I had my iphone screen replaced and that day and the next day my phone was hot and would randomly restart. When I brought it back they happily fixed it again at no extra cost. I assume when getting a piece like that fixed it won't always be perfect but they were dedicated to making me satisfied which I really appreciated. read more

I called up to have the battery in the 14 Pro replaced. They took me in right away, and Ahmed took care of me. He was extremely knowledgeable, and talked me through the whole process as I sat in front of him. Thanks for the Battery Replacement, and Ahmed is amazing! read more

Absolute garbage. Screens are fake. Stop responding. Get really hot and run your battery within a few hours. Would give zero stars if I could. Do not go here. Just spend the extra money on a legit replacement. read more

You can't ask for a better repair experience. This place beats the "geniuses" at your brand store on every level. It costs less, happens faster, and is way easier and more convenient to schedule. My screen repair took all of 10 minutes for a perfect result. I wasted more time at the "brand store" waiting to talk to an employee. Breaking your phone sucks. But at least fixing it doesn't have to. If--okay, statistically speaking, when--I break my phone screen again, at least I know that I can get it fixed quickly here for a fair price. NOTE: for the curious, I'm writing this 6 weeks after my visit and my repaired screen is still doing great. read more

My screen was broken and he took me right away. He was so quick and nice. The space was clean and my screen works perfectly now. I highly recommend and it comes with a month warranty. read more

Sold me a fake screen for my 16E. Now my phone does not work properly. They will not refund me, sneaky people! Beware!

Best best service!! My phone is 6S+ which I have used in the past 10 years and will continue to use. Many thanks!

Great experience! Owner stayed late to fix my iPhone screen and charged a reasonable price. Good, fast, honest - highly recommend.

I went to replace my back glass on iPhone. Literally the next day it cracked - the casing used was terrible quality. On top of that the flashlight doesn't work now and the phone is overheating. Didn't have any of these issues before I took it to this guy. Just ruined my phone read more

My phone broke AGAIN after 2 week of getting my phone fixed here. Pretty sure the glass being sold if off brand yet he charged me $160. I politely told him what happened and he had the audacity to try to charge me $110. Do not go here unless you want fake glass and terrible customer service. 0/10. Would not recommend. read more

fast, professional, all you need. I had my screen and lcd repaired in the matter of minutes, very satisfied read more

BAD COSTUMER CARE! I took my iPhone 12 for repair. Frozen back glass and battery change. Murat was extremely helpful and did a great job an my phone looks brand new. The cost for the back glass repair is half of the price charged by Apple. My review was supposed to be very but I am NOT SO HAPPY with the BATTERY. Mine showed a 83% total charge capacity. The battery was exchanged (for $109! (Apple charges $89...) and now I cannot see what is the total capacity of the battery, meaning I am not able to know if the battery is now at a full capacity and will not be able to know when I will need to change it because when you try to see that information is no longer there because its not an genuine apple battery. I believe that I should have been advised that I could never again be aware of the battery life. Even this one I cannot be sure if is its full capacity.... I BELIEVE WE MUST BE ADVISED OF THIS BEFORE THE BATTERY REPLACEMENT! FOR THE PRICE AND LIMITATION I ADVISE TO DO BATTERY REPLACEMENT AT AN APPLE STORE. Before posting this review I contacted them to solve the problem. After a long conversation they proposed to put my original iPhone battery back but would only return USD89 (I payed 109) because they would charge USD10 fee to take it out and USD10 to put the old back! Even though I did not agree with that ( I should have been given the chance to decide to ago ahead or not with the exchange knowing this limitation would occur and I was not informed at all) I am waiting for a solution and now they just don't not answer my messages. Not answering and not solving the client problem is BAD COSTUMER CARE! read more

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Excellent service! He removed part of my charger that was stuck in my phone in 2 seconds. Meanwhile verizon told me it would cost $500 and a couple hours!! Highly recommend read more

Just don't even think to go to another place . This guy is 100% for real ! Friendly , Honest and obviously Professional !!!! He wouldn't take your money if haven't got the service for it . He would do anything to solve the issue and will give you the straight forward honest response to any situation . Highly recommended !!!! read more

He's the best!! Fixed my iPhone screen in no time and helped me with a minor follow up at no cost :) recommend!!

