We have only been with RRPM for a short time but we heard great things about her and she has been…read moresuch a blessing after the last property management company caused many issues for us and our tenants. She gets things done effeciently in a professional manner and communicates between everyone. Five stars!!

Im a landlord, and RRPM is amazing. They really care about you asset and making sure it yields…read moreproperly. Raquel works directly with her clients and is a an investor herself. She understands what it takes!

It seems I don't need to add much to what others have already said--but I will: do not use this…read moremanagement company. HomeRiver Group rented our Boise home to delinquent tenants who trashed the property and caused thousands of dollars in damage. Their communication and follow-up were virtually nonexistent. We cut ties with them two years ago, only to now receive a surprise bill for $9,000. I've worked with rental management companies before and know they can be hit or miss, but this has been by far the worst experience I've had.

Profoundly dissatisfied! We have used HomeRiver Group for a few years as a landlord. Time after…read moretime we tried to take the high road; without fail we ended up in the same place; getting nickeled & dimed at every turn or just not getting what is owed us. Project managers change constantly which means we are repeating ourselves with no real update or change. I rarely ever got my full rent due to their "book keeping". I shutter to think what it was like for my renters but I can only hope it was a little better. They are more then happy to talk with you, but vigorously defends their book keeping but at the end of the day we are left short not them. Huge was of time, lack of organization, not transparent. Use them at our own risk and own expense! You have been warned!

I have been renting thru R&R property management for 4 years know toni is amazing it is always…read moreeasy to get in contact for anything concerning the property and when the home has needed repairs she has made it a priority and gets it taken care of right away. We have had bad experience with other property management places in the past and I don't have one complaint on R&R property management renting thru them they actually care about their renters where you don't feel like you are walking on egg shells living in someone else's house. Thank you R&R property management for always treating us like family!

I have been with Established Property for over 2 years and they have been amazing. Our current…read moretenant was moving out and they had a new renter in within 6 days of the other tenant moving out and at a higher rental income. I am a out of state owner and the communication is always very quick and responsive. They actually take care of the property as if they were the owners of the property.

First off they're so very "up to date" and "transparent" but then their website recommends sending…read moreVERY SENSITIVE PERSONAL INFO VIA UNSECURE EMAIL THAT IT IS WELL-DOCUMENTED THAT ALMOST ALL "FREE" EMAIL LIKE GOOGLE ETC. (WHICH MOST PEOPLE HAVE) SCAN FOR INFO THEY CAN SELL TO ADVERTISERS. I could never recommend them just for this one policy/ recommendation/ requirement. People have managed to accurately verify others' identities and histories without predatory and risky personal info practices for DECADES, and still can if they actually care about their neighbors and not just themselves and the owners. And are background checks done on owners? They can have violent histories as well, even if they have money or property, and be a security risk to their clients, and they have access to their HOMES AND BEDROOMS. And just because you CAN raise the rent hundreds of dollars upon lease renewal on a long-time years long tenant (that long because they pay on time and are good tenants) and up to the "market rate," and just because it is good for the owners' pockets and yours, doesn't mean its best for OUR COMMUNITY/ COMMUNITIES. You'd know if you spoke to even a couple of the single people, single parent families, other families, and elders, who I personally know, let alone the stories I just hear about over the last 5-8 years, who have been made homeless for months or even a few days or weeks because there's no concern for raising the rent in more reasonable increments that people might possibly be able to absorb over time... and keep being good and happy tenants! And boasting about 50,000 per year increase for landlords who don't actually care about their neighbors as themselves isn't a good look, especially when rents have TRIPLED in some cases in just 5 years... before that they were pretty stable/ rose maybe 5% a year on average for many years prior to that. But then at least you seem to actually repair things that aren't legally mandated, like the A/C when it goes out in mid-summer, unlike other common property owners I know of, so I gave another star. It's disheartening and downright infuriating to see so many people have moved here in droves from elsewhere, CLAIMING to embrace "conservative" values and then go on to clearly be ecstatic to just "get theirs" like almost every other "liberal" ever (I put both in quotes because apparently neither means anything such as truly caring what our Creator wants or what our fellow humans need and what benefits us ALL to build one another UP and to bear with ONE ANOTHER'S burdens so we're all stronger and more capable and resilient). I've been in multiple positions so I recognize comeuppance, the eagerness to gentrify and "make better" while actually pillaging (hello Garden City and Eagle and Kuna most recently) what used to be a state and communities that were a TINY bit affordable, especially for single moms and elders In particular. Regular people (also made in God's image though!) Could be your aunt or cousin, if not your child or parent. or do you think you and yours will never experience health or government problems or that your savings will never be drained or stolen by a desperate health challenge or divorce or abandonment or death or other person or a desperate government that's run up trillions in debt for us all while claiming they're needed and even doing God's will?

Brian has done an excellent job of managing our rental property and taking care of repairs as…read moreneeded. Really appreciate his services and the peace of mind knowing that he has everything handled for us. I would recommend him to anyone needing a property manager.

These folks are great to working and will provide you guidance and help with listing, pricing and…read morefollow-up care. Only feedback would be please review listings and approve before they are posted. Thanks Brian & Ashleigh.

