We have only been with RRPM for a short time but we heard great things about her and she has been…read moresuch a blessing after the last property management company caused many issues for us and our tenants. She gets things done effeciently in a professional manner and communicates between everyone. Five stars!!

Raquel helped us rent a highly sought after property " 5 other applicant's to deal with ", the…read moredeck was stacked against us but she was able to get us in with even having a dog ! She can pull strings like no other ! Your in great hands with her skills and service ! Thank you.

Working with Alisa Burditch at HRG has been a wonderful experience. Her communication is…read moreexceptional, and she does a brilliant job explaining all the procedures clearly. She is solid, dependable , and always goes the extra mile to help out. Thanks to Alisa's incredible expertise and seamless handling of all matters. I will gladly refer anyone looking for property management to HRG!

Zero stars! Extremely disappointed with HRG property management 'service', namely from Alyssa…read moreBurrditch. Shes so condescending & void of mindfulness and empathy towards how her contemptuous attitude & wreck less words affect others. Rather than working toward a solution, it was as though I was an inconvenience-- I was shamed and dismissed, as she quickly redirected the issue back to me as though I'm the problem. She lacks class and professionalism in her communication. Not sure how HRG can stay in business with her as property mgr.

the house I am renting was in pristine condition when I moved in. they went above and beyond to…read moremake my move in a great experience. Rent Wise Property Management is prompt in addressing all maintenance needs in a timely manner and continues to improve property. today they are planting a tree in the front yard!

My daughter and roommate's moved in to a house that was obviously not cleaned nor a walk through…read moredone by Rentwise. As a property manager myself I can say that the house was trashed. I helped clean it up and took many trips to the dump. The toilets were nauseating and my husband had to make many repairs. During my daughter stay they were threatened with eviction twice on a technicality with their app! The office would not respond to their calls and when I finally got ahold of the owner of the house he was unaware of what was going on. My daughter and roommate's were students at Boise State and moving was not an option. Once I got involved the issue was straightened out which was shady. Lastly upon move-out I brought in cleaners from my business and I also helped make the house perfect including carpet cleaning. The house was left spotless but no deposit was returned nor any communication regarding the deposit. Very unprofessional and in my mind illegal as no receipts produced for the lack of security deposit return. My daughter and friends did not want to pursue so I am writing this review.

I have been with Established Property for over 2 years and they have been amazing. Our current…read moretenant was moving out and they had a new renter in within 6 days of the other tenant moving out and at a higher rental income. I am a out of state owner and the communication is always very quick and responsive. They actually take care of the property as if they were the owners of the property.

First off they're so very "up to date" and "transparent" but then their website recommends sending…read moreVERY SENSITIVE PERSONAL INFO VIA UNSECURE EMAIL THAT IT IS WELL-DOCUMENTED THAT ALMOST ALL "FREE" EMAIL LIKE GOOGLE ETC. (WHICH MOST PEOPLE HAVE) SCAN FOR INFO THEY CAN SELL TO ADVERTISERS. I could never recommend them just for this one policy/ recommendation/ requirement. People have managed to accurately verify others' identities and histories without predatory and risky personal info practices for DECADES, and still can if they actually care about their neighbors and not just themselves and the owners. And are background checks done on owners? They can have violent histories as well, even if they have money or property, and be a security risk to their clients, and they have access to their HOMES AND BEDROOMS. And just because you CAN raise the rent hundreds of dollars upon lease renewal on a long-time years long tenant (that long because they pay on time and are good tenants) and up to the "market rate," and just because it is good for the owners' pockets and yours, doesn't mean its best for OUR COMMUNITY/ COMMUNITIES. You'd know if you spoke to even a couple of the single people, single parent families, other families, and elders, who I personally know, let alone the stories I just hear about over the last 5-8 years, who have been made homeless for months or even a few days or weeks because there's no concern for raising the rent in more reasonable increments that people might possibly be able to absorb over time... and keep being good and happy tenants! And boasting about 50,000 per year increase for landlords who don't actually care about their neighbors as themselves isn't a good look, especially when rents have TRIPLED in some cases in just 5 years... before that they were pretty stable/ rose maybe 5% a year on average for many years prior to that. But then at least you seem to actually repair things that aren't legally mandated, like the A/C when it goes out in mid-summer, unlike other common property owners I know of, so I gave another star. It's disheartening and downright infuriating to see so many people have moved here in droves from elsewhere, CLAIMING to embrace "conservative" values and then go on to clearly be ecstatic to just "get theirs" like almost every other "liberal" ever (I put both in quotes because apparently neither means anything such as truly caring what our Creator wants or what our fellow humans need and what benefits us ALL to build one another UP and to bear with ONE ANOTHER'S burdens so we're all stronger and more capable and resilient). I've been in multiple positions so I recognize comeuppance, the eagerness to gentrify and "make better" while actually pillaging (hello Garden City and Eagle and Kuna most recently) what used to be a state and communities that were a TINY bit affordable, especially for single moms and elders In particular. Regular people (also made in God's image though!) Could be your aunt or cousin, if not your child or parent. or do you think you and yours will never experience health or government problems or that your savings will never be drained or stolen by a desperate health challenge or divorce or abandonment or death or other person or a desperate government that's run up trillions in debt for us all while claiming they're needed and even doing God's will?

Brian has done an excellent job of managing our rental property and taking care of repairs as…read moreneeded. Really appreciate his services and the peace of mind knowing that he has everything handled for us. I would recommend him to anyone needing a property manager.

