Oh my goodness - I can't say enough about the wonderful service I received from APA total Car Care, starting from the moment Drew answered my call. When the dreaded red triangle of death appeared on my hybrid, I first called the dealer. The receptionist was clueless and wouldn't even let me speak to a service advisor at the Gilbert & Pecos location. I was told my only option was a a $98 diagnostic fee. Then I called APA and spoke with Drew. He explained that their diagnostic fee was similar, but more importantly, walked me through a few things they would try before even going that route. The diagnostic would be a last resort. That alone made a huge difference. When I dropped the car off, he offered me a ride home. I declined and stayed nearby, but the gesture stood out. When I checked back in later, they told me the issue was something super minor - and they fixed it for under $60. Had I gone with that Toyota dealer, I would have paid the diagnostic fee, and who knows what they would have charged for the remedy. Always always read reviews...The Toyota Dealer off Gilbert Road, has reviews showing concerns about repair practices & pricing. The sales side received great reviews, the repair side faces challenges. Bottom line: Drew and APA earned my trust. If I have any future car problems, I know exactly where I'm going. Can you imagine how comforting that is? In fact, within 24 hours I've already referred them to friends & family. Thanks Drew! read more

Dishonest Diagnosis, Disrespectful Response -- Avoid This Shop APA Total Car Care has a "D-" rating with the BBB as of this review. Do you really want them working on your car? I brought my Tundra into APA Total Care Care (yes, it's misspelled on their invoices, diagnostics, media) for an A/C refrigerant leak diagnosis--something already confirmed by the Toyota dealer, who had added UV dye to help in the detection. I have no idea what they charged me for. It wasn't UV dye leak detection that's for sure. Instead of checking for dye or leaks, APA tried upselling me the exact same service (evacuate/recharge with dye) for 50% more--claiming the dye wasn't there. I later filmed the dye clearly visible under UV light myself. They also managed to cause damage while poking around. See the video. Their "inspection report" was just an automated upsell list, with no mention of the A/C issue I brought it in for (as shown on their own invoice). When I pressed the service manager for answers, he became aggressive. The owner's public reply on Google doubled down with personal attacks, called my wife and me "immature," and never addressed the video proof I shared. That response says more about their professionalism than I ever could. I challenged the owner to prove my wife and I were screaming and yelling, but you guessed it, there is no such evidence even though they have video cameras all over their lobby. I've posted video and photo evidence. If you value honesty, keep looking. read more

APA Total Car Care - My receipt from Toyota showing they added dye. - Auto Repair Near Me - Gilbert, Arizona

The owner and his wife are amazing people! Sean is a big intimidating guy... but he is so sweet! My daughter (8 years old) thinks he's the best! Lol but truthfully, he is ruins his business with honesty and integrity! He's transparent with his pricing, and let's you know what's wrong and the most cost effective way to fix it! I am so glad we found APA Total Car Care! read more

The team at Ace is awesome! Great customer service! I was recommended from another repair shop that my suspension needed to be replaced, so I looked up Ace and found exactly what I needed. Instead of just taking what I told them someone else said, they took the time to fully asses the situation and verify that indeed my suspension needed replacement. They offered a couple of options, OEM-comparable and an upgrade solution, and the cost differentiation to give me options and involve me in the decision. (Of course I upgraded!) The turnaround time was awesome and they were even able to accommodate me being out of town for a couple of days and won't unable to pick my car up when it was done; although they had it done way ahead of my return. I will definitely be a repeat customer here, and also glad to see they also have a location closer to my new home in Queen Creek! Thanks guys read more

APA Total Car Care - My Lexus IS350 on brand new Tein coilover suspension, purchased and installed by Ace Performance. - Auto Repair Near Me - Gilbert, Arizona

These guys here at APA Total Care are the absolute BEST!!!!! We have a Jeep that we haven't been able to drive for about 18 months, and kept getting the run around from several shops (from estimates of needing a new engine, to new electrical system) for a mystery mid fire on cylinder 3. We took it in to APA, and the initial diagnostic test was not giving any answers. After 3 days of inspections and not giving up; they were able to locate the issue! Best news was we did not have to replace the engine! They fixed it; and the Jeeps been running better than it was when purchased 3 years ago. We are incredibly grateful for the team here in Gilbert at APA! Thank you so much for your patience, dedication in what you do, yearning to learn new skills to become better, and professionalism! read more

