This place is the best! I've been to physical therapy for various minor aches and injuries over the…read moreyears, but none of the other clinics I've visited have come close. I chose PNW Physical Therapy initially because I needed to find a clinic within walking distance from my home. I had surgery on my shoulder which meant that driving wouldn't be an option for a couple of months. Andrew was my primary PT, but I also saw Kylie a couple of times and got to know a few others around the clinic (including the owner, Jamie, who is awesome!) over the ~4.5 months I was going. Every session was 1-on-1 for the full 50ish minutes, which was different than any other clinic I had been to. Each appointment started with some assisted stretching and mobility exercises before moving into range of motion and strengthening. Every exercise was demonstrated for me and my therapist always ensured I wasn't experiencing any pain or discomfort. My main interest was getting back to a place where I could golf again, and after a couple of months spent restoring my range of motion, we started doing exercises that were more tailored to my activity preferences. The office was cooperative with my financial circumstances and honest throughout the entire process, never trying to schedule my for excessive appointments or take advantage of the situation. I'm now happy to say that I've been cleared by my surgeon to resume full activity and he was very impressed with my progress over the months. Now that I'm all finished, it feels kind of weird to say that I'll miss going to physical therapy every week!

Yesterday marked the end of my therapy with PNW Therapy. I have gone to other therapists for knee…read morereplacement and hand surgery. This time I picked a different therapist for knee replacement. I am so glad that I did. Jamie Lee was my therapist. He was a joy to work with. He listened to what I had to say, even if it was off the subject. They got me an extended prescription. As I was still have knee problems after 3 years. Bottom line is, I will never look for another place for therapy as this is now my place for any kind of Therapy. Aloha to all at PNW. You made an 83 year old feel like an 80 year old. Lol. Thanks

I went to Premier Physical Therapy in Mill Creek after having had a knee surgery this year for a…read moremeniscus repair. I selected Eli as my physical therapist, and he did a great job, and is really a great physical therapist. Also, the entire staff was excellent, and the facility is large and well equipped. I would highly recommend going to Premier Physical Therapy in Mill Creek.

I scheduled a new patient appointment with a specific therapist and when I showed up for my…read moreappointment I discovered that I was moved to a different therapist. Needless to say I did not keep my appointment so potential patients be aware!

Interesting that there are two different yelp reviews for this place with the other showing…read morenegative reviews. Which I agree with. They only care about making as much money as possible, and Do not show any genuine feelings for a patient who is really struggling.

Tony and his team are top-notch. After my surgery for a fully ruptured quad, every member at…read moreNorthSound chipped in to make my recovery one of the fastest the surgeon had seen. Thank you!

This is my third time going through PT, second time for same issue. I like this place so much…read morebetter than the other two places I've been to in the past. The business is co-owned by two of the therapists and most of the staff is female. They're so nice, welcoming and knowledgeable, and I'm feeling relief after only three sessions. Definitely highly recommend!

They have been so great!! My favorite PT that I've been to! They are thorough and listen. They have…read moreclass 4 laser therapy which is a huge plus for me. The office staff is great too! All around a great experience :)

This clinic's MT is the best I have ever had out of other clinics, MT Five Stars! This MT knows…read morewhat to do, and the results are fairly quick! Everybody works together, including all the staff. Very happy with all the results.

Do not trust this business. Run as fast as you can to another PT company. My son's approved L&I…read moreclaim is now being billed to me. They ask for your personal insurance and a signed document saying you will pay upfront. I explained to them multiple times this is an approved L&I claim and I will not, nor my insurance be responsible. They are now trying to wreck my excellent credit by billing me for over $1200. Each time I contact them they say to ignore the bill, it's a mistake, but continue to bill me. Snakes!!

If I could give zero stars I would. IRG is rude to patients, charges them violating human reason,…read morecancels your appointments and moves them at will and has not customer service. IRG does not care about patient recovery but charging $50 for cancelation when patients are 5 min late. The young staff in the front desk seems very annoyed with their jobs providing no customer service. They do not give you confirmation for your appointments and their text reminder service is always broken. Do not spend your money here, find another place, one that actually cares about patients.

$$ over quality care I had a very good initial appointment…read morewith Dr. Lauren but was then quickly pawned off to an assistant, which felt like bait and switch. I rolled with it, but was never able to get the 2-3 appointments per week with Dr. L that she recommended. Fast-forward to I think I'm making good progress and I get a text saying I can only schedule day-of appointments because I have had to cancel within 24 hour 4 times now. I am am full-time employee and am forced to put work meetings that crop up late first. I then took a bad fall last week and hurt my knee. Rather than ask if they could help with my knee, they did that. Too bad for them as I have great insurance and pay on time.

Love love real interactions amongst all faculty members at Pro Action! Super helpful and…read morepersonable! Hands down best PT EVER!! Thank you for being yourselves!

This place has such an upbeat and fun atmosphere I almost forget i'm there to get tortured ;) This…read moreis my second round of physical therapy for my shoulder, first time at this location. They are all so wonderful and knowledgable. My entire session is filled with princess exercises (and the frequent jocks that come in and put mine to shame lol), massages or ((UGH)) ice therapy. There is also a wandering Dopey pez that I have yet to find. I leave there feeling like I deserve my ice cream cone. Hopefully I won't need therapy again in my whole life, but if I do, I will definitely come back to this place!

Few physical therapists have the knowledge about how to help someone with scoliosis. I'm a 76 year…read moreold and have dealt with scoliosis since I was 12. Scoliosis continues to progress and cause problems throughout your life. Your regular primary physician is likely to send you and your back pain to one of those physical therapists who don't have the needed specialized knowledge to deal with the problems someone with scoliosis has. I found these folks on my own and learned a few new things about my condition and what I should I shouldn't be doing.

I began seeing Gaylin when she was recommended to me when I was searching for treatment for my…read moreteenage daughter's scoliosis. Not only was she a godsend for my daughter and gave us hope and options, I have continued to see her for myself. I have been a yoga instructor for 20 years and Gaylin has helped me immeasurably through various injuries and most recently, with rehabbing a knee replacement. I like to call Gaylin "a brilliant unicorn" of a physical therapist because she is nothing short of magical and her practice is one of a kind, in the very best way. I'd give this practice 10 stars if I could!