I have an IPhone SE and the home button stopped working. I called and they quoted me a very fair price over the phone. Walked over and had my issue resolved in 10 min. You can't get better service than that . Honest and knowledgeable. read more

Clean environment but not so professional or skilled. first when he exchanged broken screen for my iPhone, the Face ID stopped working. He didn't even notice it if it wasn't me double checking myself and told him about it. He reluctantly redid the process from scratch all over again and eventually worked but at the cost of wasting my time if he did it right the first time. 2 stars for the cleanliness and convenience. read more

Came here on a Sunday afternoon after contacting the owner through Yelp. He provided one of the best prices out of the stores I requested quotes from so I decided to come here. The repair shop is located on the 9th floor of the address listed on here. However, if you decide to come on the weekend you will have to either message or call the owner for him to come down to open the door for you. There is no bell. I recommend coming on a weekday if possible because on those days there is a door person inside who can open the door for you. The repair shop was very cozy looking and quiet. I instantly felt relaxed coming into the store. There is a comfy couch you can sit at while you wait for the repair to be over. I got my iPhone 6 Plus fixed and had a great conversation with Volkan while he was working on my phone's screen. It was done in good time and he also threw in a free clear case (check in offer on Yelp). Overall, my experience was very pleasing. I will definitely be back if my phone or any of my family member's phones break. The service and price is unmatched. Volkan is a very friendly guy and does a great job. read more

It was the fastest and affordable repair. He changed my Iphone screen less than 10 Minutes. Finally I have a white bright clean screen again. Thanks a lot! read more

I was visiting my sister and my iPhone died. I needed my phone. I found this place On Yelp. The man was nice, but the battery he installed died in three weeks. Would not take a charge. read more

DO NOT COME HERE. Recently got my iPhone XR screen fixed and bought a screen protector, but because of the flimsy way it was fixed it popped right off and broke. When I came back for a consultation he wanted to charge me more! Cheap money grab and terrible customer service. Do not waste your time or money on this scam, many other places in nyc that fix screens for far better and more reliable services read more

Be caraful. Make sure your phone is perfectly fine inside (not phisically opened before, no water, no changed parts). Otherwise he will use it as an excuse if he breaks your phone. I went to replace my front screen because it broke. The quality of the new screen was worse than the original one but i understood because it was cheap. However, when I got home I found that the front camera didn't work anymore. It was perfectly fine before he changed my screen. I went back the second day. He didn't even bother to check it, just saying it was my responsibility because my phone had been opened before. Yeah but that had nothing to do with my front camera. read more

I needed a screen replacement badly for my first Gen IPad mini. This device is over 3 years old so I was nervous no one would have a replacement screen and I wasn't going to Apple. I do my research before like a mad woman and was really happy with the previous reviews so I contacted Cell Fix for a quote. I was quoted within 30 minutes and it was pleased price. (I didn't feel like I was being ripped off like most of those shady corner phone shops) My iPad wasn't in great shape but he assured me that he could fix the screen by end of day. Since I was not able to make it later in the day to pick up, it was totally fine to pick up next day or whenever is convenient within store hours. Since it wasn't my cell phone I didn't mind being without my iPad for a day. My technician was Volkan and I was really happy with the customer service and professionalism making the overall experience very seamless! I will be referring this place to everyone I know that has a cracked screen. Thanks for all your help Volkan and Cell fix Zone!! read more

iPhone Repair NYC - Good as the day I bought it!! Thank you for quick turnaround!! - Mobile Phone Repair Near Me - New York, New York

Wonderful service every time and very reasonable prices. This time I walked in to have my battery exchanged, took less than 15 minutes and price was great. Warm recommendation! read more

I arrived at 6pm. I guess he just left because business was a bit slow. I called him and he said he would turn around and was only 5 min away. I was skeptical because I was with my toddler who was fussy at the moment. Sure enough he was back in 5 min. The repair was no more than 10-15 min, which was the fastest my phone has ever gotten fixed. My screen looks perfect and brand new. His space was very clean and organized. Hopefully I won't need to but I would definitely go back to him to fix my screen. Thankyou ! read more

Absolutely the best value out there! Super quick and accurate with time and pricing. Very nice and information owner, would highly recommend! read more

I don't understand the negative reviews. I walked in without an appointment and he fixed my broken screen in under 5min. 10/10.

I had a great experience. My iPhone4 screen was broken, and I was able to get it fixed and repaired like new within minutes and with pleasant conversation at the same time. I would highly recommend coming here. read more

First off all, nothing against Volkan, he seemed to be doing his best, but I just want to lay out the pros/cons of getting my iPhone 7 shattered screen replaced: Pros: -Fast service (~15 mins) -Threw in a free case and glass protector which was nice -waived credit card processing fee -cheaper than what Apple store charges (but please continue reading below) -offers to help if I find other issues later on with my phone (excluding breaking the screen again) Cons: -Screen color after the replacement was definitely off. Colors were more washed out and less vibrant. Very noticeable (I have been using iPhones since 2012 so I know this). He mentioned that this was due to the screen replacement being an aftermarket part, but it's hard to believe that the iPhone being such a prevalent product with multiple manufacturers trying to make a profit off the product, that there is not a screen on par with the original. Either A) that is true (hard to believe) or B) the quality of screen being used it just very bad and that you should source from a better supplier or C) some lighting or other part of the iPhone was damaged during the repair process, leading to the distortion of screen colors -unable to give me a discount on the purchase -unable to put back the shattered screen, so I can take it to Apple to have it repaired (I would have given him some payment for his time) I am pretty sensitive about how the colors on an iPhone look, given I use it to watch videos, take/edit photos, pretty much looking at it for hours each day (3 hours a day x 365 days/year x 2 years = 91.25 DAYS staring at a screen with washed out colors). Therefore I think its best that customers know about this color distortion BEFORE they agree to have their phone fixed. As for people that did not have this issue, I have no idea why it would only happen to me. Understandable this could happen when you try and save a few bucks, but I would like full disclosure before agreeing to have my phone fixed here. read more