I have taken my car to APA for a long time. I have always had a great experience with them. I have recently taken my car into their shop for some extensive work to be performed. They made sure I was taken care of very well and was walking me through the entire process. Thank you Sean, Rob, Zach and their technicians for taking care of my car and I. read more

APA Total Car Care - Complete part that was broken. - Auto Repair Near Me - Gilbert, Arizona

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APA has my 5 s! My car broke down near APA & they came out to help me & were sooooo beyond nice & helpful! They diagnosed & gave me advice. We're above & beyond about if I needed anything don't hesitate to ask. Then they came back later to help me push into one of their spots as they were going to be closing & said it was safest there bc they have cameras! I'm so bringing my business to these guys from now on. They weren't just trying to make a sale they were genuinely trying to help me & very honest! Thanks again you guys! read more

I am so thankful for this shop!! They keep my old cars running!!! I have a 2011 Toyota Sienna, 2013 Elantra, and a 2014 Jeep Wrangler! APA does it all! read more

Had my starter replaced by these guys and was made aware by there staff that my flywheel is cracked and needed to be changed asap. I ended up taking my car to another mechanic to inspect the starter and they told me that the starter wasn't bolted in right and was crooked. They also let me know that there is no damage to my flywheel and that APA was bullshitting about the flywheel. Be cautious with these guys because they'll definitely try to squeeze every dollar from you. read more

I had my 2019 Nissan Pathfinder serviced at the Queen Creek location. In March I had dropped it off due to smoke coming out of the exhaust. They diagnosed it and claimed it was due to overflowing oil. They did an oil change and gave me my car back telling me it was safe to drive and the issue was fixed. Now, I went to drive my car on Monday and it wouldn't start. They claim that it again was due to overflowing oil and that there was "sludge" in the engine so it needed to be replaced. I attempted to go through my warranty company but they wouldn't cover the cost. APA tried to tell me it would be $13,000 to replace the engine! I feel that they should have caught this issue in the initial evaluation yet they didn't. Now I'm out a car and they still want to charge me another $95 just for the 30 minutes it took the mechanic to "diagnose" the issue! I will never be back to this place and absolutely do NOT recommend their services! read more

These guys are THE BEST, Courteous, attentive, talented and efficient. Whatever the issue with your car, "Ace is the Place." Highly recommend. Ned L. read more

I've been here a couple times with pretty good experiences, but this time was totally different. I was overcharged for new fluids engine oil, axle, diff, and trans for $1500. I had a $60 cleanable cabin air filter stolen and replaced with a paper one without requesting a cabin air filter change. They then tried selling me on a spider gear replacement for $2100. You can find these for $100-200 online. I was not given a quote at the shop, and they rushed me over the phone on what needed to be done. Waited 3 days on my car for some basic fluid changes. Won't be coming back. read more

I have a 2014 Camaro SS that needs engine work. Within a couple of hours Sean called me with the diagnosis, and dealt with my insurance company directly. Terrific service and extremely knowledgeable. Having (2) locations (Gilbert and Queen Creek) is nice too! 5-Stars read more

Great team got a lot of useful tips and help from an employee name Ray Soberanes for future mods that I want on my mustang ! read more

APA Total Car Care - Great team got a lot of help and tips for further mods by Ray Soberness - Auto Repair Near Me - Gilbert, Arizona

Took my car at the appointed time and was immediately taken care of. I needed to know if my AC was leaking Freon because it was not cooling enough. They topped it off and it was fine. They also steamed the engine to determine where an oil leak was coming from. It was discovered and it was going to be a big job. But for what they did to get my AC going and determine the source of the oil leak, it was impressive and I was happy to pay them what they charged. Great place....knowledgeable and happy and reasonable. The diagnosis did not cost an arm and a leg either and I learned what I wanted to know. read more

