Spoke with Liz who was very gracious and all is well! I appreciate her follow up and consideration.read more

What happened today was absolutely horrendous. Dr. Dhaliwal seemed very nice and knowledgeable, but…read morethe ethics of their staff are questionable. Apart from repeated attempts to get my prior authorization started, causing delays in getting my braces in, I was given absolutely false information today. I called today and was told that my prior authorization "had gone directly to the board when submitted", I said that I thought it was strange considering I had received immediate approval from a different doctor, and was told "that happens". I then asked plainly, "So you have submitted it?", and was told yes without hesitation. I then called my insurance, who couldn't see anything submitted, then while we were talking the insurance representative said, "Wait, it looks like it was just freshly submitted, like within the last minute".  Whether that was negligence or willful misconduct I decided to call and give them one more chance. After telling their office manager the story I was met with the response, "Well she would never do that", followed by defensiveness and excuses. The fact that the first words were not an apology or even a neutral response makes me question this entire practice. This should have never happened in any sort of medical office when dealing with anyone, but to have two negative experiences makes me think this is a cultural problem.

Oh, Dr. Song. I really don't have anything against her as a person. She came along at a really…read morebad time in my life. Actually, life was wonderful when we met, but it quickly went down hill. I went to Dr. Song for dizziness and vertigo last summer. After waiting almost 3 weeks to see her, I was a little thrown off when she spent 5 minutes with me by using a flashlight to look at my eyes. She asked me a couple of questions then told me the reason for my dizziness and vertigo was from my sodium intake. What? I was immediately pissed off and upset, and I let Dr. Song know. She didn't ask me anything about what I eat. If she had, she'd know that I rarely eat processed foods, and I actually look at labels of food almost obsessively. She kept saying, "I can't imagine what you're going through". She referred me to get an MRI, "just in case", but told me to lower my sodium. 10 minutes later, I was on my way out of an appointment I had waited 3 weeks for. I wanted an answer to why I was dizzy and had vertigo. I am otherwise healthy, so assumed my symptoms were due to an inner ear issue. I went to the MRI, but didn't expect what was about to come. They told me I would hear from Dr. Song in a week, unless they had found something. Dr. Song called me the next morning. She said, "yah, um, you have a brain tumor". WTF? And again, "I can't imagine what you're going through" with the same sincerity as before. None. I'll never forget that conversation as long as I live. Nobody wants that call, and I won't bore you with the details other than to say that I am recovering from the serious and painful ordeal of brain surgery, but Dr. Song's bedside manner was absolutely awful at the worst time in my life. I would dissuade anyone from seeing her. I had actually written a letter to the medical director of the clinic conveying my experience, but threw it away when I found out about my brain tumor. I had other things to worry about.

I love Dr. Song, she has been doing small procedures on my face for about two years and I have…read morenever had anything but great results. She is a sweet lady and makes you feel right at home when you are with her. She recently did a laser treatment to my face to decrease brown spots due to sun and age as well as blood vessels that like to show up out of no where. I truly recommmend her, and will never go anywhere else. I love, love, love her!!!

Accompanied my partner to a consultation. Checked in and got a useful packet with great information…read morefor those receiving surgical care. My partner went in only for consultation and has dental procedure trauma. I was there for support, if needed. In the packet they include detailed pre/post op instructions, and opioid handouts. If someone is coming in only for a consultation is it truly necessary to receive those immediately upon checking in? It can great unnecessary anxiety and panic. On top of the team being 30 mins late, pop music blasting, and my partners worst fear in a packet on her lap. I had to say something. Front desk is kind, but when asked about the packet, and the wait.. they stared with glossed over eyes and cold tone. To be fair, not their fault... Please be mindful, not every patient is the same. Some have anxiety/trauma and your set-up is not conducive to that. Consider reviewing the check-in docs maybe? I'd just recommend providing those documents during the appointment itself! Thanks for listening!

The first night I did experience quite a bit of bleeding but the rolled gauze, ice pack and meds…read morewere helpful. Your staff was very friendly, helpful and knowledgeable (some do's and don'ts). The surgery site was clean and comfortable. The hammering was louder than expected. Thanks for letting me know what the drilling was for. I'm happy it's all over and on the road to recovery. The second day my tongue seems to wonder over the stiches and hopefully doing no harm. I'll call in a week and report my progress. Thanks Don Hurter

Had a cyst removed from my right temple by Dr Michalak which was supposed to be an easy procedure…read morethat I was assured would be completely invisible and the scar would be hidden and unnoticeable. I got ultrasound and MRI to ensure it could be visualized. After what was a definitely more complex procedure with a lot of scraping I was majorly swollen for months. Now almost 5 months later I visited Dr M to indicate I was not too happy with the scar and continued swelling which has come down from the golf ball size it was to where it is now. I was told that I should speak to a psychiatrist since I am clearly fussing over nothing and maybe I just have psychological problems because nothing is visible and it has healed really well. Since I am clearly crazy I am posting a picture so everyone else can see that I am unable to discern my visions of a scar and continued swelling from reality. Thanks for the gaslighting.

My full skin exam went well. They have a good team. Elizabeth Wood has been very attentive to my…read moreskincare needs-from shingles to plantar warts she has provided excellent care and patient education.

I am so impressed and super satisfied with the results of my BBL Photo Facial that I received at…read moreLake Washington Facial Plastics. After so many years of sun worshiping , the damage really was showing up all over my face, neck and chest. Red blotches, brown spots and broken capillaries that I could not even cover with makeup, are now completely gone! My skin looks younger and feels firmer and I don't even need to wear base makeup anymore. This treatment is so easy and the results are more amazing than I could ever imagine. Special thank yous to Dr. Kuntz, Michelle, and staff for being such warm and compassionate professionals. Deborah J.