Awesome service. He changed my iPhone 6S screen in 10 minutes, buttery in 10 mins. Highly recommend! read more

Organized, efficient, & professional my iPhone 7 battery was not holding charge I was going to do myself even bought a kit on Amazon so glad I came here instead what would have taken me a hour was done in minutes. read more

AVOID! Quick and very helpful service, they were super nice. However, I fixed my phone less than two weeks ago and already have a tiny crack in my screen. It's barely visible to the eye and looks like a scratch, but you feel that it's actually a crack. I haven't dropped my phone and the nature of the crack just makes it seem like the glass/screen used is just super low quality. Additionally, my home button was loose after the repair. Would have loved to give 5 starts but yea, the quality is just ridiculously low. EDIT: So since I had to change my screen again because of the low quality, I this time went to a different shop. When they helped me out, they told me that the reason the home button was loose was because the screen I got install at my previous repair was a knock off with a poor fit, that caused stress on the home button which resulted in it being loose. At iPhone Repair Zone they told me it was because I had changed the screen so many times, but this was obviously just a lie. With the new screen I got at the other shop, it now works perfectly. SO, iPhone Repair Zone uses cheap knock of screen that fit poorly with low quality, and they additionally lie when causing issues. read more

Cheaper, faster and better than any of the other places I have used before. I had tried to order a new screen and digitizer to fix the phone myself but was stuck when one of the screws wouldn't come out using the cheap screwdriver that came with the kit. Brought the whole thing in and he had it fixed in roughly five minutes. Highly recommended. read more

I work on 38th and Madison. I was looking for a well priced phone repair store that could fix my phone quickly and they did just that for $69. I have an IPhone 6 plus and some stores over charge. The man who helped me was friendly, sincere and completed the job in 10 minutes. Thank you for the excellent service. read more

Great experience! Fast and friendly service, couldn't be happier to have my phone working again. Would recommend to anyone!

I shattered my iPhone screen yesterday at around 3:30 pm. I called multiple spots on my way uptown and they either didn't have my screen in stock, needed to hold it overnight, or were asking a ridiculous price to where I could've just replaced the phone entirely. I finally called this spot around 4:45 pm and by 5 pm my screen looked brand new. Volkan took literally 10 minutes and did it right in front of me as soon as I got there. Was so happy I found him that late in the day, thank you again, Volkan! read more

Great service. I destroyed my iPhone 6 32gb screen after trying to cleans it during during the Covid 19 quarantine when I really needed my phone for all the daily zoom meetings. I got a new phone but still needed to it fixed to get files and data transferred from that phone to the new one, so I had to be able to see what was on the screen. He fixed my screen in just a few minutes VERY FAST!!!, had all the tools ready, had a comfortable waiting area and very clean facility, with pleasant service. Great prices too! Highly recommend! read more

Excellent service! I needed to repair a cracked screen on my iPhone 6s. Volkan repaired my phone and added a screen protector for $80! My phone looks brand new! Convenient location, excellent service and price! I highly recommend this place!!! read more

Fixed my lcd and battery in almost 20 minutes!! Clean and quiet good quality definitely will return again

I now have to use Siri to type my messages and make phone calls. Extremely frustrating. One day after I got my screen fixed and wrote the review the screen stopped responding to my touch. I gave it a few days to see if it would fix itself and then called the owner to let him know it had not. He told me to go back in. I stopped by twice at 6:30pm and nobody was there. When I was able to go again there was a different man who told me there's no warranty on dropped phones. I explained that I didn't drop my phone, that it stopped working the day after and that I had already spoken to the owner to let him know I would be coming in... I was told to wait another 10 days to speak with him again. I don't write reviews good or bad usually but I appreciate customer service and supporting people that deserve it. I understand that my new screen may need something tweaked and waited to post a follow-up comment until I had a chance to talk to them. The guy helping the owner out didn't even try to see if he could fix it and he seemed to forget the door wasn't sound proof once I walked out and waited for the elevator. Not professional. Go somewhere large and reputable that keeps a record of your visit. read more