Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

Brian was super helpful in walking me through the mitigation process. He was thorough in his…read moreapproach. Highest 5 star rating.

Rocky and his team helped me out with mold remediation in my crawlspace and I couldn't be happier…read morewith the service they delivered. Just good humans doing good work in an industry that can be overwhelming. Mold is not a fun topic, but they are an honest company with fair pricing and great expertise. Not to mention the rigamarole the team endured working with my insurance company...Cannot recommend them enough. Thanks again yall!

Professional, no nonsense contractor. Had to "bomb" a house after death inside. These guys took it…read morein stride and did a great job

Absolutely fantastic guy. I was looking for someone to assist with a project and while his company…read moredid not offer the service he went way out of his way to help me. He took a lot of time out of his day in the late evening to assist me. We spent at least 15 minutes going back and forth. I can say that I would come to him first if I ever need and drywall work done. His compassion for a total stranger speaks volumes about his character and integrity. Amazing service bravo. I can see why so many people have entrusted him with their homes.

We had two areas that needed to be fixed. The more challenging one was the speaker in our 12 foot…read moreceiling had been pushed partially down and dangling a bit, breaking the plasterboard. Chase (with helper Andrew) patched it up perfectly, dealing with the fact that one of the 4 speaker mounting points had been broken. The other cuts, in our wall, were also patched perfectly. Texture was applied to both, matching the rest of the ceiling and wall. We were given the option of doing the painting ourselves, or they could come back and paint it. We chose the latter, so Chase came back a few days later (after everything had dried) and completed the job. No one could possibly tell there was repair work done in any of the places. They were on time (or a bit early) both times. They laid a paper runner to the area, preserving our carpeting (and wore booties at other times). Casey (the owner) was super responsive via text, and was a pleasure to work with. The price was a bit more than I had originally expected, but the amount of work involved was also more than I realized. I highly recommend Wallen's Drywall for any drywall job you need done.

They were great to deal with. Good advice communication. Chad was very helpful with a bad and…read morestressful situation.

It's hard to fully summarize the outstanding work that Daniel and his team did at our home. We had…read moremold that grew throughout an entire wall that impacted two rooms, from a slow leak. It was such an involved project with many stages and steps. Every single phase was handled with such care, precision, cleanliness, accuracy, thoughtfulness and excellence. I cannot say enough about how extraordinary Daniel and his team members are. A lot of companies talk about how they really care, and how they'll take good care of you and the project-- but it is usually far from the truth. Daniel was just incredible, the real deal. If you're lucky enough, hire him while you can. Elizabeth

We had a house fire in June of 2025. Losing our home, belongings, and the process of navigating all…read morethe things we had no idea about (contents, construction, housing, insurance) was a nightmare. The vultures arrived within hours and it was almost impossible to know who to trust. Add to that, everything I heard about contents companies was terrible. Horror story after horror story. Items lost, broken, stolen, overcharging, recovery items still smelling like smoke, you name it. Then we met Ray Ranciato from American Fire Recovery (AFR). He had a kind and caring approach but we still didn't know if we could trust him. We had no pressure from Ray. He met with us several times over the course of a couple of weeks, explained the process thoroughly, and gave us references to check. Every single reference we called had fantastic things to say about Ray and his team. One thing about Ray - he will not leave you hanging. If he doesn't immediately answer your call, he will immediately call you back. The only time he has not answered us has been when he was with another client. We have tons of respect for Ray. This is such a great team of people and we received the best care we could hope for during a very stressful event. Dave did a complete inventory of all our belongings, complete with serial numbers and measurements. This made it so much easier to report unsalvageable items to our insurance company. He took pictures of all of our things, including spreading out the wrecked items and photographing them so we could try to recognize our destroyed belongings. And then there's Lawrence - well, what can we say about Lawrence. He's one of the kindest people I've known. He handled our items with so much respect and care. When he returned boxes of our contents back to us, they were packaged professionally. Every box was put in the room it belonged in (the boxes were labeled by room/contents) with the top split open for us so we could dive in and unpack. Items that were less priority were loaded into our garage, in groups of what room they belonged in. Lawrence would regularly return to remove empty boxes and packing. He took the items we no longer wanted and donated them for us. He even removed our "garbage" items - things that were not donatable. He even offered to hang our pictures throughout the house! We are so grateful for his care and kindness. He and Small Fry (his cute little dog and company mascot) are welcome to our house any time! A fire is a horrific experience. AFR eased the pain for us. I get nothing in return by recommending them. I know how awful a fire is and want other people to have the same great experience my husband and I had.

