Responsive, good communication, prompt and efficient service. Charles is super kind and provided excellent service when we were moving out of our house. Highly recommended! read more

Charles is quick to respond, accommodating, affordable, and friendly! He removed a large tv, medium desk and chair, and took apart and removed a twin size bunk bed. We have two sets of stairs he had to take everything down and he did an amazing job! We will definitely be using IronClad Cleanouts in the future. Thank you Charles! read more

Great service, very prompt and professional. Would definitely recommend and will certainly use again.

"My wife is always trying to get rid of me. The other day she told me to put the garbage out. I said to her I already did. She told me to go and keep an eye on it.''―Rodney Dangerfield I messaged Charles thru the Yelp app to get a quote for him to haul away some backyard junk. He gave me an initial quote and after I sent him some pics thru txt message and a few phone conversations later we settled on a price. Pros - His final price stayed within his initial estimate. - Excellent communication skills thru both phone calls and txt messages - Arrived on time, as promised - Took most of what we had agreed on - Fair pricing - Genuinely nice, hard-working and funny man Cons - He arrived with a mostly full truck so he was only able to take about 75% of what he was supposed to. Unfortunately this led to me having to do a separate dump run myself. Overall I'd def use Charles again, but next time I'll make sure his truck is mostly empty instead of mostly full. Highly recommended. read more

Charles was awesome! Best service and best price. We called for a last minute junk removal after some summer cleaning and he was super responsive and scheduled the time to come out within the hour (it might've even been less, woot woot) and removed all of our stuff. I would highly recommend him. We are already planning to book him for our project next month! Thanks so much for all of your help. read more

I've used Charles N Charge twice, and was very pleased! Very professional, responsive, efficient and Charles and the gentleman who helped both times (his cousin I think?) are hard workers and can't say a negative thing about using them! read more

Charles and his crew did a wonderful job! There was an old wooden shed with junk in it that had become home to spiders and rats and was just a real health hazard. With some great communication and prompt replies and working with schedules, Charles came by once to clear it all out of the junk, and then another day to tear it down. This was back in April, and I can say it's just been awesome to have that area clean and shed-free! Lifts my spirits every time I go by and don't have to worry. They did a great job and I really appreciate it! read more

IronClad Cleanouts - Junk Removal & Hauling Near Me - Pleasanton, California

This guy does the work. He removed a 30 foot wheel chair ramp with ease. He took it down and hauled it away cheaper than any estimates given. Professional and on time. I will call him again and again. Charles is truly in charge. read more

Had a great experience. Called Charles to get rid of a huge amount of junk at my mom's house (it was bad) and he gave me a price after I sent him the pictures. His price was very good and we choose him. Once he arrived and got to work we were even more happy we picked him. He's a very nice guy and finished the work faster than we expected for the price he quoted Highly recommend this hauling company. read more

*Reasonable and fair price to haul out lots of junk *Great service - friendly and polite! *Hard working - Charles and his associate Kevin did a great job *Definitely would call them again in the future *Made our 'spring cleaning' day at work so much easier *Thanks so much Charles :) read more

IronClad Cleanouts - One of our many stacks of junk they hauled out super fast and easy! - Junk Removal & Hauling Near Me - Pleasanton, California

Super fast response! I have used several junk removal services over the years and Charles had the most fair prices coupled with the best service! read more

Quick response from Charge after contacting him regarding emptying my storage out. He was very friendly, professional and thorough. On a scale of 1-10, he definitely gets a 10 from me and my husband. We will be using him again and recommending to others. Thanks Charles. You're a great, honest and guy. read more

Charles went above and beyond to get my job completed. He was reasonably priced, responsive to phone calls, on time and let me know when he was headed to my house. They got the job done quickly and was professional and very friendly! I would not hesitate to call Charles again! Thank you Charles!! read more

Ok, so by now, one can see from my reviews, I like doing business on a local level. I like dealing with a small business, and enjoy the relationship you get when conversing with the owner that is also the worker bee. As I get ready for my move north, am also doing some major downsizing. However, none of this stuff would have passed the muster for even migration to anywhere but the recycle and dump. Started out with just a small pile, i swear, and then overnight, like rabbits, it multiplied. I had a major pile of rubbish, metal, old boat and utility trailer, glass, old futon mattress, yard swing,,,, you get the picture, and it was not looking good. I do want to get out of the bay area in this lifetime, and it would have taken my multiple trips to the dump, miles, gas, hours, none of which I wished for. Looked here, picked out 5 and started calling. This was my first, and last, made a connection with Charles right away, he said he could be out the next morning based on the photos I sent and give me a more accurate bid. The price was right and away they went at it. Separated recycles, organizing and he let me know right up front what he could and could not take, but gave me directions on what to do with those items.The area was scoured clean. Fantastic work, made me tired just watching. He was worth it. Thanks Charles read more

