The customer service overall was pretty great. How ever the quality of the nails are terrible I got gel nails 3 days ago and I had already went back yesterday bc because one fell off.. One of the lady's working there was super sweet and fixed it the next day another fell off. I won't be coming back it was $75 for nails to last 3 days. I'm good. read more

My favorite salon for hair and nails The owner sets high standards for cleanliness, quality, and communication. Across the board, the staff demonstrates experience and reliable quality that my family and I really appreciate. read more

My nails looked amazing! She took her time and the end result was everything I wanted. They lasted a good two weeks for gel with chrome powder. My husband also was able to get a manicure and haircut. It's in a very good location just off the Elon exit. read more

iSalon - Gel Light purple color with pearl chrome powder - Hair Salons Near Me - Burlington, North Carolina

Tried this spot out on my way through Burlington. I only had time for a quick SNS manicure but wish I could have gotten a pedicure! The service was too notch and the establishment was clean. Once you sign in, you are asked to wash your hands which is a plus. The man who did my nails was thorough and did an excellent job. I don't like my nails long and he checked to be sure I liked the length twice--once when he cut them and again after filing. My nails look great! I wish I lived closer because I would definitely go back! read more

I got my nails done here last weekend (SNS) (9/15/24) and there has already been three of my nails that have fallen off in a matter of a week. (9/22/24) And that is absolutely ridiculous. Also they moved us around from chair to chair like twenty times and I couldn't sit with my family. read more

I went for a pedicure. (My first one there) After the pedicure was over I was given the lovely pedicure slides. She said meet me at the front. I thought she meant to the front to dry my toe polish. No, she took my money and said have a good evening. I said I do not get to dry my toe's? She just stared at me, so I left. It was raining and my feet were wet and sliding. So I took off the lovely slides & walked to my car barefoot. It was just ridiculous! read more

I went for a pedicure my first and last time in March. That pedicure itself was fine but the room was dirty and chairs were in need of replacement. My friend went last week and has a terribly infected toe now. She called the store to speak with the owner and the owner was "busy" and never returned her call. I wish I could give them a zero UPDATE: the owner called her back & was apologetic but that's not enough... read more

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I had Ashley do my hair, and let me just say I AM IN LOVE!!! I've always wanted to try a lavender color in my hair and Ashley exceeded my dreams!!! She also gave me a inverted bob cut and it's amazing!! I highly recommend her! She is the only person that I trust with my hair from now on!! read more

iSalon - Lavender - Hair Salons Near Me - Burlington, North Carolina

I have been here many times for scheduled appointments and I have walked in. I have always been greeted kindly. When i have walked in the "wait time" has always been accurate. I have observed the post service clean up. I highly recommend iSalon. read more

Love I salon.. I go to Megan. She is wonderful for hair cuts highlights and waxing. I love my hair now. I also have my Pedi there Best Peri since I moved here in September. read more

I got a pedicure and it was great!!! My sns nails didn't turn out so great. My nails are so bulky and uneven. Looks like my nails have growths. I wanted to say something but the lady doing my nails didn't seem like she understood English very well. read more

iSalon - Hair Salons Near Me - Burlington, North Carolina

This place is not it. If you're seeking a haircut, search elsewhere. I came here multiple times to find a someone who would be willing to cut and trim my hair. Each time was a disappointment. It's been almost a month and I am still waiting for my uneven hair to grow to the point where I can have an adjustment/touch up. read more

Inexpensive, they got me in quickly even though they were slammed, and the stylist spent a long time helping me get just what I want! Great cut and great experience! Will absolutely go again! read more

Okay - a teacher at my school recommended this place - her glowing reports were certainly warranted: very clean and pleasant ambiance, courteous and solicitous attendant, and the beat leg massage at a nail salon ever! Love the separate room at back - quiet and relaxing! Best one I've ever visited! read more

Manager Suzette just hung up on me while I was asking her if she could tell me which of their stylists has more experience. Refused to answer the question and took it very personal. I repeat it back to her that I was not asking for her personal preference but which of their stylist had the most experience in their profession. Got an attitude from the manager and she flat hung up on me. Very professional! read more

My husband decided to treat me to a haircut for Mother's Day (I have been unable to go for several months due to accident). I was fortunate to be worked in with Emily. She spent time asking what I liked and reviewed what she was going to do before she started. She really listened and did a fantastic cut. I have already made my next appointment. We both are very pleased with the youthful, current hair cut! read more

