Really OBSESSED with this place! It's very modern and gives a New York loft vibe. You feel fancy…read morejust being in here! Quite disgusted by the 1 star review and comment of a person calling these people scammers when they aren't. Just because you had a bad experience doesn't make people scammers. Anyways, every time I've come in here the ladies are kind and helpful! I love the entire staff, the doctor is great! I have about 3 pairs of glasses from here and I got my Acuvue Oasis daily lenses from here. As long as I live in Dallas I will always be a customer here!

Dr. McDaniel and his staff are the best. He has been our Optometrist for years and we are very…read moresatisfied with him and his office. He is very attentive and explains everything clearly. We live in a (literally) hundreds of miles away and we still make the trip back to see Dr McDaniel every year.

I like this mall! They have a lot of the stores I do shop at. It's an outdoor mall but it's pretty…read moreshaded. For an outlet mall, some of the stuff were kind of expensive! I could find some stuff cheaper at the regular stores. Jcrew being one and Banana Republic. I do love Kate Spade, Bloomingdales, Nike, and Saks off the fifth outlet! designer stuff for less!!! not that much less but cheaper than regular price hahaha Okay, I dont know why it comes up Irving for the address but it's in Grand Prarie. It's right off of 20 and great south west. Cant miss it going down the highway!

Great location! I found this place looking for a Pottery Barn in the area. The Mall has every store…read moreI need in terms of clothes and furniture. Love that they have an ice rink in the center of the mall- it's not necessarily the best ice but it'll do for an evening of skating fun. Great food court choices.

Diabetic eye exam. Oh my goodness I was skeptical when I first saw the office I was not impressed…read more The minute I walked into the office I was welcomed they were very friendly and accommodating. We connect the day before. one thing I can say Dr. Wammiker knows her job. she understood my dilemma of dry eyes made sure I had the best care that works. I got regular glasses and a set for my computer. Now I will be getting contacts and the staff worked so well with me with all my needs. You never judge a book by its cover because I got the VIP treatment. Thank you for taking care of me. I will be there for every appointment. Thank you guys so much for all you have done for me.

Dr. Kumar is absolutely wonderful! Today was my first ever visit with her and as a longtime patient…read moreof Dr. Weikum who retired and I completely admired; Dr. Kumar did not disappoint. As a matter of fact, she picked up where Dr. Weikum left off. Professional, personal and hands on. Her concern and thoroughness mixed with ease and information made my visit a 5 Star! Her assistants, Sarah and Shannon were 5 Star! If you're in the Irving area or even DFW area go see Dr. Kumar for your eye exam. Awesome!!!

Absolutely terrible company and customer service is despicable. Went last year and purchased $350…read moreworth of contacts and took them almost a month to arrive and the refused to give me an exam pair. When I called this year to order another pair they told me I'm one day past my exam and they can't give me an emergency pair I have to do an exam. So I paid $100 for an exam just for them to still not give me an "exam" pair of contacts. I then place me an order for contacts and they're not ready so I called them today asking if I can purchase a emergency pair and she says rudely says no but we can put an order in as if thats not why I'm in this situation in the first place. Now after spending a total of $450 with this company and location I'm still unable to see! Shame on this company and location and shame on the terrible attitudes of the women who work there! I've never had this issue with any other eye doctor and will be going back to Visionworks!

False advertising, spent $450 for an exam and 1 pair of glasses plus one pair of "free" glasses…read more.. The exam was virtual, no real doctor there, he was on a projection on the wall. Weird, I think they should inform you of that before you make the appointment because I want to see them in person. Glasses are awful, way too strong..they claim it is the correct prescription and I need to get used to them. Won't change them. I'm out $450 for nothing I can use.

All the staff was very friendly and professional and I would highly recommend this place if you…read morelooking for eye exam and glasses.

Dr. Brian Smith is the best optometrist I have ever known. He will definitely give you a perfect…read moreprescription for contacts or glasses. I can read my computer screen from 15 feet away now. That's great but he truly focuses on the "health" of your eyes as well. Which I consider just as important as crystal clear "crisp" vision. Also, pop for the best coatings you can afford. Your eyes are worth it!

Poor customer service at front desk. Would not recommend. Was told my contact lense would arrive…read morenext week and the sample they give me should last till then but was only arrived two weeks later. Ask if I can get more samples meanwhile and was denied with condescending tone.

