If you suspect you have any mold n your home, I recommend you calling Bio Safety Clean with their…read moreknowledgeable office, staff, and multi multi knowledgeable,crews they are ready to handle of your home air quality Cris is a great dude. He helped me understand what was going on and rest assured me that everything was gonna be every step of the process and even showed me what and where the damage was so if you have any problems with your home, air quality, don't hesitate to call these people. They are great.

Flakey! The service was recommended by our realtor for a new house we just purchased, that had a…read morepet urine smell by the door. I never actually spoke with Chris, just text messages. My realtor said they were great however, they didn't show up and completely ghosted us. It was so stressful, inconvenient and expensive, as we were moving from 800 miles away, and having to arrange it all over the phone. We had new floors being put in and had to pay extra money for the flooring contractor to come on two separate days to rip out the floors, wait for odor treatment, and then put new floors in. We delayed moving into our new house by several days which cost us additional nights in an Airbnb. We had all of our possessions waiting for us in UBox storage, and had we been able to move in on Monday, rather than waiting until Friday for service that was never performed, we would not have incurred an additional month's rent for storage. Overall, they cost us somewhere between $1200 and $1400 due to delay, and never performed the service.

Trent and the team at Steri-Clean Biohazard Cleanup NorCal are absolutely wonderful to work with…read more They are professional, responsive, and incredibly compassionate with the people they help. What I appreciate most is how respectfully they handle sensitive and difficult situations. They never lose sight of the fact that there is a person or family behind every job, and they approach each situation with patience, kindness, and care. We have complete confidence referring people to Trent and his team and know they will be treated with dignity and professionalism from start to finish. Highly recommend Steri-Clean Biohazard Cleanup NorCal!

I hired Steri-Clean to clean my mother's hoarded home. Scott and the team were efficient,…read moreprofessional and completed the job ahead of schedule. I would highly recommend their services to anyone in need of a hoarded house clean-up.

Half of my house flooded after an appliance repair person "repaired" my washing machine. Servpro…read morecame out immediately and made a very stressful situation SO much easier. Arturo, Stonewall, and Therron were all so kind and helpful and really went above and beyond their call of duty for us. They were professional and clean and very transparent. Super honest and answered SO many questions and really worked with us with honesty. I did not feel pressured or like anyone was trying to upsell me on anything. Arturo especially was amazing. HIGHLY RECOMMEND!!

Several weeks ago my downstairs bathroom flooded at 1am, we recently had a baby so dealing with…read moreplumbing issues and now a soaking wet bottom floor was not anything I wanted to deal with. I reached out to servepro the following morning and they came out within 2 hours to assess the damage and begin water mitigation. My main point of contact was Robert and he was absolutely fantastic! He was great at communicating with me as to when he would arrive each day, and what tasks were going to be completed for the day. In total servepro was in my home for a little over 3 weeks working to dry up the water, and demo the bathroom. I would absolutely recommend to anyone needing water mitigation. Minus 1 star: when billing was collected, the majority of the charges were covered by insurance less our deductible. When the office called to collect payment they listed my payment options, credit card being one of them. I decided to use my card to get the points, the woman on the phone then informed me she would need to charge me an additional 3.5% to use my card, and that it's not up to them but the bank charges that fee. I personally think this is absolutely ridiculous, I too own my own business and I would NEVER pass the fee of accepting card payment onto the customer. Paying a fee to accept cards is part of the cost of doing business, it is also a tax write off at the end of the year. Bad business practices in my opinion.

Asked for a quote at 730am, they were out by 11am and told us honestly that our insulation was…read morestill pristine and no pests. Appreciate their timely response and honesty.

They are great. They respond quick & show up prepared to…read moreinspect. Give detailed quotes including scope of work. Scheduling was hassle free and process is quick. Their quote for the same scope of work was $2.6k compared to the $8-10k quote we got minutes prior which is insane.

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

Brian was super helpful in walking me through the mitigation process. He was thorough in his…read moreapproach. Highest 5 star rating.

Great service, they were able to get the mold out of the home the day we needed mold removal…read moreservice. Their repairs are very top notch and their prices were very reasonable. While the circumstances of requiring their services are undesirable, I would go back if I needed their services again. Thankfully, they also do remodels without the need for mold so I will keep them in mind. Thank you again Patrick, Chris and crew!