Never been more impressed with a nail salon! The entire staff is always so friendly and they always remember my name. Nancy does an awesome job. My SNS nails always last for a few weeks and they always do a thorough job! Best nail salon I've been to in the Burlington area. read more

I have been a customer of isalon for 13 years. Bought my Mom a giftcard to have her nails painted with a gel French tip. When she arrived she decided to have a design placed on one nail and have her toes polished. She was charged $50 for the extras on top of the $25 giftcard that I gave her! The extras cost twice as much as the initial gel polish and she didn't get a mani or pedi! I WON'T be using isalon anymore, don't give them your business, just go to B Nails in Graham instead! read more

I am in town for a tour of Elon University and I needed a color refresh. I made an appointment with Jordan and she was Amazing! I got full color and highlights and it looks amazing! Thank you JORDAN! read more

Really nice atmosphere and extremely friendly staff. I got a great haircut and my girlfriend also got a great one a few weeks back. The price is extremely reasonable for people who really know what they are doing! read more

I had a very pleasant experience at iSalon. This was my first visit, but I was very impressed. As a guy, it can sometimes be intimidating getting your hair cut at a salon. Not here - I felt right at home and was very comfortable. The staff was polite and courteous. I was lucky enough to have my hair cut by Megan. She did a fantastic job and cut my hair just right. Combined with the inviting atmosphere and easily accessible location, I've definitely found a new place to have my hair cut. To top it all off, my haircut was not expensive at all! They earned my business on the first try and I've already scheduled my next appointment with Megan. Give iSalon a shot! read more

This was the worst experience I have ever had at a salon. The stylist was inept at best and when I brought my concerns to the owner she could offer nothing but excuses and unprofessional behavior. I highly encourage anyone thinking of using this salon to reconsider. This establishment has no problem taking your money however they refuse to accept accountability for their mistakes. read more

My boyfriend needed a trim while we were in town for business. We chose it on a whim because it was close to our hotel and I am so glad we did!! His hair looks great and then I went back for a mani/pedi while he was working. It was probably the best stop-in mani/pedi I've ever had! My tech was very sweet and did a fabulous job! If I ever find myself in town again, I'll definitely go back! read more

LOVED having Megan cut my hair today!! I am new to the area and already can't wait to come back. I got the cut, wash and style and she did an awesome job!! She is also such a delight and I feel lucky I got her today! Highly recommend isalon! read more

I had a gel polish manicure here for the first time. Very friendly staff but I wasn't pleased with the service. My nails are uneven, polish left on my fingers and cuticles. She probably would have corrected it if I went back in and complained but didn't have the time. read more

I love this place. I get my hair done with Meagan and always get lots of compliments. You can't beat Treena for a great relaxing mani/pedi

First visit was a hit! Shonda was super helpful! I wanted a cut and color- dark brown base with red bayalage. I showed her a couple of photos that I had in mind and she advised on what would be best on my already color-treated hair. The Look...She nailed it! She was super professional and took her time giving me the look I wanted. I highly recommend her as a stylist. Everyone else in the salon was also super nice and excited to be there! I will definitely be returning! read more

Had a great experience at ISalon. Got a pedicure with Linda. Never had a pedicure like that. Got a wonderful foot massage. Thank you Linda for that. Been spreading the word. Debbie Boger Burlington NC read more

The manager was not helpful in resolving my dissatisfaction. I had gel applied on Friday and Saturday one of my gels peeled off. The other nails were slightly raised near cuticles. I asked them to take off gel and I would pay for difference in SNS. The manager stated she could only fix the one nail or would have to charge me full price for the SNS. I asked that they just take off the gel and they charged me $10 to take off the sloppy work. The salon staff are more interested in socializing with one another than being attentive to the customer. read more

After being in rehab for a broken leg more 2_months, I was desperately in need of color & cut and I REALLY wanted it done before we went home for Easter. One of my physical therapists recommended Emily. I was able to get an appointment and I am so happy with the results. I love my color; everyone tells me i look brighter & younger! Emily is very thoughtful and considerate as well as professional. She made me feel very comfortable. I had forgotten my bottle of water,and one of the shop assistants noticed and asked me if I would like one, which was very nice. Also, my son-in-law who drove me, wanted his hair cut & they were able to fit him in without too much waiting. We both left feeling happy and looking better! So glad to have found EMILY at iSalon. Now my daughter wants some streaks and a trim, so we will be back soon! read more

