Adriana was very informative and assisted me with questions I had about potentially renting a…read morestorage unit.

This used to be a good company, but has gotten greedy…read more I have been renting a 10 x 10 space for over 12 years. My original manager, Monica, was wonderful, personable, and very helpful. Management was friendly and understood business. For years, I was able to pre-pay storage for the year, and in exchange get one month free discount, a deal for both of us. but corporate took that away. Prices have been going up 10% year, much higher than inflation! My monthly price went from $364 in August 2024 to $ 393 in Sept 2024, a 10% increase. Double inflation. I was just informed by phone yesterday from a ZStorage PRO manager my price will be going to $614 in the coming January 2026! THAT IS OVER 50% INCREASE IN RENT!!!! This is crazy! DO NOT RENT FROM STORAGE PRO! ordinary folks should LOOK for another company.

The front desk guy, Robert certainly has earned his bad reputation on Google review and yelp…read more Obviously, he's limited in his intelligence and has a challenging time handling general public as well as simple tasks. The owner who chooses to keep Robert employed is fine with Roberts limitations so don't expect anything to improve. Robert likes to lie, he likes to threaten customers, he makes up rules that are not posted anywhere and then tries to enforce them. I really want to acknowledge the fact, Robert creates rules that don't exist, are not posted anywhere, and he cannot validate them or show examples in print but threatens you with the police if you do not participate in his games. I refused and he told me he was calling the police on me. He never called the police. The rules he tries to enforce are make believe in his imaginary world and if the owner wants a sweet lawsuit, if anyone did get arrested there, they could make some nice coin. Robert, you have to keep going back there every day. Keep imagining arbitrary rules and trying to enforce them. There's not a single review where someone has something kind to say about you. Great work, bud.

It's no secret that storage facilities are expensive! I needed a closet sized storage unit and Saf…read moreKeep was running a special. Even after the special pricing expires, the rent will still be a lot more reasonable than other facilities. Along with affordability, this storage facility has some nice security with keypad entry and alarms on the doors of every unit. The downside (hence the 4-stars) is their hours. I rented a storage from them for my business needs. Since access is limited to certain hours, I can't always access my unit. While the hours aren't a dealbreaker, it does cause an inconvenience. Overall, I do recommend this storage facility.

Terrible service. Random and continual price hikes. They charge you extra every month for the app…read morethat allows you to get in to the facility. Awful. Awful Awful.

I am moving my apt into storage while waiting for another place to move. Laurie assisted me in…read morefinding a good size space 10x10. They facility is very clean. I appreciate Laurie for the time she took, showing me the options.

Overall a good facility, staff are good, the app gate unlock is great…read more Marked down because they will gouge you will substantial prices increases without warning." (20-30% increases). Also the inside could be a bit cleaner but not bad.

It's conveniently located, but it's definitely a bit of a bait and switch. We signed up for about…read more$95 a year ago, rent was increased to $175 in September, and just got notice it's going up to $199. They can do it because of the hassle of trying to get another unit somewhere else and relocating, but it's very very discouraging as a customer and wouldn't recommend if you didn't have to have off site storage.

Today was my last day as Executive Director for Seaside Aquatic Club. We cleaned out our storage…read moreunit and completed our final transfer of equipment to Monterey Bay Swim Club. Who also has a storage unit at Coastal Storage. Thank you Coastal Storage for over ten years of superior service. When you look up Customer Service in your business manual, you will see a photo of the Coastal Storage logo. From entry of service to exit these folks were/are amazing. 5 STARS... ya'll are amazing!

I really like renting with Coastal Storage because their manager Cindy is the BEST! I also am very…read morehappy with the pricing and because I can access my unit anytime because it's open 24 hours which is a huge plus. I highly recommend this business for all of your storage needs.

Rented a storage unit here. Clean and easy to get to. They have drive up storage which makes it so…read moremuch easier. The admin person is friendly and very helpful. And pricing for the size of unit was great.

MAXIMUM PLUS stars for Russell Storage. Can't even begin to tell you how amazing & kind they have…read morebeen to me. They went over & beyond to help me with a difficult situation. I would highly recommend Russell Storage for all your storage needs. Simply said ~ terrific service, staff & facility THANKS ~ W34 & W37

Never thought I'd need to rent a storage unit but the day finally came and I needed one fast. I was…read moresurprised how quick they responded with a quote and was super informative on what space they recommend. I had to clear out my garage so I went with the 25x10. When I went to drop off my things, I was really impressed with how clean the facility is, it looks brand new. Didn't see anyone around so that privacy while offloading was nice. I ended up having more room than I needed since the ceilings were much higher than I thought but still can't beat the price for the amount of space. Very easily accessible for big moving vehicles too, 10/10 would definitely recommend

Great location for our storage needs. Brand new looking units. Easy access, in and out. All…read moreconvenient access can be done from app. Great customer service and answers when needed to! Thank you.

I have been using PG Self Storage since 2012 and have nothing but great reviews. They accommodated…read moreme with their largest unit, then we needed to down size and we needed to go to the smallest unit and they arranged it. Each time putting me on a short waiting list making the times between the changes were acceptable. Right now Pacific Grove High School Alumni Association has a unit there. We purposely picked PG Storage because the location was convenient and it was inside with controlled temperatures. We have year books and other important papers that go back to 1888 when the high school was built. The hours to go are 7 days a week. It is NOT 24 hours but we liked that too. No body around in the evenings. Thank you PG Storage and I highly recommend others to store their treasurers there. Pacific Grove High School Alumni.

I was selling my house and needed to reduce the clutter so I rented a storage unit at PG Self…read moreStorage. They were always kind, helpful, and keep the place in pristine clean condition. Everything went extremely well during my time there...until I sold my house and I wanted to pick up my stored possessions. They told me that I was responsible for paying each month in advance and if I vacated the unit before the end of the month they would try and re-rent it and give me back the pro rated amount, so I signed a document stating that. Then there was a wrinkle in the house sale so I kept the unit for another month, went back and vacated the unity and signed another form. What they did NOT tell me was that they have 2 forms: one gives you money back if you vacate early and they re-rent it, and another form that gives you no money back even if they do re-rent it. The second time they gave me the new no money back form without mentioning that was the case. So after being very happy for nearly a year...I left mad and totally disappointed with PG Self Storage.

I've had things in storage from Salinas to Monterey. This one is my favorite storage facility…read more It's clean and well run. I especially like the manager, Krys. She is polite, knows what she's doing and she comes across as a happy person. What a change.

Terrible service. Random and continual price hikes. They charge you extra every month for the app…read morethat allows you to get in to the facility. Awful. Awful. Awful.

I have stored at modStorage for many years now, and was at the facility the day P. Soares was…read morethere. I have never seen a grown man act like such a child in my life, the worst part is he was going and trying to get other customers engaged in his argument with a woman who was just trying to move her stuff in and very kindly asked him to wait for a moment, he would not wait and shoved his way past her. when I saw his review, I thought I should clear things up, and not only have I stored here for years, I have NEVER had mold on anything, this place is spotless and the staff is extremely professional and kind, five stars is not enough that I would give this place.