I could not be more pleased with the way my move was handed today. The movers arrived right on…read moretime and worked quickly but were sure to wrap and protect my furniture in the process. Because many of the items to be moved were new and still in shipping boxes, the move went quickly and as promised, the estimate was adjusted to reflect the hours worked. I would not hesitate to recommend this company.

I left a good review previously unknowing what I would find when I unboxed my belongings. If I…read morecould leave a zero I would. This franchise located in Gainesville Florida moved me from Gainesville to Jacksonville and did what I thought was a good job initially. They put my things in a storage building and I'm just now getting them out seeing all of the damage that they did to my belongings. I paid extra for them to wrap pictures correctly and they were put in a box against each other scratching most of them. They also broke and scratched many pieces of my furniture. When speaking to the "manager" of the store he proceeded to tell me that I did the damages when moving from the storage building to my home. He had no regard for my belongings and made every excuse of why his workers did not do the damage. Run far away from this company they don't care about the customer.

Customer service on the phone was very helpful and understanding. She took the time to explain and…read moreprovide me with options

Amazing place for storage and a quick truck rental! Edwina the manager is super friendly and…read morehelpful at all stages.... Can't recommend this business enough! Cheers!

Hired Austin and his younger team guy to hang some pictures, an antique mirror and move a heavy…read morepiece of furniture into the garage. Great guys. Did 2 hours of work and did everything I needed and gave much needed advice on picture placement etc. Honest, helpful, brought all the supplies that were needed to do the work specified. Gave me other peoples information for electrical work, and new flooring. I am in the process of getting pricing on replacing old carpet with new wood flooring. Comparing options. Austin is very easy to work with and certainly likes helping people. Excellent attitude, and would recommend highly.

We have moved 4 times in last 3 years to assisted living both in Ocala area and N Carolina. The…read moreworst experience was Armstrong Movers who left us with unpacked boxes so as to catch their plane, This recent move we paid FL Pro $2,800. to pack and unpack (I found some unpacked boxes stacked in back of walk-in closets) they moved us across town to another assisted living apt. I packed up all our breakable antiques except 2 pieces of English art pottery. They were a 12" high Baby owl and a baby raccoon. I found them on the floor unwrapped with a bunch of pictures (we also have found the glass on some of them broke). The ears on the raccoon were chipped they allowed me $25. credit. Most of the power cables on printers, computer and lamps were pulled out and not packed with the device. They came back and found one of two I could not find. I found the last one today. They are very friendly but the young men are either poorly trained or do not care. Of course we find that in all lines of work nowadays.

The couple that runs the place are very nice, and very efficient. Unit was clean and all went…read moresmooth. Highly recommend if you need a storage solution.

Great experience with this place. I really needed a unit but ran into a hiccup with my credentials…read more Luckily the employees here are extremely considerate and understanding. They were courteous and provided excellent customer service by understanding my needs and meeting them. Everyone should take this business as an example of a job well done. Thanks for your kindness. Best wishes in business and please continue to provide excellent service!

Jocelyn and Andrew did a great job of packing our household good yesterday. Dry efficient and…read morepolite. Very comfortable time in the midst of a move.

On time, polite and careful movers! When they say affordable they mean it. I have used their…read moreservices multiple times and have never been dissatisfied or disappointed. You can tell this business is local and family owned. If you believe in going local and not gigantic corporate check this business out. You will be glad you did.

I've been a customer on two separate occasions and I find the staff exceptional. The facility is…read morewell run and convenient.

Brought my stuff here and ended up with roaches. Had to get all that clean before I could move into…read moremy new build or throw away stuff. The staff is incredibly rude. Especially Rachel.

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

A Poor Choice to trust with your move…read more Amplified failed in almost every measure on my move, From Estimating the size, to over promising and under delivering. This is a small company without deep pockets.  They present the illusion of being a bigger company with one brother Pat in Gainsville, FL and the other, "General Manager" Charles in New Jersey. Truth is they do not use their own equipment on long out of state moves, meaning if something goes wrong, you aren't getting any money back (they have to rent from a 3rd party) The most important piece of a move is closing on the real estate sale.  My sale was scheduled for a Friday (moved in the last week to Monday)) - Amplified arrived late on the Wednesday.  By 10:30am the Driver notified me that the truck was too small.  I immediately contacted Charles (who was servicing another customer in CT) - when did Charles get back to me?  - he never did.     I called Charles at 7PM (I had to drive to Florida to be there for the arrival of the truck)  Charles said" He knew this was a possibility we will go to plan B!"  Plan B was to move the remaining goods to storage and use a Common Carrier for the remainder (which means I get to pay an additional $4,000 over quoted price).  I called Patrick the following Morning - Patrick got back to me on Tuesday  6 days later-(He was partying in Vegas ) Charles had told me that if we get rid of a few items - we should be "ok" - So I paid amplified prior to my move date $1000 to move large items to friends/buyers - The Amplified truck broke down and was stuck in my driveway for 3 hours delaying each delivery -   on the final move the amplified truck door broke - so my goods were left unsecured. As for quality of service, the Amplified Movers destroyed an Antique Table loading into the truck from my driveway (they made it about 20 feet before breaking)- Amplified has made no effort to compensate me for the damage - Additional damage was caused by the tape that the movers used - destroying painted surfaces etc. Amplified had promised that (for a fee) they would box items and really provide a concierge service - After first underestimating the load size and being unavailable for the moving day.  Charles (or amplified staff) arrived on Friday to pick up remaining items BUT the didn't bring any moving supplies with them so they would have to return on Saturday -   I spoke with Charles Saturday Morning he said they would be there Saturday Afternoon.  By 1pm Saturday I spoke with my realtor, who had recommended Amplified, and it was clear Charles would not be coming until Sunday -  Charles waited until after 5pm Saturday to notify me (the paying Customer) that the would complete the move on Sunday   Charles cried "This is a One day Move that has now taken 3 days"  He did not catch the irony that it was HIS job to make sure the job was done properly and he failed miserably -   I did not deal with Charles after this - he had done enough damage, there is nothing in his background to suggest he is any type of expert in Moving or Storage. My closing was on Monday and during the final walkthrough on Sunday morning Amplified had still not completed emptying the garage Amplified eventually arranged for a Common Carrier to pick up the remainder of my property and I paid the fee (you really have no options) Naturally, Amplified did not load all of my items -(I noticed days after the Common Carrier had dumped everything into my Garage.) It took Amplified days to even return my email - and more days to confirm they had located my property, the good news "The wouldn't charge me"  gee thanks guys. True to form, Amplified never contacted me to let me know when the truck would be arriving, when Juan the driver arrived unannounced on a Sunday Morning he told me he asked for my number but the office would no/did not give him my number -  I was still missing items but Amplified managed to include someone other customers goods in the final move. Amplified did not care about me, they did not care about my closing date, their equipment broke down, they damaged my property and they took me for approximately $14,000 Do not make the same mistake - there are better options for long haul moves than this company

From the owner: Quality service at and affordable rate. Call on us to do the hard work! Amp up your move today !read more