*This event is from 2 years ago. I don't know if they have changed, but I still fume when I remember the horrible, unfair and unsafe treatment my roommates and I received from these greedy little monsters.* If I could give 0 stars, I would. Worst property management company I ever had the displeasure of working with. The water pipe in the building I was living in burst in April 2018 and we had to live without flooring for nearly a month - when we moved out in June repairs still were not finished. Company never informed or updated us of who would be entering our living premises and what they would be doing. To top that all off, we didn't even get our full security deposit back. I could go on and on about everything that happened (I'm leaving out a lot of detail to spare my stress) but in sum, the service provided was awful, unprofessional on every level, and unacceptable. They take advantage of college students who don't know better or can't afford nicer places with better service. AVOID!!! I even have a picture of the kitchen floor we had to live with for a month after they removed asbestos which they failed to inform us of doing. read more

We have had multiple requests for urgent services (including a roof leak) with absolutely no response. We have several problems at our property that I truly doubt the owner has any idea exist. They do not respond to requests, phone calls, etc. They shut off our gas because the owner didn't pay the bills and when questioned they acted as if they had no idea what was going on. HARD NO! Avoid at all costs! If I could give them zero stars, I would. read more

I usually am not a hater like this, but if you're ever considering renting from IPMG (property management in corv/Albany/Lebanon), do NOT do it. For one, they have no cleaning regulations for the houses when you move in (mine was disgusting) and I put in several maintenance requests that went unanswered/never fixed. I'm talking like 4 to 5 things never fixed. Emails to the managers about the house go unanswered, AND they con you out of your security deposit in any way they can. Take pictures upon move in if you have to rent from them. Be advised. Worst rental company I've ever experienced. Do NOT do it!!!!!!!!!!!!!!!! read more

This was from 3 years ago I have rented from these guys and I was not impressed with them they are nothing but ripoffs and take everything u put down on the place like the deposit and stuff. When I moved out I shampooed my carpets and cleaned everything and replaced the mini blinds and put them in the window seal and everything was spotless even the stove and fridge and they took all of my deposit and never returned it. They tried to charge me for things that I already did and fixed and said that they had to hire people to come in and clean it which is BS because there was no cleaning for them to do I took pictures of everything after I was done cleaning DO NOT RENT FROM THEM AT ALL!!!!!!! read more

I rented here for the past school year, and I was impressed with how professional this property management company is. They did a thorough background and employment check on all of us, and they were quick to answer any questions and get the paperwork processed quickly before the start of the school year. Maintenance is awesome, because they don't have inexperienced office staff or owners do it, they just contract out to professionals. We had our drain plug up multiple times, and each time they hired American Rooter to come, usually within a day or two, and fix the problem right then. Much better than having to wait longer for someone who isn't a plumbing expert. Overall great experience, I will probably look to rent with them if I need another place in the Corvallis area. read more

I had nothing but problems when I lived here, I wasnt even there for a year and it felt like it was never ending. They were no help when my roommate tried to physically attack me, and locked me out of the home for weeks. I had called months in advance and asked what needed to be done so I could leave the house without any additional problems and they said nothing about multiple forms I needed to fill out. And finally when it was time for the deposit to be sent out the propery manager told me "it was not her job" to help me resolve the issue. read more

We hired IPMG to be our property management in 2009 after a few other dismal private PM's in Corvallis, thinking if we went with "real" PM, things would be handled better. In August 2013, we finally decided to sell, rather than continue renting our duplex, called our realtor to begin the process. She couldn't even enter rooms for the amount of stuff and trash behind each door. Upon research, discovered that the PM hadn't inspected the property for over two years. A former agent within the company had approved the tenant, quit her position and handed off our house to another internal agent. This woman never entered the property or had the tenant maintain the property. Upon inspection to sell, discovered that both bathrooms had such severe water damage that they had to be gutted down to the sub-floors. The tenant left broken doors, damaged woodwork, burned out spaces on the carpet - all explained as "normal wear & tear". We had to hire a contractor to fix repairs just to bring it up to a sell-able standard, to the tune of $11,000+, with an additional $900 for outside landscaping. Trying to negotiate with IPMG owner was a nightmare, who refused to take the blame for his tenant. In the end, they did some of the minor bathroom repairs, but refused to handle the bulk, which cost us the $11,900K. read more