Moira Dunn is the absolute best! I've never had a better facial peel. She is very knowledgeable…read moreabout all skin types including ethnic skin types. She is extremely careful and methodical in her approach. She also is expert in pigmentation issues and other topical concerns you have with your skin. "Dr Moira" is the best-and she has a great sense of humor with her bedside manner. Love her!

We have had our appointment canceled and moved five times. My daughter was put on a three month…read moreregiment of antibiotics and when we followed up the doctor added another month. Then the next visit a new doctor added more time. At this visit she tried to add another month and when I stated I was concerned she said it had only been three months and four would be okay. I corrected her that it had been six and she was surprised and did not.have that in her notes. At another appointment when my daughter explained her symptoms she explained a rare serious disease that didn't match most of my daughters symptoms and then said, "let's really hope it's not that!". This was before she even examined the skin to have any idea what we were dealing with. My daughter was so scared for no reason.

I had a fantastic experience from setting up my initial yearly exam to walking in the door all the…read morethrough leaving. The staff was so welcoming and kind and nice, and I loved the Dr, she was great. I was pleasantly surprised many times at the level of care and kindness I was shown, Evan as a brand new patient!

I was referred here by a friend and I am SO glad that I scheduled an appointment with Chris because…read morehe is amazing! Not to mention the rest of his team. Everyone in the office is warm, friendly and welcoming and I've had positive experiences with all their services so far. Whenever I come in, I never feel like any product or procedure is being pushed on me (which a lot of places will push for sales) and you can tell they truly truly care about their clients and their results! Chris is AMAZING. He genuinely cares about his clients and his work and it shows! He listens to you and gives great, honest feedback. Chris has given me the results I've wanted for years and has helped make a plan for the things I want done. They offer discounts and deals at their annual parties and events as well. I highly recommend giving this place a try!

The skin on my face needed some serious TLC. I came in on a Saturday for a consultation with…read moreChristopher. He was very thorough in discussing my concerns and providing a recommended treatment plan and even suggested that I wait until Black Friday to purchase the recommended packages. I ended up deciding to get a Hydrafacial with Emily while I was there for the consultation since she had availability, and let me tell you, what a treat! It was so relaxing and satisfying to see all the gunk that came off of my skin from the extraction portion of the facial. My skin was soft and glowing afterwards. I decided to purchase a membership plan which is such a good value. As a member, you get regular discounts on services and products as well as a complimentary service each month. I opted for the White Membership and may upgrade as my skincare needs dictate. I would highly recommend Metamorphosis to anyone looking to give their skin extra care, or if they have skin conditions they are wanting to target. Having services done here is good for the body and the soul.

I had a "violent break" and dislocation in one ankle plus severe sprain of my other ankle a few…read moremonths ago. From the first moment entering the ER to discharge, then back again for severe tendinitis a week later... 16 days total in hospital care... absolutely AMAZING NURSES. Out of the few dozen I had I can only think of ONE that was more challenging to work with but all the rest were spectacular. I knew I didn't have to worry about anything except my healing. The hospital doctor Dr. Katherine Min was STELLAR!!! Dr. Magnusson who did my surgery was STELLAR!!! So many amazing NACs and nurses who took such amazing care of me while I was so vulnerable. Thank you!!!

Wonderful hospital. Every person who works there is nicer than the last person. I have never had…read morea bad experience at Swedish -Issaquah

I had an amazing experience at SK Aesthetics for my Botox treatment! From start to finish, the…read moreentire process was professional, comfortable, and tailored perfectly to my needs. The clinic is beautifully maintained, with a clean, modern, and relaxing environment that immediately put me at ease. My aestatition was absolutely fantastic -- warm, knowledgeable, and extremely skilled. They took the time to listen to my concerns, explain the procedure thoroughly, and answer all my questions without rushing. I felt completely confident I was in expert hands. The results speak for themselves! Natural, refreshed, and exactly what I was hoping for -- no frozen look, just a smoother, more youthful version of myself. I've received so many compliments, and the best part is how subtle and refined the results are. If you're considering Botox, I highly recommend SK Aesthetics. Their attention to detail, professionalism, and personalized care truly set them apart. I'll definitely be back considering that I have gone to several plastic surgery office in the Bellevue area and their staff bombed the most basic of injections.

From the owner: At SK Aesthetics, we specialize in Botox and dermal fillers with a focus on natural,…read moreconfidence-boosting results. Our goal is to enhance your unique beauty—not change it. With a personalized approach to every treatment, we take the time to understand your goals and deliver subtle, refined results that leave you feeling refreshed and empowered. Led by a licensed aesthetic injector with a passion for detail and client care, SK Aesthetics is known for its welcoming atmosphere, medical-grade products, and commitment to safety. Whether you’re new to injectables or looking for a trusted long-term provider, we’re here to guide you every step of the way. Choose SK Aesthetics for elevated, high-quality aesthetic care where your satisfaction is always the priority. BOOK NOW: diktv.myaestheticrecord.com

I experienced one of the absolute worst visits to a medical facility in my life today. At the ER…read more Medicaid discrimination is very prominent here. I was put through major emotional & physical distress due directly to being treated very poorly by multiple staff members on the medical team & the social worker also. I will literally never go to this ER ever again. I will go elsewhere against medical advice if needed.

I got injured in early June 2025 while on vacation. This hospital was the closest. I needed…read morestitches in my leg after falling. The ER doctor failed to realize exactly how deep my wound was. He stitched it up with very little post-visit instructions and no antibiotics which led to me developing VERY painful cellulitis up to my knee. He was in too much of a hurry to handle my care to the extent it needed to be handled. It's now 3 months later and the injury is still open and has not healed. I am now forced to go to wound care 5 days per week because of how this injury was handled. The other staff were great and I have zero complaints in that department.