Best Dentist, Dr Kevin is great with kids and takes his time with them. My kids love this placeread more

I think the Dentist is very good and it's a nice clean office. The prices are high. The office…read morestaff is very short on the phone and rude. I would go back if the office staff was nicer.

I have always loved Issaqueena Dental but the last 2 times we were there, I felt like they did not…read morewant to answer my questions and got aggravated when I asked questions. I know they are the experts but I want to know EXACTLY what they are doing and why. It should be ok for me to ask questions. But evidently not. And the receptionist was rude.

Beware of office policies! We have always supported this office. We overlooked others who…read morecomplained about rude office staff, and continued to recommend Dr.C.Horton. However, we recently had to cancel 2 consecutive appointments, due to illness and were abruptly told to find another dentist! Apparently, all patients are made aware of an office policy, and can be dropped after 2 rescheduled appointments- they count them as "no-shows" even if you call to reschedule. Don't be mistaken- this is not an office that prioritizes families. They do not make considerations if your child is sick. If there are 2 appointment cancellations, you will be dropped. You would imagine Dr.Horton and her staff would understand, as they have children of their own. Very disappointing.

This place went downhill after Covid. We brought our stepson there since 2010 and they were great…read more They had a bunch of turnover and no longer take any interest in patients. To fill a cavity is a 3 month wait and when I sent my daughter in w my mom bc I had to work, they needed to call me like I didn't follow a rule. They've cancelled appointment on me multiple times as well. Also, when my daughter needed to see an orthodontist they took X-rays to provide, which took over an hour and very unprofessional bc they used phone flash lights to look at the X-ray? Then the ones they provided were not them and we knew this bc she had braces and a bracket was missing. Stir clear of this place. They are a factory and just want your business but won't do a good job of keeping it.

Greenville office front desk will not answer their phones and has an extreme lack of customer…read moreservice over the past few weeks. Also tried to get a call back by submiting their online form and no one called back. Had to end up calling the Easley location and they were able to access my info to answer a question. Discussed the issue in person and their excuse was being short staffed and they admitted to not answering the phones. This would be understandable if it were not a daily occurance but it has been impossible to get any response at the Greenville location over the past few weeks. Greenville office front desk will not answer their phones and has an extreme lack of customer service over the past few weeks. Also tried to get a call back by submiting their online form and no one called back. Had to end up calling the Easley location and they were able to access my info to answer a question. Discussed the issue in person and their excuse was being short staffed and they admitted to not answering the phones. This would be understandable if it were not a daily occurance but it has been impossible to get any response at the Greenville location over the past few weeks. Update as of 5/12/25 - the place can respond to my negative review on a differet platform but STILL WILL NOT ANSWER THE PHONE. I left an urgent message on 5/09 and no one has called me back yet as of 4pm 5/12. Looking for another provider ASAP. Also, the place is very unorganized when it comes to arriving and having to wait until your child is seen.

Where do I begin with the wonderfulness factor? From the receptionist on the phone before the…read moreappointment, to the cheerful and kind front staff during the appointment, free FRESH coffee, and Dr. Cherry who I wish could be MY dentist...amazing! This was my daughters very first visit, and I can't imagine a better experience than the one we had! Thank you!

Terrible management, communication, work atmosphere. Dentist is unprofessional, belittling, and…read moreterrible to staff! Do not recommend this practice to anyone looking for an employment that you will enjoy working for!

Going to the dentist is one thing but once you welcome kids to your family, you have to go to these…read morespecialized dentists for your young ones. It wasn't like that for me when I was growing up in Tokyo. You went where your parents went. But times have changed I suppose - you take your kids to these fancy places now, or at least in the States you do. So as you can imagine, these kid-friendly-dentists are trained to "cheer up" and take away the "scare factor" of getting your teeth looked at - and Crockett does it well. In fact, my 5 year old already had a cavity! Thanks G-mama for all those snacks and ice cream pops ( well, we take a good blame as well.....doh!..... they don't call me Mr. Snack for no reason ) Anyway, he took it well and didn't shed a tear ... they even pulled the tooth out and he was like, "you gonna take out more, and let me see it, o'tay" .... time to brush son.

We have four deaf children. Dr. Crockett knows sign language so this is the only place for our…read morekids. They love having a dentist who can communicate with them. She also happens to be a terrific dentist who provides great care. The environment is kid friendly and my 12 yr old just had a cavity filled. He was amazed that it didn't hurt.

Lack of concern for children's teeth. Always blaming the parents & the children for the kid's…read moredental problems. Poor quality of work. Rude behavior and disrespectful attitude towards the ones that keep them in business. Would not fully fix my children's teeth. I'm fed up with dentist like this one!!

