no hassel, no pressure, just kind and caring service. best buying experience i have ever had…read more!!!!!!! ken exemplifiies what every dealership should be... i would highly reconmend anyone loking for a used vehicle to buy from ken. butch raymer a most satisfied customer

These people really know what to do and how to help you. The service is amazing. I bought a 4Runner…read morefrom Kenny and he's was amazing. They were very informative and told me everything about the car I needed to know. I bought this car as someone from out of state and he picked me up from the airport to bring me to the dealership. Drove it back to Indiana with no issues. Super helpful and honest people. And they even helped me out immensely with getting the title services done in Indiana

Exceptional customer service starts with exceptional people, and the service department manager is…read moreexactly that. Melissa H. personally acknowledges every customer, making each visit feel welcoming and valued. Her kindness, professionalism, and genuine care turn an ordinary service visit into a truly positive experience. She takes pride in her work and the relationships she builds, and her dedication is a key reason we continue to return.

I had a 10:00am appointment to have my vehicle service. I waited three hours with no update. when I…read moreasked the Volvo representative about my vehicle and he stated that they do not take appointments, just check in times.

Shout out to Daniel, Josh, and Reddy! I had another "Ford Dealership" service my vehicle and a day…read morelater the skid plate was dragging on the ground. I was close to James Collins on a Saturday so I pulled in and they took care of the issue immediately. You all have just won over a very loyal Ford customer!

Service manager refused to do an alignment on my truck siting "we don't work on big jacked up…read moretrucks". After I pointed out that it was a stock size tire and pointed to a literally identical model with the same stock tire size for sale in their lot, he was completely flabbergasted and had no idea. I asked him how they do alignments on several models of trucks that Ford ships with same size ties and he said he didn't know and backpedaled saying their machine had a maximum size of 33" tires. So apparently if you own a Super Duty, Bronco, F150 or Ranger they can't work on it. Plus their service tech left all their tags all over the inside, grease marks on my console and just slapped a new oil change sticker next to the old one instead of peeling it off. This place is a joke

So, we a found a vehicle online(Nissan Armada) that we were very interested in. We contacted…read moreCrestwood Auto and dealt with a man named Junior. We told Junior we were interested in the vehicle but we would be driving from Saint Louis(4 1/2 hour drive non stop) so we wanted to make sure everything was okay with the vehicle before making the trip. After a few phone calls and text with Junior, he assured us the vehicle was outstanding with NOTHING wrong. We make the trip and took the test drive. 4 things right off the bat are wrong. #1: The check engine light is on. We drove the vehicle to a nearby Auto Zone and had them run the free engine light check on it. Came up as (P0021) which has something to do with the crank shaft. Maybe it was just a bad sensor? Maybe it was worse?.. I don't know. #2: As we were getting the test done at Auto Zone we all noticed a loud buzzing noise from the engine, we pop the hood and the Auto Zone worker said it was probably a belt or pulley making the noise. #3: The passenger air bag light was beeping on the dash. Why was it beeping? I don't know... #4: The DVD player screen did not work, the sound worked great but the screen would not turn on. We return from the test drive and tell Junior the things we found wrong. Junior said the check engine light was not on the day before and neither was the Passenger Air Bag Warning Light... he was just dumbfounded at how they both magically appeared this day. As for the loud buzzing noise coming from the engine that the Auto Zone guy said sounded like a belt or pulley... Junior said it was "supposed" to sound like that and everything was fine! As for the DVD player, Junior did not know about that either and it was a complete surprise to him that it did not work. Junior didn't really know what to do about all the things I had pointed out, all he could say was "make me an offer"... Really?!.. make you an offer? We drove down there with virtually a blank check written to us by our bank and were really excited about driving this vehicle home. We feel totally disrespected and are in total disbelief that someone would treat us like that. We specifically asked multiple questions to ensure everything was okay with the vehicle before we made the trip and we were obviously lied to repeatedly. I find it EXTREMELLY hard to believe that he was totally unaware of all four of these things before we got there. If I could have given this business Zero stars I would have, please don't make the same mistake I did and avoid this place at all costs.

We found a 2014 Chrysler Town and country that was priced really well online. It only had 108,000…read moremiles on it with great tires and ran smooth. I worked with Brad Miller and he was really helpful and knew a lot about the vehicle. They were flexible and helpful at all turns and allowed us to take the vehicle to our mechanic. Just a few minor things with the vehicle that needed fixed but got a great deal on the vehicle. Highly recommend.