During a dental procedure she chipped one of my daughters front teeth and didn't tell me. Instead…read moreshe tried to "fix" it until whatever she put on the tooth fell off exposing the chipped tooth. When I called up there to speak with her they started ignoring my calls and wouldn't let me speak with her.

This is the most unprofessional dentist office I have ever seen! The administrative staff has no…read moreclue what is going on - they couldn't even provide print outs/breakdowns on insurance costs for me - very unorganized. Multiple times we felt uncomfortable because they would not allow the parents to watch the x-rays being taken. I did end up forcing my way there because my child was crying, but multiple times the tech was discouraging it and saying there wasn't enough room for me etc....it was very odd. And then when my child was about to have work done, they wouldn't let us back there and the entire process they were not communicating with us and after like 15 minutes, my husband finally just walked back there and grabbed her out of the seat. Then, when we tried to get her x-rays transferred to a new dentist, it was as if they were punishing us for leaving as it was literally like 30 phone calls over multiple days to try and get the images sent. At first, they FAXED a copy of them over - how archaic and not even how it works... how is a dentist supposed to read a copied digital image - they couldn't see a thing. Even our new dentist said the few times they have dealt with Mighty Mouths it has been a struggle and they are about to say they will no longer take patients transferring for them because of how difficult it is. Dr. Martin was so unprofessional speaking to me and ultimately hung up on me. She explained that she gives her staff 3 days to send x-rays. Well for one, it had been 3 days. And two, she doesn't allow her staff anything because the staff told me over and over that they don't have access to the email address and they don't have access to the digital files, which is why they faxed them. So it's odd that Dr. Martin holds information captive from her staff so they cannot properly do their jobs?! And then she was saying I could come pick up the x-rays myself (instead of her just pushing a button to send the files), but only during a certain time! Which would not be enough time to get to my daughter's appointment at the new dentist (which I had to walk out from the other day since they hadn't sent them yet). So it all seemed intentional sabotage because we were leaving their practice....it was a JOKE, and so shady and unprofessional and rude. Don't go there.

This place went downhill after Covid. We brought our stepson there since 2010 and they were great…read more They had a bunch of turnover and no longer take any interest in patients. To fill a cavity is a 3 month wait and when I sent my daughter in w my mom bc I had to work, they needed to call me like I didn't follow a rule. They've cancelled appointment on me multiple times as well. Also, when my daughter needed to see an orthodontist they took X-rays to provide, which took over an hour and very unprofessional bc they used phone flash lights to look at the X-ray? Then the ones they provided were not them and we knew this bc she had braces and a bracket was missing. Stir clear of this place. They are a factory and just want your business but won't do a good job of keeping it.

Greenville office front desk will not answer their phones and has an extreme lack of customer…read moreservice over the past few weeks. Also tried to get a call back by submiting their online form and no one called back. Had to end up calling the Easley location and they were able to access my info to answer a question. Discussed the issue in person and their excuse was being short staffed and they admitted to not answering the phones. This would be understandable if it were not a daily occurance but it has been impossible to get any response at the Greenville location over the past few weeks. Greenville office front desk will not answer their phones and has an extreme lack of customer service over the past few weeks. Also tried to get a call back by submiting their online form and no one called back. Had to end up calling the Easley location and they were able to access my info to answer a question. Discussed the issue in person and their excuse was being short staffed and they admitted to not answering the phones. This would be understandable if it were not a daily occurance but it has been impossible to get any response at the Greenville location over the past few weeks. Update as of 5/12/25 - the place can respond to my negative review on a differet platform but STILL WILL NOT ANSWER THE PHONE. I left an urgent message on 5/09 and no one has called me back yet as of 4pm 5/12. Looking for another provider ASAP. Also, the place is very unorganized when it comes to arriving and having to wait until your child is seen.

This office is so nice!! Its beautiful! We had Ms. Jessica and she was the best she made me feel…read moreso comfortable and explained every thing she was doing and was very patient with my 2 year old. You won't regret taking your children here!

Loveee coming here ! So nice and friendly . Very professional. My 2 year old loves coming to the…read moredentist !

We really enjoyed our visit to Smile Place…read more In short: friendly team, fresh and fun atmosphere (including the VW camper), all new up to date equipment and technology, clean, and great location. In long: Dr. Matt and his team were friendly and warm with my girls. The girls absolutely loved the VW camper and enjoyed finding other parts of the camper throughout the office. Covid precautions: call upon arrival, temperature scans, and everyone wears PPE. Atmosphere: The colors are fun for children but not headache inducing as other places catered for children. There is a giant pastel map on the wall which is adorable. Plenty of seating. A coffee bar. Clean atmosphere Team: Friendly team and I especially enjoy that they speak to your children in a warm, friendly manner but not in that patronizing. high-pitch pattern baby talk. They discuss the importance of dental care with your children not just you. This is great because the kiddos value the professionals' feedback and know that it's not just mom nagging. You can feel their smile in their voices and see them in their eyes. I am happy to have found this location. I'm even more impressed that my recently turned three-year-old sat through her x-rays with no problem because she trust the staff so much. Thank you.

