Too many hidden charges. Kept getting emails saying i owed x amount of dollars after I had already…read morepaid a large amount for the procedure. Now they want another xxx dollars for a follow up visit. They should tell their patients follow up visit aren't included in any of xxxx dollars you pay at the previous appointment/ procedures.I guess if you don't have insurance they will get you.

They are all polite, caring, and competent. They got me in immediately when I had an emergency,…read moretoo. Very glad I found them. Amber Wilcox seems to have an intelligence that goes everywhere. She knows what questions I have but have not asked, and answers them. Out of consults with four different dermatologists, she is the only one who anticipated and answered everything.

Dr. Benjamin Gonzalez and his staff are outstanding!…read more It is absolutely necessary to take care of your health needs, and to stay on top of yearly checkups, and when you're not feeling well. They do take walk-ins, but appointments are recommended. Ms. Jessica Hinson is one of Dr. Gonzalez's PA's, and she is amazing! She listens, and takes her time. I never feel that she is in a hurry to get to the next patient. When blood work is needed, it is convenient because they have a lab on the premises, you don't have to arrange to have it done elsewhere. They also can do EKG's if necessary. My entire family has all their health-care needs taken care of at Family Medical Associates!

I have been a patient of Family Medicine for more than 32 years. During that time, I received…read moreoutstanding care from Dr. Gonzalez Sr. and Dr. Rojero. They knew their patients, listened to concerns, and provided prompt, efficient service both in person and over the phone. Unfortunately, the level of care and service I have experienced recently has declined significantly. On multiple occasions, I have spent 15-20 minutes on hold after being told, "I will be right with you," only to continue waiting with no resolution. For a patient who is ill and seeking medical assistance, this is both frustrating and unacceptable. More concerning is the quality of care I received during my most recent illness. I was seen by a nurse practitioner who was unfamiliar with my medical history and appeared to dismiss my concerns when I failed to improve after taking a Z-Pak and benzonatate. Throughout the years, I have repeatedly explained that benzonatate has never been effective for me. I am asthmatic and have a history of developing bronchitis and pneumonia, making respiratory illnesses particularly serious. Eight days after my appointment, my condition had worsened considerably. My lungs became so congested that I struggled to breathe despite using my nebulizer. My coughing fits intensified, causing headaches, shortness of breath, and significant discomfort. That day, I called the office three separate times seeking assistance and possibly stronger medication. Each call involved the same lengthy hold times, only to be told that someone would see whether the nurse practitioner would respond. No meaningful assistance was provided. Out of frustration, I submitted refill requests through Walgreens for my cough syrup and the Z-Pak. The following day, I called again and was informed that the nurse practitioner recommended an over-the-counter cough medication. Frankly, I found that response unbelievable. If the prescribed treatment had already failed, and I had been seen only days earlier with worsening symptoms, recommending an over-the-counter medication seemed dismissive and completely disconnected from my condition. Not surprisingly, the refill requests submitted through Walgreens were denied. At this point, I feel as though I do not matter, not even as a patient number. I should not have to repeatedly chase medical attention when I am clearly ill and struggling to breathe. Whether the practice is overwhelmed with patients or facing other challenges, the treatment and service I have received are unacceptable. I pay for medical care and expect a reasonable level of responsiveness and attention. Even if the services were provided free of charge, patients deserve to be treated with dignity, concern, and professionalism. The care I have received during this illness has fallen far short of that standard. I hope this feedback is taken seriously and used to improve both patient service and patient care moving forward. Hilda

Lilliana is the best injector I've ever had. She is so professional and knowledgeable. She is not…read moreheavy handed and really knows what she is doing. I won't go anywhere else! Valentina does the OxyGeneo facial which I would highly recommend. The OxyGeneo is similar to a Hydrofacial but does so much more, with better results. They both have made my face glow! I highly recommend them both.

10/10 My goodness, I was greeted by a beautiful young lady with absolutely flawless skin. She took…read moreme right to the room on time and asked the usual questions. It's nice that the one performing the treatment is the one asking the questions and getting to know me and my skin concerns. Well, I cannot speak more highly of Valentina. I don't know what kind of magical molecules are in that OxyGeneo facial but I couldn't be happier with the results. This is how you should feel and your face should look when you get a good facial. I also really appreciate Valentina's bedside manner. She made me super comfortable, easy conversation, but most importantly she took cues from me when we got about half way in when I had become completely relaxed, so she let me enjoy the rest of the treatment listening to the calming music and I'm pretty sure I nodded off into the magical land of "please make me look younger" dreams. I woke up to dewy, glass skin. The office and room are clean and the other BeautyFix personnel are friendly as well. I wish I could go see Valentina every month! Thank you so much, gorgeous!

Doctor is fully capable. Staff is polite. I arrived in time to have all my questions answered.read more

It was my first time here, and I waited over an hour to be seen. The waiting area was very small…read moreand overcrowded. I was told the doctor was running behind, which explained the delay, but the long wait and cramped waiting room made for a frustrating experience. When I got to finally speak to dr he seemed like he was in a rush and didn't seem like he cared at all. The front staff and assistant were great and friendly.

Excellent! Medical staff is both knowledgeable and…read morecompassionate and provide a wide range of in-home services. A true health care partner. Office staff is exceptional, particularly Wendy.

I was very impressed with the efficiency, friendliness, and professionalism of Dr. Hernandez's…read moreoffice. This was my first appointment and the whole staff made a very good first impression.

I recently had surgery here and the entire staff from the front desk to the OR were amazing and…read moremade me feel so comfortable. The nurses and medical assistants are so sweet and gentle. I've never gotten elective surgery before but they made my first experience perfect. Gracias Doctor Agullo y las enfermeras para todo

This business has a location on both sides of town making it convenient for everyone. They things…read morethey can do today are mind blowing! If there is something that you would like to improver- don't wait, life is too short! Make an appointment and their very friendly staff will make you feel relaxed and at ease.