We had a huge leak in our crawl space that we didn't know about but were suspecting. No other…read morecompany would go down there because it is very small. The other companies just said it was dry and fine and that they didn't need to go down. Amped was very thorough, found the leak, and fixed it all within a few hours. All three employees we talked with were very kind and professional.

Called at around 8AM for emergency service and was told between 10AM to 2PM. 2PM rolled around and…read morenever heard anything. We called several times since and was told tech will be here before 4PM. 4PM rolled in and still nothing and again no communication from them at all. We just cancelled as this is very unprofessional as we have wasted a whole day waiting around and trusting them when we could've call other companies that would honor their promise to their customers.

100% disabled vet here with a toilet crisis. I'm in a power wheelchair and only have access to one…read moretoilet in my house, which you probably guessed it, I clogged. Clogged to the point where the stoppage was laughing at my plunger saying, "I'm not going anywhere." Then came Ernie with SOL to my sh***y rescue, quite literally. He was very professional and friendly and quickly diagnosed my problem--two plus years of Dude Wipes flushed down the drain. Toilet auger, drill and five minutes later and the clog was defeated. The price also, for a professional plumber, was quite reasonable. Thanks Ernie! John

My water heater had a leak. SOL provided a great service within 24h start to finish. I contacted…read morethe company on a Sunday, I got an answer within an hour for a free quote the morning after. Ernie showed up on time, gave me a competitive quote on the spot. I contracted him a few hours later. He came the same day in late afternoon, changed the water heater and that was it. No hassle, no fuss, quick, efficient, courteous, knowledgeable. Great job! Ernie owns his company and operates by himself 24/7: great asset to have in our rolodex.

Water heater man is amazing! As always with water heater problems you are always Leary but water…read moreheater man was extremely courteous, super professional, and met and exceeded all our needs, fair prices and excellent customer service , Kyle was top notch, he probably hears it all the time but he had an amazing attitude and answered all our questions with a smile and fixed us up perfectly . Thanks water heater man and thanks Kyle.

Beware of Water Heater Man and their technician Juan, as my recent experience with them was marked…read moreby their dishonesty and unethical behavior. Our gas water heater in our rental home did not work. The pan under it was full of water which prevented the heater from staying lit. Reading many good reviews here, we decided to call Juan for help and asked him to inspect it to see where the water came from. Juan said that he could not identify where the water came from, declared that the water heater was irreparably damaged, insisting it needed replacement. Initially, Juan proposed a labor-only fee of $1,600 to replace the water heater. Upon our hesitation, he flexibly adjusted the cost to $600 and eventually $500. Recognizing the urgency expressed by the tenants for a same-day replacement, Juan assured them that he could replace it immediately. Due to the tenants' pressure, we agreed with Juan to proceed with the water heater replacement. Given the straightforward nature of the task-- just to connect the pipes to the new tank, no upgrades required since it's a new construction home--Juan completed the replacement in just half an hour. Shortly after the installation, we encountered a frustrating recurrence of issues. The pan was AGAIN filled with water, as a result, the new tank did not stay lit. How come the same problem happened again with a BRAND NEW water heater? Juan retuned to reroute the discharge pipe to the drain, so it would not drip to the pan anymore. This adjustment made it evident that the problem lay not with the water heater itself but with an underlying leak issue. Subsequently, I had to seek the expertise of another plumber to unravel the ongoing issue. According to the new plumber, a leaking discharge pipe could be due to various factors, including high water pressure, high temperature, a faulty expansion tank, or a bad T&P valve. It turned out that the T&P valve was bad and the cost to replace a T&P valve was only $20. Instead of replacing a T&P valve for $20, Juan insisted that the tank needed to be replaced since it's a quick and easy job for more money. He initially asked for $1,600 for the replacement which took half an hour of labor. The worst thing was that he was not responsible for his mistake after all. It became evident that the crux of the problem wasn't the tank itself but the persistent leak. Rather than addressing the root cause and rectifying the issue, Juan opted to reroute the discharge pipe to the drain, effectively concealing any visible leakage into the pan. The leak was still there but we could not see it, it would also not drip to the pan anymore, so the water heater would light again. He did that just to cover his mistake but it does not fix the underlying issue that it was still leaking. We texted Juan multiple times and asked if it was still leaking, but he ignored our messages and calls. It shouldn't be dripping in the first place and the pipe should not have been rerouted all the way into the drain (please see the pictures). It needs an air gap. It is not safe to do that and is illegal! That drain has to be visible with an air gap so you can see if it leaks. It is a safety hazard and a code violation! He did it that way so that we could not see the problem he could not fix (or did not want to fix). We plan to report this with the State License Board. We asked if Juan had a plumbing license, but he did not answer. The fact that the leaking from the t&p valve and he stated that we needed a tank replacement is a failure for all honest plumbers. Our newer heater water should have been replaced in the first place. The fact that he covered the leak by rerouting the discharge pipe to the drain without an air gap is not safe and unethical. Also, asking for $1600 for half an hour of labor, then reduced to $600, then $500, and used tactics to push us to proceed due to tenant pressure was unethical. Stay away from this dishonest business. Check if they are actually licensed, bonded and insured.

