Dropped off my 12" tablet off They repaired it less than…read more24hrs later. Fast service and great communication Awesome prices If your looking to get a tablet fix come here

Don't let the good reviews fool you! Cheap quality and evern worse customer service is what youll…read moreget here. i guess you get what you pay for. I've been coming here for years and in the past year something changed and ive had the worst service here. Went in for a repair for my iphone 15 screen that was cracked and had a damaged LCD, keep in mind that this IS THE ONLY TIME MY SCREEN WAS ACTUALLY CRACKED, it was $120 and they replaced the screen quickly and i was out of there in under 15 minutes. Right away i noticed the quality of the screen sucked and was very glitchy, i called and they replaced the screen free of charge. Then a week later i noticed multiple black spots on my screen after taking it out of my pocket, no drop or anything and i had a damaged LCD again. so i go in and pay $120 again to fix this thinking nothing of it. just shy of a month later same thing happens! without dropping my phone a discolored line appeared on my screen, just simply pulled it out if my purse. AGAIN I go in store and pay the $120 once more to get it replaced. everything is fine and 2 months go by, and can anyone guess what happened? yup same issue, pulled my phone out if my front pocket and what do you know!! a damaged LCD screen, no drop no sitting on the phone, nothing and the cheap screen still got damaged. At this point, im convinced this is the cheap screens that they are using. i go ahead and call the store and i am then greeted by JIN, i explain my situation and he proceeds to place the blame entirely on me saying that it must be me who keeps dropping my phone and causing the damage in a very mean and rude tone. He also said that i could get an entire new iphone and that he could guaruntee that i'd still probably have to come in for a repair eventually since i clearly am causing the issue. I mentioned that at that point i had already spent almost $400 in repairs with them in just a few short months. and instead of being sympathetic or finding a resolution for me, he proceeded to be rude and condescending. He mentioned that he wasnt the owner so i asked to speak to the owner to see if i got a better customer service but he refused, just kept telling me "oh trust me hes gonna tell you the same thing, weve been in business for over 10 years and this has never been an issue so its just you." literally almost cried from how rude he was being. at this point i just hung up the phone since he had no resolution for me just harsh comments. i never got my screen repaired and have just been dealing with a damaged LCD that has gotten much worse from daily use of my phone and now im $400 down the drain due to repair world. they lost a loyal customer forsure.

Quick service! Great communication, definitely going to come back, in case anything comes up.read more

Sam was great. Fixed my phone quick! Great service definitely recommend if you need to fix!read more

Guy here saw the problem with the iPhone ... Did not have part but did the right thing and told me…read morewhere I could get it. Honesty is HUGE for me. I highly recommend this place

I hate to leave such a review because Jesus was nice and did the job quick, but one month after…read morereplacing my phone screen I started to get a halo effect around my screen. I have attached pictures. It started at the top left corner about a week ago and slowly has been growing around the entire screen. When looking closely, it looks like there is a Tony pressure point where the halo started so I don't know if a screw wasn't set properly after the replacement. And since the halo started, my screen has been really slow to respond to touch and sometimes want even scroll. I have to turn off the phone and restart for it to work again. ------- After Jesus reached out, I went back to him and he saw the issue that I was having. He replaced the screen for free. I updated the review to 5-stars for his great service.

Mark at Alhambra Cell Phone Repair is so nice: he is on top of things and so friendly too; it is so…read moregreatly appreciated! This is true customer service! My mom had a broken cell phone screen protector, and Mark was able to fix it and replace it with a new screen protector. He was great! I highly recommend this place! Prices are very reasonable too! Fantastic! Support local businesses like Alhambra Cell Phone Repair!

I was looking for a good iPhone service repair in the SGV and this business came up with good…read morefeedback so I decided to give it a try. I was having issues with the Zagg screen protector on my iPhone 16 Pro so I had John help me with the install and it came out perfectly! The service was quick and friendly. I'd definitely come back again for any iPhone related repairs.

Came here to change a battery on my phone since it was overheating, paid, and the overheating was…read morestill there as if it wasn't changed at all. They also didn't seal the screen back on properly.

It's amazing repairs the phones so well. I will come back. The people working are so nice and they…read morework fast. People need to come. The owners struggle is also sad working to help provide for his wife and daughter. Please come here.

I stop by this shop to check my 97th yr old mom flip phone after I went to cricket where I purchase…read morethe phone and told me they couldn't help me cause my mom phone was old. Rafael clean up my moms phone and it was working fine, he was so nice that he didn't even charge me for that, thank you! Rafael

Came in for a screen repair last minute before closing and Ralph helped me fix my screen right…read moreaway. This is a small family owned place in Boyle heights their prices are very fair, they're quick and good at what they do. Ralph finished fixing my broken screen within like 15-20 min and even fixed my charging port by cleaning it because it wasn't charging at no added cost. Even though it was late he was nice enough to stay open and fix my phone. He also gave me a free glass screen protector which was really nice. Check them out if you need any iPhone repairs their prices are great.

Super quick response time,…read more The owner was sweet and gave clear prices on the phone, with no haggling. Go during the day is my concern. As it is in downtown.

I had an excellent experience with the operator of the store…read more He was fast, accurate and great value for money. I needed help diagnosing my phone's issue and then submitting a corresponding receipt to my insurance. Not only was he able to do it, he was thorough with the diagnosis and documentation, allowing my claim to go smoothly and I finally have a working phone. Throughout the process, he was friendly and honest. I highly recommend everyone to this store. [Not my real name due to Internet privacy reasons, but review is factual]

Went in to purchase a Screen protector for my iPhone 12 and was in & out of there within a few…read moreminutes! Daniel was very helpful and his customer service skills were on point; very genuine & laidback dude. Definitely recommend this spot to anyone in need of any accessories for their phone.

If I could give 0 stars I would! Rudest service ever! Dismantled my Apple Watch, and said they…read morecouldn't fix it. Every time I called there was an excuse and more problems and more money. They gave it backed to me unfixed in worst condition than I turned it in. It's been 2 days and no refund. Every time I called they would say "by 7PM I was able to go pick up my device" and it was never ready and met with excuses. The said the same thing about the refund, by 7PM it would be sent. My calls would be avoided for follow up's and asking about the refund they offered. When they did answer the man was rude and yelling at me. Avoid at all cost, go somewhere else to get a better price and service.