Very unprofessional. Suggested unnecessary work to be done when I had no issues. Very argumentative. A very disorganized office from day 1. Denied my request for a tooth repair. I would never recommend going to this office. I should have read the most recent review, because that was my experience also. I would give 0 stars if that was an option. read more

Friendly and professional. I had my initial tooth cleaning and exam and x rays and I'm coming back for the repairs needed on my teeth .

Great dentist friendly and caring. I have been going to her for long time & she became my friend. i can truly recommend her, go for it

Not a good Medical professional. Very argumentative Dentist. Doctor did not explain what work needed to be done. Did not take or want patient word feedback, it has to be her way of wordings. She is not a conversational person, very demoralized. We were not able to make plan for service needed. Her receptionist and her does not communicate to each other; she said she have no time to talk to her receptionist. By the way, they also wanted payment in advance before any service done. Their bathroom is terrible too, You can not call the office to talk to a human, always a recording, then you wait two days or so before you get a return call. read more

I had a great experience with my initial cleaning and filling with Dr. Francisco and staff. I tried this dentist after I had botched dental work and extra fees charged to me by my last dentist. Not only was the staff here professional, but courteous and fast. Dr. Francisco fixed the old filling I had, and I didn't even feel the numbing injections, or have any issues after the filling was completed. read more

Read Yelp review and choose her as my dentist. One old big piece of filling on the side wall of a tooth fell out, so I visited her to have it fixed. However she fills a minor cavity on the chewing surface instead. So I have to make another appointment to have the original problem fixed. It is not a big deal to fix extra problem. So far so good. The nightmare happens, first when I floss, a small piece of filling falls which causes rough edge. So I visit her again and she smooths it. Still not a big deal. Then after a week, the whole piece of filling falls when I floss which causes very uncomfortable experience. Make another appointment to redo the filling. However after the filling, my tooth is very sensitive. When I use my finger to touch the filling part, I can feel it is loose. So I know it is not bonded to tooth correctly. So I visit her again and explain the problem. She tells me her fix is good and nothing is wrong. Today I visit another dentist and he finds the filling is loose and he easily pops up the whole filling part. After the fix, my tooth is happy now. read more

She's been our family dentist for 20 years we've moved from sf and now we're in the east bay, I don't mind the drive because I know she will take care of me and that's very important... read more

I had a ton of questions. Dr Francisco answered them all with grace. My financial questions were answered in great detail by Gabby. I am very pleased with the whole process. read more

She was very professional and polite, I'll definitely come back. Specialist in cosmetic dental procedures as well. You wont be disappointed read more

Irma Francisco, DDS - Front of entrance. - General Dentistry Near Me - San Jose, California

Great dentist, very personable and communicates well. She listens to you and works with you to come up with a dental treatment plan. Office is clean and well sanitized and she has a great team working with her. Definitely recommend Dr. Francisco! read more

Dr. Francisco and her office staff are absolutely gems. We have had a tough time finding a good dentist in the last few years. Finally, we have found someone who makes sense speaking about the care we need. Her work is exceptionally good and her prices reasonable. We feel so blessed to have found her! Bob and Judy Z read more

I absolutely hate going to the dentist, but Irma makes it so comfortable for me. She's so nice and easy going. I've been coming here for the last 2-3 years and I've never had a bad experience. I'm never going to another dental place, unless I move. The women who work here are very friendly too. Thank you to everyone who always makes my visits awesome and relaxing! I know this can be a difficult job especially if people hate or are scared of going to the dentist. Give this place a shot and you won't be disappointed! read more

This was my first visit to a dentist office in YEARS. I didn't know what to expect going in. I was pleasantly surprised by the friendless and comfortability I received - from reception, to the dental assistant and Dr Francisco herself. She walked me through the care I would need for my specific problems and also referred me to a specialist for things not offered there. Adriana was also super friendly and wonderful. Will definitely be coming back here for all of my dental needs. read more

Gentle, Compassionate, Easy to talk to, Understanding and Professional. For someone who was once afraid of Dentists, I happily march into Dr. Franciscos office with full confidence that I will be treated with absolute care. I definitely recommend her and her staff. Im staying with her and Im very happy to have found her office read more

