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    The Pool Whisperer

    5.0 (8 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - The Pool Whisperer

    Pool installation

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    Ask the Community - The Pool Whisperer

    Pool Knights - Stains starts appearing in pool once new tech started "cleaning" pool

    Pool Knights

    (34 reviews)

    New ownership a year ago and they're absolutely horrible in every aspect. Poor cleaning services…read moreprovided and even worse customer service from the cleaning tech himself to the office response to customer calls and complaints. Majority of the neighborhood has discontinued services! Stay away!

    Not what they promise. Scheduled them to replace a pump. Two missed appts. They called and said…read moretheir tech walked off the job. We went to another company and got the pump replaced. Called Pool Knights back to begin weekly service. I had the pool completley clear and ready to be serviced when they arrived. After 4 weeks of service and numerous calls about not enough chemicals I fired them. They added salt to a chlorine pool!!! WHAT! Only once out of 4 weeks did they added enough chemicals to control the algae. Last Sunday my 73 year old husband added 5 pounds of shock, (at our expense) brushed and vac pool..and this took care of what THEY WERE TO DO. I have CLOSE up pictures and video to prove EVERYTHING. After I cancelled service I called them again about a bill I got for 6 weeks of service and only performed services 4. I asked for a refund. No one will speak to us. You have my email, my cell and my husband's cell. So many ways to communicate, why do you not? Why do you bill for services not rendered? Why will you not call me back and offer a refund? Why did you send the pool cleaner out to my house after we fired you? Run from this company, they are not what they advertise!!! Buyer Beware..they bill in advance!!!

    The Pool Whisperer - poolcleaners - Updated May 2026

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