My 2010 SS needed a new underhood fuse box and I found one through this supplier…read more 1. It took two weeks to get the part from NEW YORK to PENNSYLVANIA. 2. The price was adjusted upward 400% from comparable parts but I paid it because I needed it. 3. I drove 20 miles to pick it up only to discover that it was broken with a golf ball sized part of the box missing, still apparently worth 400% markup. My sales person was Brian Meddings. Do not use this person who works on markup and made good money on my part, but refused to have it overnighted to my location and made me call him several times to get status on this item. 4. The part was broken and my two week waiting period flushed.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

One of the worst retail experiences during COVID19 to date. I'm high risk so I am very cautious…read moreabout where I go. Most businesses are offering curbside pick up with prepay so I assumed Advance would too when hubby needed me to make a run for him. It was all downhill after that. The experience was flawed from the first phone call. Hubby needed black silicone in a tube. He even told them the brand and how the tube looked - do they have it? The "manager" was so dumbfounded by what this product was it was sinful. He had him on speaker phone and my husband would say the brand and he would repeat something else. Ultimately he did find what he needed. Hubby told him to put it out and he'd pay over the phone so I could just pick up. Nope they don't do that, or curb side pick up. So I headed over. It was supposed to be at the commercial counter. None of the counters are labeled and both were manned and assisting customers. Neither employee was Charles, the man who took the call. So I waited. The dude in front of me had a massive KKK hood tattoo. As he was being rung out I hear him tell the cashier the price wasn't right, but the cashier insisted it was. He ran up the Klansman and I was next. I was greeted by a large sign that said face masks of all kinds were required to enter the store and both the mouth and nose must be covered. Cashier had his nose out. Nice. So I'm standing there waiting, and waiting, because he had to answer a few more phone calls, pull parts, walk around etc. He was working I will give him that. Meanwhile Klansman finds an issue with his receipt and stands to the side trying to get his attention, all the while cashier #1 is still with the same customer and the customers keep pouring in. Finally I'm acknowledged. He needs to check with "Charles" for my silicone. Back and forth a few more times, and I'm still waiting. Phone rings several more times. I'm still waiting. He comes back and says hubby just called and added something to the order, razor blades. Fine. They're pulled and I'm left standing there as he tells me between phone calls and part pulls that I have to wait till Charles comes back to ring up the order. Well, where did Charles go?!? Off running errands.....wtf! Sorry dude but I just waited here with my compromised immune system with a klansman to my left and more customers coming in to my right. Pull the stuff from the shelf and start fresh. I'm not waiting and it's absurd that he would even suggest it! He does what's he's told and haphazardly tries to hand me the items, as they're falling on the ground because he doesn't think to put them in a bag. Like I really want to handle these after your dirty (yes black dirty nails and no hand sanitizer in sight) were all over it...no thank you! 20 + minutes of my life wasted and I don't want to even think about how many germs I was just exposed to.... (doors are pull so you must touch handle, credit card machine requires you using the attached pen, etc) no hand sanitizer, employees not following the policy they have posted, and poor customer service, lack of common sense, and short staffed. I know we're all under pressure with all of this going on but this is one business you don't want to visit during COVID.

Walked in and asked if they had a Chilton's manual for my wife's vehicle, was given a strange look…read more Asked if they had the transmission filter for her make and model, and was informed they didn't have it, but could order it. Then the manager from the back chimes in, "Do you even know how to work on a CVT transmission?". Really??? Definitely a different approach would have been better. Needless to say, I dropped my items and walked out the door. My advice.... find a parts store that is more knowledgeable and friendly.

This is a great family owned and operated business centrally located near Columbia and Mountville…read more They have the best deals on car parts and are very knowledgeable. I wouldn't go anywhere else.

From the owner: Selling Quality Tires, Auto Parts and Oil since 1985 ,Family owned and operatedread more

AutoZone 2121 Columbia Avenue, Lancaster. I had not one but a team of employees there help me…read morediligently and effectively. Highly recommend!

I'll recommend this location to everyone. These employees are SO helpful! My check engine light…read morecame on so I had to get some use the reader to give me an idea of what is wrong with my car. Jimmy was very helpful! He is friendly, answered all of my questions, and enjoys his job. I didn't even buy anything, he encouraged me to do some research online and told me their store hours in case I need to come back!

Scott and Matt helped us with a difficult removal of a car that had been sitting in a storage…read moregarage for 10 years. I can not express my gratitude for their patience and kindness. Thank you very much.

My son recently had a collision with a deer. He needed a taillight and mirror. Unfortunately the…read moredeer needed alot more. Hubby was going to order the taillight from a dealer to the tune of $60. Me, being the tightwad that I am insisted we search junkyards first. Our other son suggested Tri-Town and I'm thankful that he did! While Tri-Town does not pull the parts for you (you do it yourself - bring your own tools) they "probably" would for a fee however I didn't confirm this. Thankfully the "grounds" are pretty organized. Honda's in one row, Chevy's in another, and so forth. We had no problem finding the 1996 part we needed to the tune of only $15!!! While there we also grabbed the mirror he needed as well. Both parts came in at only $35, much less than the dealer price for just the one! As a female it is hard to get excited about a junkyard but I've been to many in my day and this one is like no other. Most of the cars here weren't wrecked (had blown engines, etc) and were late models. The grounds weren't overgrown and the cars were arranged in a way that not only was it easy to find what you needed, but also easy to navigate around the vehicles. I didn't see any "critters" or webs but it could be because it's still cold. There was a port a potty in the "yard". They also had wagons you could borrow to carry your loot. Since it snowed last week the grounds were muddy and I was glad I removed my heels beforehand. Regardless of the weather I would strongly encourage proper footwear when visiting. The young owners just took over the property in June 2017 and were still making improvements. They also buy cars. I'm not sure what their payout would be but it's nice to known if you have a hoopty with a blown engine or transmission laying around. Definitely worth a visit for interior parts, moldings, seats, lights, bumpers, and the like.

"I couldn't find the sports car of my dreams, so I built it myself."―Ferdinand Porsche…read more Stopped by to pickup a rear wiper blade for my girl's car. Told the guy behind the counter the year and model number and he brought it right out. I paid and was on my way out when I asked if it was ok if I changed it out in the street. He said he didn't mind one way or the other. I quickly changed it out and as I was about to get in the car he came out and offered to take the old one and the packaging off my hands. Now that's customer service! P.S. I have always liked NAPA parts because they offer good quality parts for low prices.