Great talk with Sheila, looking forward to future relations. I really appreciated the low pressure…read moreinsights and the overall encounter was delightful:)

I'll spare the gory details. Simply put, if you value your money, find another PM (reputable one)…read moreto lease through. IF you venture to attempt to work with these people because you like one of their properties, document everything, take pictures, notarize if you have to, because we thought we had, and it was as if we didn't have a walkthrough at all. When we moved in, the place was dirty, carpets weren't cleaned, linoleum torn. They sent in whomever they could (grandma) to clean and BS their way through. We left the place in 200% better condition than we received it. We did everything we could to build a successful business relationship with these people (making them aware of all kinds of little issues with the home that would need to be addressed at some point). Rating stars - I didn't want to give them any, but the site requires at least one. They don't deserve it. "Best" is a complete misnomer.

Review: In my…read moreopinion, Cornerstone Property Management has been the single worst company I've ever dealt with. I wouldn't recommend them to owners or tenants -- tenants are never heard, and owners are left footing inflated bills. This company feels all about the money, not the people. * Zero communication: At times, I waited over a month for responses. Tenants told me they were also ignored, leaving urgent issues unresolved. * Dishonest maintenance claims: They would say sprinklers were "on" or "checked" when they weren't. In reality, sprinklers were left spraying directly under the house for entire seasons, causing structural damage from neglect. * Questionable billing & conflicts of interest: In my experience, Cornerstone inflates repair charges. They funnel everything through Genesis -- the repair company they own -- while claiming work is "subcontracted out." In reality, it's subcontracted to themselves, with markups far above industry standard. * Fraudulent-feeling charges: I was billed for sod that was never installed, yet still hit with an $800 charge when tenants took the matter to court. I was told a bathtub repair would be split with the tenant, only to be charged the full amount until I fought it for months. * Unqualified labor: They bill top dollar but send out the cheapest, least-experienced workers to do the jobs, creating more problems than they solve. * Tenant dissatisfaction: Multiple tenants directly complained to me about the lack of follow-through and unaddressed maintenance issues. When I formally terminated my contract for cause and laid out these issues in writing, the owners didn't even have the professionalism to respond. I had multiple rentals managed by Cornerstone, and based on that experience, I would strongly caution both owners and tenants to look elsewhere. Update - over a year later! I'm still dealing with issues from this company. After my original review, I've now discovered an even more serious issue. While Cornerstone was managing my property, Caldwell Irrigation District confirmed that multiple billing notices were sent directly to them. I was never notified of these notices, and they were not returned to sender. As a result, I only became aware of the issue after liens were placed on my property. Regardless of whether irrigation is ultimately an owner responsibility, a property manager has a basic duty to communicate bills and notices received during management. That did not happen here. Based on my experience, there were consistent communication failures that led to financial consequences.

DO NOT DEAL WITH THIS COMPANY! They put a nasty letter on…read morethe front door that we were renting from them, telling us that we had to be out at the end of the month. . Later in the letter they said we could stay until the 17th of the following month, but we would have to pay for the entire month. We chose to get out at the end of the month so we wouldn't be stuck paying the full amount for two weeks. We were also told that we better leave it in as good of shape when we moved in if not better. We had texts from different people asking where the keys were. We had put the keys where they told us to. We've had continuous texts coming from different people. They do not communicate with one another. They're still insisting we have to pay even though we no longer live there. This company really sucks! Good luck on getting any information or answers out of them. These people's proctologist called, they found their heads.

done such a great job with our house and managing tenants. We trust DJW with all our propertiesread more

They are a terrible property management company. They will add charges on your account without any…read moredocumentation or proof of the violation they are charging you for. They do not really care about helping you or getting your issue resolved. Do not recommend

Had I provided this review 3 years ago it would have been different, but as another reviewer stated…read morethis company has changed. It's not the individual service and responsiveness that it started working directly with Heather. I'm sure she's too busy but her staff isn't filling the shoes. Serious Issue - On 7/14/2026 I discovered that a lease was set to expire on 7/31/26 and no contact had been made with me or the tenant. First this shouldn't happen and second I shouldn't discover it. Since then it's continued to be poor communication and me pushing. Not what I want from my property management company. Oh and they do the Residential Benefits Package which lines their pockets and effectively jacks up the rent without a true benefit to the owner in my opinion. This alone wouldn't be the issue but the above and the communication style since is not working. No phone call, no assurances, no proactively keeping me posted on progress after I brought the issue to their attention. I had to give direction and ping for follow-up. That's their job, not mine. Turn it around group!

Excellent service in purchasing my rental property via a 1031 Exchange. Very detailed oriented,…read moreespecially with inspections and communication throughout the purchase process was seamless. Always alluvial to get questions answered and move the process forward. After the purchase they quickly found an excellent tenant, Their property management services are the best. Corby and Heather are really hands on professionals.

They say they work "for the Board of Directors" not the homeowners…read more They state that they support the decisions that the Boards make. This is unacceptable. I understand that they provide operational support for the boards but ALL HOMEOWNER'S pay for this company, not just the board. A representative attended our HOA meeting in December, 2025. She was useless. She took us completely off topic and wasted valuable time.

More homes being built = a necessary increase in HOA dues? Of course, dues can't remain the same…read moreyear over year regardless of funds not used (for instance snow removal, there is no snow to be removed and that $2k a year). More homes = more money, but first, let's increase the dues for everyone!!... yes, what a brilliant idea... I can't drop off cash for my dues. I can't write them a check and drop it off for dues. I have to use one of their two "service" options that is of no service to me and I'm forced to pay money in order to pay money, ridiculous. Their budget appears fabricated, no backup to substantiate multiple bids to provide the best value. They are just a money collection device for CBH with minimal, if any, "service" to the residents in the development.