We had a fire in December of 2024. There's so much that goes along with restoring your home that…read moreyou don't think about until it happens. The day after the fire we had contractors and public adjusters verbally fighting in our home, trying to win our business. Ray, the owner, was very patient and compassionate. He was very thorough in his explanation of the process and he along with his team delivered everything they promised. They cleaned and restored our belongings, and Lawrence made several trips to our temporary home to bring the things that we needed. We lost some of our pictures but Dave saved all that he could. He cleaned the pictures individually and pried the ones apart that were stuck together. honestly, that would have been so overwhelming for me to try to do. I was so impressed. These guys are very honest, they brought us every last Penny found in the house. There were certain things that we were sensitive about, such as my 3 yr old grandson's belongings. Ray worked with our insurance company to make sure those things were replaced. Our family is beyond grateful for American Fire Recovery.

I requested a water damage inspection around a bathtub. Peter's communication very prompt…read more Peter arrived onsite and inspected thoroughly for signs of water damage behind the walls and under the flooring. He reported back that the water damage was superficial due to caulking around the bathtub being insufficient and letting water splash from the shower/tub get under the floor transition. Since I was away, this inspection required a lot of trust that the diagnosis wouldn't result in uneccessary work. Peter reported honestly what he saw and recommended a handyman. It was great that Peter was not out to find problems that weren't there. I would hire him again if the need arose. Thanks again, Peter!

Peets Express Restoration were quick to respond, were clear about costs, and did a great job.read more

Our parents' house got on fire and GoodLife was recommended by our public adjuster GreenSpan…read more The project took a little longer to finish due to various reasons. But, we got it done. I am happy with them on a lot of things...their workmanship, not cutting corners and always addressed our concern promptly...just to list a few. If you have any concern about the project at any stage of the project, feel free to talk to them. The key is communication.... On their website, you can find the owner's name....Dmitriy. If you have any concern about your project, you can request to talk to him directly. The project manager I worked with was Serge Stasyuk. You can trust Dmitriy and Serge. If they say things can be done, they will get it done. Fire restoration is not fun...the whole process is very stressful. I wish you the best. Regards, Moe

They require an asbestos test before anything which is fine. But I have enough on my plate without…read moreadding extra steps.

I needed water and mold removed from under my house fast and contacted Resco based on their good 5…read morestar reviews. Eric Garibay and if I remember correctly, Gideon came to my house a few days later and did an assessment, I got a quote right away and was pleasantly surprised by the thoroughness of the quote and the bottom line. Eric and Gideon returned a couple days later and got to work, Eric did all the under house work which is really difficult under ideal conditions, my crawl space is very tight so less than ideal, but Eric managed his way through it all and got the job done and did it all with a smile. I have the utmost respect for his professionalism, and that goes for Gideon too, I sure hope I got your name right Gideon, if not I appologize. I hereby enthusiastically add my 5 star review to the list and concur with all the others.

