I was pleased with the service. She did not speak English but we were able to figure it out…read more Service was prompt with appointment. My eyebrows were threaded and plucked with tweezers. I am accustomed to only threading but am happy there was no wax involved. The shape is very nice. The only recommendation I have is putting business hours on yelp and Facebook so it is easier to make an appointment.

Erica provided my pedicure and did a fantastic job. She spent a lot of time with me. I couldn't be…read moremore pleased. Honestly, it was probably the best one I ever had. The salon is clean and beautiful. Be sure to ask for Erica!

it should have been back in the dark ages when Florence was in the 15th century.... They put a…read morebowl on the floor and decided to give us a little bit of shaving with a sanding piece like my child has done. as soon as we walked in, they said a pedicure would be $40 and proceeded to say an additional $40 if you have bad calluses or whatever I don't care what area of the world you're in, but who actually puts a bowl on the floor to do a pedicure... i proceeded to say that's way too much to charge me for if I have calluses or not I said in the US we would get everything the lounge chair the drinks the whirlpool everything she proceeded to say well you're in Italy like I'm stupid. No matter what country you're in which I was told you're in italy ... cocky much,,,,I'm sorry. Customer service is within the world and you suck so at this point, I'm angry and decided to educate people on rip off and not nice woman so I decided I'm gonna do it anyway then I freaked out there's no chair there's no whirl pole. There's no covering your leg with a towel... etc... which she said your in Italy ...Oh well Italy has the newest innovative pedicures in which you're down in Florence in the 1500s this is the worst establishment and no one should ever ever ever go there so there honestly I'm not just from the US and you're from Italy. It's called customer service "" stupid.

The lobby for this place is very Zen-like and appealing. The staff is polite and the masseuses are…read moreso nice and attentive. My hubby and I both received the relaxation oil massage, 60mins. Since we had walked about 100 miles in 8 days were pretty neat up and hoping for more of a deep tissue massage, but there doesn't seem to be a whole lot of options out here, and this spa only had 3 massage options: relaxing oil, reflexology, or thai. The massage we received were relaxing and very good. Perfect if that's what you're looking for.

Never underestimate the strength of a small Thai woman!…read more Given a gift certificate for a Thai Massage from a friend who knew I needed to relax, I thought I'd book this during a particularly difficult work week. I was happy to get an appointment at 6pm on a weeknight since I know the place is very popular and fills up quickly. I've had plenty of Thai massages before, but never in Thailand, or, it appears, from a real Thai lady. I've experienced them from Americans and Italians who have studied in Thailand. So when the guy at the desk asked me if I'd done this before I was like "yeah for sure!". I know Thai massage is pretty hard, but find that most massages aren't hard enough, so I was looking forward to the beneficial effects of activating my energy lines. I was wrong. Never underestimate the strength of a small Thai woman! Apparently - as the man at the desk persisted in telling me afterwards - this is REAL Thai massage, and anything I'd had before was diluted. Into the room I go. I love the soft cotton pajamas that you get to change into, wonder if I can keep them? I settled on to the high wide massage bed - odd, I'd only ever done this on the floor - and started to relax. The walls of the massage rooms don't go up to the ceiling, which is beautifully frescoed so obviously they couldn't wreck that. In the stall next to me, a phone rings. The lady picks up and lies to a client about having just arrived in her hotel in Florence and reschedules their meeting. She puts the phone on silent but not on airplane mode, so that it continues to buzz every 5 minutes. I'd turned mine OFF, as one does in these situations. My masseuse comes in and starts to attack, I mean, massage me. I try to relax, but I find myself trying to crawl away from her off the table. I make little polite noises to indicate that perhaps she might not press so hard. She persists. I cry out in pain and she actually GIGGLES! Clearly she enjoys this. I know it's good for me, but am sure it would be equally beneficial if she pressed just a little less hard. Next to me, the "businesswoman" appears to be having an orgasm. Perhaps she ordered a different type of massage than I did, because she's moaning "that feels so good". I suppress a laugh myself, which turns into a kind of tortured scream. At the end, we're done! yay! The nice lady asks me if i want "final stretch"? I had to ask a few times to understand (stretching finale?). Ok, sure, yeah, a good stretch. Right. She bends me over her knee and cracks my back. Should have said no thank you.

I had a good experience at Jasmine. The atmosphere is spa-like and the owner was very professional…read more The prices are fantastic as well. I took a star away because she didn't wear gloves and used a metal stick to apply wax which she could have used on anyone before or after me (possibly not hygenic).

What can I say that hasn't already been said? Nothing really. IYKYK. It's an experience that,…read morehaving traveled all over the world, I have never seen matched. We chose the 5 hour session and time flew by. If still wasn't enough to come close to trying everything. The included RITUALS are un-freaking-believable! They happen every 1/2 hour. I had the essential oils hot herb sauna, the body scrub wet hammam sauna, and the facial zen sauna. Each included a presentation of Italian "throw the pizza dough" style towel show that was both impressive and felt absolutely amazing as the hot air would punch you in the face. It was glorious and not to be missed! I would typically include photos, but phones aren't allowed. You'll just have to experience it yourself.

It is an excellent place and has a great atmosphere with a lot of choices. The only downside is the…read morelocation and distance to the city, and transport system, but it's an excellent place for relaxing.

Salvatore took very good care of me and we had a nice chat. I got my hair cut and roots touched up…read morewith a conditioning treatment and i mos had my brows shaped and tinted for $170 euro. the treatments came with a scalp and hand massage as well as some aromatherapy. very nice experience in this salon!

Back in Florance. Messaged on IG like I did last year for an appointment. The message was seen and…read moreno response. Completely different from last year. At least reply, it's booked. Not the same service or care.

Very accommodating for last minute Americans needing a massage. Wonderful massages, wonderful…read morehost, one of the most beautiful facilities I've ever seen. I greatly appreciate all the help and felt so wonderful after the massage!

Two weeks of traveling and my body was so fatigued, I was in dire need of a massage. I found this…read moreplace after several attempts (they are a bit hidden), made a reservation with a deposit. The day of my massage, I got lost trying to get to them in the pouring rain. I arrived to my appointment 1 hour late and soaked to the bone from the rain. They were amazing! Not only did they welcome me with open arms, they took me in right away kept my appointment. Luna was my massage therapist and she was amazing. She did a fantastic job and even made some suggestions on some problem areas that were holding tension. If you are looking for a spa and need a massage, be sure to stop into this place, it's worth every effort to find them, they CARE about the people who find them. Luna is amazing but they are all kind and gentle with their guests.