Best Dentist, Dr Kevin is great with kids and takes his time with them. My kids love this placeread more

I think the Dentist is very good and it's a nice clean office. The prices are high. The office…read morestaff is very short on the phone and rude. I would go back if the office staff was nicer.

Beware of office policies! We have always supported this office. We overlooked others who…read morecomplained about rude office staff, and continued to recommend Dr.C.Horton. However, we recently had to cancel 2 consecutive appointments, due to illness and were abruptly told to find another dentist! Apparently, all patients are made aware of an office policy, and can be dropped after 2 rescheduled appointments- they count them as "no-shows" even if you call to reschedule. Don't be mistaken- this is not an office that prioritizes families. They do not make considerations if your child is sick. If there are 2 appointment cancellations, you will be dropped. You would imagine Dr.Horton and her staff would understand, as they have children of their own. Very disappointing.

I have always loved Issaqueena Dental but the last 2 times we were there, I felt like they did not…read morewant to answer my questions and got aggravated when I asked questions. I know they are the experts but I want to know EXACTLY what they are doing and why. It should be ok for me to ask questions. But evidently not. And the receptionist was rude.

This place went downhill after Covid. We brought our stepson there since 2010 and they were great…read more They had a bunch of turnover and no longer take any interest in patients. To fill a cavity is a 3 month wait and when I sent my daughter in w my mom bc I had to work, they needed to call me like I didn't follow a rule. They've cancelled appointment on me multiple times as well. Also, when my daughter needed to see an orthodontist they took X-rays to provide, which took over an hour and very unprofessional bc they used phone flash lights to look at the X-ray? Then the ones they provided were not them and we knew this bc she had braces and a bracket was missing. Stir clear of this place. They are a factory and just want your business but won't do a good job of keeping it.

They are great with kids once you do get in. However they do overbook and this really complicates…read morethings. We were scheduled to at 8am, we were the first people here to sign in. We sat in the waiting room for an hour before we ever got seen. This makes it really hard for working parents. So disappointed with this aspect of the clinic.

Where do I begin with the wonderfulness factor? From the receptionist on the phone before the…read moreappointment, to the cheerful and kind front staff during the appointment, free FRESH coffee, and Dr. Cherry who I wish could be MY dentist...amazing! This was my daughters very first visit, and I can't imagine a better experience than the one we had! Thank you!

Terrible management, communication, work atmosphere. Dentist is unprofessional, belittling, and…read moreterrible to staff! Do not recommend this practice to anyone looking for an employment that you will enjoy working for!

Going to the dentist is one thing but once you welcome kids to your family, you have to go to these…read morespecialized dentists for your young ones. It wasn't like that for me when I was growing up in Tokyo. You went where your parents went. But times have changed I suppose - you take your kids to these fancy places now, or at least in the States you do. So as you can imagine, these kid-friendly-dentists are trained to "cheer up" and take away the "scare factor" of getting your teeth looked at - and Crockett does it well. In fact, my 5 year old already had a cavity! Thanks G-mama for all those snacks and ice cream pops ( well, we take a good blame as well.....doh!..... they don't call me Mr. Snack for no reason ) Anyway, he took it well and didn't shed a tear ... they even pulled the tooth out and he was like, "you gonna take out more, and let me see it, o'tay" .... time to brush son.

We have four deaf children. Dr. Crockett knows sign language so this is the only place for our…read morekids. They love having a dentist who can communicate with them. She also happens to be a terrific dentist who provides great care. The environment is kid friendly and my 12 yr old just had a cavity filled. He was amazed that it didn't hurt.

Lack of concern for children's teeth. Always blaming the parents & the children for the kid's…read moredental problems. Poor quality of work. Rude behavior and disrespectful attitude towards the ones that keep them in business. Would not fully fix my children's teeth. I'm fed up with dentist like this one!!

