I was not familiar with any jeweler in the area so after reading some Yelp reviews I decided to…read moretry this place. I had a bit of a wait but seeing that other people were in here made me feel comfortable with my choice. My need was simple and within 10 minutes I was heading out the door with a new closure for my necklace and no money out of my pocket. I will certainly return when other issues arise and will recommend to friends.

I bring all my jewelry here. Steve has helped me repurpose older jewelry to make them beautiful. I…read moreget the best service here and can't recommended Angelo's enough.

I have come to this jewelry store many times before, mostly because it is the closest to my home…read more But I will never ever come back. I brought my watch in because there was condensation inside. The jeweler asked me why I wore it in the shower or a swimming pool. I told him I didn't do either. In fact, I've never worn it in the shower or in any wet situation. He looked at me and said, " You definitely did!" I didn't feel like arguing with him, but I thought at that point that he was very rude to argue with me when I had told him explicitly that the watch has never gone under water. When I came to pick up the watch, he warned me again about not getting it wet. Had he not heard me before!? I then took a look at my watch and saw that there was a chip on the crystal. That chip was not there when I brought this watch to him. It is not just a little chip, it is bold and extremely obvious, and I definitely would've noticed it prior to me bringing it in. In fact, if I had noticed something like that before I would think that it was possible that even handwashing could have gotten condensation into the bezel. He immediately argued with me and said, "Of course it was there!" That was absolutely not true and he continued to argue with me in front of a store full of customers and employees. This man is extremely extremely rude. He told me that he was too old to be arguing with a woman like me. To that, I agreed. He IS old and extremely crotchety. I will never step foot in this place nor would I recommend it to any of my friends. I'd be willing to go 10 more miles from home as to avoid this man again. He embarrassed me in the store, he did not listen to me, and then he wrecked my beautiful watch. Sooooo bad for business to have this man working at this establishment, and even worse that he is allowed to interface with customers.

I don't often write long reviews, but what happened today deserves to be shared…read more I walked into Swiss Connection this afternoon with something incredibly precious to me--a bent, nearly broken silver ring that my late father gave me for my birthday, the last piece of jewelry he ever gifted me before he passed away. My wedding is in one week, and I had been hoping against all odds to wear this ring as my "something blue." I wasn't sure hope would be enough. I came to Swiss Connection because every experience I've ever had with them has been marked by kindness, honesty, warmth, and true professionalism. Years ago, the owner, Jean-Jacques, replaced a watch battery for me on a Saturday morning during one of the hardest seasons of my life. I walked out of that visit smiling for the first time in days. That moment stuck with me. Today, I was met with that same care--this time from Jeremy, a jeweler whose talent and generosity truly left me speechless. From the moment he looked at the ring, Jeremy was honest. Silver is malleable, he said. He wasn't sure he could salvage it. He made no promises--only that he'd try and that he'd know within a few minutes whether anything could be done. I appreciated his transparency and the sincerity in his voice. While he worked, the staff (all incredibly kind--my golden retriever got just as warm a welcome as I did) made me feel at ease. Time passed, and when Jeremy finally emerged, he had a hopeful look in his eyes that I will never forget. He gently picked up the loose topaz stone and said he thought he might be able to set it after all. What happened next felt nothing short of miraculous. Jeremy didn't rush. He took his time. He handled that ring as if he understood exactly what it meant to me--because somehow, he did. When he reappeared again, it wasn't five minutes later. It was much longer, because he had poured genuine care and craftsmanship into trying to restore something irreplaceable. And he did. He handed me back a beautifully polished ring with the stone set securely, restored in a way I didn't think was possible. When he told me there would be no charge, the tears came immediately. I don't think I've stopped crying since. Thanks to Jeremy, I will be able to walk down the aisle next weekend wearing a piece of my dad--my something blue, and a reminder of his love on one of the most meaningful days of my life. Jeremy may not be a man of many words, but his work speaks louder than anything he could say. His craftsmanship, humility, and kindness are extraordinary. My father always appreciated true artisans--people who take pride in their craft and show heart in their work. Jeremy is absolutely one of those people. To Jeremy: from the bottom of my heart, thank you. To Jean-Jacques: thank you for creating a shop with soul, integrity, humor, and people who genuinely care. To Ms. Gerard: you're a true gem and I have enjoyed our conversations and how truly considerate and genuine you are. To Swiss Connection: you have a customer for life--me and my soon-to-be husband. You all made a wedding dream come true, and I will never forget it.