These folks are great to working and will provide you guidance and help with listing, pricing and…read morefollow-up care. Only feedback would be please review listings and approve before they are posted. Thanks Brian & Ashleigh.

Great talk with Sheila, looking forward to future relations. I really appreciated the low pressure…read moreinsights and the overall encounter was delightful:)

Had a property vacant for over four months did not return calls did not complete the laundry…read morelist that needed to happen before re-renting. After $10,000 in lost income hired another company to complete the task. They are under staffed or to many properties to manage.

Everything you could want in a property management company. Incredible market knowledge, great…read morecommunicators, quick response times, professional, prepared, proactive, meticulous in their work, the list goes on. Collin and Jessica, specifically, have been wonderful and so much help throughout the entire process. I wouldn't do business with anyone else.

RUN AWAY from renting from these folks!…read more Our experience with this property management company was, by far, one of the worst experiences we have had with a property management company. I have worked with many property management companies over the years, and I have never experienced this level of poor communication, lack of follow-through, and what felt like excessive and unreasonable charges. Communication was a recurring problem throughout our tenancy. On multiple occasions, we specifically asked to be copied as co-signers on property notices and communications. Those requests were never properly addressed. It was only after a fine was incurred that there was any apparent attention to the issue. We repeatedly tried to be proactive and make sure we were receiving important property communications, but our requests were not taken seriously. The maintenance experience was equally disappointing. For two years, we repeatedly reported problems with the HVAC system and specifically noted that the upstairs portion of the unit was either too hot or too cold. Despite repeated requests, the HVAC issue was never properly fixed. Then came the move-out charges. We were charged $600 in move-out costs. The charges were for carpet cleaning, replacing a bedroom blind, replacing an HVAC filter, and removing a wasp trap. The charges felt excessive and disproportionate. $325 was charged for carpet cleaning. A significant portion of the remaining charge was for replacing a bedroom blind that was approximately a $20 item. We had already replaced the HVAC filter ourselves three days before moving out, yet were charged for another filter replacement (and we left extra filters on site). We were also charged for removing a wasp trap that was readily reachable and could have simply been cut down in less than two minutes. What is particularly frustrating is that we spent two years asking them to address an HVAC problem that was never properly fixed, yet at move-out we were charged for replacing an HVAC filter that we had already replaced three days earlier. None of this is about avoiding legitimate charges. We understand that tenants should be responsible for reasonable costs when warranted. Our issue is with charges that appear excessive, disproportionate, or duplicative, particularly when compared with the actual cost or effort involved. I have worked with numerous property management companies, and this company stands out for all the wrong reasons. From repeatedly failing to communicate with co-signers, to allowing a fine to be incurred without addressing the underlying communication problem, to ignoring a documented HVAC problem for two years, to imposing questionable move-out charges for relatively minor items, the entire experience was unnecessarily difficult. RUN AWAY from renting from these folks. There are plenty of professional property management companies that communicate, follow through, address maintenance issues, and treat tenants fairly. Based on our experience, this was not one of them.

Very professional outfit couldn't be more happy with the office than we are. Thank you.read more

They are a terrible property management company. They will add charges on your account without any…read moredocumentation or proof of the violation they are charging you for. They do not really care about helping you or getting your issue resolved. Do not recommend

Had I provided this review 3 years ago it would have been different, but as another reviewer stated…read morethis company has changed. It's not the individual service and responsiveness that it started working directly with Heather. I'm sure she's too busy but her staff isn't filling the shoes. Serious Issue - On 7/14/2026 I discovered that a lease was set to expire on 7/31/26 and no contact had been made with me or the tenant. First this shouldn't happen and second I shouldn't discover it. Since then it's continued to be poor communication and me pushing. Not what I want from my property management company. Oh and they do the Residential Benefits Package which lines their pockets and effectively jacks up the rent without a true benefit to the owner in my opinion. This alone wouldn't be the issue but the above and the communication style since is not working. No phone call, no assurances, no proactively keeping me posted on progress after I brought the issue to their attention. I had to give direction and ping for follow-up. That's their job, not mine. Turn it around group!

Excellent service in purchasing my rental property via a 1031 Exchange. Very detailed oriented,…read moreespecially with inspections and communication throughout the purchase process was seamless. Always alluvial to get questions answered and move the process forward. After the purchase they quickly found an excellent tenant, Their property management services are the best. Corby and Heather are really hands on professionals.

They say they work "for the Board of Directors" not the homeowners…read more They state that they support the decisions that the Boards make. This is unacceptable. I understand that they provide operational support for the boards but ALL HOMEOWNER'S pay for this company, not just the board. A representative attended our HOA meeting in December, 2025. She was useless. She took us completely off topic and wasted valuable time.

More homes being built = a necessary increase in HOA dues? Of course, dues can't remain the same…read moreyear over year regardless of funds not used (for instance snow removal, there is no snow to be removed and that $2k a year). More homes = more money, but first, let's increase the dues for everyone!!... yes, what a brilliant idea... I can't drop off cash for my dues. I can't write them a check and drop it off for dues. I have to use one of their two "service" options that is of no service to me and I'm forced to pay money in order to pay money, ridiculous. Their budget appears fabricated, no backup to substantiate multiple bids to provide the best value. They are just a money collection device for CBH with minimal, if any, "service" to the residents in the development.