Troy Joyce from The Goat Plumbing Company came out and did an excellent job on my bathroom faucet…read more He deserves a 10 star review. Excellent service! The plumber arrived on time, was professional, courteous, and quickly fixed my bathroom faucet. He explained the problem clearly and made sure everything was working properly before leaving. I'm very pleased with the quality of the work and would definitely recommend him to anyone needing reliable plumbing services.

Extremely Disappointed - Ineffective Service and Exorbitant Fees…read more We hired The GOAT Plumbing Company based on their strong online reviews, but our experience was thoroughly disappointing. 1. In November 2025, a technician attempted to clear a clogged sink drain in our guest bathroom but was unsuccessful, stating nothing more could be done. Her only solution was an expensive main drain descaling/jetting service quote for $1,500 to $1,700+. Six months later, we hired a second plumbing company. They successfully cleared the blockage for just $175 using a standard drain snake--the exact same tool GOAT's technician used unsuccessfully. The costly $1,500+ jetting service recommended by GOAT would have been completely unnecessary. 2. Our total bill came to $533. Because the total was processed on a credit card without an upfront cost breakdown, we assumed the fee was primarily for the drain attempt. When I later checked the itemized receipt, I was shocked to find: * $83 for the unsuccessful attempt to clear the sink drain. * $450 in labor/fees to replace a toilet flush valve for a minor leak--an $18 part at Lowe's. Had we been quoted $450 upfront to replace a flush valve, we would have declined immediately. 3. I emailed the owner directly to detail our experience and give them a chance to address these concerns but received no reply. We take responsibility for not inspecting the emailed receipt right away, but the combination of inaccurate diagnostics, extreme price markups, and lack of customer support means we cannot recommend this company to anyone.

The first thing that comes to mind is WOW WOW WOW. What…read moregreat fast service and very professional. They were out at my house at by 8:30 AM And diagnose in a few minutes. Wrote up a quote in 15 mins with 2 different options and I accepted the one I preferred and within 2-3 hrs Aspen and his apprentice were here in less then 3 hrs had the job done and it looked great. From the very start I was impressed with them sending me notifications that the tech was on his way but also included a pic of the tech and a little history of him and the same for the man that made the repair.Aspen and his apprentice did an awesome job and left the area clean. Thank you Flow Pros

I hired Flow Pro Plumbing to do a simple water heater installation with a permit. I paid Flow Pro…read more$1,482.74 after purchasing the water heater, drip pan, and hoses myself. The installation failed inspection twice because they insisted on installing other devices instead of the required expansion tank. Flow Pro later returned to correct the issue, and the installation passed final inspection on the third attempt. The job was ultimately completed, but I had to repeatedly follow up with Flow Pro to get the permit and inspection issues resolved. What should have taken 7 to 10 days took 9 weeks.

My technician was propmt with his arrival, kind ,courteous and informative. He did an awesome job…read morerepairing my outside spicket!

Way overpriced. Showed up 45 minutes late and quoted me $619 on a job that ended up costing me $165…read morewith a different provider.

I have Claude Max AI was trying to figure out the source of my bath/shower leak for for two weeks…read morewith it and Manny came over and knew what the issue was in two seconds. He was fast, kind, and cheap. Would recommend.

Thank you Manny for rescuing me from my shower emergency once again! You are the best and I will be…read moresinging your praises to anyone who will listen. I appreciate your honesty and quick response more than you'll ever know.

Great service and pricing on my gas tankless hot water heater. Thanks Thomas! Super fast response…read moretime as well!

Need our water heater to be looked at. They came out the next day and were able to replace it on…read morethe spot. The men were very helpful and answered all questions. They're not cheap but they were quick and efficient and able to get us up and running within 1-2 hours.