Great dentist and dental staff. Very friendly and easy to talk with. Very accommodating with my crazy schedule. Highly recommend for all your dental needs! read more

I originally wasn't going to write this review based on the one horrible experience I had with her ineptitude ability of doing crowns properly, but I've just discovered that this is not all I have to complain about her so the gloves are off. I first went to her for an old crown that had finally fallen out. It was soon very apparent to me that she was not capable of replacing this crown without it falling out 3 more times in a year's time. She kept replacing it and it kept falling out. I paid her a LOT of money which was a waste because I ended up having to go to a whole different dentist to get the job done right which also wasn't cheap. Because of her ignorance, the crown ended up costing me out of pocket over $1400.00. That doesn't include the portion that my insurance covered and paid her. Now get this...while I was going through this nightmare with her, she had informed me that I had 9 cavities that needed filling. It was not on the top of my priority list so I didn't do anything about it up "until now", at my new dentist (not the one that fixed her screw up last year) that I just started seeing. I admitted right off to him that I had been very neglectful and that I had at least 9 cavities that needed filling, possibly more since it had been a few years since a cleaning and I was told by Dr. Francisco that I had those 9 cavities. Low and behold, my new dentist does a full exam and x-rays and then says to me "You only have 3 minor cavities, not 9". As you can imagine after hearing this, I was now looking forward to writing this review about Dr Irma Francisco DDS. Not only is she incompetent, but she's also out to empty your pocket book. read more

She got upset at me for asking which tooth needs filling, said why I want to know, how is it going to help me.

I have been seeing Dr. francisco since I was younger, in my teens. No mattee where I moved with my family, We had always gone to her. She is a very warm and caring doctor and has always had a great professional, but caring personality. Her office is located in the small corner of the shopping center and is small, but welcoming. The reception staff is one of the best - always willing to squeeze myself or my fiance in if I need to, and have always been great when explaining billing issues. The hours are incredible as well - they are open as late as 7 pm on business days and have great weekend hours as well!! The RDHs are fantastic. They are always quick and very sweet. Light handed and always explain procedures if you need it. Dr. Francisco is perky and fun to have as a dentist, I consider her as one of the best, as she's always been thorough but quick, and light handed, and is great at what she does. She will take her time to explain anything you need to understand and make sure you walk out confident about the service you have recieved. I miss her and her office terribly, as I am not located in the east bay and can no longer travel to san jose - but I had been for quite sometime until I found a new dentist here in Fremont. But go with Dr. Francisco - she is one of the best dentists out there! read more

I took my elderly mother to this dentist for a cleaning and a partial that was broken. They sent it out to be repaired. It broke again the next day. We had it repaired again. It broke again. When I went back to pick it up the second time, she told me "not to bring her back again" that she "didn't want to deal" with my mother's dental problems. I was shocked to be told that. Very unprofessional. If you are unable or unwilling to help a customer, perhaps you should nicely refer to someone who could. Not just say, "don't bring her back her". AWFUL! read more

My friend asked me to give Dr. Irma Francisco a try because I was complaining of a lose tooth and among other things that was wrong, went wrong inside my mouth. Let me make it clear that I have a dentist that I go to for 15 years and I decided to give Dr. Irma Francisco a chance, and, again, let me make it perfectly clear that I did not make a bad choice. How can I describe her, "Compassionate, Professional, Caring and Personable." Can't find a dentist that is so caring throughout the procedure and made me very comfortable. I am just sorry that I didn't meet her sooner. I'm very glad my friend introduce me to her and going forward she will be my dentist. Her entire staff are so awesome, and very friendly! I highly recommend Dr. Irma Francisco, very professional, caring, compassionate and very personable. read more

At my old dentist, even when I had an appointment, I was always made to wait for 10-15 minutes before I even got to sit at the chair. Not at Dr. Francisco's office! I always receive the best and speedy service. The staff is extremely nice and helpful and always answers my questions or provide tips/suggestions for improving my dental health. read more

