I have worked with Iron Eagle for several years as HOA president, ACC team leader, and head of the pool committee. I have greatly enjoyed my work with Kathy Johnston, owner, and Amber Holtz who were always attentive to any question or concern I had and worked with me on a prompt and professional level. I would like to give a particular thank you to Amber Porter who was recently assigned to our HOA as our principal contact. Amber has been quick to respond to questions and concerns, has been both friendly and professional, and has made a real effort to be visible on the property and seek cost-effective solutions to problems. This attention to our HOA, across town from their office, has been greatly appreciated! read more

The AC unit in my house was out for 2 weeks in 100 degree heat, and management made no effort to reach out with help or provide any portable units. During this time we were forced to by a portable unit for my room to make it livable, where my roommates had to sleep on my floor. As a result of this out electrical bill was also substantially higher. We reached out to management to ask for a rent adjustment because of the money spent to get a portable unit as well as to compensate for the fact that our house was not in livable conditions for two weeks. No conversation was had and our plea was promptly denied with no apology or sympathy. Would not recommend this business at all. read more

I have been property owner in Idaho since 2005 and have used Iron Eagle Property Management exclusively. They are great! Reliable, fast acting, follows through, easy to read reports, timely answers, caring employees, are just a few words that comes to my mind when describing my dealings with them. I have dealt with many other property management companies all over the United States and Iron Eagle has always rank as #1 for me. read more

I would not recommend Iron Eagle PM based on my experience using them for the last 3 years to rent out a home I own. Nearly impossible getting a response from anyone by email or phone. When you do get a hold of them, they are snotty and rude. (They have a guy working there who's decent and kind) My tenants moved out early April, the cleaners that Iron Eagle hired, had to come back three times from stuff they missed and still left dirty streaks down my living room wall and floors were a disaster. Iron Eagle had staff do a walkthrough (without me approving) and said all was clean and good to go. Not the case, hence the cleaners having to come back two more times. Also, had to call them in due to outlets not working, soap dispenser in the kitchen broken and a leaky faucet in one of the bathrooms. This was a pain in talking with them, as I got the run around and finally a maintenance man was called. Took him a few days to come and fix it, but he did a great job. I called to ask questions about getting their lockbox picked up and I could hear the owners daughter yapping away saying how ridiculous it was getting because the cleaning wasn't done to my satisfaction. When someone moves out, a home should be cleaned properly and ready for the next family to move in. Am I wrong?!?!?!!!!! On top of that it's Memorial Day weekend and my neighborhood pool opened and we're not able to use it because they didn't return our pool key to us when they dropped off the house keys. Upon many emails, with no response, I called and was told that management was out until Tuesday and I'm out of luck. Like, really?!?! In my opinion, Iron Eagle property management is out for the money and has no care for the homeowner or tenants renting. DO NOT RECOMMEND. read more

Iron eagle Property Management is always reversing our rent we paid on time so there are late fees, violating our contract by not giving us maintenance forcing us to use our money out of pocket. Overall terrible management company highly don't recommend read more

This company is the worst company I have ever dealt with. Nasty attitudes in this office when dealing with Amber or Kathy. They manage our hoa and have done nothing but make promises that they don't follow through on. They won't even tell you how to get a hold of hoa officers! I wouldn't deal with this company if they were the only company that did what they do. If negative stars was an option, Kathy and amber with this company deserve them in spades! This company has no idea what they are doing and have no problem with violating Idaho laws as long as they get their check. Attitude. F- Follow through. F- Professional. F Knowledge of laws. F- Value F Prior reviews say the same, believe them! The 5 star review is from an employee. read more

The 2 star review here and the 3 star review on google are justified. I rented with them for almost 2 years and would give them zero stars if possible. read more