UPDATE: The manager called the seller and is getting her a credit on the plumbing repairs…read more As a local realtor, I work with a lot of different service providers, and I truly wish I could say my experience with R.J. Kielty Plumbing, Heating & Cooling was a positive one -- but unfortunately, it was far from it. I needed to coordinate a plumber for a seller who had already moved out of state to South Carolina. The home is vacant, and we discovered a minor leak in the laundry room near the washer hookup as well as an issue with the main water shut‑off valve. R.J. Kielty came out during the week, gave us a quote, and assured us they'd order the parts and be back on Friday to complete the work. Friday came... and in the middle of the day, we got a call saying the parts weren't in and they wouldn't be out until Monday. That was frustrating, but we waited. When they did finally come out, they only sent the sellers a photo of a small portion of the work they did in the laundry room. When I personally went to the home to inspect, I was shocked. There was a massive hole cut in the laundry room wall -- and in the process of removing the drywall, they had carelessly ripped off large sections of paint. They never disclosed this to the seller, and simply left it that way, knowing full well the home is getting ready to go on the market. When the seller called them, the plumber simply said, "I don't do drywall, there's nothing I can do." No apology, no offer to make it right. As someone who prides herself on connecting clients with trustworthy vendors, I'm incredibly disappointed. Not only was the schedule pushed and communication poor, but the lack of care -- and the fact that they took advantage of the seller being out of state -- is unacceptable. I cannot recommend R.J. Kielty Plumbing, Heating & Cooling after this experience.

I had erratic, low water pressure. The first tech identified the problem and ordered a resin…read morereplacement for my water softener. It only took a couple of days for the product to arrive. Kielty called to schedule a clean out. The second tech verified the issue before completing the work to ensure I did not waste money due to a different problem. Alex was very thorough and informative. He gave me tips on other plumbing areas in my house and also fixed a leaky faucet while he was here. As always, Kielty techs and management are thoughtful, professional, and understanding. I trust them completely. The prices are fair and the service can't be beat. Thank you Kielty for your reliable service.

Nearly criminal pricing…read more My 65 year old mother called to have them come clear a plugged toilet. After arriving nearly two hours after she expected them, they told her they couldn't do it without removing the toilet and it gave her a quote for over $900. She called me and I told her to send them on their way. They charged her a $200 service charge and made her feel ashamed for not going through with the job. I called another plumber I've used before and they quoted $250, so I scheduled them. When I called and spoke with Tim, he tried to explain to me how difficult of a job it would be to remove the toilet and clear the line. After questioning him, he admitted it would likely take under an hour. He then told me that he didn't quote $970 that he actually quoted $790 or something of that nature. I don't believe him over my mother and if you are willing to change your prices that quickly you know you're being unethical anyways. TIM, I'm a man of my word and I promised you a 1 star review. Stop ripping off senior citizens with your outlandish quotes.

Had a leak in my dishwasher and had to remove. Discovered the shut off valve was broken and had to…read moreturn off the water to the house. Called Brandon Plumbing and they were able get to my house is just a few hours. Had them replace all the valves under the sink, 3 in total. Also had them replace a leaking hose bibb that had had a small leak. Grateful they were able to get my water back on same day I called them. Total for the 3 values and hose bibb was $982.55.

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit

Had them come out and diagnose an issue with my a/c my air handler up in the attic they did come…read moreout gave me a quote to fix it $3160.00 impressed upon me that I needed to replace the system instead for $12500.00 called the second company for an estimate ended up costing $160 . do not use this company they're selling you stuff that you don't need.

I used the service after hours, which is understandable that I had to pay for-then I had to call…read morethem back because the job was not done properly, and I had to pay again. I did-I am having plumbing problems again just 6 months later, and another plumber told me I should not have to pay a second time, and certainly not a third, so I called them. The woman that answered started yelling at me. I said that I did not want fight-I would just call another plumber-then I got a message that they were recording the phone call. How funny that they didn't record when she was yelling at me. I would NEVER recommend this company to anyone. I am a business and lost significant revenue due to their incompetence!!

Zach arrived within 1/2 hour of my call late Saturday afternoon for a broken pipe spewing water…read more From my description Zach gave me an estimate over the phone. The actual cost was reasonable and within a couple of dollars of the estimate. He was knowledgeable and thorough. He not only explained the cause, but also addressed the causal problem and showed me the evidence. I highly recommend this company.

Samuel has done an incredible job assisting me with the restoration of my old home. He helped me…read morewith everything from handyman work to rebuilding my front deck and many other things from painting and installing crown moulding, replacing fans, to roof repair after I had a leak. He is respectful, kind and reliable and charges a very fair price. It is my honor to recommend him to anyone who needs quality work done.

Fast assembly. Technician was on time. Pre quoted amount was as expected. Will hire again.read more