This is an absolute rant and before everyone says "I've never had a bad experience with her" please…read morekeep it to yourself. So my husband was the person that came forward about Dr. Kate being a complete unprofessional human being at southern pediatric dentistry about a month ago, and how she mom shamed me. Well, I continued to go through with a treatment plan because face it, it's about my son's mouth and being civil. So, the office has my email, address, and phone number. My son had an appointment today to fill 2 cavities and I couldn't remember if it was 9am or 9:25 so I called, the receptionist said your sons account is closed. I'm like what? I haven't missed appointments. The receptionist said Dr.Kate closed your account due to your Facebook rant. Excuse me WHAT?! So my husband had to call out of work, yall had my info this entire time to not let me know my account was closed?! So if I didn't call over the time, me and my son would have went up there for them to be snooty and say your not being seen?! So, Dr. Kate got her feelings hurt over my rant and totally disregarded my son's medical needs . The receptionist told me well you know it's just really bad for business, and I'm like this is going to be really bad for your business. If a parent is willing to be civil for the child like I was, then the professional dentist should be able to be civil for the child! And before anyone says why didn't you just find another dentist after your feelings got hurt. Well, trying to find a dentist that is accepting new patients, one that takes Medicaid, and in a timely manner is close to impossible in Anderson. So yes that's why I just wiped my feelings off and chose to be civil for my child, why couldn't Dr. Kate? She's in a customer service based career, not everyone is going to love her but to take it out on a 6 year old is beyond me.

My children have been seeing Dr. Turner for 11 years now, and it has been nothing but a positive…read moreexperience. I'm worried my kids will refuse to switch to an adult dentist when the time comes. Dr. Turner and her staff are so good with kids, not to mention she's an awesome dentist! She treated my oldest child in the operating room years ago, and I was so impressed with her knowledge and professionalism. Highly recommend if you live near Greenwood SC!

Excellent pediatric dentist!!! My children absolutely love Dr. Turner. She and her staff are very…read moreprofessional and knowledgeable. Love the office decor also! I would highly recommend this office to anyone looking for a great dentist for their kids!

I Went in for a dot at bottom of tooth. They took xray then was told I need a root canal and crown…read more Scheduled for both the following week. Had both done and the placement of temporary crown was placed. Went a few weeks later for the permanent crown that came off in less than 3 weeks. Went 8n the office to have it replaced and the dr basically screwed my tooth and the crown was put back on but was told thst the crown will basically not stay on long. Basically he screwed my tooth up under the crown and there's nothing there for the crown to stay on. 1400 dollars with my insurance gone bc his skills of not knowing what he was doing. I'm a single parent that saved for this. A business that's has drs working for him is pathetic. I know 2 people that live in ga and I spoke to them about the ga locations and they say the ga locations are just as bad. Smith dental care is a joke stay away!!

This office engages in deceptive billing and hides behind its own "notes" to dismiss valid…read morecomplaints. On 8/8/25, I went to the ER for what turned out to be a dental abscess. On 8/11/25 I called this office to confirm they could help and was told yes. On 8/13/25, they took x-rays, said there was nothing they could do, and referred me elsewhere--no treatment, just billable imaging. They knowingly scheduled a visit they couldn't treat simply to generate revenue. On 9/11/25, I returned for a standard cleaning that lasted about 30 minutes total--10 minutes of actual cleaning, the rest x-rays and charting. My EOB shows they billed insurance for a Full Mouth Debridement, a multi-visit, intensive procedure that clearly never happened. This false code reduced my remaining dental benefits. Here's the proof they're not being honest: I was already scheduled for the first of two debridement appointments on 10/9/25. When I discovered the false billing, I canceled that appointment and complained. If I supposedly received a full debridement on 9/11, why was I booked weeks later for the "first half" of one? When I presented this, they ignored the contradiction and said only, "We can go by what's in the notes." They use their own self-written notes as irrefutable evidence while dismissing patient accounts and ignoring scheduling records that prove otherwise. It's gas-lighting wrapped in paperwork. Patients shouldn't lose insurance benefits because a dental office invents its own truth in the notes.

I can't say enough good things about River Falls! Best pediatric dentist for sure! My daughter…read moreabsolutely loves Dr Chana. She was so patient and sings fun songs to her! The whole staff was so friendly and made us feel so comfortable. I recommend River Falls to anyone looking for a pediatric dentist!

Highly recommend!!! Dr. Chana is so sweet and her staff took great care of us. They love working…read morewith kids and have a kind and gentle nature. You can tell they love what they do! Thank you!

My children come here for their pediatric dental maintenance. The staff are great and Dr McShane is…read morealways thorough and kind to my little ones. He explained what he recommended and to keep up the good work etc. the dental assistants are super with kids, at least ours anyway (:

The best Dentist around! I've been going a few years and my husband since he was a small child. The…read morestaff is super friendly. The up front clerk is so amazing with helping you understand your insurance and letting you know ahead of time what to expect. Dr. Mcshane has the magic touch! I could nap while he was working on my teeth if I wanted to!