I am new to the area and was in search for a jewelry shop that did repairs. I came across Kaz…read moreJewelry and decided to give them a shot. The owner, Albert, was super helpful, informative, and nice. I am so glad I came across his shop, his work is simply incredible. He works on a lot of custom orders and can customize your dream ring. His store has many unique pieces which he made. He repaired my bracelet within a few hours and it looked like new again. I will def be a repeat customer and can't wait to create a custom piece in the near future with his help. Thanks for all your help, Albert. I truly appreciate your expertise in the industry!

The only place to go for Jewelry is Kaz Jewelry. Albert is a meticulous craftsman with an…read moreexhilarating enthusiasm towards his craft. We had visited other jewelers in the area regarding a repair to an engagement ring, they were all less than enthusiastic about repairing the ring, and more interested in simply selling a new one. When we met Albert he listened to us and crafted a repair that looks amazing. Don't waste your time at the other stores, go see Albert at Kaz first. You will not be disappointed.

Appraisal of certain pieces of jewelry.They are very professional and I recommend them highly.read more

I'd highly recommend this shop. Cory was super helpful throughout the whole process. Cory was very…read moreeasy to work with and went above and beyond on the engagement ring!

Gary is the man! There is a reason his jewelry shop has the reviews and stars it has. We brought in…read moremy engagement ring for a resizing in the morning and he had it done by 3 pm. He was very helpful, patient, and friendly with us! We took a look around his shop for some bands and they all looked beautiful. We not only recommend this place but will definitely be back. Thank you Gary!

I stopped by today to discuss Jewelry repair and to look at some quality products. Gary was…read moreterrific. A true professional who is kind and knowledgeable in all aspects of Jewelry and precious metals. I highly recommend Gary for all of your Jewelry wants and needs.

I would and have recommended Chas to all my friends! He did an appraisal for me and a family…read moremember, and we both enjoyed working with him. If you are looking for a great, well qualified person, Chas is your guy!! :)

Looking for a good independent appraiser... look no further. Chas Leeper will always accommodate…read morethose emergency situations in which you need a last minute, quick appraisal and he does it with great care and detail. His numbers and recommendations are spot on and my clients are given a great comfort level that they are getting what they need for their home. Chas just did a "fixer" for me in Mission Viejo and was out there within a day of my phone call. He had great suggestions and spent a lot of time evaluating some of the peculiarities of the property. As a realtor I have found that having an independent appraisal prior to listing a home serves as a tremendous added value to my clients, plus it takes any guess work out of the entire pricing equation. Money well spent and the return is ten fold. Thanks Chas.

Terrible. Dropped off 2 pairs of earring for repair. They said 8 days and would call me when ready…read more Eight days came and went no phone call. Went by and they were closed. Called and mailbox was full so couldn't leave a message. Went by again, closed and tried to call again, mailbox full. Finally went by and they were open and repairs had not been made. Silly excuses. This jeweler has not earned my business with their lack of customer service. Don't advertise jewelry repair if you can't perform. At least follow through with a phone call and clean up your mailbox.

Brian custom designer my Ruby pinky ring. It's absolutely gorgeous. I will continue to recommend my…read morefriends and family to come here

I had a few pieces of fine jewelry that needed repair. I…read morewent in thinking that would be the end of it. I also brought in a pair of beautiful diamond earrings that I was interested in perhaps trading in. The incredible woman who waited on me Jenous(Sp?) was incredible. She suggested that I might use the diamonds from the earrings to design a bracelet or ring. Fast forward...the few pieces I brought in for repair are now brilliantly restored to their original beauty. The diamond ring being designed for me is breathtakingly beautiful. Everyone in the store is knowledgeable, professional and want to be sure you are taken care of and pleased. The selection they have is stellar. They have customer service down to an incredible science. I highly recommend them. Thank you so much, Monaco Jewelers. Chelena Sotraidis

Jinous helped me with a custom ring and sourced the most beautiful elongated old mine diamond for…read morethe center stone. The jeweler that crafted the ring did a fantastic job making a delicate setting that fits my finger perfectly! I am so happy we chose Monaco Jewelers for this special custom made 30th anniversary ring! It's gorgeous!