This has been the best experience I have ever had with a Automotive shop. They communicated with me from day one on what was going on with my car. Didn't try to sell me things I didn't need. The guys at ace auto went out of there way to fix my problem with my car. I came here feeling defeated and left knowing that me and my kids are safe driving in our car. Thank you guys for all that you did for us. I will recommend this shop to every single person that I know. read more

hot garbage place to get any performance service done! they fucked up my headers and refused to fix them! now my steering wheel won't turn all the way right and it's dangerous to drive. gm has told me to take it back to the shop that did the work and ace refuses to fix it! stay far far away! also, they put the secondary 02 sensor in the primary spot which made the car throw 48 codes. hot garbage work. read more

I made appointment for car to get work on 2/7/2022 took it in at 730 in the morning like Iwas told . going on 5 weeks they did not touch it yet. why did they tell me to bring it in to sit there. read more

Got me back on the road as usual.. always do my work... it's a place you can trust to do a great job...!

Ray was amazing at helping me get to where I needed to go! I had a flat tire on the freeway and wasn't sure if I had a spare but he offered to come look at it and then changed it, even though he had no reason to. Very kind and just wanted to get me off the dangerous road. I know who I'm going to for any repairs! read more

I shopped around to replace the catalytic converter on my 2007 Jeep Wrangler, and they saved me over $3000 compared to other shops! They were friendly, knowledgeable, and professional. They had the work completed in less than a day. Extremely happy with the work and my experience! read more

I took my 68 Camaro for an allingmemt and unfortunately they didn't know how to align the car. I was told when I picked it up that they did the best they could and if I were to drive it on a daily basis I would have to replace the tires every 6 months due to the wear. So I took it to another shop and they did the allingment correctly and showed me everything that APA did wrong. I called for a refund from APA and told them I'd be happy to bring the car back to show them it had now been properly aligned. They said they would call back when the manager was in...still haven't heard from them. I won't be taking any of my vehicles back to them. read more

I gave Ace Performance Automotive complete discretion to find the perfect wheels and tires to dress up my new 2018 Honda Accord. They did an amazing job. Great customer service and awesome prices! Highly recommend! read more

APA Total Car Care - Auto Repair Near Me - Gilbert, Arizona

Moved to an apartment and lost my garage, meaning I was stuck paying shop fees. After calling just about every shop in Arizona that works on Audi's, I went with ACE because of their knowledge and price. They went above an beyond by not only doing a great job with my rotors/pads, but also plugged in a parking sensor that fell out as well. 10/10 - sending my friends here as well! read more

Ace Performance Automotive did a great job in fixing my Ford Focus AC. They were very helpful, communicative, efficient, and the price was more than reasonable. I highly recommend Ace Performance Automotive for auto care any day. Best shop around! read more

after having my intercooler and charge pipes changed I started to hear what sounded like a boost leak. Took my car back to them to have them check it out for safety reasons. They looked at it for 10 mins and told me it was just my air filter making that noise. Took it to a different shop and they found the boost leak right away. Whenever ace installed my charge pipes they didn't tighten down the meth bung on the pipe to the throttle body and it came loose and was missing and leaking boost like I told them. Simple fix for the other shop. read more

(This is specifically for the Gilbert Location) Took my car in to get a crankshaft sensor fixed at this time the car ran and drive perfectly fine. Under their advisement they said it was a bad timing chain. I had them replace the timing chain then it was a bad ignition had them replace that as well. Then it was silence and after a month of having to constantly reach out to them for updates it was clear they just weren't working on my car. When they gave the car back I was told it had a check engine light but "it ran perfectly" from what I was told. Unfortunately the car died on me multiple times just trying to get it home, that's not a working car. Been nothing but patient and listening but I've been left in the dark, out money, and stuck now with a car that can't even run at least before it ran. Hopefully others have a better experience and it's just a hiccup with me, however I wouldn't recommend them. read more

Second time I've brought my car in. Both times I've found them to be honest, reliable and very responsive. They've also stayed after their 530 close time when I've got stuck in traffic after work, to wait for me to pick up my car. Highly recommend! read more

FYI - they just hired our mechanic friend Zack A. He worked on our F150 and diagnosed the problem. My truck was all fixed in less than 2 days. It runs great now. A plus is that they noticed 2 new repairs that we need to get fixed. I liked that a lot. No surprises! This shop is about people, their employees and their customers. Our 1st time there and we felt like family. This is one local business I want to support! read more

