If you are taking your vehicle anywhere other than Innovative Automotive, you are probably…read moreoverpaying. Period. Michael and Alex just worked on my locksmith van AGAIN and the experience was on a completely different level than the average mechanic shop. They replaced my motor mounts, did all of the brakes, and had everything finished exceptionally fast. No delays. No runaround. No inflated invoice. Now here's the part that really matters. They tested and charged my AC and found a loose hose. Most shops would have told me I needed parts. Most shops would have padded the bill. They didn't. They fixed the loose hose properly and did not charge me for something that didn't need replacing. That kind of honesty is rare. And when you run a business with fleet vehicles like I do, honesty is everything. Their pricing was far below what most shops in the area would have charged, and the quality of work was top tier. Clean, efficient, and done right the first time. From this point forward, every one of my fleet vehicles and my personal vehicles are going to Innovative Automotive. They earned that loyalty. If you value speed, real integrity, and pricing that doesn't feel like a punch to the wallet, stop shopping around. Call them. Book the work. You are wasting money anywhere else. Innovative Automotive is the real deal.

I called on a Saturday morning to get an estimate on my squeaky brakes. I just had new ones put in…read moreback in April, so idk... BB also needed an oil change. Mike answered the phone and made my 2 pm appointment. First off, you should know that this place is a HOME. Dude runs the business from his home, and I'm sure he's certified, licensed and all that, but it was pretty awkward pulling up to a neighborhood. Once I parked on the driveway, I rang the doorbell on the front door and Mike came around the garage. I explained what the issues were and he said he would call me to let me know what needed to be done if anything. I do appreciate the fact that they thoroughly assess your vehicle and call to give you an estimate before performing any work. I was desperate to get it done because B.B. is my only ride. I don't have the luxury of switching vehicles like some people do (maybe one day again.. lol). I ended up walking home since it was literally a few blocks away and they didn't have any kind of lobby or waiting area. Mike called within a half hour to tell me he didn't hear the brakes squeaking and that they were fine. I also mentioned the oil change and when he gave me the estimate, my jaw kind of dropped to the floor. He quoted me over $200 for the oil change, air filter and cabin filters changes. I'm not auto expert, but that seemed pretty damn high. I get that I drive a V8 but daaaamn!! At that point, I didn't gaf because I had to walk in the slight rain to get it back. I wanted it done so I approved it and he got to work. He and his associate completed the work in about 45 minutes so they are quite efficient! I was satisfied with the work, but I won't be returning. I know I can do the filters myself but like I said, I was just wanting it all done in one stop. Also, to note, they are moving out to I believe East Mesa I think it was. I overheard him telling another customer as he was leaving. I'm not sure if he has overhead costs but even with the military discount I asked about, I still paid $240!!! Smh. If $120 for labor is standard for having my vehicle for under an hour, then I guess there's value in what I paid?! Oh well, it is what it is and the work was done well. Lesson learned. Damsel in distress will do research and plan accordingly for my next automotive needs.

I'm sorry to write this. I don't do this in the ordinary course of business, I just move on. we…read morehave a golf cart for our grandkids. We had a short in the cart somewhere. we paid for pickup, evaluation and repair - over $1,700. the cart came back and on the first run with the grandkids, we could smell wires burning. I texted company, no reply. But they always pick up the phone. I was told the 90 day warranty was over (it's mot) and that labor is not warrantied. They cannot do an onsite evaluation, I have to pay for a new pickup and a new evaluation. Not going to do it. I'll find another supplier. Moral of the story - always test things when they come back. Trust is worthless.

Stopped in to view golf carts and was met by Patrick Hansen. A very nice guy who was very…read moreknowledgeable and bent over backwards to make sure I was satisfied with my purchase. I picked out a new V-Cart that has more bells and whistles than I know what to do with. I absolutely LOIVE my new Golf Cart!!!! I would highly recommend Patrick and Arizona Golf Carts to anyone interested in A+ service and sells. Tracy W Mesa, AZ

They are very professional and quick. The PPF and chrome black out looks amazing on my car. Would…read moredefinitely recommend. The price is definitely worth the finished product.

Crazy expensive compared to other places , they didn't get back to me. Had this done at another…read moreplace for a quarter of the price and in a timely manner. They say they checked all data bases. That's funny that they can't find my information as they have it and I spoke with them one on one in person. Take responsibility that you dropped the ball, and over priced in comparison to others.