This is an absolute rant and before everyone says "I've never had a bad experience with her" please…read morekeep it to yourself. So my husband was the person that came forward about Dr. Kate being a complete unprofessional human being at southern pediatric dentistry about a month ago, and how she mom shamed me. Well, I continued to go through with a treatment plan because face it, it's about my son's mouth and being civil. So, the office has my email, address, and phone number. My son had an appointment today to fill 2 cavities and I couldn't remember if it was 9am or 9:25 so I called, the receptionist said your sons account is closed. I'm like what? I haven't missed appointments. The receptionist said Dr.Kate closed your account due to your Facebook rant. Excuse me WHAT?! So my husband had to call out of work, yall had my info this entire time to not let me know my account was closed?! So if I didn't call over the time, me and my son would have went up there for them to be snooty and say your not being seen?! So, Dr. Kate got her feelings hurt over my rant and totally disregarded my son's medical needs . The receptionist told me well you know it's just really bad for business, and I'm like this is going to be really bad for your business. If a parent is willing to be civil for the child like I was, then the professional dentist should be able to be civil for the child! And before anyone says why didn't you just find another dentist after your feelings got hurt. Well, trying to find a dentist that is accepting new patients, one that takes Medicaid, and in a timely manner is close to impossible in Anderson. So yes that's why I just wiped my feelings off and chose to be civil for my child, why couldn't Dr. Kate? She's in a customer service based career, not everyone is going to love her but to take it out on a 6 year old is beyond me.

My children have been seeing Dr. Turner for 11 years now, and it has been nothing but a positive…read moreexperience. I'm worried my kids will refuse to switch to an adult dentist when the time comes. Dr. Turner and her staff are so good with kids, not to mention she's an awesome dentist! She treated my oldest child in the operating room years ago, and I was so impressed with her knowledge and professionalism. Highly recommend if you live near Greenwood SC!

Excellent pediatric dentist!!! My children absolutely love Dr. Turner. She and her staff are very…read moreprofessional and knowledgeable. Love the office decor also! I would highly recommend this office to anyone looking for a great dentist for their kids!

I Went in for a dot at bottom of tooth. They took xray then was told I need a root canal and crown…read more Scheduled for both the following week. Had both done and the placement of temporary crown was placed. Went a few weeks later for the permanent crown that came off in less than 3 weeks. Went 8n the office to have it replaced and the dr basically screwed my tooth and the crown was put back on but was told thst the crown will basically not stay on long. Basically he screwed my tooth up under the crown and there's nothing there for the crown to stay on. 1400 dollars with my insurance gone bc his skills of not knowing what he was doing. I'm a single parent that saved for this. A business that's has drs working for him is pathetic. I know 2 people that live in ga and I spoke to them about the ga locations and they say the ga locations are just as bad. Smith dental care is a joke stay away!!

I was given a medication that instantly put me in a state of vertigo and nausea. My husband had to…read morebe called, and I was guided out of the offices with no help from the staff. After days of illness, I called Smith Dental to ask what they put in my mouth, but they only gave me a partial list and refused to disclose all the ingredients. I am too scared to return to them and have since changed dentists for both my husband and me.

Highly recommend!!! Dr. Chana is so sweet and her staff took great care of us. They love working…read morewith kids and have a kind and gentle nature. You can tell they love what they do! Thank you!

This dentist office is super nice looking. There is a play set for kids and TVs above them in the…read moredental chairs so they can watch TV while getting their work done. However, this all comes at a price. We took our son to the dentist August and were told he needed to have two teeth extracted. We have insurance and had supplied the office with copies of our cards. We weren't billed anything the day of the cleaning and were given an estimate for the extraction of $149, which we paid in full the day of the service. A few weeks later, we received a bill for $214 for the cleaning itself. This was in addition to the $90 paid directly to the dentist by the insurance company. Although this seemed high - my dentist only charges $80 for a cleaning and that is billed to insurance and we pay $0 out of pocket - we knew we hadn't paid anything out of pocket on the day of the cleaning service. Today, though - almost three full months after his extraction on 8/22 - I received another phone call from the office indicating we are going to be billed an additional $220 for the extractions because the service isn't covered by insurance. This is in addition to the $149 already paid the day of the extractions. When I asked about the discrepancy between the estimate and the actual cost, I wasn't provided with a clear explanation as to why the final cost was more than twice the estimate originally provided or why it has taken almost three months to finalize the billing. I wouldn't go to a mechanic that estimated car repairs at $150 and provided a final bill of $370 after the service was complete. I don't recommend going to a medical professional that does this either. Also, the office will not bill any insurance other than primary regardless of whether the primary covers the services or not. So if you do have multiple policies, you get the joy of dealing with any secondary or tertiary company on your own. In short, I would love to keep my kids going to this dentist - they are great with kids and my son enjoys going - but I can't see continuing to go to a provider that doesn't have up front billing and can't provide honest estimates for service. Personally, over $400 in unexpected medical bills is not ok.

My children come here for their pediatric dental maintenance. The staff are great and Dr McShane is…read morealways thorough and kind to my little ones. He explained what he recommended and to keep up the good work etc. the dental assistants are super with kids, at least ours anyway (:

The best Dentist around! I've been going a few years and my husband since he was a small child. The…read morestaff is super friendly. The up front clerk is so amazing with helping you understand your insurance and letting you know ahead of time what to expect. Dr. Mcshane has the magic touch! I could nap while he was working on my teeth if I wanted to!