Our experience is just with the office- we went in to look at an apartment. A man who worked there and sounded like an owner or manager was loudly berating another employee, complete with the F-word, ranting about something costing too much for the company. It was incredibly unprofessional and actually a bit startling. We decided not to pursue an application. read more

I wish there was an option to give 0 stars here... This is actually the worst service I have experienced at any type of business. My roommate and I made a maintenance request and they took care of about half of it, the other half still remains unfinished (after two months of living here). We had a deadbolt put in on one of the side door in our apartment, which meant a different lock and a different key (which was a bummer but we survived). Then I got a call and an accusation that we changed the locks. After I explained that we did not, the woman said she could get all our locks on one key (two doors so four locks altogether. Yay for all one key!) After I returned my key (like she told me to) I called to check that everything turned out fine and to inquire as to when it would be fixed. She told me that they in fact could not put it on one key because it would be too expensive. And that they were going to keep the deadbolt key (which was mine..). She said I should have made a copy of the key before I dropped it off at the office... WHY WOULD I DO THAT IF WE WERE GETTING THE LOCKS CHANGED AND GETTING RID OF THAT KEY?! I went in to find out what happened and why I needed to call HER to figure this all out. She got defensive right off the bat. I started telling the story to someone at the desk and she burst out of her office saying "don't bother finishing that story because I'm right here." Then she rudely told me to "calm down" while I was just explaining the problem and cut me off several times. She acted completely condescending because hey, I'm a college student and therefore an idiot. I told her that if a company promises the client something, it is unprofessional to not follow through. She could have checked with the person in charge before telling me it was a done deal. Maybe your career in customer service needs to be reconsidered. Overall, rude, condescending, immature, lazy, and unprofessional. Could get better service anywhere else. read more

IPMG made my last quarter of college amazingly easy. I was struggling to find any place in Corvallis that offered month-to-month rent, and I was really wary about property management companies (due to a lot of the reviews on Yelp). I will admit that good properties go fast and that you should work to get your application in ASAP because there'll be waiting lines for great apartments - but that's true of all property management company in any college town. IPMG is definitely a fantastic option for college kids looking to find the right place and price point. Alicia at IPMG was fantastic - she helped streamline the application and move-in process for me, and I truly felt like IPMG cared about my experience. IPMG must have changed hands since the other reviews on this Yelp page were written, because so much of the negative feedback (particularly the 'lack of cleaning standards') really seems unfounded. I found my absolute dream apartment thanks to Alicia, Dolf, and the whole IPMG staff. I can't wait to move back to Corvallis someday, and when I do, I'll definitely be using IPMG. read more

Customer service is horrible! Recipient is nothing but rude especially towards customers and extremely disrespectful. my only advice to her is if she does not enjoy her job then consider quitting! Obviously If you don't enjoy helping your customers and continuing to giving them an attitude the leave! The whole time submitting my application to her she gave me an attitude like she hated her job, sighing heavily and never bother to look at me once? Obliviously their customer service is horrible, and her unprofessionalism and rudeness makes this company look awful. What pissed me off was how she She literally tossed my application somewhere and never bother to process it yet. That is why I called back a week later just to be told to wait a couple more days. Really? she didn't even bother to check my application or asked who i was and here she tells me this, was i born yesterday? overall my experience of looking for an apartment with other property management has been so much better with way better services than ipmg I never want to associate with this kind of unprofessional rude services, this is really below standards. Common people aren't gonna stoop this low for some horrible service read more