If you are taking your vehicle anywhere other than Innovative Automotive, you are probably…read moreoverpaying. Period. Michael and Alex just worked on my locksmith van AGAIN and the experience was on a completely different level than the average mechanic shop. They replaced my motor mounts, did all of the brakes, and had everything finished exceptionally fast. No delays. No runaround. No inflated invoice. Now here's the part that really matters. They tested and charged my AC and found a loose hose. Most shops would have told me I needed parts. Most shops would have padded the bill. They didn't. They fixed the loose hose properly and did not charge me for something that didn't need replacing. That kind of honesty is rare. And when you run a business with fleet vehicles like I do, honesty is everything. Their pricing was far below what most shops in the area would have charged, and the quality of work was top tier. Clean, efficient, and done right the first time. From this point forward, every one of my fleet vehicles and my personal vehicles are going to Innovative Automotive. They earned that loyalty. If you value speed, real integrity, and pricing that doesn't feel like a punch to the wallet, stop shopping around. Call them. Book the work. You are wasting money anywhere else. Innovative Automotive is the real deal.

I called on a Saturday morning to get an estimate on my squeaky brakes. I just had new ones put in…read moreback in April, so idk... BB also needed an oil change. Mike answered the phone and made my 2 pm appointment. First off, you should know that this place is a HOME. Dude runs the business from his home, and I'm sure he's certified, licensed and all that, but it was pretty awkward pulling up to a neighborhood. Once I parked on the driveway, I rang the doorbell on the front door and Mike came around the garage. I explained what the issues were and he said he would call me to let me know what needed to be done if anything. I do appreciate the fact that they thoroughly assess your vehicle and call to give you an estimate before performing any work. I was desperate to get it done because B.B. is my only ride. I don't have the luxury of switching vehicles like some people do (maybe one day again.. lol). I ended up walking home since it was literally a few blocks away and they didn't have any kind of lobby or waiting area. Mike called within a half hour to tell me he didn't hear the brakes squeaking and that they were fine. I also mentioned the oil change and when he gave me the estimate, my jaw kind of dropped to the floor. He quoted me over $200 for the oil change, air filter and cabin filters changes. I'm not auto expert, but that seemed pretty damn high. I get that I drive a V8 but daaaamn!! At that point, I didn't gaf because I had to walk in the slight rain to get it back. I wanted it done so I approved it and he got to work. He and his associate completed the work in about 45 minutes so they are quite efficient! I was satisfied with the work, but I won't be returning. I know I can do the filters myself but like I said, I was just wanting it all done in one stop. Also, to note, they are moving out to I believe East Mesa I think it was. I overheard him telling another customer as he was leaving. I'm not sure if he has overhead costs but even with the military discount I asked about, I still paid $240!!! Smh. If $120 for labor is standard for having my vehicle for under an hour, then I guess there's value in what I paid?! Oh well, it is what it is and the work was done well. Lesson learned. Damsel in distress will do research and plan accordingly for my next automotive needs.

They are very professional and quick. The PPF and chrome black out looks amazing on my car. Would…read moredefinitely recommend. The price is definitely worth the finished product.

Crazy expensive compared to other places , they didn't get back to me. Had this done at another…read moreplace for a quarter of the price and in a timely manner. They say they checked all data bases. That's funny that they can't find my information as they have it and I spoke with them one on one in person. Take responsibility that you dropped the ball, and over priced in comparison to others.

This is where you go to lift your truck! Perfect job- did…read moreexactly what I asked. My truck looks amazing. Excellent customer service. Mike is great to work with. Highly recommended these guys - they truly are

Nate is the man!! if you want anything done to your truck go here! Kinda had a idea what lift I…read morewanted but Nate pointed me in the right direction and was completely honest and a great dude I went with the Mactrac 4 inch lift kit (fox shocks) for my 2020 gmc canyon and I love it looks so good. thanks Xtc!

Now I know why this business has so many 5 star reviews. My yelp squad didn't let me down on this…read morerecommendation. Universal Spray-In Bedliners 10 out of 10. My truck bed looks new again like it rolled off the lot yesterday. Crew started on time, worked fast without a mess, and the liner's tough as nails. Protects like a champ against ding's, scratches and damage. Price was fair. Highly recommend-go get yours done!

Excellent service and work. Nice people. Highly recommend. I needed a job done last minute and they…read morewere super responsive and high quality.