Our roofers went into our attic prior to doing their work and let us know that there was potential…read moremold/biological growth in some areas. I reached out to several remediation companies, and Servpro was the most professional, thorough, and incredibly reasonably priced one (I'm talking about a $2k+ difference with one other company)! Once our roof repair was complete, Patrick and his crew came out to do their work. They were prompt, efficient, and it seemed like they were very thorough. I even picked Patrick's brain on a few other areas of concern inside our house, and he was very transparent and honest. I hope not to need to use them in the future, but if I ever do, they'll be the ones I'll call. Happy to recommend them to anyone who needs remediation work done as well. Thank you!

Hello, I had very high hopes when I started. I was promised…read morea promotion 4 to 5 months ago. I still have not received it. This company takes advantage of their employees and fills them with empty promises.

Extremely predatory company, tried charging $40,000 for a single room cleaned that was a 2 day job…read more My insurance didn't cover it due to the overpriced quote and they demanded I cover the remainder. This company preys on people in need.

Dan from PuroClean took the time to fully explain a situation to me and gave me some solutions as…read morewell as offered to help solve my issue. I truly appreciated his willingness to help solve my issue making me feel like a valued customer. Dan takes pride in his work and it definitely shows. Thank you Dan!

We had to have PuroClean come out for mitigation services after a water leak on our second story,…read moreand we have been so pleased by the services - Chris B, specifically! He was so kind, respectful, informative, and thorough. He was so communicative and kindly answered all my questions, always ensuring that I was updated along the way. We highly recommend Chris at PuroClean!

It's hard to fully summarize the outstanding work that Daniel and his team did at our home. We had…read moremold that grew throughout an entire wall that impacted two rooms, from a slow leak. It was such an involved project with many stages and steps. Every single phase was handled with such care, precision, cleanliness, accuracy, thoughtfulness and excellence. I cannot say enough about how extraordinary Daniel and his team members are. A lot of companies talk about how they really care, and how they'll take good care of you and the project-- but it is usually far from the truth. Daniel was just incredible, the real deal. If you're lucky enough, hire him while you can. Elizabeth

They were great to deal with. Good advice communication. Chad was very helpful with a bad and…read morestressful situation.

Select Environmental recently removed some popcorn ceilings with asbestos from my house. I had…read morepreviously received a few other quotes. When I spoke to Harold, he explained everything to me and was very candid, which is great. He also recommended that I check the licensing of the other companies I had quotes from. It turns out none of them were actually licensed to remove asbestos popcorn ceilings. Anyways, Select Environmental did a great job and I know they did it correctly per all rules and regulations. I'm happy! I recommend them.

The experience from start to finish was a living nightmare…read more I was not made fully aware of what needed to happen in the way of prep (I went with this company because unlike the others they were able to accomodate not having to move all the furniture out). I felt rushed into a date that was 2 days away (otherwise I would have to wait until Feb, which at the time was 5 months later). I was told it would take two days at most (wed/thurs). On Thursday afternoon they called and said I couldnt get back in my house until Monday. I told them I needed clothes, etc, and was told if you want to sign something saying the asbestos may not be gone because we can't do the clearance test until Friday afternoon and results won't be in until Monsay then fine. I felt pigeoned into a very difficult decision, but they promised they'd always had negative test results. When I came home Thursday the workers had ripped off the ceiling fans and left them in piles on the deck, literally ripped my curtain tie backs out of the walls and left them lying around. The screens were out if the windows all jalopy as if they kicked them out. And the worst part, they used my brand new outdoor kitchen sink which had not been used yet to clean all the equipment, and it was scratched to hell. I sat there crying. That wasn't the worst. I went into the house and my 8-year old sons bed had popcorn ceiling all over it. They ripped the tape off so hard that it ripped the drywall off the side walls. I had $1800 in drywall repairs on the side walls (nearly every wall in every room) and staples were left everywhere- not one or two- more like 50. A few weeks ago the handyman was finally able to come reinstall the ceiling fans, low and behold, parts were missing. The cost to replace the parts was near as much as the fans, so I had to buy new fans. When I asked the company if they could see if the workers knew where they put the parts I was met with a balogney email about being out of the window for warranty and financial requests. The only reason I'm giving this company 2 stars is because the owner did work with me to recoup some of the cost. But I absolutely would not recommend them- not to a friend or an enemy. They were horrid.