I hired RESCO to assist with restoration for soot and odor damage following a backyard fire…read more Initially I was pleased with their quick response. Ryan was very helpful through the process (literally the only positive). However, my floor is now damaged because of how they performed the job. After completing the cleaning process, they had fans running for 3.5 days. After inspecting my house, there was standing water/puddles of what can only be described as slime throughout my flooring. My floor is laminate, which means not only are you not supposed to mop it, you certainly should never have standing water on it. The water and slime were still there after the 3.5 days of fans/HEPA filters running. When RESCO arrived to complete a walk through, they also seemed surprised to see the standing water. They reported, "We didn't have a bucket to ring the mop out" the day they completed cleaning and "[they] thought the fans would dry it out" and that is why they left the water/slime on the floor. They also stated, "We don't know what all the slime is." They could not even complete the walk through because they, again, did not have a mop and bucket. They had to return later that day to mop it up. Of note, after they "mopped" it, the slime-like residue remained, which is extremely slippery. I'm 29 weeks pregnant and almost fell walking on it. After raising concerns regarding the damaged flooring, they did not care. Luke, the owner himself, said he would not do anything, despite his workers clearly messing up and inappropriately "cleaning" my floor and leaving water on it. This was a known problem even the workers acknowledged. They wouldn't even clean the slippery, slime-like residue from the floor. I cannot believe how incredibly unprofessional Luke was, not to mention the worst customer service I have experienced. He simply said, "Take me to court." Not only is my floor damaged throughout the house, I now have to pay someone to actually clean the floors and the slippery slime off the floor. Please save your money, including the money you will need to replace damaged flooring, and do not hire RESCO for your restoration needs.

If you suspect you have any mold n your home, I recommend you calling Bio Safety Clean with their…read moreknowledgeable office, staff, and multi multi knowledgeable,crews they are ready to handle of your home air quality Cris is a great dude. He helped me understand what was going on and rest assured me that everything was gonna be every step of the process and even showed me what and where the damage was so if you have any problems with your home, air quality, don't hesitate to call these people. They are great.

Flakey! The service was recommended by our realtor for a new house we just purchased, that had a…read morepet urine smell by the door. I never actually spoke with Chris, just text messages. My realtor said they were great however, they didn't show up and completely ghosted us. It was so stressful, inconvenient and expensive, as we were moving from 800 miles away, and having to arrange it all over the phone. We had new floors being put in and had to pay extra money for the flooring contractor to come on two separate days to rip out the floors, wait for odor treatment, and then put new floors in. We delayed moving into our new house by several days which cost us additional nights in an Airbnb. We had all of our possessions waiting for us in UBox storage, and had we been able to move in on Monday, rather than waiting until Friday for service that was never performed, we would not have incurred an additional month's rent for storage. Overall, they cost us somewhere between $1200 and $1400 due to delay, and never performed the service.

Would give 10 stars if I could!…read more Professional with prompt correspondence and use of convenient electronic document and payment options. Most importantly, did not try to upsell any additional services. Can't comment on pricing as first impression was so great, I didn't feel the need to shop around. I found the price reasonable, affordable, and in my personal budget. As a seasoned homeowner, I know the importance of matching price and value. And this was spot on! (No pun intended) Thorough, knowledgeable, and patient with all my questions and concerns. Zach explained the processes of leak detection, showed us where the leak was, and how it would be fixed. He also addressed and fixed other leaky and poorly flowing fixtures inside the house, walking me through how to fix them if they become an issue again. After the job was complete, everything was left clean and in better condition than when the job began! Zach cleared roots that had intruded into my water meter box, and sealed around an outdoor water spigot. I have already recommended HotSpot to coworkers and shared info with the neighborhood group chat. Thank you Zach and Amanda and look forward to using you again (bc large trees in old neighborhoods guarantee leaks every few years and I don't know how to fix anything around the house) Thank you sooo much again!

Our rental property had a mainline leak and Zach was able to diagnose and fixed it. I called…read moremultiple places to get a quote and Hot Spot Leak Detection was the most affordable. From customer service with Amanda to getting the work done with Zach was a great experience. I would highly recommend them to everyone I know and will keep them in contact. Thank you so much Amanda and Zach.