him. Kudos to Max!!

Just had my AC serviced on Thursday (1 week ago). I have woken up twice in the last week with a hot…read morehouse. The tech did not clean the slime out of the unit so the overflow sensor ball floats and turns off the unit! I sent in a "Contact Us" but do not expect to hear back. (Done that before.) I will call when they open and see if they try and rip me off again with a $99 service call.

Carlos came in and diagnosed the problem after examining the fan. It turned out to be a very simple…read moreadjustment of the remote control, and once that was done, the ceiling fan worked perfectly. The remote was reset to the correct codes, and no replacement or extensive repairs were needed. I am extremely happy with the professionalism and quick solution provided. I will definitely inform my warranty company that they made the right choice by calling Integrity. Satisfied customer, Darnell J

I used them to do a few repairs and they damaged my armoire when they moved it and the repairs they…read moredid had problems. While they committed to repairing the furniture they have now ghosted me after a month and the outlet they installed shorts and the fish tank connected to it lost all my fish. Do not use these people they aren't professional and demonstrated a level of incompetence like no other.

Annual maintenance for the home. I have been a customer of Sunset for my home for over 13 years…read more To make it simple....ALWAYS on time, which for Fort Myers seems to say a lot by itself. Additionally, always clean and professional. Michael H has been the service tech for a few years. Before he walks into the house, he puts shoe protectors on (the surgical kind)....I don't ask him to do that - he just does it. That's the beginning, and one knows from there that its a good place to start since most workers that come to our home do not even have "footies" anymore and just walk in with shoes on. Great job today.....efficient, fair pricing, and conscientious. This is really a high quality organization and MIchael H. Is really an excellent and knowledgeable technician. He went so far as to suggest that the hurricane straps on the outside unit be replaced and they were starting to rust. I am doubtful any other company would have thought to look at that! Thanks Michael.

I am a remote landlord and my tenant reported that the home was not cooling. I called Sunset Air to…read morediagnose the issue. They charged me $115 to come out and perform a check on the machine, after which they declared nothing wrong. 25 days later, my tenant vacated and we had a new tenant occupy the home. I was sent a picture of the filter condition, which is seen here. It is very obvious that the previous tenant hadn't changed the filters in month on months. The filters were in atrocious shape. I called to ask why the service personnel hadn't done the bare minimum diagnostic of verifying air flow inside, and was given a whole host of excuses such as "it was raining" and the representative literally laughed at me several times. After pointing out that he was repeatedly trying to change the subject, the rep got noticeably upset with me, and began raising his tone. He declared angrily that he was going to refund the service charge (I didn't ask for that, instead just seeking acknowledgement that the filter check should have been done) and that he was going to note the account to prevent Sunset from ever servicing the property again. The unprofessional behavior from this "service" company is completely appalling. I would rather seek service from people who have respect for their customers. REPLY TO BUSINESS RESPONSE: Sunset Air and Home Services stop pretending like you have any professionalism. Your refund was packaged with a refusal to ever do business with me because I brought a very legitimate issue to your attention. Punishing the customer is terrible business. Feel free to call me directly if you want to further discuss this matter.

AC Medic 911 came out to our home on Cayo costa and installed a GREE mini-split, which never worked…read moreThey returned 6 times to fix the machine which kept leaking Freon Chad than accused us of taking the Freon out ourselves and selling it Than he was upset that we didn't pay him for the unit We gave him the option to remove the entire non working GREE unit but he would not We ended up paying Comfort Zone to put in a new unit I cannot in good conscience recommend this business to anyone

These guys responded pretty quickly after Hurricane Helene to fix my AC unit. I lost the blower…read moreunit which they did not have in stock, but they got it within 2 days and made the repair. They were a pleasure to work with and they will have loyal customers in us for any AC needs in the future. I definitely recommend AC Medic 911. Great to have this company on the island. Prompt and professional.

Ellos hicieron buen trabajo yo tengo todo el fence y los gates intactos desde el 2015 .read more

If you want to be scammed like us go hired them. Unlicensed and did the job the next day the motor…read moreand gate were on the floor, they don't guaranteed anything and they don't answer you after they get paid. They also didn't tell us that we paid 4k for a $1200 system from Amazon. Tried to contact the county and their license it's expired. They used two phone numbers as well be

This review is for removal of all existing roll-down shutters and installation of hurricane…read morewindows. Firstly, this firm serviced my shutters for several years, expeditiously and professionally before I had them replaced. My only dissatisfaction was with the person who answered the phone for appointments. I had 7 hurricane windows installed in my almost 40-year-old condo. Everything from the estimate, to the product quality, to the installation was top quality. I have no hesitation in recommending this firm! Where these 1-star ratings come from is a mystery to me. Price: I received estimates for the same window from High Wind, at $ 8,400, and two other large, local window companies - $ 9,200 and $10,500.

I did recommend until you need service. With just over a year of having the shutters installed. We…read morestarted having trouble with them not working properly. They get stuck and stop. We are on the fifth floor of a condo building and need service on those shutters which require a Bolson chair. This started back in February and still have not been serviced as of today. Larry, who is responsible for this part of service completely ignores your phone calls, texts, and emails. I have called the office and have complained numerous times and it doesn't change anything and I have never gotten a callback from the manager who I requested to give me a call. Hurricane season is getting close and we still have numerous shutters that are still not working. Larry is the sales person that you deal with when purchasing the shutters but then when you need service, don't expect any response from him, at least in a timely manner. Plus you will have to call, text and email numerous times and complain over a period of time before you potentially get a response. I regret using this company because now I have to worry about all service in the future. If we were in the middle of hurricane season and need service, I now will be concerned that he doesn't respond and it taking months for service. Remember that before getting shutters installed by this company. We are 4 months into not having these shutters fixed. Very disappointed in this company.