My son took his truck here for a radio and back up camera. Not only was the service great it was a…read moregreat deal. Love supporting local shops!

The owner is always so knowledgeable about different questions I have about my system, I always…read morecome here for accessories I need since I like to do installs myself, genuinely a great person and good prices too!

This was my 2nd visit to Adam's Electronics. The first time was for a printer and this time was for…read morea camera. I was a bit skeptical bringing my camera in. I needed a memory card door replaced, which needed some electrical wires to be removed in the process. It is an expensive Sony camera so my concern was valid. They replaced the camera part and the camera is working. Their knowledge working on electronics is vast and their work is precise. The repair was done quickly, faster than they said it would be. the customer service there is also great. Everyone is nice and accommodating. Thank you!

Way way way way overpriced. Takes full advantage of customers. The total parts price was $58 but…read morelabor cost $600!? Even if they're charging $100/hr there is no way it took 6hrs to put 2 new wires in. This place is a scam!!!

I've been to this Best Buy several times over the years, as it's the closest one to me…read more How this massive store remains open is kind of surprising in today's online shopping world. This store is fairly large and there's plenty of space inside. Parking lot is large as well, and there's usually plenty of spaces available. As far as customer service, everyone I've interacted with this time and in the past has been pretty helpful and friendly. Today I came in to pick up a Christmas order I placed online. I ordered this morning and it was ready within about an hour or so. I was able to just walk inside and head over to the pick up counter. Process was smooth and easy.

I purchased an LG Styler from Best Buy and waited almost two months for it to arrive. When I…read morefinally went to pick it up today, I ended up leaving without the product and with a very disappointing customer service experience. After arriving and checking in for curbside pickup, I got a phone call and realized I had accidentally gone to the Anaheim location instead of the Fullerton store. That was completely my mistake, so I immediately drove to the correct location. Once I arrived, I was told to come inside and show my ID. At the pickup counter, the employee asked what kind of vehicle I had. I told him I drove a BMW iX SUV, and he said the Styler wouldn't fit and suggested that I rent a truck from the Home Depot across the street. I went back to my car to double-check the dimensions. While looking at my order in the Best Buy app, I noticed that during the nearly two months I had been waiting, the price of the Styler had dropped by $100. Since the employee had also told me delivery was free, I asked if the order could simply be changed to delivery instead. That's when things started going downhill. While he was making the change, I noticed a $99 delivery fee showing on the customer screen. When I asked about it, he had to check with another employee. I also noticed the order was still showing the original purchase price, so I asked whether the current sale price would be applied. He cut me off and told me to wait. From that point on, his attitude felt dismissive and unfriendly. Eventually, the price was adjusted and the delivery fee was removed. Then I was told delivery wouldn't be available until July, which meant waiting almost another two months. At that point, he suggested that I just rent a truck and take it home myself. I asked whether free delivery included bringing the unit inside the house. He told me it would cost an additional $25. I then asked if that included inside delivery and installation. Instead of answering, he just looked at me. Honestly, it felt like he was annoyed that I was even asking questions. At that point, I got the impression that he was more interested in ending the interaction than helping solve the problem. I eventually asked him to cancel everything. He said it was canceled, gave me no receipt or confirmation, and immediately walked away to help another customer. The most frustrating part came afterward. When I got home, I placed the exact same order online myself. Not only was it $100 cheaper than my original order, but I was also able to schedule free delivery for the following week. I don't know whether this was a system issue, a training issue, or simply poor customer service. What I do know is that after waiting nearly two months for a product, I expected at least some effort to help resolve the situation. One employee isn't enough to make me stop shopping at Best Buy, but this experience was extremely disappointing. Situations like this are exactly when a manager should step in and help find a solution, but unfortunately that never happened.

What went well, let me tell you, Paisley was my amazing customer service experience hero!…read moreI was looking for an item and couldn't locate it.She took the time and care and effort to go to the back of the store find the item and bring it back all with a smile in her face, and a huge heart that said, I mattered most to her to make sure that she was living the Target brand. Thank you, Paisley!!!