We went for our little ones first visit and I cannot stop talking about how great everything was…read more We had such an amazing experience from start to finish. Check in was a breeze, the lobby was geared for kids and everyone was so friendly! Dr. Matt was amazing! He was so gentle and kind to our boy! I seriously cannot sing their praises enough! Our little one loved the dentist after this visit.

Dr. Head was fantastic with my 10 year old son and did a great job pulling his teeth. He needed 9…read moreextractions of his baby teeth because they had cavities and decay (from poor brushing habits) and weren't worth fixing and needed to come out to make room for his adult teeth. I was expecting this to be an absolute nightmare and it actually went SO WELL. The staff was GREAT, Dr. Head was reassuring and kind and has great bedside manor. I would recommend Eastside Pediatric Dentistry to anyone with kids and will definitely be back in the future! So amazed with how well everything went and can't say enough positive things!

Very clean very nice people took very good care of my son and made him feel comfortable. Loved it…read morethere.

Going to the dentist is one thing but once you welcome kids to your family, you have to go to these…read morespecialized dentists for your young ones. It wasn't like that for me when I was growing up in Tokyo. You went where your parents went. But times have changed I suppose - you take your kids to these fancy places now, or at least in the States you do. So as you can imagine, these kid-friendly-dentists are trained to "cheer up" and take away the "scare factor" of getting your teeth looked at - and Crockett does it well. In fact, my 5 year old already had a cavity! Thanks G-mama for all those snacks and ice cream pops ( well, we take a good blame as well.....doh!..... they don't call me Mr. Snack for no reason ) Anyway, he took it well and didn't shed a tear ... they even pulled the tooth out and he was like, "you gonna take out more, and let me see it, o'tay" .... time to brush son.

We have four deaf children. Dr. Crockett knows sign language so this is the only place for our…read morekids. They love having a dentist who can communicate with them. She also happens to be a terrific dentist who provides great care. The environment is kid friendly and my 12 yr old just had a cavity filled. He was amazed that it didn't hurt.

After being a faithful patient for 9 years, my extremely medically complicated child was denied…read moreservice b/c we missed an appt.. So, they dropped us. My child was recovering from surgery and got the flu, and I forgot to call to reschedule. We have SO much work we need to get done in her mouth and sorry, you can't come here anymore they say. Are you kidding!!!! Do these guys even have a heart! My daughter has been through hell (Diabetic, kidney disease survivor and a cancer survivor) and we were told sorry, hit the door. After going there once again for 9 years!! Who does that? Now I am struggling to find another dentist locally that takes medicaid. After explaining this over and over, they couldn't have cared less. I realized then we deserve sooooooooooo much better than this, and so do you! Do you not go here!! They don't care about your situation no matter what it is.

Poor Attitude Bad Work…read more July 2019 I arrived for my daughter's appointment. They did not have her appointment on the schedule. They worked her in. July 2019 my daughter was x-rayed. The hygienist said the x-ray looked great, no cavities. The dentist came to examine and said my daughter had 3 cavities that needed fillings but, they would wait and x-ray in another 6 months. January 2020, my daughter again had x-rays. I was again told she had 3 cavities. She was scheduled to have the 1 on the one side fixed separate from the other side. The soonest appointment they could get her in was April 2020. April 2020 COVID - appointment cancelled. End of May 2020 my daughter got in to have her filling done. Upstate said she had 1 cavity on the one side and two on the other, between her molars. The office said they had a COVID policy that all staff & parents would wear masks. The assistant entering & handing things across my daughter to the assistant was not wearing a mask, the receptionist was not wearing a mask, several adults accompanying patients were not wearing masks. The staff members not wearing masks had the masks on their chins. I reached out to the office in writing regarding their staff not following their own COVID-19 policy. I received a nasty response telling me to find another dentist. End of June 2020, I had my daughter's records transferred to another dentist. The new dentist looking at Upstate's January 2020 x-ray spotted an additional cavity that Upstate did not see. She had 2 cavities on each side between her molars, not 1 on the one side and 2 on the other. Upstate had missed a cavity. The new dentist also did a new X-ray finding that Upstate did not remove all of her cavity when doing the filling that they did last month. Part of the cavity is still visible on the x-ray at the filling. The unpleasant response I received telling me to find another pediatric dental office was a blessing in disguise.

Just moved here from California and searched for a Dentist and I couldn't have found a better…read moredentist. The dentist is kind, thorough, knowledgeable and quick. The staff are great too. I'm so happy with Paims Dentistry. I highly recommend them.

Dr worner and his staff are great. Very friendly and more important very honest with your check up…read more Most places will run a special and try to up-sell you and charge for extras. I highly recommend giving them a try.

They were able to fit us in same day and the whole experience was top notch. From answering the…read morephone to the completion of the care, outstanding!

Dr. Shaw is the best dentist I've ever experienced. She puts my needs first, does high quality…read morework, and is gentle. Highly recommend. The staff is top notch too. Friendly and professional.

If you're looking for an HONEST, highly SKILLED and COMPASSIONATE dentist, Dr Jason Okuley & Staff…read moreare it! The Office at Upstate Dental Associates is clean, conservative with a neighborly feel. They're very responsive to my questions, and provide economic options for my tooth replacement. I look forward to teeth cleanings, and know they have my best interest in mind.

Great staff to work with, very pleasant and professional. Highly recommended to all for dental workread more