Our HOA has contracted with Iron Eagle Property Management for several years and our board could not be happier with the services received. Kathy and her staff are readily available to discuss issues, which are promptly resolved. Additionally, Kathy and her staff have a plethora of knowledge, which greatly impacts the functioning of the HOA! The contract fee is beyond reasonable, considering the wide array of services provided. Kathy attends board meetings and provides significant feedback. Overall, I would highly recommend Iron Eagle Property Management for their knowledge, reliability, accessibilty, and reasonable fees. Furthermore, Kathy and her staff are friendly and demonstrate highly developed communication skills, which is greatly appreciated when deaing with difficult residents. Thank you Kathy and staff for your excellent service! read more

Would not recommend. The place is falling apart at the seems. They are very stingy when it comes to fixing the issues of the house regardless of the danger they bring. My ceiling is bowing in completely with cracks stretching across the whole room as well as all other rooms in the house, which they tried to paint over. There is also a giant non obscured window right in the shower where neighbors can see us perfectly while showering. I tried to have these issues fixed and they blatantly ignored both of them. They raised the rent on me after first year and have ridiculous standards on the lease. My front door has cracks in it that show broad day light with about of inch of space between the door and floor. Can't wait to move out read more

Iron Eagle Property Management - Property Management Near Me - Meridian, Idaho

Always treated with respect and great follow through with any issue I have had. I have been a tenant for over three years and have never had a negative experience with Iron Eagle. read more

RENTERS, BEWARE. Easily the most frustrating, horrific experience with a property management company that I have had yet. During our time occupying an Iron Eagle property, communication was minimal to none - and short and unprofessional whenever it occurred (as you can even see in their responses to other reviews). Prior to us moving in (following the eviction of the prior tenants, which we found out about by the tape and letter on our door when we checked out the place a few days before moving in), the front hallway light fixture was missing, there were no rollers installed for the closet doors, the walls were water damaged and in poor condition, and the shower rods were already falling out of the wall. Yet, Iron Eagle used over $500 of our deposit to pay for all of the above. Now to get specific about our particular unit (located between Franklin and Emerald, Curtis and Cole). The wall heaters would smoke and smell because of the years-worth of dust and pollutants that had gathered. We had to replace the filters on the wall air conditioning unit ourselves (as Iron Eagle said they would not do so), which ended up still not working. It ended being 98 degrees inside the unit during the summer days, even though we had window film on the windows in addition to curtains. They also advertise the fireplace, but you actually cannot use it. They were fine leaving a burnt log and a sooty wall upon our move-in though. For these specific reasons, this unit (and I wouldn't be surprised if it is similar in other Iron Eagle properties) is extremely unsafe for nonhuman companions, children, and asthmatic individuals. You can forget about decorating because there are many coats of paint, and they will peel off of the wall because the paint drips off the wall. There is a tree that grew out of the side of the house, and it was our responsibility to cut it down even though it was there prior to us moving in. The faucets dripped and the toilet was damaged. They advertised an in-unit washer/dryer on the unit posting, but we ended up not getting them. We had to find off-property laundry services that we had to pay for in order to do our laundry. From the molding cabinets and cigarette-stained bathroom counter to the stained windows and sticky doors, the filthiness of the heaters to the nonexistent air conditioning, the short communication to the ghosted emails, the broken and ripped window screens to the stained glass that we got charged for, and finally the raise in rent with the new year: the specific property and our experience with Iron Eagle was both a physical and mental health hazard. -1/10 would recommend. read more

Jovonna's follow through on tenant requests is AMAZING! I am new to renting & after some of the negative reviews I saw in regards to Iron Eagle (after I signed lease!), I didn't know what to expect. Shortly after moving into the apartment, I sent three separate maintenance requests. All three were handled promptly & Jovonna even called to make sure the work was done & that I was satisfied. Her outstanding work ethic will definitely be an asset to Iron Eagle Management and future reviews of the company. As a tenant, I feel confident that any future issues that may arise will be handled in a timely and professional manner when working with Jovonna. read more

I have called for two years regarding a property next door to me. The property was purchased 2 yrs. ago. In pristine condition, now yard not mowed or watered, trash, 5 dogs, 4 bedroom that they rent out rooms. They state if a home front yard is not taken care of they have a service to do this and charge the home owner. They tell me it is a process, seriously? I have tried to speak with the home owner, they will not have any thing to do with that. Yesterday one was walking from the home with a AR 16 and rifle, just walking around the corner. Where he was going, who knows. My rating is zero, I am filing a complaint with the BBB, they need to hold up to the contract they issued. I am fed up!!! read more