Love Irma and all her employees! I've been coming here 2+ years and have always been satisfied. I'm sort of a baby when it comes to the dentist but Irma has soft hands and I'm never left feeling pain or discomfort. She always asks if I'm okay and makes me feel at ease. The wait times are fast and the front desk receptionists are friendly and prompt. I'll always come back here for all my dental needs. read more

Fast and excellent service! All of the staff here are wonderful and great at communicating. The dental cleanings are through and quick. I've never had to wait more than a few minutes and so far have been here three times. They have a TV in the lobby and near the dental chair. All of the equipment is very clean and the work is quality. I really enjoy the cleanings here. My insurance really recommended her too. read more

I recently had treatment at this clinic; I was so impressed and grateful i felt like some feedback was in order. As a traveler here in the US - I was unsure what would be the procedure if I were to need healthcare. I was really hoping the day wouldn't arrive - but it did, and I needed a crown fitting as well as a huge chip that needed attending to on my front tooth. Luckily, a good friend recommended Dr.Irma and her clinic - and so I spoke with her and asked about the possibilities of some urgent treatment. Not only was I seen to immediately, I also paid an unbelievable amount of money. All labour costs were discounted and I was only charged for the crown itself. A HUGE saving; I mean huge. The treatment was professional, swift and the staff were friendly and kind. The service went the extra mile - I even left with free toothbrushes/paste and a number to ring in case any other dental issues arose. I knew I could return if I had to. I now have a invaluable contact here in the US, and a beautiful gold crown. My smile? Well - I can't stop?!! And I smile wide when I think of Dr.Irma and her staff and the way they looked after me. The best thing about San Jose? Dr.Irma's Dental Clinic..... read more

Love dr f she is kind and very knowledgeable she has a warm heart and her staff is so professional esp the lady with the fabulous nails she is so sweet and very professional great time I cracked my tooth a tad had a sharp edge on it n was killing my tongue she made it all go away. So don't hesitate on your dentist needs and who you gonna call Doctor F. read more

Dr. Francisco was great! Her staff was incredibly friendly, polite and knowledgeable. Dr. Francisco is so sweet and was very helpful in my visit. Happy to have found a dentist that I don't dread having to go see. I'm not from the San Jose area so it was quite a drive to come see her. But I have to go see a specialist and she was glad to call through her network to find someone in my area and provide me with their information while also making sure they were going to take good care of me. The personal touch was very much appreciated. read more

I am not a fan of the dentist... but.... I am officially in love with this dental office. As much as anyone could be about to get work done. My son has been seen once and I have been in twice. They made us feel SO comfortable and they are all SO kind. All of them! It's a blessing that we found them! Dr. Francisco is so gentle and compassionate. She doesn't just plow through like a robot like other offices I have endured. She actually cares and it really shows. I absolutely recommend this office! The flexible hours are a lifesaver since I can avoid asking for time off of work to be seen. My son goes willingly... heck I go willingly! That says a lot, trust me there. Update: I decided to wait to update this post just in case I had to go back. Luckily we shifted our coverage so we are free to leave. That being said... my last 2 visits were a solid no for me. Front desk ladies are nice, techs are nice.... that's why I left 2 Stars. It was Dr. Francisco's care that has literally scared the shit out of me. NEVER get in her chair if she's rushing. I needed two cavities fixed, so I made an appointment to get them taken care of. She injected me with numbing stuff, waited maybe 3-5 minutes, then went in with the drill. I WASN'T EVEN NUMB. She didn't ask, instead seemed surprised that I wasn't numb since I kept shaking from the pain. So she just kept giving me more drugs flustered/frustrated. Left me laying there a couple times to work on my neighbor... it was horrible. It felt like a mill... get um in...rush um out... collect. Worst part (if that wasn't enough) is that my cavities didn't get fixed. So now I have to go to a new dentist to fix whatever this dentist collected money for but didn't fix. I'm dreading it. I didn't lie in my first review. But that was prior to the heavy work. I loved her hours, it's a shame. I'll never return. read more