Sean (owner) reaches out to me after I posted on a community forum on FB, which had over a dozen replies - Sean was the only one to message me directly - I'm new (1 month) to the state and really needed to find an honest shop with high integrity - brought my truck to Ford and was given the run around, with no follow-up, and took my truck back from Ford, dropped it off to APA - Thier certified Tech Sal was awesome, very professional, and down to earth - when I picked up my truck, Sean was in the lobby and after realizing who I was, greeted me - the cost was a lot less, 3 times less than I was expecting after being at the dealership for a few days - Thank You Sean, Sal, and staff for getting my rig up and running in a matter of 24 hours - I will not be looking elsewhere and will definitely bring any future issues with my vehicles back - let's hooe it isn't anytime soon though read more

Brought my daughters car in because AC kept going out. I had already had them change the condenser and numerous other things on a college kid car. AC would work then go out after a short period of driving. They told me "must be that the compressor is going bad b/c we just had another highlander that had this problem." Fine: do the compressor I said. Day we picked it up AC started doing the same thing now after 1000 bucks the same thing is happening and the car over heats. We have it towed back to the shop and guess what it was? The radiator the entire time. Ohh they say "it's the radiator that must be rhe problem see here it has a leak and blah blah blah. Ray said to me I'd buy the car (50% of what it's worth). I decided to take it home and put a new radiator in myself. I called back and asked to speak to the owner on multiple occasions (Sean) because I felt they did work that was not indicated. You go to a doctor and they perform a completely different surgery than you need only to later have to do another one!? I figured hey they did some work I think they should split the bill with me (ohh and they charged me to have it towed back to their place AFTER it broke down coming from their shop!) but no one ever recognized me nor cared about what happened. I won't ever go here again. This is the type of place that will tell you one thing only to run up the bill and screw you over. read more

A pretty good auto shop that offers free inspections. They're quite quick as well, as both times I went there they immediately started the inspection and gave me a quote afterwards. The shop owner seems like he's pretty on top of things as well. I like how he explains things as he goes along. I got my radiator/hoses replaced here for about $350, which is pretty reasonable. It only took about 3 hours as well. read more

Sean is great to work with! We had been taking our fleet to him and have nothing but great things to say about him personally, his team, and Ace as a whole! Thank you and everyone should take there vehicles to them! read more

I have been taking my vehicles to these guys for the last 14 years. They are straight and honest about what you need. So honest in fact, after looking deeper into a potential problem called me and explained that the expensive repair would not have to be done. Not every business would do that. I have recommended Ace over the years to friends and family. I would never take my vehicles to anyone else. read more

Nothing but the best from these guys. Sean is the bomb!! I had the chance to see these guys in action back in the shop, no red flags, all was on the up and up and professional. I will only take my vehicles there from now on. I read the neg reviews on this this site, I would love to hear what "really" happened, I just cant see Sean and his team doing what these people claimed. read more

This place was amazing!! They gave me a quote over the phone, got me in quickly and did my car in a short amount of time. They even told me I could wait a little bit longer on changing the houses but I decided to get them done right away. They came highly recommended and I will always go there from now on read more

Sean reached out to me in a facebook group when I was looking for recommendations for a mechanic in the area. He expressed to me that ACE prides themselves in being female friendly, as my concern was going to a new mechanic as a female in her twenties. He was even able to schedule me right away and work with my schedule! I went in for an oil change and was out very quickly! There was no upselling, or "recommended" repairs, and I never felt pressured. Staff was very courteous and friendly, and the waiting room was clean and comfortable. I'm so glad to have a mechanic that I can trust in the area! read more

I got an appointment to service my 2012 Mazda5. I arrived and the service was done in the time window stated and within the price quoted. I received my car back as clean as when I got there and it drives the way it should. Time will tell if all was done correctly but for now it seems like I made a good decision choosing Ace Performance Automotive. read more

I have been using Ace for both of my cars for years now. I highly recommend these guys. They give great service at a great price. I never have to come back with problems later, and always feel like they're straight with me on what needs to be fixed. I don't even live nearby, but the extra distance is well worth the service I get from Ace. Thanks guys. read more

Sean and Raul are awesome. They came in on an off day to get tires replaced on my Porsche 911. This was my first experience with ACE but I will definitely be back. I highly recommend them for any automotive work on your car or truck. read more