Love Gui's Ace Hardware. They have plenty of employees on hand to answer questions. While not one…read moreof the big box stores they generally have most of what I need. During a recent home project I found myself there 5 times in one day. Each time I found my item quickly or was politely assisted in finding what I needed. I like their rewards program. I regularly get coupons towards purchases based on my previous purchases. They are convenient and friendly. They've saved me countless trips to the big box stores that are miles away.

The customer service at this location is the best. There is usually always someone to greet…read morecustomers as they walk in. I always find what I'm looking for and more. We've been coming here forever many years ,never had a problem returning or exchanging an item. Customer Service Excellence!

Decent prices and helpful staff. Almost every time I walk in, someone greets with a smile. They…read morehave a good variety but are limited by space. Great, smaller hardware store and pretty easy to find everything. They have some great sales and helpful, knowledgable staff. Would give five stars if they didn't seel pre-opened stuff that people had used and returned. I sometimes see packages that are obviously opened and then taped and sometimes even dirty items showing they were used and returned. Other than that, I've always had a positive experience. Plenty of parking and pretty decent hours of operation.

This was my first time that I have been to Home outlet and I gotta say I was very impressed with…read morethe store and the staff, very helpful, love the personal attention. I bought three doors nice quality and as there web site states that they have the lowest prices in town. I will have to agree, they beat the local building supply store by 56 bucks and the quality was just as good if not better. I am redoing my bathroom, I will definitely do my shopping here. They have a nice display of showers and vanities on display For a fair price.

We got a pretty 7x10 patterned rug for under $100, so that was awesome. (there was only maybe 3…read morechoices in larger sizes -- otherwise most 8x10 and 9x12 rugs were solid color) Otherwise, I can't say I was impressed by their pricing on the majority of other items. The employee was RIDICULOUSLY slow... I mean, I looked around thinking maybe I was on a hidden camera show!! My 6 year old was with me and she later said that he reminded her of "Flash" the sloth from the kid's movie Zootopia -- and I laughed out loud b/c she was 100% spot on. He literally moved sooooooo slowlyyyyyyyyyy, lifting up his scan gun inch by inch, cutting open the plastic to get to the UPC......... just crawlingggggggggggggggggg. I brought my kiddo into the public bathroom and turned around and walked out. GROSSman's bargain outlet is right. One door was welded shut, and the only remaining toilet was FILTHY. Floor: filthy. Wall: filthy. Repulsive.

Doing some home improvements and nice to be able to run into Value vs the bigger stores (Home Depot…read moreand Lowes) . The staff is always friendly and so helpful, especially when your not totally sure what you need and you walk in with pictures of things! They have a nice selection of inventory, if not in the store you can go online and order for shipping. They also have a loyalty program, easy sign up with great perks!

I've been here quite a few times & it's a decent store. The…read moreemployees are always so nice , very helpful & not lazy af like at other stores. My mom told him what we were there for & instead of him directing us on where to go, he went & grabbed what he thought we meant & brought it to us. The store usually has just about everything we need at the moment & prices aren't too bad. They have a nice selection of items. We ended up getting exactly what we needed !

The gentleman who helped me a Valu today did a great job! I went in there with a few pictures of…read morethe inner workings of my toilet tank because it was continuously running. He looked at the pictures and helped me figure out what would work best and gave me some insight as to what I should check before replacing it all. Honestly, I have never replaced this part in my toilet, but with his advice I was able to in one go without returning any products. Thank you sir!

Seems DEI has taken over. Went there for a magnetic bit holder for the drill. The manager ( I…read moreassume) she tried to tell me they don't exist that only a tool would have a magnet???? The tool is my drill I already have I just want a $4 to $5 accessory. After completely flustering me another gentleman who worked there came to my rescue. If you don't have simple knowledge of tools you should not be in charge of a store that sells tools. Back today and guess what completely WOKE. Won't be back to this location ever for anything.

I love shopping for my projects here. The staff helps you choose the best pieces of lumber they'll…read moreload out for you and even make cuts of you need it... One star removed because the selection of good, straight boards is sometimes scanty

Most helpful building spot ever! I was in twice over the past week - both times the staff helped…read moreme get what the contractor sent me for. In and out in 5 minutes!

