My mom and I toured a few different facilities and hands down we were really impressed with staff…read moreat The Grove. They greeted us with warms smiles and were extremely friendly which made us feel welcomed and the rehab team answered all our questions right when we walked in. Plus it looks clean and newly remodeled which made me feel more at ease knowing I want the best for one of my loved ones. Then after two weeks of being here the staff backed up that first impression and the road to recovery was made much easier, I'd recommended this facility to anyone I know!

My dad was really happy there. But when he had a brain bleed, they sent him to hospital without a…read morechart, no one knew that his state was not his baseline and I never received a call until the ER called me. They never followed up with me.

My dad has lived here for a few years. He loves their cooking. He arrived weak and could barely…read morewalk, and now he walks independently. This is the result of good nutrition and loving caregivers who treat their residents as family members. I visited several homes before I decided on this one, because there was a cozy warmth to it. Best decision we ever made.

We brought our relative to this facility when we could no longer care for him at home. Nobody likes…read moreto send their loved one to a care facility, but this feels more like a home. It's an actual house with 6 rooms. The residents come to the living room and eat together, play games, or eat ice cream. This was the perfect option for us.

Yes!! I will always recommend this company for excellent senior care and their staff as well.Great…read moreopportunities for all.

I would like to offer my assessment of Sunrise Senior Living here in Riverside. I speak with a good…read moreamount of experience since over the years Sunrise has provided care to, not one, not two, but three of my family members: father, mother and sister. The first was my father, who was admitted shortly after suffering a TIA. When Amy came out to the skilled nursing facility where he was recovering to interview him, he was understandably apprehensive but her professional presentation helped calm his fears. The registration and orientation process with Mary went smoothly and all our questions were addressed clearly. On his arrival at Sunrise, he was greeted at the door by three of the most compassionate caregivers you could imagine, and they patiently helped my father transition to his new accommodations. Throughout his stay, approximately one year till his passing, he was always afforded the attention he needed. I recall on one occasion when he needed a meeting with a couple of his old business associates, Sunrise reserved a private room for their use, complete with refreshments. It was a small gesture of respect but one that was appreciated. The scheduled physical activities sessions were great and my participation was encouraged. On the night my father suddenly took a turn for the worse and was taken to the hospital for the last time, the staff on duty helped me through the decision to call 911. In the case of my mother, she actually had two stays, once when she was recovering from a broken wrist after a fall at home and secondly when she was recovering from two shattered legs suffered due to negligence at, of all places, a skilled nursing facility here in Riverside, from which she never recovered. During her relatively short stay till her passing, Sunrise provided the upgraded level of care she required. In the case of my sister, she too was admitted to Sunrise, around the same time as my mother, for her own health issues which resulted in her passing 14 months after her mother. In fact, for a while, Sunrise accommodated both mother and sister in the same room at my request. The nurses on site always afforded my sister with an extra level of care, especially since she suffered from Multiple Sclerosis and other comorbidities. As with my parents, they were always available to me for consultations and recommendations. In addition, since my sister had frequent need of off-site medical appointments, the caregivers were always ready to aid in her preparation prior to her transport. Many of the same caregivers, nurses and staff who had worked with my father during his stay and were still there a few years later and so felt a certain special bond with my mother and sister as well. To this day I still maintain contact with some of them. The staff at Sunrise had always provided exemplary support for my family at critical times for which I am forever grateful. It's hard to imagine how I could have managed without them.

I have only visited my brother 1 time, so this might change, however, he was moved there because…read morehis prior care facility was not able to keep up with his needs and he was being repeatedly hospitalized, and the others that lived there would steal anything nice we would buy for him. He's been at CalOaks for a short time and I already see the difference. He is happy, he really likes it there, the staff is nice, food is good and he hasn't had a single thing come up missing. We visited on a holiday and we had a hard time getting onto the property, but I'm taking that as a good sign that it will keep any riff raff off of the property as well. Overall, I'm impressed with the care my brother is getting and I look forward to continuing the relationship.

This place is like a communist facility. leaving elders in their own urine until that Mental…read morepatients asks for help. Amy is hostile and rude and listens to your phone calls with your loved ones, which is illegal. Elder people have rights as well, but Amy placed my mom in her office when I was speaking to my mom. Mom entered with a cell phone as did her husband and both are "Missing". Then just yesterday a cockroach walked up the door and into my moms room, it so discusting. Cal Oaks Senior Living is the worst place, if you love your family member, do NOT TAKE THEM HERE. Not just that they put a married couple in a SINGLES ROOM, and are taking money from both. When I tried to talk to AMY all she does is yell and it is only a matter of time before they are shut down, from ELDER ADULT abuse, to cockroaches to neglect. If I could leave ZERO STARS, I would. This place and staff are just a building with rooms and they do not care about the person only the persons money. RUN is my advice

Having your own room and not lousy food as it mentions in reviews. It's not close to stores to go…read moreshopping

I've volunteered here once and during my time i've seen and heard different residence become so…read morehappy and tell me how they've been taken care of!

