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    Open 6:00 am - 10:00 pm

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    Clutter King - THIS Is The Way To Start Your Day!

    Clutter King

    (7 reviews)

    Clutter King is the best at what they do! We hired them to help with packing and unpacking during…read morea recent move across Houston, and could not have been happier with their service every step of the way. They helped us purge weeks before our move to make the packing process easier, and then got us all packed up and ready to move in less than three days! Once we got into our new home they came back the very next day to help us unpack and organize everything, and worked diligently until it was all unboxed and we felt comfortable in our new home. To say we were impressed by the whole experience is a huge understatement, so if you are looking for the best and friendliest packing/unpacking/organizing services in Houston, Justin, Coley and Juliana at Clutter King are the ones to call!

    I am the Personal Assistant to an elderly woman with health issues. The home being worked on was…read morehers and I was authorized by her and her daughter to locate a clutter removal and organizing company, hire the company, and give direction to the company. That company was Clutter King and I carried out the initial phone consultation, in-person consultation with Justin (owner), and all scheduling/instructions for the work. After one session, which left the downstairs bedroom completely clear and ready for my client to move into while they worked on the rest of the house, they returned for a second session in which they cluttered up that same room that we had just paid to have cleared. They stored boxes in that room...in multiple places, and in the living room, which was the only clean and clear room in the house. They literally made clutter and mess that did not exist previously. I called Justin (owner) and inquired as to the reason. He instantly became incredibly rude and accused me of complaining. Last time I checked a paying customer can complain if they are dissatisfied, HOWEVER, I found myself almost begging for him to calm down because he was threatening to not come back and finish the work they had started! I directed him to my boss' daughter, who has guardianship over her mother and ultimately makes all decisions. She firmly told him to work with me and to remove all new clutter they had created and to never do this again. We had a total of 3 sessions with them, which started in August, and after the 3rd session, they were not able to come back for almost 2 weeks...and this is mid project. We were understanding and agreeable. We scheduled several more appointments going well into September. This week we had to cancel ONE session due to a SERIES of emergencies....my client's driveway was removed by the city working on water lines and it was raining...the entire driveway was mud all the way up to her front door and garage, AND my client was in tremendous pain from her hip injury. Additionally, I could not be there that day as I had a young child at home running fever. I called and explained all of this to Justin after a phone call from my client asking me to please cancel just this ONE appointment because she just could not get through the appointment that day with all that was going on. This is ONE appointment after three and with three more on the books! ONCE AGAIN Justin instantly became rude and started making threats to not return if we cancelled. I tried so hard to explain to him that my client and her daughter did not want ANY CONTRACTORS in the home without me being present (and this was already told to him previously by the daughter.) His response was truly shocking in saying "well she is not any sicker than she was when we were there the first time." EXACT WORDS. Again, I found myself trying to calm him and I asked him to let me call my client AND her daughter AGAIN, and that I would call him back. I was having to deal with all of this while taking care of a feverish, vomiting child and he knew this! I also asked him if the company had a cancellation policy and said right then and there that we would take care of that, but he stated they did not. When I called him back, I had my client and her daughter (who is a physician and had to step out of the operating room for a SECOND TIME now to deal with this same man) on 3-way to listen and boy did they get an earful! This time he basically accused me of lying when he said "well which is it? You are cancelling because you will not be there or because your client is in pain?" He told me I was giving "conflicting statements." He also accused my client (while she listened) of backtracking and not wanting to go through with the work. None of his accusations were true and we endured ALL of this simply because we needed to cancel ONE appointment of three for that week. It left all of us just astonished that someone would speak to paying customers in this manner. At this point this company had been paid close to $1700 by my client and stood to make more than that with future visits. As a business owner myself I truly understand the frustration of having a client cancel with no notice and it leaving the business and workers with no work for the day...but what more could we do? PEOPLE WERE SICK. Any business owner should know that there are ups and downs and you balance it all with the really good, high profit days. You DO NOT mistreat your customers and talk crazy to them or BULLY them into keeping appointments!

    iStorage - selfstorage - Updated June 2026

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