Charles was very responsive and took our couch away quickly. thanks much! Cheri read more

Great and professional service and very reasonable priced. I will definitely be using his services again. Thank you! Well I've used Charles' services twice since my last review and all I can say he's the most professional & reasonably priced hauler & mover. We ordered a very heavy printer 96 lbs that Charles hauled upstairs and placed it in our study, unfortunately the printer was defective so I arranged a replacement. I called Charles he was here several hours later took the old printer down and helped me pack it & took the replacement back up to the study. Unfortunately although a high end printer it had an yet the same ADF (automatic document feeder) defective as the previous Multifunction printer. So we called Charles once again to lug the 96 lbs back downstairs packed it up and moved it to the front porch for UPS to pick up and return. Excellent service will use again. I highly recommend his services you won't be disappointed! Thank you Charles & your team of professionals. 5*+ read more

I have used Charles three times now. Each time he has been reliable, professional, and reasonably priced. He has been there when I needed, no matter the reason and season. He showed up today to complete a job in the rain. He's always happy to work and willing to go the extra mile. Despite having an already very full truck - and other clients I'm sure - he made sure my needs were met. I appreciate him and his work ethic. Highly recommend! read more

Called them at 8AM Sunday and they were able to come at 11:30AM same day! Had a good amount of stuff to get rid of lots of heavy stuff too and Charles was able to negotiate a reasonable price for us!!! They were fast and cool people! I will definitely be referring them to people I know and will use them again if I ever need stuff to get rid of! Thank you for you help! Great service! read more

34 five star reviews cant be wrong! Charles is real great person! He came when he said, got rid of my crap, and did it all with a giant smile. It was my pleasure to do business with Charles I plan to do it again during our next remodeling project. read more

It's pretty rare that I believe reviews that I read online anymore but I decided to give Charles a call for a large amount of trash (furniture and misc. household stuff) I wanted out. I'm glad I did, the reviews are spot on. Charles and Jordan were here within a few hours, and had everything loaded up and gone in under an hour. Good price, super fast service (I don't think I've called a trash hauler and had them show up on the same day ever before!), and genuinely nice guys. Charles will be the first call I make next time I need things to disappear from my house. read more

I called Charles at 2PM today regarding a job I just couldn't get anyone else to talk to me about; specifically I needed help hauling away: * an old cal king mattress and box spring * an old Dinosaur of a TV (300 pounds+) * some moldy old office furnitur On top of this, I live in the hills and this job required 10 steps down and 30 steps up to the curb for the firm taking this job on. Charles answered my call, gave me a quote, and was on-site with a helper within 90 minutes. Contrast that to the 6 other people I'd called from Craigslist today, who couldn't ask clear questions, would dismiss my job as too difficult, or just flaked on calling back. Charles and I had previously negotiated a fee and I threw a few more items into the truck for a $10 additional surcharge which I felt was fair. I have more hauling to do and will call Charles again soon! read more

These guys were solid and very friendly. They answered the phone right away and came by within a couple hours (as promised on the phone). The price was good. They had a couple guys so they got the job done really fast. They cleaned everything up and made sure that we were satisfied with the job. read more

Charles was extremely professional and helpful! I contacted him via the Yelp messaging function and he went over some light details with me and then we hashed the rest of the project over the phone. His price was extremely fair and the quality of work that he did with his partner was quick, efficient, and professional! I'm moving out of the country tomorrow but if I ever am back in the Bay Area and need help with a project like this again, I'd certainly contact Charles without any hesitation! read more

Charles was very professional, courteous, and reasonably priced. He simply did a great job and did it quickly. 10 of 10, would hire again.