My husband received the best care. When he first arrived to the facility he could not walk or…read morestand. 6 weeks later on discharge day he walked to the car Thank you PT therapist. I want to thank Marlene who made the transfer stress free. Marlene has the biggest heart and a true Gem. The Nurses and CNA are amazing and truely care. Your search is over. This place is all you need. Give them a call.

My care there was excellent. The staff were exceptionally friendly and helpful to me. The physical…read moretherapy guys (and lady) are superb and so positive which helped me with my healing process mentally as well as physically. I'll be back to see you guys but not as a patient gonna bring you some good food from my daughter's food truck " DYNAMITE DISHES " ... Ms Kim Walker

Kudos to Mary and Pilar: My experience with Mary has been…read moregreat. My relative has been here for over four years, and Mary has spent a lot of time helping my relative (and me) getting SSI and other paperwork sorted out, along with assisting us with various other matters. She is overseeing (approximately) 125 residents, I think she is doing an awesome job. She takes the time to talk to my relative and make sure he is matched with the right roommate, and meal companion which is very important. Pilar, who used to work in the assisted living facility, was also great. She was very proactive in transferring his medications from another facility and pharmacies. Even though she moved to a different position within the facility, she always takes the time to chat with my family member. My relative enjoys living there, participates in the activities, and enjoys hanging out with the new friends he has made. I also want to say that the staff works hard to maintain a great place for all residents to live

My brother-in-law has been a resident in the assisted living side for nearly three years, and our…read moreexperience has been consistently positive. The staff does a great job caring for the residents, with Pilar and Mary standing out in particular. Mary can be direct, but she knows her job thoroughly, runs a tight ship, and gets things done. Pilar has also provided dedicated, reliable care throughout his time here. Judging the character or competence of the staff based on appearance is completely unfair. Having tattoos or body art doesn't make anyone less capable of providing quality care. What matters is the work they do, and this team consistently shows up for the residents. The facility is consistently cleaned and well-kept. In nearly three years of regular visits, I have never seen bugs or pests in his room or any of the common areas. The staff works hard to maintain a good environment, and it shows.

My Dad had a major stroke and was taken from the hospital to Extended Care. It was very emotional…read morefor us and we had many questions. Everyone was so kind and caring and supportive. When we hit a bump in the road it was immediately taken care of and we are grateful for the loving care to our Dad. Thank you, Adam, Obi, Trevor the Nurse's and Caregivers who are angles sent to help us! May God Bless each of you! Darla & Mary

Earlier this week I received a visit from a young man named Trevor who said he was the hospital…read moreadministrator. He had read my first yelp complaint and assured me everything here is not as horrible as I think it is but from now on if I have an issue to call the main number to the facility and ask to be transferred to his voicemail and leave a message. Since then I have left him messages on 3 different occasions for 3 different issues for pretty much zero resolutions. On this past Tuesday I was transported on a gurney 1 hour each way to my dialysis in hemet. The trip was brutally painful. When i got back I told many nurses, office staff and even made several calls telling whoever would listen (or who I THOUGHT was listening) that I refused to make that trip again. My left collarbone and arm are broken along with my left hip. I have a pressure sore on my tailbone. Laying on a gurney in a bumpy transport van for 2 hours total was more than my broken 70 year old body could handle!!!! I only go to dialysis Tuesdays and Saturdays so I figured in the 4 days in between one of the many people that work here could have relayed the message to this "hospital" and the transport team I would not be going today to dialysis. At 3am transport came anyway. I apologized to them for making a wasted trip and now my anxiety is once again through the roof. Long story short I did what Trevor the administrator told me to do. I called the facility and asked to be transferred to his voicemail to relay all this information as HE REQUESTED! They refused to transfer me and the nurse came back to my room to tell me they cant transfer to his voicemail because his office is locked. Now I'm no brain surgeon but, HUH???? I've had more anxiety this short week here then I've had my whole life. I am full of anguish and depair, and on top of everything physical pain. Since I know Trevor reads yelp before checking voicemail I believed this follow up would be a quicker way to get my point across.