Oh my goodness - I can't say enough about the wonderful service I received from APA total Car Care,…read morestarting from the moment Drew answered my call. When the dreaded red triangle of death appeared on my hybrid, I first called the dealer. The receptionist was clueless and wouldn't even let me speak to a service advisor at the Gilbert & Pecos location. I was told my only option was a a $98 diagnostic fee. Then I called APA and spoke with Drew. He explained that their diagnostic fee was similar, but more importantly, walked me through a few things they would try before even going that route. The diagnostic would be a last resort. That alone made a huge difference. When I dropped the car off, he offered me a ride home. I declined and stayed nearby, but the gesture stood out. When I checked back in later, they told me the issue was something super minor - and they fixed it for under $60. Had I gone with that Toyota dealer, I would have paid the diagnostic fee, and who knows what they would have charged for the remedy. Always always read reviews...The Toyota Dealer off Gilbert Road, has reviews showing concerns about repair practices & pricing. The sales side received great reviews, the repair side faces challenges. Bottom line: Drew and APA earned my trust. If I have any future car problems, I know exactly where I'm going. Can you imagine how comforting that is? In fact, within 24 hours I've already referred them to friends & family. Thanks Drew!

Dishonest Diagnosis, Disrespectful Response -- Avoid This Shop…read more APA Total Car Care has a "D-" rating with the BBB as of this review. Do you really want them working on your car? I brought my Tundra into APA Total Care Care (yes, it's misspelled on their invoices, diagnostics, media) for an A/C refrigerant leak diagnosis--something already confirmed by the Toyota dealer, who had added UV dye to help in the detection. I have no idea what they charged me for. It wasn't UV dye leak detection that's for sure. Instead of checking for dye or leaks, APA tried upselling me the exact same service (evacuate/recharge with dye) for 50% more--claiming the dye wasn't there. I later filmed the dye clearly visible under UV light myself. They also managed to cause damage while poking around. See the video. Their "inspection report" was just an automated upsell list, with no mention of the A/C issue I brought it in for (as shown on their own invoice). When I pressed the service manager for answers, he became aggressive. The owner's public reply on Google doubled down with personal attacks, called my wife and me "immature," and never addressed the video proof I shared. That response says more about their professionalism than I ever could. I challenged the owner to prove my wife and I were screaming and yelling, but you guessed it, there is no such evidence even though they have video cameras all over their lobby. I've posted video and photo evidence. If you value honesty, keep looking.

So I go to this place to check them out because I want to customize my wife's C4 Corvette and they…read morehave trucks WITH NO DISABLED PLACARDS OR EVEN LICENSE PLATES ON THEM AT ALL PARKED IN THE DISABLED SPACES!!! I saw an employee from next door and he said they're always parking the vehicles they work on in the Disabled Parking Spots. No I will not patronize an establishment that treats Disabled Citizens in such a shameful way.

The Gang at Bdm custom is Awesome…read more They do great work, the prices are great to. Highly recommend.

John and his workers doing an amazing job. I brought my Cadillac in there and when I picked it up,…read moreit looked absolutely brand new. They were a crowd getting parts. They were hard at putting the car together. They did an incredible job 100% recommend this company to anyone if Kevin Johnson says that he means it.

My Mach 1 Mustang was serviced for road debris damage. John's attention to detail and care for my…read morecar was exemplary. I highly recommend.

Lee was able to fix my car After a small car accident and get my paint back to new. Happy he was…read moreable to fix that small collision. Malcollision. I drove all the way from Gilbert to Mesa to have Lee at color wheel collision take care of me. I'm gonna have him take care of a small Fender Bender on my wife's car. Thanks again Lee for taking care of my car.

Quick response, great communication & friendly service! We brought our daughters car in to fix a…read morestupid mistake I made while borrowing it (it wasn't in all the way & I closed the garage on the hatch and left a few deep scratches). I was surprised to get it in as quickly as we did. The estimate was very reasonable and we were told it would take 3 days and were given a breakdown of the day to day process. We picked it up on Friday and were very pleased with the results. I highly recommend this company as Lee was very pleasant to work with and made this a pleasurable experience. Hopefully we won't need him again but would definitely see him again and recommend his business.

Wanted to get front bumper and mirror PPF on my Nissan. Called for a quote, came in store and the…read moreprice was actually a bit cheaper than over the phone. Time estimate was spot on. The install was very professional, nearly no gap with the film on the edges of panels, zero bubbles or creases and they actually fixed some bubbles in the PPF previously installed by me on the hood (for free). They cleaned my windows and mirrors too. Customer service was excellent, was recommended this place by two of my coworkers, and I would recommend this place too. A+

Smart Film AZ did an amazing job tinting all my windows! The whole process was super fast, the…read moreplace was spotless, they have a little lobby where you can wait, and their customer service is top notch. They've already done my boyfriend's cars and now mine, and every time the work has been flawless. Highly recommend them if you're looking for quality, efficiency, and a team that truly cares about their customers! I'm coming back to do a whole body film next