My fiancé & I usually only come here when something is on sale…read more This time, it was Tarps. Unfortunately, they sold out because it was such a great deal. Every time I come here , I find the cutest little things ,that I end up spending so much money on. They have good things on clearance all the time, or just things on sale in big bins in the front of the store. They have a good selection of tools, and at home necessities (or just "wants") for the size of store they are. It's pretty small ,especially when compared to Home Depot, but, it has things you need in a hurry. You'll have to go in & check it out yourself. It's too hard for me to explain everything they have, I mostly pay attention to the fun stuff, that I want. Lol

I'm not a fan of hardware stores. I must admit I'm in the category of "technically and/or…read moremechanically challenged female" - I only venture into hardware stores out of dire need. I've picked up on some lingo over the years watching the tool-time sitcom, and I've stocked my tool box with orange juice and vodka, in case there's an emergency at home. You know the kind I'm talkin about? With that being drunk, I mean said, this smaller size hardware store didn't frighten me. I was able to find a few items rather quickly without having to walk miles of aisles, as I was not looking for a workout. Just some tools and gadgets. I found some nifty bungee cords set for $3.99, an air pump for my bike tires for $7.99 and oil lubricant for my bike chain and some squeaky window and doors in my house for $3.99. I even found - guess what? A philips end with a shank. Doesn't that sound fancy? How do you like that, I'm showing off now. What I couldn't find I asked the cashier and he pointed me in the right direction. I like it when there are actual people around to ask for where an item is or suggest what I might prefer or need for the type of mechanical, plumbing or electrical issue that's causing some mental issue. Like stress. Like low self esteem. Because I hate having home problems that I cannot fix myself or understand what the heck is going on. And I dread home problems which will be costing me plenty to get a professional over to fix. But this was a rather therapeutic experience for me taking my hardware phobia into account. I'll be back to shopping here again. but truly, a screwdriver to me is made of orange juice, vodka

I need some repair for my lawn mower. I looked at many places online…read more Finally someone suggested Hector's. I called and asked if I need an appointment. No appt. needed. They took my mower in, asked me what I wanted done, and said they would call when ready. I expected to wait days. In just about 3 hours, they called and said it was ready. The charge was very reasonable. I would recommend this business to anyone who needs small engine repair.

I called to have my lawn mower serviced since it wouldn't start after trying to cut very long…read morespring grass. They came and picked it up while I was at work and repaired it at a fair price. It was the brake cable. They returned it to my home 8 days later. I highly recommend. They were very friendly and professional to deal with!

Large box stores are usually not known for customer service. This time our experience was…read moreexcellent. We were shopping for a rechargeable lawn mower and at first didn't see a salesclerk around. As I started to walk back to the entrance to get a cart, Ralph walked by, proudly showing his "excellent customer service" patches. He gaves us a lot of info and insight of rechargeable mowers, the does and don'ts of lithium batteries and much more. He loaded the mower on the cart and walked with us to check out. On the way there, we noticed in the paper add that the self propelled model was just $30 more (usually $100). Ralph offered to take our mower back and get the other model. After that he helped us checking out and loading it in the car. That is what customer service should look like. Thanks Ralph, your help was greatly appreciated.

This might have been my best ever experience in a large store of any kind. We were looking at a new…read morerechargeable electric lawn mower. There was no salesperson around, but as we were headed towards the front of the store to get cart for the mower, we saw a man who offered to help. He gave us some insight on the different mowers with rechargeable batteries, and then loaded it onto the cart. Unfortunately for Ralph, as we headed towards the check out, I saw and grabbed this week's flyer. The next higher priced model of the mower was on sale so instead of being $100.00 more expensive, it was only $30.00 and it comes with a cover. Ralph wheeled the model on the cart back where it came from and returned with the "step up" model. Thank you, Ralph for helping us with this purchase.

Fantastic selection of house plants, and the owner is super nice, and very knowledgeable…read more They have a lot of the common varieties you might be looking for, plus a lot of less common plants too. And it's a nice location to take a walk to when you're out on Webster Street.

Adorable little shop with great plants. It is mostly indoor houseplants but since it's spring I…read morewas able to pick up some herbs for the garden (and at a great price!). The owner is friendly and awesome. Parking is pretty easy, there are diagonal spots available on the street outside. The location is great too with several restaurants nearby and a nice walkable area to hang out.