This property management along with relic property management(same company fun under two different names) are criminals. After moving out of one of there properties they proceeded to charge us completely unreasonable and unwarranted charges. I requested multiple itemized receipts so I could see what we were being charged for, and they absolutely refused to provide us with it any details. Instead they've now sent us to collections. The sad part is the amounts don't even match. This company is a huge joke that will rip you off any chance they get, very greedy and rude. If you can avoid doing business with them you'll be way better off. read more

Iron Eagle Property Management - The address listed for the handy man business that supposedly did all the fixing of our property. SHADY! - Property Management Near Me - Meridian, Idaho

a lot of problems. there management of apartments is so bad, they knit pickey. they wont let you store bikes anywhere besides inside your apartment, not even under the stairs out of the way of walkways and out of residents ways, they will try and hit you with any violation they can think of to remove current residents, out of there homes, blinds could be broke, to much stuff on your porch, news flash those are not my blinds there yours. also charging residents a upcharge to match the deposit, to match the current rate you would charge someone just renting, so more money out of resident's that already have a residency. its wild that people like this exist. corrupted. evil. also the people that gave anything higher than a 2 are paid to write a review. or the owners. read more

NO STARS!!! DO NOT RENT FROM THIS COMPANY! Very rude people in the office (Cathy) who will hang up on you if she doesn't like what you say. Continually asking for inspections when not needed. Will not accommodate you for any reason so you may as well kiss your job goodbye because you have to request to much time off for these so called inspections. Unwilling to do anything!! Please save yourself from the stress of this and find a company that actually wants to have excellent renters. Update to original review: heard from a former tenant going through a domestic violence case where Iron Eagle sided with the abuser and sued the victim. Seriously disturbing! Preying on victims is horrible. read more

Terrible customer service in person and over the phone. Any slight disagreement, and they get all snooty with you and try to hang up. They give you the run around and never give you straightforward answers. They are dictators, there is no way to appeal anything with them, it's just their way. Where we live, our patio is considered community property so we can't have like box sit out there for more than a day, they gave us a 'NOTICE' when 1/4 of our bike tire was touching the grass. They don't allow recycling, a fellow neighbor of ours got in trouble for recycling. He had some boxes outside. HIGHLY DO NOT RECOMMEND living with and through these people. read more

These guys are amazing. Their team is not only amazing, but they are completely trustworthy and a great option for property management in Boise and the Treasure Valley. As a homeowner, I can say they provide excellent care and I trust them to treat my property as they would their own. Highly recommend! read more

Do not rent from these liars and crooks! They will try to trap you into paying more for rent when you renew and if you move out as I did you will not receive your deposit back and any response to this will be more lies from them! Also never fixed any issues I requested and violate fire escape laws. Don't take my word Read other reviews read more

Iron Eagle has gone above and beyond to meet all of my needs. Kathy and Amber are absolutely wonderful, and they are very attentive to making sure the property receives the attention it deserves. I highly recommend them, whether you're looking for a team to trust with your investment or are looking for a rental with a property management team that will do right by you. When it comes to tenant and property owner needs, the team at Iron Eagle is a step above the rest! Thank you to the team for being so wonderful! read more

This team is absolutely amazing! They went above and beyond for me to get into one of their apartments. They were always so nice and friendly on the phone, I felt like I was talking to a friend not a business. They called me almost everyday while they were going through our application and let me know if they needed more paperwork or any more information. When we got accepted, they called and I could tell they were genuinely happy for me and not just in it for the money. I love how quick they were to answer any and all off the wall questions I had. They are a great company! read more

Very rude staff especially when encountering maintenance issues, they're very stingy and slow to fix home issues for tenants. I do not recommend! read more

The customer service here is ridiculously poor, and unbelievably rude. The properties feel very cheap and dated.