I've been a patient of Dr. Francisco for more than a decade now and glad to have been with her since then. Dr. Francisco is very accommodating and will work with you if dental insurance fail to cover the rest of the bill. She's always there when I needed her and appreciated her more when I had an emergency one time and needed my tooth fix before I go to work; I called her early in the morning, told her about my emergency and she agreed to meet with me and open her business even before her office hours! Couple of miles away from my place but I'm willing to travel just to see Dr. Francisco! Highly recommended. read more

First of all, I'd like to add the inconsideration of the customer's time as waiting times are ridiculously long. Second, after the anticipated wait, she only took 10 minutes for an examine, cleaning, etc. Take it this is not the first appt. this has happened. Another incident involving a filling placement occurred where multiple fillings have fallen out over a short period of time. A lack of attention to detail is to say the least. This woman is just plain in it for the money, watch out for her suggestions, you might not have the cavities she so called says you may have. Future advice: save your money for a better dental office, this is garbage. read more

My husband had his first appointment today with Dr. Francisco and he was very happy with the experience. He said she was very friendly and personable. I will be booking my own appointment soon read more

Dr. Francisco and her whole staff are amazing. I had not been to the dentist in a very long time, everyone there made me feel very comfortable and are very friendly. The hours are extremely convenient and they were able to help me find a financing option, since I have no insurance. I highly recommend Dr. Francisco for anyone looking for a dentist! read more

Dr Francisco does really great work and is very concerned with your comfort. Shes a great Dentist but an even nicer lady. Shes been my doctor since i moved to this area in 06! read more

Got to our First appointment at this location. We got there on time. After approx 10 min the doctor comes out and talks to the receptionist. The receptionist lets the gentlemen next to us know that they are behind and that it will be another 20 min to be seen. Then addressed us and let us know it will be another 45 min wait for us. (Which we didn't believe since the gentleman was upset and said this always happens he always has to wait a long time) She also asked if we wanted to reschedule or wait. We left and didn't reschedule. Be prepared to wait or be asked to reschedule even though YOU were there on time. read more

Very accomodating when I called to inquire... I was able to get an appointment for my kids right away... Love the Text confirm and reminder of the appointment! Today my kids had their dental check and Teeth cleaning done... Dr Irma Francisco and her staff are very friendly and professional... Dr Irma Francisco took time to explain the proper way of brushing and flossing to my kids... Its better when they hear it from the dentist! Great experience! read more

I'm been going to Dr. Francisco for a little over two years and I've had nothing but positive experiences. I rate her as delivering the gentlest and most pain-free cleaning/filling experience out of the three dentists I've used regularly in the last 6 years. I also give her high marks for professional competence since my teeth have been doing great since I've been visiting her. No cavities in my last visit, yay! read more

My family and I have been going to Dr. Francisco for years and have had nothing but the best dental care. I would highly recommend her as your next dentist. Great dentist and great staff! read more

I stumbled across Dr Francisco when I wanted to whiten my teeth almost 10 years ago. Since she was very friendly and close to home, I decided to make her my permanent dentist. She has been doing exceptional work since then. I have NEVER had a problem with the work I've received, nor the people who work there. I actually look forward to going to the office since the people are so friendly. I always get complements on my smile because she takes such great care of my teeth and she gives me such great tips. Take me to jail if you like, but I'm TOTALLY SATISFIED!!! Thanks Dr. Francisco and team! Keep up the good work! read more

I highly recommend Dr. Francisco. I am very hesitant to go to dentists, due to past experiences of where the vast majority I have dealt with were all about the money. Not so with her. I took advantage of a promotion for a check up and cleaning. I had no complaints with my teeth but felt that a dental check up and cleaning would be a good idea to do at the end of the year. Her staff was friendly. She did the actual cleaning. I cannot remember the last time a dentist actually did the cleaning. She was very caring and said I had nothing wrong with my teeth. I will go to her again and have already highly recommended her to family and friends read more

My family has been coming here for nearly 10 years and not a single complaint. All the assistants and Irma are so nice and continue to do their best every visit. I am never disappointed. Thank you for all the past and future teeth cleanings. read more

Thanks to Dr.Irma Francisco! She did an incredible job to my teeth,I thought I would never smile again!