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    Personal Mini Storage

    4.7 (3 reviews)
    Closed Closed

    Services - Personal Mini Storage

    Truck rental

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    2 years ago

    Customer service on the phone was very helpful and understanding. She took the time to explain and provide me with options

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    4 years ago

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    9 years ago

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    2 College Brothers Moving and Storage - Gainesville

    2 College Brothers Moving and Storage - Gainesville

    3.2
    (42 reviews)

    Wade, who owns the business, is the one who came to do my estimate personally. Very knowledgeable…read moreand personable, sold me immediately. When it came time for my move, the three guys showed up on time and did an excellent job managing to fit all of our stuff into their truck. At the new house, they did a decent job unloading the truck and bringing our stuff into the house. Nothing was damaged. The only thing that prevented me from giving five stars was the estimate and billing methodology. The estimate had an hour of travel time on it, but my new place is only between 5 and 10 minutes from my old place. I assumed that this would factor into the final price, but there is a minimum of $500(ish), which covers two hours of labor and an hour of travel time, regardless of actual travel time. Service was great... Just a little bit of weirdness with billing.

    I was put off by the attitude of the one mover, they sent three. He was the one in charge. He for…read moresure knew what he was doing with moving things and had to direct the other two. It was just incredibly stressful and I could not wait for them to be gone. I'm older. I used to be able to do things on my own and I can't anymore. Letting people into your home and handling your personal things is stressful in itself. I felt the leader was disrespectful and made fun of me being older. I'm not sure why that's ok in today's society but it seems so. He made constant noises and when he called for me to ask a question it was in a high pitched weird voice, sort of imitating a cat. I did at one point tell him I was not sure if I should be offended by his high pitched woman voice imitation- trying to give him notice to stop. He did not. It did seem as his two helpers were made a little uncomfortable by it also. They moved my stuff, thought it was made more stressful than it needed to be, and I probably won't use them again. The person I spoke to on the phone was polite - too bad he didn't do the move.

    Budget Truck Rental

    Budget Truck Rental

    3.3
    (4 reviews)

    The signage in the office (see my pics) is meant to be comedic but it communicates the tone of the…read morelady at the counter. Thanks to prior reviews I came in cautious and was properly prepared. After making a reservation online, I came in to pick up and started the transaction with a casual "good morning." Nothing over the top but just respectful. A couple of yes "ma'am's" and "no ma'am's" and the transaction was fine - uneventful. Everything was satisfactory to the pick up, the truck functionality, and the drop off (at another location). I did get the feeling (from transactions ahead of me) if you are going to challenge anything that you need to stay respectful. I felt any negativity would be met with a low tolerance level. Very small waiting room (also in pics) so hopefully you don't have to wait long for anything. I would have no qualms about using them again.

    The woman at the counter was very rude to us. I had a reservation for 1:30 pm made on line. She…read moresaid that reservations online are not guaranteed and there were no trucks available. We had come from Miami to Gainesville and our window to move the furniture was 2 hours. She could care less about us. I asked how we could cancel the reservation and she said she could offer no help and to call the online reservations. She truly misrepresented budget and its policies. I had to find a pick truck from enterprise and do the moving in 3 trips. I don't understand the previous reviews. She is a master in mistreating people. Congratulations for your horrible treatment of customers

    Personal Mini Storage - selfstorage - Updated July 2026

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