I've been wearing contact lenses, glasses since I've been 11 I am now 30. I left today paying for a…read more"premium contact lense fitting" out of pocket cost me $90 rather than my usual $40 STANDARD contact lense fitting. I do not wear gas permeable contact lenses I do not wear kerataconus lenses I do not have a high prescription (always been in the -1.25-1.75 range) I do not wear multifocal or bifocal lenses or Toric lenses I'm your straight standard single vision contact lens wearer. Although today I was told my contact lens fitting would be $90 due to the "complexity" lol of my prescription (OD BEING -1.00 OS -1.25) and me being a new patient I have never had to pay this in my life I've always gone to see new optometrist in the past and me being a new patient was never an issue or to cause me to have to pay more. Nothing has changed as far as my RX goes I know she doesn't know that but I'm in the same disposable contact lenses I've been in for years. I was really taken aback at the checkout process the young man was helpful and did go ask the doctor as to why I fell under a "level two" versus a level one and came back with me being a new patient and the complexity of the visit blah blah blah. It's quite unfortunate I had every intention of using my benefits to purchase my contact lenses for a one year supply at this office although due to them not being upfront with the range of cost before hand explaining my benefits and how me being a new patient that I would fall under a whole other category rather than the surprise at check out I decided not to purchase anything from this office. Learned from this situation that every office def has their own policies in place . Although should that be the case that being "new" would put you into the category of a "premium" fitting then all benefits and office policies should be reviewed beforehand with patients I worked at CARGO EYECARE LAS COLINAS as a certified Paraoptometric assistant for almost 4 years and I am very well versed in understanding benefits etc and working at that office we always went over expectations of cost with patients beforehand that's what you call GOOD CUSTOMER SERVICE. That's why I didn't question anything because I knew and understood my benefits prior to the visit guess I was wrong. So just an FYI to potential patients be sure to know what you may have to pay for a contact lense fitting. I even called Eyemed my insurance carrier and explained the situation they stated they've never heard anything like that and weren't much help visit was done and paid I was just calling them to see how or why I fell into a premium fitting There's a big difference between $40 and $90..... Provide your patients with proper expectations beforehand Dr. Ta this is definitely something that should be implemented at the front end since this is how business is conducted here that way there aren't dissatisfied patients and surprises at checkout. ***

I don't typically leave reviews, but this situation absolutely warrants one…read more I have worn glasses for over 25 years, and I have never experienced this level of incompetence. After FIVE separate visits to have my lenses corrected, my PD is still off by approximately 1 cm. As a result, I am dealing with double vision, severe eye strain, and constant headaches and mental fatigue. This is no longer a minor inconvenience, it has significantly disrupted my daily life. I struggle to focus, basic tasks have become difficult, and my job performance has suffered to the point where I have been written up. I have also wasted an unreasonable amount of time driving back and forth, sitting and waiting on staff, and dealing with repeated delays with no resolution. What is most unacceptable is that despite giving multiple opportunities to correct the issue, nothing has been properly fixed. On top of that, my insurance has already been billed, preventing me from seeking care elsewhere without paying out of pocket. This experience has been unacceptable from start to finish. I strongly advise others to proceed with caution and consider other providers for something as critical as their vision.

great customer service from Yami ! The experience was great, Dr Joby was awesome and I loved the…read morestaffs customer service

My husband and I come here every year to have our eyes checked with Dr. Tran. The office is always…read moreclean with an open office with great lighting. His office staff are always friendly and very knowledgeable. Dr. Vu Tran always remembers us and that's a good feeling. He's always friendly and asks questions about what's been going on since our last visits. We spend more time just talking to him about other things that don't pertain to our appointment. He's a great doctor and we will continue to see him at least once a year.

I had a great experience with Dr. Vu Tran and his team. They were knowledgeable and easy to work…read morewith and will be recommending to others - I went b/c someone recommended Dr. Vu Tran and his team to me and glad I did go.

Erica and Paula have always done a great job and know all the in and outs of eye care and the…read moreindustry itself . So patient and kind for a busy store. Keep up the good work.

Great place to get your glasses If you dont like frame you…read morehave a 100 days to return them now that is awesome Erika,Paula,Rachel,Karina keep doing a good job