OK, so I submitted a quote to several trash removal businesses and Charles (N Charge) was the first to respond, within minutes. I told him over the phone what I wanted to have hauled off and he gave me an approximate estimate that seemed fair. He was able to come over within a couple of hours. During that time, I found some extra things to get rid of. When Charles arrived, we negotiated a fair price for the removal for the original and extra things. Charles and his employee worked quickly and thoroughly to remove everything plus a little more. More importantly to me, Charles is a good man. He is personable and conscientious. I paid him in cash, said good-bye, and went back into the house. A few minutes later, the doorbell rang, and there was Charles with a $20 bill in his hand. He told me that I had accidentally paid him to much and was returning my overpayment! I probably never would have noticed. So I highly recommend Charles for any of your hauling needs. I will definitely use his services in the future! read more

Called them as I needed a 250lb. printer removed from an upstairs office and I needed about 30 plastic and wood pallets removed. He answered immediately, said he would be over soon. He arrived about 2 hours later (texting me ahead of time to say he was on his way) and gave me an estimate, which I ended up accepting. They were very professional, pleasant, and managed to get the printer out without damaging the house in any way, and even swept up the debris in the area where the pallets were stored. Highly recommended. This is in contrast to 1800 Got Junk which are overpriced and kind of surly. read more

Charles is the best, I have used him twice already, he is respectful, professional, and honest. I have called him twice and he has always shown up within a hour to get rid of things that are too big to put in our garbage can. He always cleans up afterwards and always get back to me when contacted either via phone or text messaging. To me he seems like a genuine guy. I highly recommend him because he is not out to take advantage of his customers. read more

I can see why everyone gives Charles In Charge 5 stars, they were great! I called and needed a few items removed from my condo and they were there within 45 minutes! Charles was professional, the price was fair and the guys he brought with him were courteous and removed the items carefully and quickly. I would definitely use Charles in Charge again! read more

Great service. Able to come quickly and take away our huge tube TV and stand. Will keep him in mind when we need to get anything else hauled! read more

Scheduled a pickup for a fridge we were getting rid of. They were timely and friendly and will be our go to for any and all hauling needs. Use these guys! read more

Great service!! Quick! Called and Charles came same day (20 min) gave us a great estimate for amount of junk we had. We put junk a side and Charles filled up his van. Thanks Charles!!! read more

Called Charles today to haul away some household/backyard junk, and couldn't be happier with the result. Charles called within minutes of my pinging him, arrived when he said he would, and gave us prompt, friendly service at a reasonable price. I'll definitely call him again. read more

I called Charles to pick up some old wood piles and some light construction materials, he said "text me your address and i will be there in 15 minutes." 10 minutes later Charles and his partner arrived at myt house. They picked up everything in 30 minutes. Highly recommend if you need to get rid of that last minute junk pile fast. Reasonable price and very nice!!!! read more

Charles is the man. He is a "can-do" person, which is the highest compliment in my book. He is very responsive (I called him multiple times over several weeks and he always said he could be available). I was finally ready and he showed up the same day I called and removed all of the junk (and we are talking a lot of junk) in record time. He and his assistant were personable and professional. He honored his initial quote - plus a minimum increase - even though the initial quote was done by text pictures - and the job ended up being bigger than the pictures indicated. I was very happy with his services and wish him all of the best in his business, as I believe that good, responsible, kind people deserve, and will earn, success. I will use his services again when the time comes and will recommend him. read more

Life saver. Charles and team made a very difficult situation painless. On time, fair price and a super nice guy. We used him 4 different times since January 2015 and been very satisfied each time. We challenged him with everything from old furniture to rolled up carpeting and pure junk. Two times he actually arrived 10 minute early. Will never call anyone else! read more

Charles N Charge great service. Very quick response and unbearable price. I will use again.

I had a great experience with Charles this week. I needed to have a mattress picked up, and found that Charles N Charge was the best option. It was easy to communicate with Charles and setting up an appointment was also stress free. Charles was able to come the next day and his fee was half of what other services I found on Yelp had quoted me. Recommend this service and I would not hesitate to use this service again in the future if needed. read more

OK, so I'm moving out of the home in Los Gatos. I had a bunch of junk that needed to disappear. Most of the places I called wanted to come out days later or tried to give a price range from a photo. Charles was professional on the phone and came out in crappy weather. He is a hard working fair man and I would recommend him to not only friends but family!! I owe this man a lot of thanks read more

Charles was awesome! I was in a real bind and he came through for me! I don't know what I would have done. Great work, honest and friendly service read more

Charles gave me a reasonable quote to haul away my old appliance and followed thru with getting back to me to schedule the pick up. He's courteous and honest about what and when he can and can't do. Although at the end I did not use his service, I will call him first if I need to haul away anything in the future, read more