Service requested-hot water tank was leaking. They were very nice and professional. The quality of…read morework was superb. They assessed the issue replaced the hot water tank all in the same day. The price was reasonable. I would recommend their services.

I used 1-800-Plumber Air in conjunction with HomeServ.. The company met my accommodations by coming…read moreon a specific date and time. Cameron came in and took care of the job. I will continue to use 1-800-Plumber. I am very pleased.

They came out for a frozen and cracked pipe. Service response was quick. They were professional and…read morethorough, for a very good price. Recommend them highly!

Boy, did I hit a nerve!! How many family and "friends" posted a 5 m-Star review for you???…read moreYou mentioned that the $95 would be covered in the cost which would be basically zero but you don't understand if I didn't use your services and someone else was cheaper I would still be out $95. But to attack me the way that you did I think it's also unprofessional!!! This is what that app is all about. I am entitled to my viewpoints people can take it or leave it! I just feel for someone that is in the medical profession as a registered nurse and a Navy veteran that you might have a little bit more compassion...

These guys showed up on time. Did what was requested and charged a fair price. And they did NOT…read morehave to come back.

Plumb Crazy crew came out to replace a water heater. Plumbers were very polite and professional…read more They did a great job and explained the new features. The city inspector came out and cleared the work. Would recommend this business.

They won't honor their own warranty. Bait and switch illegal business practice. Not recommend to…read moreothers at all, customer be aware.

Worst water heater company ever. Saying will honor the warranty but will charge you over $3000 for…read morethe labor, it is for a simple 40-gallon gas water heater. Filed BBB complaint to report bait and switch illegal business practice but the rapid water heater company never responded, even not pickup phone call from BBB. Never recommend this company to others buyer please be aware.

Very professional and mannered. Great service. Came quickly, listened and performed the repair…read moreexactly as requested. Had a hose bibb replaced without tearing out drywall. Thanks Mike.

We needed to have a kitchen faucet replaced. Suntech Heat & Air & Plumbing installed the wrong…read morekitchen faucet. I requested a brushed stainless two-handle faucet (the exact replacement I'd picked). They arrived with a chrome single-handle model instead. They also missed two appointment times. The install itself took about 40 minutes, with no plumbing problems or leaks discovered (straight replacement). Overall cost was $670 including a ~$70 faucet, which I felt excessive given the simple job and the mistakes. I'd used Suntech before during Memorial Day weekend for a clogged toilet when my regular plumber wasn't available. The plumber cleared it in ~30 minutes for $179. Because of that prior experience, I trusted them with this faucet replacement, but the wrong faucet, missed appointments and excessive pricing made the experience disappointing. I called the manager to address the wrong faucet and late/ missed appointments; I didn't feel the concerns were meaningfully resolved and the explanation was mostly general overhead. I wouldn't use them again.