Absolute shit. These are the rudest people I have ever had to deal with. All they care about is money. They are all sweet and smiles when you sign papers but dang do they take that mask off when they do that walkthrough. Don't expect to get your safety deposit back with these people. Unbelievably rude, snobby, and leechful. read more

Slumlords to say the least. Rental property had kitchen sink break 3 times, microwave broke, washer/dryer broke, heater broke during winter and more. Landscaping never done front or back. Management is rude and quick to point fingers. See ripoffreport.com for more evidence. These people prey on renters with no mercy Don't be a victim! read more

I have rented a home in Boise from this Management Company for 3 years now and they have been very professional and personal! Anytime that we've had an issue to this point at the home that we rent, they've always responded promptly and resolved our issue. I would highly recommend this company and I appreciate the entire staff! Thank you! read more

Where do I start... we lived in a house that Iron Eagle Property Management was responsible for and I wouldn't recommend them unless they are your absolute last option. The house we moved into had carpet that was stained and looked gross. The cabinets and counter tops were old and dinghy. The windows were permanently streaked and old, lacked screens so we couldn't open the windows on nice spring/fall days without letting flies into the house. Why would we move into a place like this you ask? We we're finishing up college and needed a place to stay. Over our first year we did our best to clean the property up, fix things if they needed to be fixed and always paid rent on time. When it came time for the lease to be renewed, we got a letter saying your rent is going to be increased by 100 dollars. The management company had done absolutely nothing to merit increasing rent. No screens had been fixed like we requested, no nasty carpet from past tenants replaced, the same old cabinets and same old counters with grout that hasn't been white in years. Yet they hiked the rent up on us. When we rebutted the rent increase, the owner (Kathy) told us that the owner of the property wasn't even breaking even on the property and that's why the rent needed to be increased. Now I work in this industry, I understand how to look up past sale prices and I looked up the historical interest rates for when the property last sold. I calculated the payment for the property mortgage and very quickly realized that she was lying and the owner was not "under water". But none-the-less we were bullied into signing a lease at a higher rent. In short, the management company never responded to our requests for maintenance after the rent increase. The property had outlets that didn't even hold a plug any more, outlets that didn't work at all, the screens for the windows were never replaced and the ceiling fan was never fixed, so one rooms light fixture didn't work for the greater part of two years. After we moved out we were charged for a cleaning fee even though the house was left in better condition than we received it. A sink stopper that was never there to begin with, we were charged for replacing. If you'd like a non-responsive, mismanaged property with unfair rent increases (I would have totally been fine with paying $100 more a month if some improvements had been made), and a company that practices dishonest business practices, go with an Iron Eagle property. If all of that sounds absolutely distasteful, let me tell you, there are much better property managers out there than Iron Eagle and Kathy, look elsewhere for your living situations. read more

If I could give 0 stars I would. DON'T RENT FROM THIS COMPANY. I was excited when I initially found this company, as they were so nice; until I signed my lease and got my money. The apartment was outdated, mold (had to sign to clean it myself), water damage, blinds were dirty, I can deal with all of that. However, I cannot deal with a company that takes MY deposit to cover charges to replace THEIR broken sinks. If something broke, I was questioned and forced to fix it (I am a renter) it's not my responsibility, it is the owners. I was also shocked when my air conditioner went out and they couldn't get out and fix it for 72 hours, just to find out the filter hadn't been changed since 2014 (it was dated). I was also accused of having animals I didn't have, because a neighbor was walking her dog near my apartment. Please save yourself a headache, rent anywhere else. read more

Communication with management is terrible. They have a friend that lives near by that complains to them when any sound wakes there baby on everyone. Asked for lease agreement just to review over it since there friend here was complaining about me and my wife so bad me and her just wanted to leave and only been here 2 months and it's the worst apt complex we have ever been at. We report issues with the garage not locking they won't come out to replace the lock. There's a fist size hole in the cabinet in the kitchen from past tenant and they didn't replace the door they just glued it so bad looking. Don't recommend this place for anyone such a nightmare. read more