I don't have any negative yet only positive review about this place since it's my first time…read morestopping in but this two level store was pretty cool.

I'd like to give special recognition to Paul from Staples, printing departement--he handled my open…read morehouse flyers quickly and efficiently. His timely help made a huge difference, and I truly appreciated his professionalism.

Great service by Morris. He helped me out with the balloons. It was buy two and get the third free…read more I was bummed Party City closed, but they just moved over next door to Staples!

Best place to purchase Samsung and LG appliances such as washer, dryer, air conditioner,…read morerefrigerator, freezer, kimchi refrigerator, gas and electric range, etc. But, that's not all. They also carry great camping gear and massage chairs. I actually started visiting here for camping gear and recently purchased a washer and a dryer. Comparing the prices with Home Depot, Costco, Lowe's, Amazon, etc., there wasn't a huge difference so I went with them since they deliver and install the washer and dryer for free. The owner is always in the store greeting the customer with a big smile and he does his very best trying to help to fulfill the customers' needs in appliances. He is honest and treats you like his family member. I strongly recommend this place especially if you are a huge Samsung and LG fan.

First, staff was very friendly, however owner is super unfriendly…read more Price keep changing (fishy), even after you buy they change their words about price/service worst purchasing experience

Huge shoutout to Leo at CompuTech…read more I made a big mistake and needed some work done and that man saved me and repaired my device. Now taking into account the amazing work they do, their prices are even better. 10/10

I brought my laptop in for repair (power failure) and was initially told by the technician that it…read moreshould be fixed within a week. Since it was during a holiday, I didn't want to bother them too much, but I didn't receive any updates for nearly three weeks. When I finally called to check the status, the owner told me they couldn't repair it. While I understand that not every repair is possible, I would have preferred to be informed sooner so I could retrieve my laptop. Later that same day, the owner called back and said they might be able to source a donor laptop to swap parts and asked for an additional two weeks. I agreed to give them more time. However, after the promised 2 weeks, I still hadn't heard anything, so I called again. The owner didn't have an update and asked me to call back the next day. When I did, the owner became upset, claiming he had told me to call back at noon, which he ABSOLUTELY had not. Why does it take a day just to check the status anyways? BTW I called at 11:50 am! Are you F ing kidding me you are upset for 10 minutues (which I was not even aware of) after a month of no response? His reaction was VERY unprofessional. He then calls me for the first time at 12:00 pm to tell me they still couldn't fix the laptop. I picked up my laptop and took it to an old friend who used to do repair work. Even though he's semi-retired and farther away, he diagnosed the issue correctly and had the laptop running again within three days. This may have been an isolated experience, but I highly recommend you avoid this place. I won't be returning!

Richard was very nice and helpful. I have had an active Best Buy membership I've been trying to…read morecancel for a long time and he was able to help me, finally!

Update: after returning the phone and canceling my Best Buy card. I thought the worst was behind me…read morewith this whole awful bs... turns out. I'm now in talks with collections for 91$ thanks to these inepts Smh it's like giving these jerks my business is the gift that keeps on taking and taking and taking good grief!

They are not able to fix drop off repairs now. They are closing their shop. If you want to spend…read more$150 for them to come to your place to see if they can even fix your whatever you have. Not for me. I'm looking for someone else to fix my circuit boards now. They gone to high end repairs only. Not for the Johnny lunchbox average person now. I'm sure they were probably 5 stars before they changed.

Great communication and service from Mark. He replaced several switches and a relay for my car's…read moresteering column lock mechanism. I reinstalled the board in my car and works perfectly now. Thank you for your great work.

Jennifer was awesome to deal with. She helped me out of a bad situation my customer was in. We…read moreuse AER almost on a daily basis and always get first class service. Thank you Jennifer and AER.

Glad we were referred to AER! We had to send out 2 switchboards for repair on our Anca Machines…read morethat we needed right away. We usually have slow service on any computer/machine repair, but AER got us our repaired switchboards back in time. The response time with customer service and the repair service was awesome! Thanks Cameron for your wonderful Customer service! We'll be continuing business with you and referring your company! B&T Tool and Engineering Inc. Phx, AZ