If you need a reliable place to get your car checked out that is honest and fair you need to come…read morehere! I was having issues with my Kia Optima Steering wheel and had them check it out and they found that it was a factory recall from Kia! Clayton called Kia right in front of me to make sure it was a recall and found the closest one to me so I can go get it fixed! Any time I have car issues you can guarantee this will be where I go! Check them out! They also have some really cool projects they are working on that are awesome to check out!

If you are looking to do that one of a kind customization of your classic vehicle OR thinking of…read moredoing a sick new spin on your newer vehicle this is THE place to do it ! Trust the staff and Jay to imprint your impeccable design customization to your ride and you will not be disappointed ! Their custom rides are shown all over in magazine photo shoots to everyday around town driving . No customization is too small or too challenging for the skilled artisans at BallZdeep Keep up the awesome work!

Easy process, friendly staff did a great job on my wife 's car. Defiantly come back in the future…read moreif needed.

If you want a awesome job on a paint job with or without body work. These guys are the best. Very…read moreprofessional and honest with their assessments. I would choose them again for any paint and body work. They simply are what you would expect. PRIDE in their work. Thanks guys.

They had to cut my exhaust in order to install it, which was the first red flag, although I must…read moreadmit it does seem to be staying in place quite well. I know this, because I had to go under my own vehicle and torque the nuts to spec after driving 500 miles, which is recommended. I mentioned this at the time of install and the guy told me that they would be able to handle it for me for FREE when the time came, which I think should be expected considering that every new exhaust should have this treatment. Instead, when I called back they told me that I would have to pay, and then couldn't even give me a straight quote. I was only able to reach two of the nuts on the exhaust, but they didn't need any tightening luckily. Here's to hoping that any other nuts are torqued to spec, because I can't afford to be overcharged at this point in my life.

Everything was going OK, even though it turned out to be a lot more expensive than I expected until…read moreI noticed that one of my hubcaps were gone. Very good hubcaps that have been on there for two years and we're never touched until they did my brakes. They obviously did not put one of them on all the way and it came off. When I called, I was given lots of excuses about the heat in Arizona and blah blah blah, and they refused to replace my hubcaps so that they all look the same. Beware.

Oh man where to even start with this shop other than absolutely wonderful! Brought my car in…read morebecause I was having brake issues and so glad I did. They were very helpful regarding not only fixing my brake issues but also providing education regarding proper intervals in which I should be servicing other systems of the car. I am a home healthcare provider and my car is my lively hood in this career as I drive 25k mi per year. So in addition to brakes this visit he also swapped out spark plugs which ended up being an involved project based on their location on the vehicle. Pretty sure they were the original ones from 180,000 miles ago! We came up with a plan regarding maintenance of the coolant and transmission fluid at a future date as they were looking fine at the moment. If you're looking for a shop with an honest, family feel where the owner wholeheartedly takes the time diagnose, repair, and provide education regarding this is the one. Also the prices were very reasonable and I was provided with a detailed invoice noting each charge.

10+++++ 10 being the best Great customer service and very…read morehonest about what needs to be done..

I have a 2018 Toyota Tacoma I bought new. Shortly after I bought it I had a 6 inch lift with 35…read moreinch tires done by someone who does this kind of work whom I've known for years. About 6 months later I had some "clunking" noises coming from the front end. I took it back to the guy a couple of times for this but never got it fixed correctly. I heard about HMC Off Road from a friend, so I decided to give them a try. I am REALLY glad I did. They were able to figure out, pretty quickly, that the "clunking" noises were the consequence of the original lift not being done correctly. There was a critical step that was missed bolting it to the cross member. These guys were very patient and professional. They were more than fair in their pricing. They were able to correct the original mistake and bolted the thing in place properly. No more "clunking"! I need to have taller running gears installed to compensate for the 35 inch tires. I will definitely be having these guys do that work for me! Thanks again guys!!!

The crew over at HMC were awesome! They were able to fit me in for a clock spring repair at half…read morethe price of the local dealership. These guys know their stuff and I highly recommend anybody and the East Valley/Far East Valley, check these guys out for future jeep repairs/modifications.