So where to begin...? I had called to schedule an appointment for a wash, trim and style as I have rather long hair. When I arrived I was told I was with to follow this lady to a seat where she washed my hair, not even introducing herself or asking me how I was or anything. She gave me the worst wash ever literally scratching her nails into my scalp (and seemed to favor scratching the right side) and did not completely rinse the the copious amounts of shampoo and conditioner out. After she washed my hair she then began to blow-dry when I interjected, that "I am getting my hair trimmed" she promptly stopped. She tried to tell me thats not what I said, she then went to the appointment book and then apologized. She immediately combed and began to cut without a cape when another stylist brought her one and she laughed. Luckily, I let this lady ONLY trim my hair. She cut without checking to see if it was even and quickly began to blow dry and flat iron my damp hair. The front of my hair had a crease due to the flat-iron and the abundance of product not washed out. I expressed that she needed to fix it and she did while trying to explain that it was my hair and it was flat that when you part over and not down the middle that's what happens. Shocked by her complete BS excuse I told her not to worry I've been doing my hair this way the past 7 years I will fix it myself tomorrow. I later discovered this was the owner who supposedly has 22 years of experience according to the website. Apart from that the next AM I checked my hair and noticed in the back there was several areas she missed trimming which I fixed myself. Hands down worst experience ever and would not recommend anyone to this salon just based off the owners unprofessional behavior and inability to even trim hair which is pretty basic. Oh and the constant hold on one minute please while she dealt with other issues and speaking to others in her language with a client who does not know your language is rude and unprofessional. read more

LOVE the cut, but every time I get my highlight done there it turns out orange. Think I'll try somewhere else because I hate paying for orange hair when I could get the same thing doing it at home with store bought stuff. I go to a salon to make sure it turns out correctly. read more

Just started going here.... my new favorite spot for manis/ pedis!!! Everyone is so sweet even if you aren't that exact person's client. Went somewhere else to try for a manicure but it didn't compare. Nothing beats this place. Very relaxing and peaceful. Will be making my next appointment very soon! read more

if i could give this 0 stars , i would . i went with someone who had never gotten their nails done . and she didnt know what they were talking about , yet alone what to get . she then told that person to wait . when i asked how much would it cost to get them longer she showed me the side of a nail file and said that it was $5 extra per side of the file . not the wide side ... the really small side . ive been to plenty of nail salons to know that this one is a drop . read more

came in and had Jordan do my hair. i asked for icy blonde with a shadow root.... when i left i had color all over my face, STILL IN MY HAIR, and my hair was barely any blonder than it was before. i'm currently a student in cosmetology school and i just feel like if i saw that i had not got all the color out of my clients hair or that it was on her face that i would let her know and i would fix it... not just ignore it and let my client leave like that. absolutely pathetic. pure laziness. read more

NEVER AGAIN. I've never taken the time to write a negative review but this is warranted. First of all, unpleasant service. As a customer service person, I find it unacceptable when I have to ask you how you are before you'll even speak to me aside from "what are you here for." Second, and most importantly, my eyebrows- they no longer exist. The woman specifically asked if I would like them thinned or just cleaned up. I asked for only cleaned and specifically said I didn't want them thinner, even joking about my hair and explaining that I'd been trying to grow them in. Needless to reiterate, they are pencil thin. I am incredibly unsatisfied with both the customer service and the outcome of this visit. I hope that this information is helpful to anyone considering using this salon for waxing services. read more

Awful experience. Receptionist was cranky and snapped at everyone who came in. had an appointment at 4:30, had to wait an hour to be seen... Stylist did not listen to me... Complained that she was supposed to be off at 6... Butchered my bangs... And the cut... Color was ok... But she got dye all over my skin amd left me under the heat dryer too long... burning my scalp. I would cry if I wasn't so angry!!! read more

One of the worst experiences I have had at a salon. I went here to get a refill on eyelash extensions. The aesthetician seemed to have no qualifications to provide this service. It was an extremely painful procedure, and the end results were less than satisfactory. The aesthetician used enormous amounts of glue which almost glued my eyelid shut. It has been a little over a week, and my natural lashes have begun to fall out with the lash extensions. On top of this poor service, the woman charged me over $30 more than the listed price for a lash refill. I would not recommend this place to anyone looking to get lash extensions. read more